Options for managed service providers

Hi! I work for a managed service provider. We currently use Zenith to manage alerting and status reports for our myriad managed Windows servers. We are looking for a software solution to help monitor Mac servers in a similar way.
Our requirements are that we want it to work with computers at multiple WAN sites (the company networks that we manage for our clients), without a VPN connection, and securely (over SSL would be nice.)
Value add items would be the ability to remote connect to the desktop, patch management, and log aggregation.
I can build a lot of this functionality, but it would be more cost affective to use commercially available software, if it exists.

Start with rummaging around for information on [Nagios|http://www.nagios.org] and [Lithium|http://lithium5.com>, as a first-blush open-source and commercial offerings here, and also as potential search targets.
Mac OS X includes remote desktop access and patch management and related offerings either directly, or as part of Mac OS X Server product.

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