Options for recovery when 'recognize array' is greyed out?

I have an X Raid with all the slots are full with 180MB drives and it's been running as two RAID 5 arrays of 1TB. Yesterday one drive showed a red light, so I shut the system down and re-seated the drive. All seemed well and the software began rebuilding the LUN map. When I cam back to it this morning two lights were red. I shut the system down, checked all the connections and brought it back to life, one side is now not recognised as an array - all the drives are green, but listed as 'spare'. I've swapped the drives to see if the controller is at fault, but this has no effect, and 'recognize array' is greyed out as an option.
As the drives are not being seen as an array there seems to be nothing you can do - are there any further steps that can be taken, or do I just have to accept the data loss?

Hi
The same sequence of events that you describe happened at a site I support recently, unfortunately in that case you are looking at recreating the array that is listed as hot spares and recovering from your backup (you do have a backup don’t you?).
Unless someone knows differently?
As Donald has already said you don’t shut down the RAID if a drive fails or shows a degraded state. If you don’t have a spare handy act quickly and order one asap. When it arrives swap the drives and watch it rebuilding in RAID Admin. If the drive has failed or is degraded the controller will rebuild the data on that drive from the striped parity data that is stored on the other drives - that is what RAID 5 does. RAID 5 is the default configuration for XServe RAID and as such offers you one point of failure. You can configure the RAID as RAID 5 with a hot spare, this configuration offers you two points of failure. The users guide for RAID Admin has more information regarding the different types of RAID configurations that are supported and that can be used.
Tony

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