OPTICAL DRIVE SUDDENLY NOT AVAILABLE

Hi -
Hope Paul reads this post and has time to respond....
Well, from 1 day to the next this NICE HP tower (running Window 7 PRO - factory installed) has decided it does NOT want to deal in ANY WAY with the factory installed OPTICAL DRIVE.
Computer specs:
   > S/N: [Personal Information Removed]
   > P/N: XX093AV
Optical drive specs:
   > Model name:  DVD Writer
   > Model #: TS-H653
   > S/N: [Personal Information Removed]
Attempted solution:
   - Removed it from this computer, connected it another computer = WORKED.
   - Went to HP Support site, used software there to determine prcise model of this computer, clicked link to Software section of HP's site, looked for updates or drivers for the OPTICAL DRIVE in this computer = NOTHING.
Hmmmm.
What to do... What to do....??????
Device (Optical Drive) seems to work, just NOT IN THIS COMPUITER...... :-(
Maybe you'll be able to tell me what to do to fix this unusual issue, eh, Paul.
Thanks - in advance.
Patrick
This question was solved.
View Solution.

Paul -
Sorry for the delay in get'n back to you on the optical drive issue.
Turns out NONE of the attempts to fix it worked. The drive is GOOD. Connected it another computer = worked. Put it back in the original HP = doesn't see it.
FIX = provided client with an EXTERNAL USB DVD/RW drive. Worked perfectly.
Client happy. Patrick happy. Paul ---- hope he's happy too.
Ciou
Patrick

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OPTICAL DRIVE SUDDENLY NOT AVAILABLE

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