Option to create new sync key is missing

I followed the instructions here:
https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_ive-lost-my-sync-key-what-can-i-do
But in my 'sign-in' dialog it says 'wrong sync key' but does not provide a link that says 'I have lost my sync key'. Therefore I cannot create a new key and I cannot use this feature at all. I do not want to have to create a new sync account using a different email, as I do not have a different email that I wish to use for purposes such as this. Please help. I'm using FF 5.0 on a MacBook Pro.

Hi!
Unfortunately there's no option to recover your key so you could access your previous data. If you create a new Sync Key you will lost your previously synced data.
The path to get the key has changed a little bit and the article you are pointing is not totally updated. I'm going to review it with the right steps:
1- On the menu bar, click on the Firefox menu and select Preferences...
2- Click on the Sync tab.
3- Click Set up Firefox Sync and a new window will open.
4- Under I already have a Firefox Sync account, click Connect
5- Click I don't have the device with me
6- Enter your account email address and password
7- Click on "I've lost my other device"
8- A new Sync Key will be made for you. Please take a moment to print it out or save it on your computer. Then click Change Sync Key

Similar Messages

  • How can I remove one device without having to create a new sync key?

    I had to hand in a laptop at work but forgot to de-register the device. Is there anyway I can remove this one device from my sync account without having to create a new sync key and add all of my machines back?

    That changes the password but it keeps the same sync'd machines active. That laptop probably has not been turned on in weeks but it still shows up on Firefox Home even though I changed the password on the machines that I still have (the old laptop still has the old password but it still shows up as do the machines that I have not changed the password on yet.) I'm not trying to prevent that machine that I no longer have to sync with my data - I erased it - I just want it to be removed from Firefox Home on my iPhone.

  • I lost my sync key when my harddrive was wiped, so how do I get a new sync key without deleting my saved data?

    I synced my firefox bookmarks so that I could reupload them if ever my computer got wiped, so I don't have a second device with the sync key on it. I made the mistake of only saving the sync key on the computer. I just got my computer back from the shop and they wiped my operating system without asking. Now I don't have my sync key and the only way to access my sync account requires that I change the sync key and delete all the data saved on the server. How can I get access to my data?

    Sorry, without your Sync Key your data is worthless, it can't be de-crypted, and creating a new Sync Key will wipe it from the Sync server.
    BTW, the Firefox Sync service isn't meant for "backups", it is meant to synchronize your Firefox data between different "devices". Any chance you had more than one device setup with that Sync account? If so, you can use the Sync Key from that device.

  • Option to Create new Security Policy in UME is not available

    Hello,
    We are on NW CE 7.1 EHP1 and MII 12.1.7 build 47.
    I have "Administrator" role, "MII Super Administrator" role, few custom roles and I also ensured that "Administrator" role has Action "Manage_All" and I am able to perform all of the activities on UME except that I don't see any option to create new security policies, all I can do is modify the Default Security Policy and save it.
    It never shows me an option to create new security policy and I am not sure what roles or actions I am missing.
    I need have different security polices for different users based on their roles.
    1) Are there any roles or actions that my profile needs to have?
    2) Is it something to do with NW CE version?
    3) Has something gone wrong or have we missed some configuration while installing NW CE?
    I had posted similar question in MII forum but was recommended to post in NW forums.
    So any suggestions will be of great help
    Thanks,
    Adarsh

    what is Security Policy ?

  • IPhoto- no option to "create new library"

    Hi all
    When I try to import new photos into iPhoto I get the message that there is not enough space in my library to allow it.  I have searched for this issue alone on these message boards and have seen I need to check my memory (I have over 90gb free) and then to try "create new library" when opening with command and alt button, to see if there's any concerns in doing that.
    My issue is that I don't have the option to "create new library." it is not there at all.  I have already tried rebuilding it from this option but I still get the not enough memory warning.
    Can anyone advise?
    Thanks

    To create a new Library you hold the option (or alt) key when launching, not the command and alt keys
    However, ths message is bogus -  after all you have 90 gigs free - and usually implies a damaged database.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • BO( WEBI,QAAWS ) can't sustain bw query : create new calculate Key Figure ?

    BO( WEBI,QAAWS ) can't sustain bw query : create new calculate Key Figure ?
    I create three new calculate  Key Figure : TotalQty1,Rate1,TotalRate1  on bw query. Return values:
    TSAS defect1     Qty     TotalQty1     Rate1     TotalRate1
    weight inaccuracy     33.000     33.000     37.500 %     37.500 %
    poor function     10.000     43.000     11.364 %     48.864 %
    gap out of spec     9.000     52.000     10.227 %     59.091 %
    scratch  /crack/ dam     8.000     60.000     9.091 %     68.182 %
    broken glass/mat     5.000     65.000     5.682 %     73.864 %
    missing display     6.000     71.000     6.818 %     80.682 %
    assembly defect     4.000     75.000     4.545 %     85.227 %
    plastic deformed     4.000     79.000     4.545 %     89.773 %
    no function     4.000     83.000     4.545 %     94.318 %
    poor  printing     5.000     88.000     5.682 %     100.000 %
    But Create on universe  connect  to this bw query, I used QAAWS and WEBI to runat , TotalQty1,Rate1,TotalRate1   key figure values are Qty value, that is error:
    TSAS defect1     Qty     TotalQty1     Rate1     TotalRate1
    weight inaccuracy     33     33     33     33
    poor function     10     10     10     10
    gap out of spec     9     9     9     9
    scratch  /crack/ dam     8     8     8     8
    broken glass/mat     5     5     5     5
    missing display     6     6     6     6
    assembly defect     4     4     4     4
    plastic deformed     4     4     4     4
    no function     4     4     4     4
    poor  printing     5     5     5     5
    pho:
    BW QUERY: [http://space.itpub.net/attachments/2010/04/10339719_201004211645561.thumb.jpg|http://space.itpub.net/attachments/2010/04/10339719_201004211645561.thumb.jpg]
    WEBI:[http://space.itpub.net/attachments/2010/04/10339719_201004211637351.thumb.jpg|http://space.itpub.net/attachments/2010/04/10339719_201004211637351.thumb.jpg]
    QAAWS:[http://space.itpub.net/attachments/2010/04/10339719_201004211637591.thumb.jpg|http://space.itpub.net/attachments/2010/04/10339719_201004211637591.thumb.jpg]
    Why? BO can't sustain bw query : create new calculate Key Figure ?
    Who to figure out this question?
    Because I can't to do create new calculate Key Figure   in webi or Xcelsius ,So ,I create new calulate Key Figure  on BW QUERY.
    Thank you.
    BestRegards,
    Howard.
    Edited by: flying on Apr 21, 2010 10:48 AM

    HI Ingo,
        Didier Mazoue  say universe accept bw query Restricted KF and calculated KF :
       [ Restricted and calculation keyfigures| Restricted and calculation keyfigures]
       Why I create new Restricted KF and calculated KF for bw query, QAAWS,WEBI are can't return ok datas for new Restricted KF and calculated KF ?
      I create KF on Universe :
        select ued : <EXPRESSION>@Select (Key Figures\Qty)</EXPRESSION>   OR <EXPRESSION>SUM(@Select (Key Figures\Qty))</EXPRESSION>  
    parse error: Parse failed:Invalid definition(UNV0023)
       Thank you.
    Regards,
    Howard.
    Edited by: flying on Apr 23, 2010 6:00 AM

  • Cannot type existing new Sync key in entry field

    I recently changed my Sync key on my desktop, but when I try to type the new Sync key into the appropriate field on the options tab for Sync on my laptop, no keyboard input is accepted. No error messages, but I can tap any key and nothing happens. The keyboard and laptop themselves work fine--in fact, I'm typing the question on the laptop now--but this problem renders Firefox Sync basically useless. If I can't sync across multiple platforms, then there's no point. For that matter, if I reinstall my OS on the desktop, if I can't enter the key, the backup for Firefox info goes away. What was the Firefox Sync dev team thinking?!

    I have the same problem. The incoming mail field is grey and will not let me type in it.
    Any suggestions?

  • How to create new object key in BDS?

    Hello,
    I need to create custom class in BDS (OT type) and object key for it.
    In this forum (and in the whole Internet) I found information only about custom class. However there's nothing about object key.
    How could I create new object key in BDS class?
    Great thanx in advance!

    Hi Max,
    you can create BOR object in business object repository, Transaction SWO1, SWO2, search documentaion for BOR obkect.
    Regards,
    Clemens

  • Create new posting keys

    I want to create new posting keys. Can I add a new field like expected due date in that. Is it possible or can i change the text of the existing field due date

    Hi,
    Yes, you can create posting keys go to OB41 and try once.
    Assign points if useful.
    Regards
    Sarma BH

  • How do I convert the old sync key (12 characters, no dashes) to the new sync key (31 characters, 5 dashes)?

    My sync key used to be 12 characters, no dashes (xxxxxxxxxxxx). After uninstalling and reinstalling FF 3.6.13, Sync 1.6.1 refuses my 12 character sync key.
    I discovered, that sync keys for all users have been switched to 31 characters including 5 dashes (x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). How do I get the new sync key?
    I have no PCs connected to Firefox Sync anymore but Firefox Home and 360 Browser on my iPhone sync successfully. Unfortunately on the iPhone I cannot display the currently used sync key. Is there a way to convert the old sync key to the new one?
    I need the bookmarks saved in my Sync account.
    Thanks for your help!

    I had the exact same symptoms you did. Here's my solution:
    I installed an older version of firefox sync (1.4.something, I think) and then added my account using my old short firefox sync key. When trying to sync, the outdated addon said that in order to perform the sync, it needed to be updated. After updating, I was still signed in, but now had the added feature of seeing my new long firefox sync key which was compatible with FF 4b, etc. Everything is working smoothly now and my computer is syncing correctly.

  • HT2476 Why when clicking the right mouse button for my external hard drive there is no option for "create new folder"?

    Hi there. I'm having a problem with my external hard drive. Actually with only one of them (others seem to be ok...). The problem is that when clicking the right mouse button (or using other ways to do the same), in the drop-down list there isn't an option for "create new folder". Please, can anyone help with this issue?

    The drive is NTFS formated. Most probably that's the reason, but there is some info on the drive which I wouldn't like to loose. If there is a way to re-format the drive and save the files, that would be great. If there isn't such a way, then please, tell me how to re-format it. But bear in mind as well that I'm using Parellels and the drive is to be used in Mac and Win modes, both. Just to add some more info: my other drive is FAT32 formated and all seems to go well with it.

  • Option to create new folder on bookmarks toolbar by right-clicking is missing

    The title says it all. This option has been available forever and recently it has gone missing -- it is not listed in the context menu. I can still create new folders that appear on the bookmarks toolbar by going to:
    Bookmarks-->"Show All Bookmarks" and then right-clicking on the "Bookmarks Toolbar" heading
    The right-click option is still available there. But it is also missing when I go to Bookmarks and right-click on "Bookmarks Toolbar". The option is listed in the context menu but it is greyed out.
    I have not made any changes to FF in recent memory, although I do not pay much attention to automatic updates. This is not urgent. It was just a convenient option and it has disappeared for no apparent reason.

    Thanks. That had some effect. The option to create a new folder is no longer greyed out in the context menu when I navigate to:
    Bookmarks-->"Bookmarks Toolbar"
    and right click on the latter. However, the action does not work and the option is still missing from the context menu of the bookmarks toolbar itself.

  • Creating New Sub-Key (Registry)

    Hello,
    I'm sure someone will be able to answer this quickly.
    I am having a issue creating a new sub-key for a new key that I am creating.
    Example:
    Push-Location
    Set-Location HKLM:
    New-Item -Path .\Test -Name "Testing"
    That works.....but after that key is created I am trying to create another key or sub-key underneath that, I tried using New-Item again because it is a new item but that is not working.
    I know I missing something simple just don't know what.

    Hi,
    What does 'that is not working' mean?
    Check your path, unless you already somehow have a Test key under HKLM your posted command won't actually do anything in the first place.
    Don't retire TechNet! -
    (Don't give up yet - 13,085+ strong and growing)

  • Hyper V: No Option to Create New Virtual Machine

    After selecting my local computer as the virtualization server, there is no option to create a new virtual machine. When I right-click on my server, I only get "Remove Server", "View>", and "Help"
    in the drop-down menu. According to the tutorials that I've watched, this is where "New>Virtual Machine..." should appear. What am I doing wrong?
    My machine:
    Win 8.1 Pro, 64-bit
    Intel Core i5-3470
    RAM 8192
    Graphics: GTX 660

    You need to enable Virtualization under CPU / Advance settings in your BIOS.  Your motherboard must support hardware virtualization in order for this feature to be available in the BIOS. If you don't see this option then, your hardware (motherboard)
    is not compatible nor support.
    Have a look at this http://www.techrepublic.com/blog/windows-and-office/get-started-with-windows-8-client-hyper-v-the-right-way/

  • No option to create new workspace in JDeveloper; turning BPEL Designer "on"

    I'm trying to do some BPEL work on Linux, using JDeveloper Studio 10.1.3.4.
    A couple of issues:
    1) although the BPEL Designer shows up as a component in the "About", and BPEL Process Modeler shows up as a loaded extension in the same place, BPEL Process Project is a grayed-out option in New Projects. This may simply be due to the fact that BPEL Designer apparently needs to be turned "on", and I've yet to figure out how to do that on Linux (since the documentation is mostly for Windows).
    So if this problem is solved by turning the JDeveloper BPEL Designer "on", I sure wouldn't mind knowing how to do it on Linux. It's easy enough to start the BPEL Process Manager - I have that running right now - but I see no shell script anywhere in the SOA Suite installation that remotely looks like it might start BPEL Designer.
    2) Many of the tutorials say that one should create a workspace in JDeveloper. According to them this is available as an option under File > New. Well, in Linux JDeveloper Studio 10.1.3.4 it's not available at all. It doesn't even exist as a disabled option. I find this curious, and somewhat disturbing.
    Any ideas as to why something so central doesn't show up?
    Regards,
    Arved

    OK, good to know, John. Eventually a person figures it out one way or the other. I realize all of this stuff exists in documentation someplace, but there's only so many hours in the day. And if you're using JDeveloper 10.1.3, with JDeveloper 11 already available, you don't necessarily expect a lot of the articles you run across to be so old that they still refer to workspaces. I'm not saying that these are necessarily Oracle articles.
    As an aside I've found Oracle documentation to be pretty good. I use Oracle software on Windows, Mac OS X and Linux. For ESB and BPEL on Linux the main problem with the docs is that they are incomplete. It's disconcerting to see continual references to having to turn BPEL Designer on, in Windows, and have no instructions concerning that for Linux, as one example. As it happens, doing a "startall" for opmnctl does everything I need, so if there's a separate BPEL Designer started up by that (as opposed to the BPEL Process Manager) I guess that's where it gets fired up. That may also be covered in documentation someplace, for Linux, but I haven't found it.
    Arved

Maybe you are looking for