Option boxes are not shown though moving cursor suggest thatthey are there

Sites offering an option and normally including boxes, for example, yes or no for closing login, are not showing these boxes.
Moving the cursor around in the blank space where the boxes should be suggest that they are there.
It is then a guess as to which is the no or yes box

Thanks for your prompt responses!
Here are 5 more screenshots:
1) Slide timeline:
2) Activ Clickbox (top): Properties. This is the click box covering the only correct spot.
3) Results click box: properties. When clikced, it displays a reminder. After three attempts, the DisplayGrayBalloon02 triggered.
4) The Total click box (underneath the layers of the two click boxes listed above): proerpties.
5) the slide's content area:
Rod, can you send me a screenshot of an expression action that increments/decrements a variable. Sorry, I am not used to coding in Captivate and could not find the increment/decrement method buildt in Captivate. Thanks!
Melissa

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