Options set to remember history, but Firefox won'e save

Firefox won't save my browsing history even though the options privacy setting is set to remember history

History and cookies can be removed or not recorded several ways;
* 1) Running Firefox in Private Mode (nothing is recorded)
* 2) Privacy settings (Type '''about:preferences#privacy'''<enter> in the address bar.)
* 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
* 4) Mal-ware.
Separate Issue;
Your System Details shows;
Installed Plug-ins
Motive Management Plug-in for Mozilla Browsers
Motive Plug-in for Mozilla Browsers
Motive Plugin for Mozilla Browsers
Are these the same thing?
Having more than one version of a program may cause issues.

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In the options settings, try to set never remember history but doesn't set

reverts to custom settings for history

Firefox shows "(Never) Remember history" if the history and cookie setting are the default. 
Make at least one change to the default setting if you want "Use custom settings for history" to stay selected. 
Otherwise Firefox will revert to "(Never) Remember history" if you return to the Privacy tab. 
The choice "Use custom settings for history" will stay selected as long as not all settings are the default to make you aware that you made changes.
If you select "Never Remember history" then you enter Private Browsing mode and "Automatically start Firefox in a private browsing session" will be selected.

I have to set the option of "NEVER REMEMBER HISTORY" every time Firefox is opened. Why?

in using tools/options, the option to 'NEVER REMEMBER HISTORY' is lost when I close the browser and returns to 'USE CUSTOM SETTINGS FOR HISTORY' ...
How do I save the option I want?

Only if all settings are the default then you will see "Firefox will: (Never) Remember History".
The "Use custom settings for history" setting reverts to "(Never) Remember history" if all History and Cookies settings are the default.
So if you get "Use custom settings for history" then at least one of the History / Cookie settings in not the default.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Java Plug-in 1.4.2_03 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

Hello,
Thanks for contacting Mozilla Support!
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

Updated Firefox won't save my preferences; reverts to original settings.

A few days ago, Firefox updated itself to the 18.0.1 version. Now, each time Firefox updates itself, I tend to lose some of my preferences, those being: opening new tabs as a blank page, tabs being on the bottom, and showing my windows and tabs from last time. Usually, though, once I go and change these things back to the way I like them, they stay like that and I have no further problems.
However, this time Firefox won't save my preferences. The tabs go back to being on top, the tabs I last closed aren't there, and these tool bars I don't want keep appearing. Instead, three tabs are always there upon opening Firefox: Welcome to Firefox, Mozilla Firefox Start Page, and Yahoo! Toolbar. Also, when opening a new tab, the page says, "page does not exist" or something, and the URL is not even comprehensible, just random letters like someone bashed their head into the keyboard, something like: "jkfui87$^&%$$09."
I've tried resetting Firefox like it says in the "How to fix preferences that won't save" page, but it didn't help. As for deleting certain files from the profile folder, before I resetted Firefox, I only had "user" and "prefs" and "Invalidprefs" which weren't exactly what that self-helping page asked for so I didn't delete them. After I resetted Firefox I lost the "user" file, but I still have the other two. Should I try deleting them even if they're not exactly like the page describes? They are missing the ".js" part so I haven't felt comfortable messing with them.
Please give me some advice. I'm tired of having to go change my settings in "about:config" each time I open Firefox. But I really don't want to try anything that would delete my bookmarks or history, as I'm very dependent of them.

Obviously no one here actually READS these things, I tried all of that even did a clean install, even uninstalled all user data and THE PROBLEM IS STILL THERE!
Your help is completely useless, All you people do is copy and paste the same thing over and over. If it didn't work the first 20 times it's still not going to work no matter how many times you copy and paste the same fucking link.
You have lost a die hard fan of Firefox, I am switching to another browser.
Unfortunately I tried older versions of Firefox and had to go all the way back to Firefox 4 and now the problem is fixed.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

Firefox won't save images or web pages, even after upgrading, reinstalling and resetting... How do I fix this?

A couple upgrades ago, I noticed that Firefox wouldn't boot properly. According to "Task Mgr.", it would load partially with a "*32" after it's name in the listing, but not enough to display a window on screen. After ending the process, and restarting the program again it would usually boot fully. (not always, but usually) The "*32" confuses me as I run a 64bit Windows 7 system and during installation I was sure that I saw mention of a 64bit program being installed. Apparently, after the last upgrade, that issue was resolved; but Task Mgr. still lists the program with a "*32" after it.
The issue now at hand is that Firefox won't save images online or save web pages. I'll right-click and select "save image as" or "save page as" and... nothing. No box appears prompting me to name a file or designate a location to save that file to. Nor does anything happen when I use the "File" menu for the same function either. This is, to say the least, is very frustrating. There may be other things not functioning that I'm not currently aware of, but I haven't been able to or had time to do a complete check of the functionality of the program. I've never had issues of any significance with Firefox in the past. It's always been very reliable for me, so I'm hoping there's a relatively quick fix that I simply haven't been made aware of yet...
Thank you for your suggestions and time looking into this matter...
Curtis Laipple

It probably will take a little time to work through this troubleshooting article, but hopefully you will get a complete solution: [[What to do if you can't download or save files]].
Regarding the *32, I see the same thing on Win 7 Pro x64. No worries. Firefox for Windows is compiled only as a 32-bit application.

I don't seem to be able to activate the Never Remember History in Privacy. It is set to Use Custom Settings, I change it to Never Remember History but whenever I open up options, it has reverted to Never remember history. How can I change it? Thank you

At the moment my privacy settings are Use Custom Settings in Private Browsing mode with no third party cookies. Recently however when I log out of hotmail the msn homepage comes up. So I decided to change to never remember history settings. However, whenever I change it, it always reverts back to Use Custom Settings. Why and how can I change it?
Thank you

Firefox shows the "Use custom settings for history" setting as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
You enter Private Browsing mode if you select:
* Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] "Always use private browsing mode"

In the Options | Privacy | History setting, I have "Never Remember History" selected. If I change this and hit OK, then re-enter the option, my new settings are reset to "Never Remember History". Why won't it save my changes?

I am running on a clean install of Win7 64. FF Version 3.6.10.

Quote: ''If I change this and hit OK''
What do you change?
If you select "Never Remember History" then you enter Private Browsing mode: 
Tools > Options > Privacy > History: "Automatically start Firefox in a private browsing session"
To see all History settings, choose: Use custom settings for history
If all other history and cookie settings are the default then "Never Remember History" stays selected, otherwise "Use custom settings for history" is selected.

I have set to remember passwords but whenever I login, Firefox has stopped to ask whether to remember passwords

I have selected the "Remember Passwords for sites" option but whenever I login into sites, Firefox is no longer prompting whether to remember the passwords. So every time I have to type the entire username and password. Please help.

Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode.
* In Private Browsing mode some menu items and features are disabled and show as grayed choices.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Uncheck: [ ] "Permanent Private Browsing mode"

Firefox keeps remebering history after setting "Never Remember History"

I have Firefox 24.0. I have always had my privacy set at never remember history and until about a month ago it worked fine. Now when I clear my cache with Ccleaner there is always 100-200mb of storage in the firefox temporary internet cache. Why is it no longer deleting these upon exit as it use to?

Cache and History are not the same things. They are also stored in different files in Firefox.
'''''What is the Internet Cache?''''' This is where Web pages and files (such as graphics) are stored as you view them. This speeds up the display of pages you frequently visit or have already seen, because it is faster to open them from your hard disk than from the Web. The downside of this is that it takes up space on your hard disk, and it can sometime cause problems in loading a page that you have visited many times before.
'''''What is the Internet History?'''''
Your Internet history is a record of all the sites you have visited. This option gives you the ability to see what sites you have visited. If you visited a site and don't know what the name of the site is, you can try to find it in your history. After a certain number of days, this history will be cleaned out.
To clear both automatically when closing Firefox, go to ''Options > Privacy'' set "Firefox will: Use custom settings for history", next, check "Clear history when Firefox closes", click "Setting" to the right of that and check off items you want to clear when Firefox closes. Be careful with what you select as the deleted items can not be recovered.
Also see - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Why are the options for "When Firefox starts" NOT clickable in Firefox 5? I want to choose "Windows and tabs that where opened last time you accessed the net" but Firefox won't let me.

In the previous version of Firefox one could choose to save tabs so that when Firefox opened, all the tabs from the previous sessions appeared. This was done in Settings > Options > General > Startup. In the menu for the "When Firefox Starts" one had the option for "Windows and tabs that where opened last time you accessed the net." in Firefox 5.0, this menu is gray and not clickable. Help, please?

''Why are the options for "When Firefox starts" NOT clickable in Firefox 5?"
Possibly you are not saving your "browsing history" which is what the session history is tied into.
'''Not saving History''' -- check your settings for '''Tools > options > Privacy'''', make sure you are not clearing more than just cache in "Settings for Clearing History"
* http://img232.imageshack.us/img232/4928/clearcachew.png
* clearing your history at end of session, cache is the only one you would want to clear at end of session, if you don't want to lose things
There are several things that are related to private browsing and not saving History
* Private Browsing Ctrl+Shift+P
* You selected "Never remember history" in first drop-down of Tools > Options Privacy and all of the check marks disappear (See picture above)
* "Permanent private browsing mode" was check-marked under "Use custom settings for history" in the first drop-down of Tools > options > Privacy (see picture above)

Firefox isn't saving my history, even though privacy settings are set to remember history.

Firefox isn't saving my history. I'm not in private browsing mode and remember history is selected under the privacy settings. This only started after I updated to the latest version. All pre-update history is lost, too.

Try http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Firefox won't save passwords; reminder option does not come up... on two different PCs in two different homes.

Both PCs: XP PRO SP3; Seagate Barracuda HDs, routine environment for both, no games, Microsoft Office, Quicken, stuff like that. One is an ABIT 2.2 GHz clone; other is Compaq EVO 1.7GHz DT.... boring, boring, boring but both 3.50+ FF installations do same thing - Won't offer to save logons and PWs. Have done ALL, repeat ALL the usual TOOLS|OPTIONS stuff. Nothing, NADA, ZIP. Please help - suspect registry? - ABSOLUTELY!

* Make sure that you not run Firefox in [[Private Browsing]] mode
* In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
* You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

Options set to remember history, but Firefox won'e save

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