Option to create or add email address

Option for to create or add email address in email setup in not display. What could be reason. Can anyone suggest me for this.

Hello,
I'm not quite sure exactly to what you are referring...can you provide more complete details please? For example, are you not able to create a hosted (e.g., @carrier or @BB) email address? Or is it that you cannot add into the email configuration your existing (e.g., Yahoo, GMail, etc.) account?
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