Optus have unlocked their end but have a complicated way to unlock the phone. I can not follow , any help?

Optus have unlocked their end but have advised acomplicated way to unlock the phone which I can not follow.Would appreciate any help

Hello RTM58,
I'm sorry you haven't heard back about your ticket. The representative that opened the ticket is notified when it is completed, but we can check the status for you now. Please feel free to send me a direct message after you accept my follow request and send me a request. You can also dial 800-922-0204 and review the ticket with a technician.
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I have restored my iphone but it has been 2days saying that the activation server is not available. please help me.

i have restored my iphone but it has been 2days saying that the activation server is not available. please help me.

That is almost always because the phone was hacked to illegally unlock it. Contact the carrier it's locked to and ask about having it legitimately unlocked. If they will not do so, you will not be able to activate that phone.

HT4061 my brother have sent me a iphone5 in Bangladesh, now how to unlock the phone, because cellular not connect

my brother have sent me a iphone5 in Bangladesh, now how to unlock the phone, because cellular not connect

Send it back to your brother & have him get it officially unlocked, because there is no way for you to do that.
Only the carrier an iPhone is locked to can authorize the phone's official unlocking, & most(if not all) will not authorize such unless your are a customer that used the phone on their network...obviously not you.
So, send it back to your brother & have him get it unlocked or return it for a refund.

TS1398 bought a mini and also have an IPAD2 have used ITunes to download all programs to the mini but have NOT BEEN ABLE TO have the connection to the Internet and CAN NOT get any emails. I NEED HELP!!!!!!!

I thought when I bought a MINI that all I'd need to do is sync up with ITunes to get all apps and setting to the Mini. I was wrong as I can not connnect to the internet and can not get any emails. Have tried just about all suggestions under support but need to reach out to actual users who may have run into similar prblem. I must be missing something as I have to believe that Apple would make it as simple/easy as possible to connect to the interne. I still have my internet connect with my Ipad2.
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How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I have an application in my Firefox Options which I can't remove any help would be great

I have a download torrent called Bitlord which I have removed through my control panel - but it appears it is still there in my Options Applications which I can't removed - any help would be great

Hello liz1411, check also if you have something related to Bitlord (like toolbars) in Firefox Extensions and delete it, go from Firefox button(the orange button at the right top) > Add-ons > Extensions.
thank you

I have an i phone 4 that has download 2000 photos from my mac but I cannot selectively delete them from the phone - it does not show me a delete button once I have selected the photos

i have an i phone 4 which has downloaded 2000 photos from my mac but I am unable to delete them off the phone - instruction book followed but phone does not show a delete icon

Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

Whenever i get a phonecall i cnt hear the person frm the phone only on speaker or when i have the headphones on but when using the normal handset of the phone i can not hear the person talking, is there sum kind of setting to go to and activate it or wat?

plz get bak to me asap thnx

it's a hardware issue you can read more here
https://discussions.apple.com/message/6346969#6346969
and here
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HT5625 I forgot the iCloud id and the password , I forgot the email id and the password which I used to creat the iCloud id , now my phone is asking me the iCloud id which I have used before , but I forgot that all , no idea at all . Can I get any help ?

Any hope ? To fix

Follow the instructions on the page you came from.
HT5625: AppleID: How to find your Apple ID

My backlight will not go off. I have tried everything. It makes the phone HOT therefore not allowing me to use it or even charge it. HELP!

When I plug it to the charger, it really gets hot and will not come back on. I have tried everything that I can think of.

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

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TheArtificialNerd wrote:
I can say 100% that the AppleCare phone number only redirects to other AppleCare groups.
ALL of them Apple corporate or Apple Authorized partners.

Help! Photos Library copied to external hard drive, but after preparing the library I can NOT see any pictures.

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There are NO pictures in the actual app. I went to the external hard drive and see that the Photos Library exists...
I have tried to hold command and option and restart Photos and I did get a prompt that it was repairing; however, this was unsuccessful. Please help! I know the photos are there because when I show package contents, I see them all in my Masters/Old Masters folders.
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Agree with baltwo, though even if you have saved the install app I wouldn't use it unless its been used to install a known good copy of the OS already.
In your case, that probably means start fresh:
Restart the computer, holding down 'command' and 'r'. When the recovery disk window shows, choose 'Reinstall Mac OS X'.

A AppleID disabled, I applied for a new ID.But I had an ID to download the software update can not.How to operate to allow it to update it!

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Re-enable the disabled ID.
First try to reset the password at http://iforgot.apple.com.
If that does not work, contact iTunes Support: http://apple.com/support/itunes/contact/

HT201263 I forgot my passcode to iphone 4s. I entered wrong and now it says, disabled connect to itunes. I have some VERY important information on the phone and it was not backed up. Is there anyway I can unlock my phone and not lose my information?

I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac? I will go to court over this to prove it is my phone. I just can't lose this information. Please, Please, Please, help me. I will mail the phone in to apple store if that will help.
Leslie

Kyderbylove wrote:
I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
Turn your phone off, then force it into recovery mode & restore it:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

HT201328 I have iphone 4 with virgin mobile canada, virgin provided me SIM unlock code online, but i don't know how to use that code to unlock my phone. Can anyone help me in this?

I have iphone 4 with virgin mobile canada, virgin provided me SIM unlock code online, but i don't know how to use that code to unlock my phone. Can anyone help me in this?

That's not how unlocking an iPhone works.
The carrier the phone is locked to submits a request to Apple, wh updates their database. When that is complete, you restore the phone with iTunes to process the unlock.

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates- many (not all, but plenty) of those songs were "cut off" after playing about 2/3 through them- I haven't gon

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

Optus have unlocked their end but have a complicated way to unlock the phone. I can not follow , any help?

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