Option help in Save for Web & Devices dialog

When down sampling images for use in a DPS folio, what settings should be chosen in the Save for Web & Devices dialog in Photoshop?

I need to figure out why my trim option is always grayed out. It's saved in PSD format, yet the option to trim the transparent pixels is grayed out. why is that? what am I doing wrong? I must have to change something.
Thanks in advance, Linda

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"Save for Web & Devices" Huge BUG and major annoyance!

Photoshop CS3
I am so tired of losing all of my work for this bug it isn't even funny! It doesn't lock up Photoshop but does make it impossible to save anything including all the currently cropped and resized images open in PS. It forces you to lose hours of work in some cases which is what just now happened and I want something done with this since it is probably the biggest annoyance from a BUG of all the adobe products ever.
To replicate this bug:
Open an image, any image.
Go to File and Choose "Save for Web & Devices".
Once the "Save for Web & Devices" dialog box is open choose save, BUT here is the bug, after the Save As dialog box appears choose cancel to go back to the open and now useless "Save for Web & Devices".
Attempt to now close the "Save for Web & Devices" dialog box.
The issue is it won't close once I cancel after choosing save from the "Save for Web & Devices" dialog. I cannot resize the window or do anything in PS when this happens since it takes complete focus. I cannot close the box or choose from most of the options on the right since now at this point they'll all be blank.
This has happened before and I had learned to save no matter what to avoid this but just forgot and am once again about to lose HOURS of work because of it...
I have searched and searched and cannot find a separate process to close in device manager to stop just it (which is lame). All I can do is close PS and say good bye to everything I had already done.
Of course I would like a solution to this and a fix but having owned Adobe products for years know this is highly unlikely and to get a fix you must buy the new version (pathetic). So, I will settle for yet another hopeful work around to get around this idiotic BUG.
EDIT: I have rebuilt my preferences countless times (since that seems to be needed for so many of Adobe's products issues) as well as complete resinstalls of the CS3 Production Premium Suite to no avail. I have dealt with this issue for several years and several new installs. I have an aviation forum and people have been able to replicate this on theirs installs as well, to include one CS4 user.
Message was edited by: Danbo342

Thanks Noel, and others.
I have listened to people. In fact read my second post. It was seeing the 1st two that couldn't duplicate the error get on the phone to a friend in Germany that was able to duplicate it. I then came back here and shared what my suspicions were of the Matrox unit. The other person able to duplicate the issue has yet to return to the forum for me to further check with (I guess some people sleep).
To be clear here. I have owned CS3 since it's release. I have built myself several computers since I bought it and this one is actually the third since then. This particular issue though was never seen until a few months ago since I seldomly use the Save for Web for saving files and just started using it on my latest flash site.
As for video cards. This card I am using is my 3rd. My GTX 260 was great but being having other joys of the PC I also always kept up with the latest and greatest cards so thus came my last purchase of the GTX295 before the newer ones hit. Point being, the issue is most likely my Trip2GO and plan on testing when I get home and get it ripped apart. I do web design on the side which is one reason the trip2Go for my home workstation. The other point is that I do a LOT more than Adobe work and my card needs to be high end and not some cheap card just to make my suite work. Maybe in the future I'll make another comp,,, one for every other product I own and then one just for Adobe's products.
Now as for tech support and myself. I am A+ certified. I am certified in every OS since Dos 6 and a hardware engineer. I do tech support, have 3 support forums and 11 web site, all primarily based on support. My comments above were not about getting mean, it is because Adobe support in general is one of the worst that I have ever had the misfortune to deal with and strongly disagree with the way they cut support and updates to a year old product (that's when no more patches came out I meant and known bugs were written off for the next version). To say try a new video card to me is like a supposed "tech" to say reinstall your OS, or like here reading people say (what I originally said I did) about clearing the preferences. Sure, this help clear up lots of Adobe product abnormalities but listen up folks, it's not a SOLUTION, it is merely a work around. It shouldn't get so screwed up to begin with. This is not my product and although I have tried it, it is wrong to not fix these issues and just expect people to keep refreshing there preferences. It takes me hours and days to get things back the way I want them and normally half way to heaven another bug and I have to reset them yet again! This is us dealing with a broken product, period. It is far from a solution, there's a huge difference.
Moving along,,, This build is a few months old but my windows install is much more recent. All firmware, drivers you name it is up to speed 100% I guaruntee. My hardware is all working perfectly with the propable exception of the Matrox rig. It has to be it. Being that the 1st two people to reply in my own forum were able to immediately duplicate the error had me thinking other but as you should be able to see is that changed fast and if you read this thread from top to bottom you'll see that I have been providing all the answers people are asking.
Thanks again, I'll report back tonight. My current plan is to go through the painful process of getting just one monitor working without the Matrox unit, flushing my preferences and trying again. I think it will work fine but will report back either way.

Quick Trim option in Save for Web & Devices

Hi,
a feature to do a quick Trim in Save for Web & Devices dialogue would be great, especially if it was enabled with a checkbox, then when you enable it, it activates a dialogue with the three options that already exist in Trim option (Transparent pixels, Top left color, Bottom right color).
Let me know what you think.

I need to figure out why my trim option is always grayed out. It's saved in PSD format, yet the option to trim the transparent pixels is grayed out. why is that? what am I doing wrong? I must have to change something.
Thanks in advance, Linda

Save For Web & Devices GIF Preset options

In PS CS3, when saving for Web & Devices as a GIF, there's the default Preset of "[Unnamed]" with various drop down options such as GIF 128 Dithered, GIF 128 No Dither, 64, 32, GIF Restrictive, etc. I'm looking for the highest quality GIF. What should I use? Thank you.

Thanks for the feedback. I am using the images on a website that are somewhat larger than thumbnail size so it's not real critical. I know that generally GIFs are preferable for logos and text and JPGs for photo like images. These are a mix of art images and text. I don't know much about PNG though I notice in the GIF Save for Web & Devices drop down there are also options for PNG-24 and PNG-8 128 Dithered.
Bottom line, I'd like to know which is the best quality GIF save option of these and then I can decide between that and a JPG.

CS5 ''Save For Web & Devices'' Help

Hello
This is my 1st post on this forum, Hope its in the proper place
When i'm finished processing images on CS5 i click on ''Save For Web & Devices'' to save it & also to remove the EXIF image info, As of late though it has not been removing the info from the image when i click save. Anyone had any issues with this before, Any help on this issue would be great
Thank you

EXIF is a file format used by digital cameras to store metadata associated with an image.
This metadata can be any of several things:
date/time
f-stop
shutter speed
camera make/model
lens make/model
GPS location
Some photo libraries (such as Flikr) will display the EXIF data alongside the photo.

Save for web & devices CS3 Windows problem

I have been having this problem for a few days now. I try to hit Ctrl+Alt+Shift+S to save for web and devices, and nothing comes up. So I click the file menu and I see the option is grayed out. I thought resetting itwould help, but it keeps happening, then somebody told me it was the size of the picture, but that can't be it, because I couldn't save a picture 5"x5", and that isn't too big. I have a feeling it may be the color settings, but I don't know anything in there, so assistance would be appreciated.

curt y wrote:
Go to Image/Mode in PS and see if it is 8 bit and RBG color and change it needed. Many function don't work with 16 bit image.
Save for Web & Devices does though, so it's not that.
Maybe a reset of the Save for web preferences is called for.
See http://forums.adobe.com/message/1661425#1661425
(The FAQ is actually for CS2 (!!) but should work in principle with CS3)

Photoshop CS3 crashing on Save for Web & Devices

I'm having a problem with Photoshop CS3 crashing every time I use the "Save for Web & Devices" option. It allows me to open the dialog box and configure my file, but as soon as I click Save, it crashes. Has anyone else had this issue and if so, how did you resolve it?

Then manually remove the prefs by reading this:
http://forums.adobe.com/thread/375776?tstart=0

Save for Web & Devices problems

Hi. I have sliced all my pieces in PS. I then went to Save for Web and Devices. For some reason my slice tool cannot be grabbed (I click on it and it doesn't turn to slicer). Also, the color table is all gray. No colors. I am going nuts! I have tried everything to make them appear.
I am very new to PS. I am taking a DW class (didnt know I had to have extensive knowledge in PS first, so now learning both programs for school), and my project was due last night. I need to hand it in Thur night but I can't do the things I need to in order to get it ready for DW.
Please help somebody! Thank you so much!
Penne

There is no slice tool inside Save for Web and Devices dialog, you should slice the image first and then select File > Save for Web & Device
You can get help from this page:
http://help.adobe.com/en_US/Photoshop/11.0/WS9E2C7F1A-87C0-4dae-9C0C-0C2B3C566F84.html

Save For Web & Devices Not Responding

Hi there, I am quite new to Photoshop so please be gentle
I have created a multi layer image that is at 8bits per channel and when I go to Save For Web & Devices it brings up the display showing me the optimized version ... I then click on SAVE and it brings up the save dialog but everything is grayed out and I can not click on anything. I can click on CANCEL on the previous window and this hides the Save Dialog (but doesn't actually close it)
Please help on this as it has totally confused me

I have been able to SFW a few times but only on new images. The one I am trying to save was copied over from a PC (in fact any file that was previously on a Windows PC)
I have trashed the prefs and it is still the same. I have even re-installed again to no effect. Thanks for the continued help on this

Save for Web & Devices 2-up view not appearing side by side

Hi, I'm hoping someone can help me with this issue. In Photoshop CS4, when I used to go to the Save for Web & Devices screen, I liked using the 2-up view so I could see the difference between my original and the optimized versions. However, I've tried doing this in CS4 now and I remember seeing (in CS3 I believe) where the layout of the 2-up view was side by side (vertically) so you could have the original on the left and the optimized on the right. Now, in CS4, at least on my machine (mac OSX tiger), the 2-up view only displays the original and optimized horizontally (with the original on top and the optimized below). Is this a fixed layout for the 2-up view or can this be changed? Is this normal is something corrupted? I've looked everywhere for a button or setting to click (that I could think of) and have not been able to find a place where the layout setting can be changed. I know it's a very small issue for most people, but I really preferred viewing the two versions side by side vertically instead of one on top of the other. I'm assuming that this is just a setting somewhere that the user could change but I don't know - perhaps this interface update is new to CS4 and is not customizable?
Anyone have any information or solutions to this?

Thanks so much...that was so easy, but I don't think I would ever have found it!
It works now, I just resized the window and it's now side by side...funny how this was not described in the help file when I looked it up!
Thanks again.

Save for web & devices not working (CS4)

I noticed today that I can't save for web & devices any more. when I try it shuts down the program and gives me the following message to send a crash report:
Adobe has detected that the application Adobe Illustrator CS4 has unexpectedly quit.
this started as a Photoshop CS4 problem where I also can't save for web & devices any more. before people jump down my throat again for mentioning this Photoshop problem on the Illustrator forum - this is for context only. I have the same problem in both applications. I just include this information here in case it helps. the Photoshop message I get is:
The operation can not be completed.
savign for web & devices worked totally fine up till last night in Photoshop. haven't saved anything out of Illustrator for web & devices in a while but it used to work just fine.
I have a PC and use Windows 7. All my Adobe products are up-to-date.
Any help is much appreciated. Thx a lot!

thank you very much. at least it happened before. I was seriously doubting myself. tried trashing preference files multiple times, but that didn't help. will reinstall everything and see if that does the trick.
thanks again!

CS5 Photoshop - Adobe Save for Web & Devices Error

Hi folks,
I know similar threads exists, but this one is different. For some reason, out of the blue, I can't use 'Save for Web' anymore. When I choose 'save for web', it opens the preview dialog nicely, up until I save & get this error:
"Adobe Save for Web & Devices Error
Could not complete this operation. An unknown operating system error has occurred."
Cleared all my settings, and the error remains.
I uninstalled PS CS5, installed it again... still get this error.
Hope someone knows how to fix it!
Tx!
MacBookPro3,1, running all the latest updates (OSX 10.6.4), CS5 Master Collection.
Luckily still have CS4 Master Collection installed (and Flash CS3).
(I've just got to get this off my chest, CS5 has so much issues that I stopped using it, I'm not getting paid for playing crashtestdummie. Please don't rush any future CS collections and try fixing bugs instead. )

Hi Wade,
Tx, but 99% of my time, I work on my local system (scratch disk also). Already had problems working with the company's network (files get locked or corrupted while trying to save), so we've learned the hard way not to use the network.
I guess that's somewhat expected if you work with a Mac, in a professional Windows environment.
Meanwhile, I'm a step closer in finding a solution myself. A colleague gave me a great tip, if you create an extra user account on the system, you start with a clean library. On my second account, PS CS5 is working just fine. So clearly, something went wrong in my library. Maybe permissions like you've said. At this point, I could try to fix it by copying files from the one user to the other. But I would like to wait for that connect session so they can see what's wrong.

Save for web & devices - Background question

Hi,
The save for web & devices option is very useful, but there's one thing that causes me a problem & I don't know whether there's an easy solution to it.
Many of the transparent images I create are intended to sit across two or more background colours. As far as I can tell the matte background can only be a solid colour, so the image looks great on one area of the page, but has an unwanted border when over a different area.
Is there anyway to use a bitmap for the background matte, so that the edges of the image are adjusted correctly for its intended location on the page?
I'm just trying to avoid what I do at the moment which is split the image, save the parts with the correct matte colour, then recombine the pieces.
I suspect that the answer will either be 'No', or 'Yes, if you're using CS3+x', but I thought I'd ask anyway.
Using CS3 by the way.
Many thanks,
Paul

And the good news is that Photoshop handled transparent and partially transparent PNGs from way back.
This demonstration of a partially transparent PNG might interest you:
http://Noel.ProDigitalSoftware.com/temp/TransparencyTest/TransparencyTest.html
-Noel

Write permission error when Save for Web & Devices

I'm using PS5.1. When I try to Save for Web & Devices I'm getting write permission errors. I haven't used this application for over a year, but it used to work fine. I'm not sure what changed.
I also used the Mac Disk Utility to Repair Permisions, but that didn't help.
Please help.
Thanks!

The problem could be related to Mavericks permission problems. You can try the Bridge fix:
Open Finder > (go) Computer > Macintosh HD (for me) > Users > Click once on the Home icon (main admin) > Get Info >
click on lock and authorise bottom right > click on cog wheel drop down > click on 'Apply to enclosed items' > OK

Photoshop CS5 Save for Web & Devices

In "Save for Web & Devices", the buttons are cut off at the bottom :\ is there a way to fix this? Here's a screenshot.
click to view full size. As you can see, they're pretty hard to click, though not impossible...

You probably need to use a higher screen resolution.
1024x768 or higher.
You could also try to resize the save for web dialog by using
the lower right corner to resize.
MTSTUNER

Option help in Save for Web & Devices dialog

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