Option to purchase TV show in sd is blocked

Up unitl today, I could download in sd format, but now I only get the hd option

Possibly because you are trying to gift a season when there is only one episode available. You can gift the available episode. When gifting a season, you can gift all episodes available on the iTunes Store at the time of purchase, but future episodes cannot be gifted.
Click the "Buy iTunes Gifts" link in the store's home page quick links section for more info.

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My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I cal

My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?

Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed."

HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.

There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine.

ID3 tags for non-purchased TV shows

I think Apple's approach to ID3 tags for purchased TV shows is perfect. You can browse by the show name, select the one you want (ie. Lost vs Desperate Housewives), then the specific episode names appear on the next iPod screen.
However, all of the ID3 tags used for purchased shows are not available for shows downloaded through bittorrent or recorded with EyeTV. This means we can't use tags for "Season", "Episode #" and "Show". I think they would work if only we could declare the "Video Kind: TV Show", but this option is grayed out in the file's "Get Info" options tab.
This severely impacts browsing for videos on the iPod. Currently I have to name my videos something like this "CSI: Season 6: Episode 1: Bodies in Motion" in order to browse effectively for the file on my iPod. I'd love to name it simply "Bodies in Motion" -- WITHIN the "Season 6" folder -- WITHIN the "CSI" folder. [I'm not using "folder" literally -- I'm just trying to imply a hierarchical structure.] Without these tags, this "foldered" browsing isn't possible.
Anybody figured out how to get around this obstacle?

I downloaded a TV Show and three music videos and the music videos are on my Ipod but the TV show is not and there is no category for TV only for movies and suggestions

ITunes on Win 7 x64 - App Store doesn't load and no purchased items showing - Unsolved

Windows 7 Professional (LEGAL x64) / iTunes x64
Situation:
App Store loads as a blank white page and there are no purchased items showing. The interesting thing is that App Store Essentials and Free iPad apps in the App Store dropdown do show up.
Tried and failed..:
I have tried the recommendations on various threads in this forum including but not limited to:
Netsh winsock reset - command line and reboot (works for some)
Complete uninstall of itunes along with bonjour, quicktime and other components (works for some..although reading that this is temporary). This was recommendation from iTunes support and seems to be a complete and utter waste of time..
Have tried changingsettings under Parental options. (no clue what this is suppose to do ..but it was suggested)
Even tried upgrade to iTunes 10.5 beta 6
Nothing has resolved the problem.
May be related or unrelated..
Now I have another system on my home network (Win 7 32bit) that just received a "bonjour service has stopped working" and seems to be suffering. Just rebooted after a required system restore.
Apple needs to solve this problem and quickly. Curious if anyone else has any other suggestions.

Tried this newly posted solution as well:
Remove Apple Application Support v2.0.1. Then go to: C:/ProgramData/Apple/Installer Cache/AppleAplicationSupport 1.5.2 and install the AppleAplicationSupport.msi
This hosed my iTunes completely and resulted in the following error when starting:
"The procedure entry point CFHTTPCookieCopyName could not be located in the dynamic link library CFNetwork.dll"....

HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro. They will not sync with my itouch. It worked in the past, and now it won't. I also used to get two downloads for each purchase. An HD and non HD ver

I am purchasing tv shows from the itunes store to my macbook pro. I can't sync them to my itouch. I used to get 2 version to download an HD and non HD no longer happening. What is the problem? Never had an issue before just started.

You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
Clinton

Is there any way to reorganize purchased tv shows?

Under Purchased: TV Shows - There is a "Recent" Option and an "All TV Shows" option and yet both are organized by most recent first. Is there a way to have "All TV Shows" alphbetical? Under Purchased Movies that is how they are organized, so why not TV Shows?

Welcome to the Apple Community.
Organising movies and TV shows is much less intuitive on the Apple TV 2 than it was on the Apple TV. TV shows argue organised alphabetically though, however you can't reorganise tihem manually.

Cannot locate purchased tv shows

I cannot locate purchased tv shows on my pc. They appear in the 'my purchased' folder in the itunes store, but I cannot play them. I have searched my hard drive thoroughly. When I go to re-download them, it just tells me that they have already been purchased. It says the same thing on my iphone. I deleted them from my itunes, hoping I would get the option to re-download. How do I access these shows that I've already paid for?

Whether you can redownload them depends upon what country that you are in (and whether you've changed countries since buying them and if they are still in your country's store). If you can redownload them then they should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your phone. If they don't show there then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support.
If you can't redownload them then copy them back from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

Not all my purchase history showing up for redownload

OK, so I'm enjoying iOS 5 on my iPhone 4 and finally have access to download previous purchases directly from the iTunes app. The thing is, not all my songs or albums are showing up as available to redownload. I took a look at my history through iTunes on my Mac, and I can locate the purchase in my store history, but yet no option to redownload.
An I missing something here? Is there a licensing issue or restriction on certain songs or albums preventing redownloading? When I friend reporting the problem, the iTunes rep emailed that I wasn't eligible for a refund, which isn't what I'm looking for.

Well after sending a second email I got a more helpful response instead of just "not eligible for refund":
I understand that you are unable to download entire album using iCloud feature. I can certainly appreciate your eagerness to get this resolved as soon as possible, and I'll be glad to help you.
xxxxxxxx, the iTunes Store gives you the ability to download your past purchases without incurring additional charges as long as what you want to download is shown on your Purchased page. This does not include any item that has been modified or removed from the store since you purchased it. If you don't see what you want to download in the list, it may have been removed or modified since you purchased it, and no longer available for download.
I took a look at the Scream album for example, and noticed there is a difference. When I originally purchased the album, it was a preorder, and had an extra song with it (#12). Now that the preorder doesn't exist, my album is considered "modified or removed" from the iTunes store. I have other songs (single purchases) not showing up, but I can't tell if the albums were changed.
How much modification would cause this is unknown to me... Change of description? Price? Album cover? I find this very disappointing. I was hoping iTunes and iCloud would make it more "secure" to purchase digital media. Anyways, just be sure to backup any digital downloads.

Iphone 4S iTunes music purchase not showing in iTunes on Mac

I purchased a song on my iPhone 4S using the same iTunes account that I use on my MacPro running Lion and the latest version of iTunes.
The purchased song shows up on my Mac iTunes under "purchased", but it does not show up in Music when I search for the song.
I did confirm that the song did download to my Mac from the iTunes store automatically. I am an iCloud subscriber and all of my devices have been synched with iCloud.
Why doesn't it show up in my regular music catalog on my Mac? Any suggestions to fix this are greatly appreciated.
Thanks.
Bud

Hello Pearljamluvr,
Thanks for using Apple Support Communities.
From your post I see that you have transferred your iTunes library to a new computer, and are wondering how to get that content imported into iTunes. To accomplish this, please see the information and the article outlined below.
Part 4 (optional): Add back new content
Copy the iTunes Media folder you created in Part 2 into the "Automatically Add to iTunes" folder inside the iTunes Media folder you copied in Part 3. iTunes will automatically import the content.
How to move your iTunes library to a new computer - Apple Support
Cheers,
Alex H.

Purchasing TV shows

When purchasing TV shows, iTunes gives two options: the HD and non-HD versions. Will Apple TV play the non-HD version?

Yes, but you can't view both options at the same time on ATV. Go to settings and change the resolution and toggle back if you want HD again.

After updating Apple TV to iOS 5.1, the option to purchase movies disappeared

Since september, 24, hours after I updated to iOS 5.1, the option to purchase movies disappeared from the system. It happened to all the countries in south america as far as I have tried changing stores within my Apple TV. The issue was recurrent with the late iOS as well, but changing the store to the United States and changing it back to Brazil seemed to solve the problem, and the option to buy movies would simply reappear. But now this solution isn't working anymore. When I change stores to the United States the option to purchase movies is there. When I change it back to Brazil, though, it disappears again. Anyone having the same problem?

After more than a month, the issue persists. I sent an email to Tim Cook reporting this. The day after I sent it, some one contacted me from Apple and said Apple's engineers would take a look at it. The person informed she would call back with more information about the problem. She called back the subsequently 3 weeks. Every time to inform that they were still looking into it. At one time, she said they could not reproduce the issue, and actually mentioned they could see the purchase option, which I know isn't possible, considering they did pay attention to the context of this particualr issue. The last time this person called, I just didn't want to deal with it anymore, it was the third week in a row the person was calling to say the same thing. I'm really fed up with it. I even bothered to make a movie reproducing the problem and uploaded it to YouTube, than sent the link to the person, so she could show it to whomever is responsible for fixing this. I thought it would solve the problem, since the person informed they couldn't see it. It has been more than one week since I sent it, and the person called again to inform they received the email with the link to the video. But I really don't think anyone watched it. I kept the video off the searchabel option on YouTube, so it can only be watched by people who receive the link to it. And the number of times it has been watched is very small, approximately the number of times I visited it. I am under the impression this isn't a defect at all. I have reasons to believe this might be deliberately happening. USA, UK and Australia still have the options to buy movies on the Apple TV's iOS. There is no problem at all with our Apple TV's or their servers. They just locked us out. It is just a shame, because now I am sure they are aware of te problem and just don't really wanna do something about it. I mean, how hard can it be for Apple to fix such a strange and suspiciously selective problem?! It is also a shame the fact that they make us waste so much time! Really disappointing. Don't even bother trying to contact iTunes Support, they tried to convince me it is a problem with the harware. And as you might have read two posts above, they tried to convince geoffreyy it has something to do with licensing agreements limitations to some countries, which is not true. You can still purchase the same movies using the iTunes Store on a Mac, iPhone or iPad. It just disappeared from the Apple TV. If you buy a movie using, let's say, your iPad, it will be availabel to watch on the Apple TV through iTunes in the cloud, under the purcahsed section of the movies section on your Apple TV. This and other things that Apple has been doing lately to secondary markets all around the world is what makes me feel really ****** about Apple. They just don't care...

I bought a pre- ordered track. It was released 2 days ago. It's marked as purchased but showing in my recent purchases or anywhere else. I try to re download it and the. 'Purchased' button won't push. I'm on iphone

I bought a pre- ordered track. It was released 2 days ago. It's marked as purchased but showing in my recent purchases or anywhere else. I try to re download it and the. 'Purchased' button won't push. I'm on iphone

It's not an explicit track e.g. as well as not having hidden the track yourself, it's not hidden by Settings > General > Restrictions > Music & Podcasts > Explicit 'off' ? You've also tried logging out of your account on your phone (e.g. by tapping on your id at the bottom of the Music tab in the iTunes store app) and then logging back in and seeing if it then shows for downloading in Purchased, and/or can you download it via your computer's iTunes (e.g. Store > Check For Available Downloads menu option, or Purchased link under Quicklinks on the right-hand side of the iTunes store homepage) ?

I bought an album on my iPhone and it never transferred to my iTunes account. It has disappeared now and I'm not allowed to buy it again. How can I find my missing music album or have the option to purchase it again?

I bought an album on my iPhone and it never transferred to my iTunes account. It has disappeared now and I'm not allowed to buy it again. How can I find my missing music album or have the option to purchase it again?

Hello bubblegirl2,
Thank you for the details of the issue you are experiencing with your purchased album.
First, I recommend trying to download the album from you list of past purchases. Use the steps in the section titled "Download previous purchases on Mac or PC > iTunes Store" in the following article:
Download past purchases
http://support.apple.com/kb/ht2519
If you have tried those steps and still do not see the album, it may be that the album is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT5085 No re-download on previously purchased TV Shows from Itunes Germany

Is there any information about why in Germany it is not possible to '(re-)download previously purchased TV Shows? It is a pain to pay for something and then not be able to download it again in case of loosing the Hard Disk Data on my Pc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

Option to purchase TV show in sd is blocked

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