Opticarc BD ROM BC-5500S ATA Device Help

I have a laptop with an Opticarc BD ROM bc-5500s ata device.  The problem is the drive fails to recognizes inserted disks with data.  I've contacted HP and they provided the following trouble shooting solutions.
1.      Power drain.
2.      Check for the drive in the BIOS.
3.      Reseat the optical drive.
4.      Check for the presence of the optical drive in Device Manager.
5.      Uninstall and reinstall drivers in Device Manager.
6.      Delete upper and lower filters from the windows registry
The drive recognizes that a disk has been inserted but it recognizes the disk as blank even when there is data on the disk.  (It tries to format the disk as a new disk.)
The trouble shooting solutions provided have not rectified the problem.  The only way to get the drive to recognize a disk is to delete the driver in the Device Manager, Scan for New Hardware and Reinstall; sometimes with a reboot and sometimes not.  I guess this is okay as a work around solution but it is a pain to delete and reinstall the drive every time I want to use it.
If anyone has a more permanent fix, the help would be greatly appreciated as this is extremely frustrating considering it's a relatively new system.

Im also still waiting for a firmware update for this device. My Dv7 wont play any blu-ray since may 09 and I was quite shure that a software update would sort this thing out. In September my laptop's warranty expired and HP says they cant help me anymore.
I notice that there are lots of people out there having the same issues with this hardware. Just for the record, my symptoms are I put in a Blu-ray disc and the drive spins up and down repeatedly like it's trying to read, but nothing ever happens on the screen. The OS never realizes there is a BD in the drive.
It used to play some blu-rays but one day just stopped working. When I go into my computer to view the drives, and have a blu ray disk in (tried this with 4 blu rays) it thinks there is no disk at all in the drive. I've tried updating firmware, updating quickplay, downloading powerdvd 9, checked drivers in device manager and pretty much anything else I can think of. So now Im at the point where I think the drive might be bad but dont really want to fork out the money for a new one if I dont really have to.

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    I will now reboot and recover disk0 and see if perhaps there is anything recorded in the SMART log.
    There is nothing in kernel.log specific to disk0. I include the log extract here for posterity. The "speed" volume is not raid 0+1, just striped, which is why it gets aborted.
    Dec 21 23:30:26 8way kernel[0]: AppleRAID::restartSet - restarting set "sys_2" (C398B450-28A3-4C1D-A6A8-5B617661789D).
    Dec 21 23:30:26 8way kernel[0]: AppleRAIDMirrorSet::rebuild complete for set "sys_2" (C398B450-28A3-4C1D-A6A8-5B617661789D).
    Dec 22 04:17:22 8way kernel[0]: AppleRAID::restartSet - restarting set "usr_2" (4EA5DD68-D6D0-4CF3-A741-BFBC5ECE8A76).
    Dec 22 04:17:22 8way kernel[0]: AppleRAIDMirrorSet::rebuild complete for set "usr_2" (4EA5DD68-D6D0-4CF3-A741-BFBC5ECE8A76).
    Dec 22 05:23:16 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:23:30 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:23:44: --- last message repeated 1 time ---
    Dec 22 05:23:44 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:24:14: --- last message repeated 4 times ---
    Dec 22 05:24:19 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:24:56: --- last message repeated 2 times ---
    Dec 22 05:24:56 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:25:17: --- last message repeated 1 time ---
    Dec 22 05:25:17 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:25:31: --- last message repeated 1 time ---
    Dec 22 05:25:31 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on EB932B0E-8476-480C-BBD4-53A9A77D9FEF
    Dec 22 05:25:45: --- last message repeated 1 time ---
    Dec 22 05:25:45 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:26:15: --- last message repeated 2 times ---
    Dec 22 05:26:21 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:26:51: --- last message repeated 4 times ---
    Dec 22 05:27:12 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:27:33: --- last message repeated 1 time ---
    Dec 22 05:27:26 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:27:40: --- last message repeated 1 time ---
    Dec 22 05:27:40 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:28:24: --- last message repeated 1 time ---
    Dec 22 05:28:24 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:28:39: --- last message repeated 1 time ---
    Dec 22 05:28:39 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25
    Dec 22 05:29:14 8way kernel[0]: AppleRAID::completeRAIDRequest - error 0xe00002ca detected for set "usr_2" (4EA5DD68-D6D0-4CF3-A741-BFBC5ECE8A76), member 3C6E9EA4-831A-4
    57A-8CA5-6E7E9CBEED25, set byte offset = 222462894080.
    Dec 22 05:29:14 8way kernel[0]: AppleRAID::recover() member 3C6E9EA4-831A-457A-8CA5-6E7E9CBEED25 from set "usr_2" (4EA5DD68-D6D0-4CF3-A741-BFBC5ECE8A76) has been marked
    offline.
    Dec 22 05:29:14 8way kernel[0]: AppleRAID::restartSet - restarting set "usr_2" (4EA5DD68-D6D0-4CF3-A741-BFBC5ECE8A76).
    Dec 22 05:32:38 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:33:22: --- last message repeated 1 time ---
    Dec 22 05:33:22 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:34:06: --- last message repeated 1 time ---
    Dec 22 05:34:06 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002ca on 9722C38E-DFF9-468F-8DE5-809432493168
    Dec 22 05:34:53: --- last message repeated 1 time ---
    Dec 22 05:34:53 8way kernel[0]: AppleRAID::completeRAIDRequest - error 0xe00002ca detected for set "sys_2" (C398B450-28A3-4C1D-A6A8-5B617661789D), member 9722C38E-DFF9-4
    68F-8DE5-809432493168, set byte offset = 35194773504.
    Dec 22 05:34:53 8way kernel[0]: AppleRAID::recover() member 9722C38E-DFF9-468F-8DE5-809432493168 from set "sys_2" (C398B450-28A3-4C1D-A6A8-5B617661789D) has been marked
    offline.
    Dec 22 05:34:53 8way kernel[0]: AppleRAID::restartSet - restarting set "sys_2" (C398B450-28A3-4C1D-A6A8-5B617661789D).
    Dec 22 05:37:24 8way kernel[0]: AppleAHCIDiskQueueManager::setPowerState(0x13d64500, 2 -> 1) timed out after 100113 ms
    Dec 22 05:37:44 8way kernel[0]: Failed to issue COM RESET successfully after 3 attempts. Failing...
    Dec 22 05:37:44 8way kernel[0]: AppleRAIDMember::synchronizeCacheCallout: failed with e00002be on EB932B0E-8476-480C-BBD4-53A9A77D9FEF
    Dec 22 05:37:44 8way kernel[0]: AppleRAID::recover() member EB932B0E-8476-480C-BBD4-53A9A77D9FEF from set "speed" (190EC75B-C702-4481-ABCF-8C5A0D54BBE0) has been marked
    offline.
    Dec 22 05:37:44 8way kernel[0]: AppleRAID::restartSet - restarting set "speed" (190EC75B-C702-4481-ABCF-8C5A0D54BBE0).
    Dec 22 05:37:44 8way kernel[0]: disk4: media is not present.
    Dec 22 05:37:59 8way kernel[0]: speed::terminate(kIOServiceSynchronous) timeout
    Dec 22 05:37:59 8way kernel[0]: AppleRAID::completeRAIDRequest - underrun detected, expected = 0xa000, actual = 0x9e00, set = "speed" (190EC75B-C702-4481-ABCF-8C5A0D54BB
    E0)
    Dec 22 05:37:59 8way kernel[0]: disk4: data underrun.
    Dec 22 05:37:59 8way kernel[0]: jnl: disk4: dojnlio: strategy err 0x5
    Dec 22 05:37:59 8way kernel[0]: jnl: disk4: end_transaction: only wrote 0 of 40960 bytes to the journal!
    Dec 22 05:37:59 8way kernel[0]: disk4: media is not present.
    Dec 22 05:38:00 8way kernel[0]: jnl: disk4: close: journal 0x13f34e04, is invalid. aborting outstanding transactions

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