Or download updates from the apple store app on my iMac
my apple store does not work properly can't click on anything or download updates from the apple store app on my iMac or download updates from the apple store app on my iMac . it does not do anything???????can anyone help ??
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space
check the attached pics the waiting icon and it stands for long time without downloading any bit
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Apple replaced my hard drive (macbook pro 2011). Now I am unable to buy/download ilife from the apple store "on this computer". Any ideas as to why?
Thanks for your help in advance!If the computer shipped with Snow Leopard then you would have received an install DVD for iLife with the computer.
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If I have money on my App Store account can I use that money to purchase items from the Apple Store app
No. Those use separate systems.
(120229) -
I downloaded songs from the apple store and they have started skipping on my computer
I have hp desktop and i bought some songs from the apple store and recently different songs are skipping on my computer
Morning Cathy 21084,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Troubleshooting songs that skip
http://support.apple.com/kb/ts3217
Best of luck,
Mario -
Why won't my iphone download the apple updates from the apple store?
Why won't my iphone download updates from apple store?
Hi cindyhildy, follow these instructions below it has fixed my issue and should work for you.
Open app store, get the message "unable to connect to iTunes store", go to settings, change year to the last year it will let you (think I went to 2038), double tap home button and close app store, go to home screen and then open app store and touch updates panel, should get a message "cannot get secure connection to server or something like that" go back to settings and reset the year to current. -
Need to download the Apple Store App to my IMAC
I must have deleted the Apple App Store from my early 2009 mac running Mac OS X 10.6.8. The help I got from the online mac guy was to get a good backup and reinstall all my orginial discs which should then put the Apple App Store back on my computer. After reinstalling all programs including Snow Leopard and doing all upgrades I am to run a migration assistant to recover my lost data as this will completely wipe out my computer and I will be reinstalling all pics docs and the last 5 years of stuff on my apple Mac. This seems extreme. I hope someone knows what I can do to get this one program reloaded on my mac. I was hoping to upgrade to the new Mountain Lion but I cannot do the download without the Apple App Store application loaded on the computer.
Try downloading and reinstalling the Mac OS X 10.6.8 Update Combo v1.1 updater. It just may reinstall App Store for you.
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The APP Store shows I have 2 updates. When I enter my ID it says that it has been disabled. Yet, I can log into my apple acct. with no problem.
http://support.apple.com/kb/TS2446
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Everything is above, Please answer my question!:)
Lion was released in July 20, 2011. Any NEW Mac sold after that date is entitled to Lion AFAIK. If you purchased yours from some seller that had it aging on the shelf since God-knows-when, contact Apple and see if you can get some sort of redeem code to download Lion from the Apple Store for free.
Older used/refurbished Macs are entitled to the OS in force at the time of their manufacture and should come with the installation media as a condition of sale. Apple MAY provide you with replacement media for a cost, if at all. Lion upgrades will have a cost and the Mac must follow an upgrade path thru Snow Leopard before Lion can be installed via an online download. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
Download updates from the app store
I've bought my brother's old (2009) imac and am trying to update from the app store. Although I'm logged in via my account in the app store sign-in dialogue box has his account name greyed out. The only option I have is to enter his password or cancel. How do I remove his name and replace it with mine? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
cannot download update: am told it is installed on my mac and i did not buy it from the apple store--i did. any help there?a
see this thread
App store won't let me update Final Cut Pro X -
hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?
If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process. -
How to download apps NOT from the apple store such as tech soup?
Trying to download MS Office for Mac from non-profit Tech Soup. Get error message from my iMac saying only software from the apple store can be downloaded???????? This can't be true. Help.
Just change it in systems preferences to allow apps from not app store
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