Options under IC_EMAIL workcentre in Interaction disable in CRM 7.0

Hi All,
We have to implement outgoing email(No incoming) for our client in CRM 7.0.
We are trying to use IC_EMAIL workcentre in our business role,but all fields are disable in this workcentre currently.
We have to still start with basic email config,but how can these fields would become active.
I have already activated the service mentioned in the SAP note 1281208
Also  how can we configure outgoing email through IC_EMAIL as I am pretty new to this topic
Regards
Nikhil
Edited by: Jayant Sinha on Sep 11, 2011 4:37 PM

Hi Joaquin,
Thanks for your response, unfortunately your suggestion didn't solve our issue.
In our system we are implementing only outgoing email (no incoming email).
Regards
Nikhil

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