"Option" key does not give Mac and Windows options on a MacBook

I own a MacBook Pro and a MacBook.
Holding the "option" key on my MacBook Pro gives me both operating systems as options at start up.
However, on my MacBook, I only get the Mac OS option. I have called Apple Support, and they have said to erase and start over, which I have done, to no avail. The same problem continues.
Other than not having the choice of operating system while pushing the option key at start up, everything works fine when I boot to and from the operating systems via system preferences and boot camp manager.
Any thoughts and/or advice is greatly appreciated?
It seems as if this is a MacBook only problem.

To access NTFS Windows from your MAC OS via Bootcamp, use this software:
http://www.paragon-software.com/home/ntfs-mac/
To access Mac from your Windows via Bootcamp, use this software:
http://www.mediafour.com/products/macdrive/bootcamp/

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"Option" key does not give Mac and Windows options on a MacBook

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