ORA-15180 : Could not open dynamic library ODM library error
Hi,
I am facing the error ORA-15180 while trying to start the database.
DB Version:11.1.0.6.0
I have the administrator privileges in my system.
I have given permission to my ID to the LIB folder, with Full control.
OS used: Windows Server 2003.
Regards,
Abdul
plz look into the metalink note 738047.1
Regards,
Mohd Mehraj Hussain
http://mehrajdba.wordpress.com
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I have installed an Oracle 11gR2 on Oracle Linux Server 6.6 (Virtualbox). I have the users grid and oracle11g. Add groups and install grid infrastructure first as a grid user and install database as oracle user as in documentation successfully.
I have following users and groups as
[grid@orcl11g ~]$ id grid
uid=501(grid) gid=502(oinstall) groups=502(oinstall),492(vboxsf),501(grid),503(dba),505(asmdba),506(asmadmin),507(asmoper)
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.bash_profile edited for oracle11g user as
"export TMP=/tmp
export ORACLE_HOSTNAME=orcl11g
export ORACLE_UNQNAME=ora11g
export ORACLE_BASE=/u01/app/oracle
export ORACLE_HOME=$ORACLE_BASE/product/11.2.0/dbhome_1
export ORACLE_SID=ora11g
export PATH=$PATH:$ORACLE_HOME/bin
export LD_LIBRARY_PATH=$ORACLE_HOME/lib:/lib:/usr/lib;
export CLASSPATH=$ORACLE_HOME/jlib:$ORACLE_HOME/rdbms/jlib;
.bash_profile edited for grid user as
"export TMP=/tmp
export ORACLE_HOSTNAME=orcl11g
export ORACLE_UNQNAME=+ASM
export ORACLE_BASE=/u01/app/grid
export ORACLE_HOME=$ORACLE_BASE/product/11.2.0/grid
export GRID_HOME=$ORACLE_BASE/product/11.2.0/grid
export ORACLE_SID=+ASM
export PATH=$PATH:$ORACLE_HOME/bin
export LD_LIBRARY_PATH=$ORACLE_HOME/lib:/lib:/usr/lib;
export CLASSPATH=$ORACLE_HOME/jlib:$ORACLE_HOME/rdbms/jlib;
When I log on as grid user. I check the followings:
[grid@orcl11g ~]$ crsctl check has
CRS-4638: Oracle High Availability Services is online
[grid@orcl11g ~]$ srvctl status database -d ora11g
Database is running.
[grid@orcl11g ~]$ sqlplus sys as sysdba
SQL*Plus: Release 11.2.0.1.0 Production on Thu Dec 25 19:17:37 2014
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Enter password:
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
With the Automatic Storage Management option
SQL> select status from v$instance;
STATUS
STARTED
Till here everything seems to be OK!!!!
When I log as oracle user. I check the followings:
[oracle11g@orcl11g ~]$ sqlplus sys as sysdba
SQL*Plus: Release 11.2.0.1.0 Production on Thu Dec 25 19:21:46 2014
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Enter password:
Connected to an idle instance.
SQL> select status from v$instance;
select status from v$instance
ERROR at line 1:
ORA-01034: ORACLE not available
Process ID: 0
Session ID: 0 Serial number: 0
SQL> startup
ORA-01078: failure in processing system parameters
LRM-00109: could not open parameter file '/u01/app/oracle/product/11.2.0/dbhome_1/dbs/initORA11G.ora'
Also when I log on as a grid user again and use following commands to shutdown and start database again the STATUS of instance is again STARTED not OPEN.
[grid@orcl11g ~]$ srvctl stop database -d ora11g -o normal
[grid@orcl11g ~]$ srvctl start database -d ora11g
And also when I edit /etc/oratab file. I change N to Y for +ASM. But when restart system it seems not changed value is N again.
+ASM:/u01/app/grid/product/11.2.0/grid:N # line added by Agent
ora11g:/u01/app/oracle/product/11.2.0/dbhome_1:Y
NOW QUESTIONS!!!!!
1. Why I can't change the status of database to OPEN as grid user?
2. The status is always STARTED when querying v$instance. İs it status of +ASM or database?
3. When checking database as grid user it seems to be Database runnning... If running why it is not in OPEN state? What is running means here?
4. When I log on as oracle user and query v$instance, then error shown above occured. And also when startup the database then another error occured as in above. WHY?
5. When I edit /etc/oratab file manually why second row saved but the first one is changed after restart the system?
6. Normally, which user have to start, stop or manage database? I think that oracle user is necessary for managing database and the grid user is only for managing ASM and Oracle Restart.
PLEASE HELP ME TO SOLVE THIS CHAOTİC SİTUATİON!!!
Thanks,
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Pl identify exact version of 11gR2 to 4 decimal places. As noted in your other thread - Failed to start oracle-ohasd, error: Inappropriate ioctl for device ohasd failed to start at roothas.pl - you will need a minimum version of 11.2.0.3 for Linux 6.x - using a lower version may result in unexpected issues or problems. -
SAPJCo problem -- Could not initialize dynamic link library sapjcorfc
Hi there,
I have a J2EE application running on Websphere Application Server ND V6.1 (on MS Windows Server, Enterprise Edition with
SP2). J2EE application need to communicate to SAP on P560 z/OS via SAP Java Connector (SAP JCo). As per instructions given by
SAP JCo, I have created a folder and extracted SAPJCo zip to that, and also copied librfc32.dll & sapjcorfc.dll to
C:\Windows\system32 folder and created the shared libraries at the Application server level on Websphere to point to the
sapjco.jar file.
Now when I start my J2EE Application on Webpshere, I get hte error which is under the dashed line. The main complaint is.....
<b>java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not load middleware layer
'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [D:\Software\SAPJCo\sapjcorfc.dll (JVMPORT015E Unable
to resolve DLL references - a prerequisite DLL may be missing)].</b>
Please let me know if any one has experienced similar problems. As we have a milestone to present this in a very short time,
I appreciate if any one could help me out as soon as possible.
==========================================================================================================================
Cannot resolve reference to bean 'sapConnector' while setting bean property 'sapConnector'; nested exception is
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sapConnector' defined in class path
resource [sapInterfaceContext.xml]: Instantiation of bean failed; nested exception is
org.springframework.beans.BeanInstantiationException: Could not instantiate bean class
[au.com.allianz.fsi.journal.sap.SapConnector]: Constructor threw exception; nested exception is
java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not load middleware layer
'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [D:\Software\SAPJCo\sapjcorfc.dll (JVMPORT015E Unable
to resolve DLL references - a prerequisite DLL may be missing)]. java.library.path
[D:\WebSphere61\AppServer\java\jre\bin;.;D:\WebSphere61\AppServer\bin;D:\WebSphere61\AppServer\java\bin;D:\WebSphere61\AppSer
ver\java\jre\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;D:\Software\SAPJCo;D:\WebSphere61\AppServer\lib\WMQ\
java\lib]
at
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:269)
at
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.jav
a:109)
at
org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:381)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:120)
at
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanF
actory.java:781)
at
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFa
ctory.java:699)
at
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.ja
va:386)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:255)
at
org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:156)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:252)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)
at
org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java
:287)
at
org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.jav
a:689)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:358)
at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:244)
at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:187)
at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:49)
at com.ibm.ws.wswebcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:635)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinish(WebApp.java:279)
at com.ibm.ws.wswebcontainer.webapp.WebApp.initialize(WebApp.java:283)
at com.ibm.ws.wswebcontainer.webapp.WebGroup.addWebApplication(WebGroup.java:88)
at com.ibm.ws.wswebcontainer.VirtualHost.addWebApplication(VirtualHost.java:157)
at com.ibm.ws.wswebcontainer.WebContainer.addWebApp(WebContainer.java:655)
at com.ibm.ws.wswebcontainer.WebContainer.addWebApplication(WebContainer.java:608)
at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:335)
at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:551)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1312)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1129)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:569)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:814)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:965)
at com.ibm.ws.runtime.component.ApplicationMgrImpl$AppInitializer.run(ApplicationMgrImpl.java:2131)
at com.ibm.wsspi.runtime.component.WsComponentImpl$_AsynchInitializer.run(WsComponentImpl.java:341)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1469)
Regards
SatishHi,
The following error is id due to the following cause :
Exception: Exception in thread "main" java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC' default_cpc_mode at com.sap.mw.jco.JCO.<clinit>(JCO.java:309)
Exception: Exception in thread "main" java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC' JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [C:devcu rrjcosapjcorfc.dll]. Required version "2.1.5 (2005-02-15)". at com.sap.mw.jco.JCO.<clinit>(JCO.java:735)
Exception: Exception in thread "main" java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC' JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc. Found version "2.0.11 (2005-01-21)" but required version "2.1.5 (2005-02-15)". at com.sap.mw.jco.JCO.<clinit>(JCO.java:735)
Cause: These exceptions typically occur when different versions of sapjcorfc.dll and sapjco.jar have been installed. Anytime the JCo connector is upgraded to a new version, you need to ensure that all three libraries are updated (librfc32.dll, sapjcorfc.dll, and sapjco.jar). If any are left at the older version, one of the above exceptions is likely to occur.
Resolution: Extract sapjcorfc.dll and sapjco.jar from the original JCo archive. Copy these files to the appropriate locations, overwriting the originally installed versions. Ensure that the PATH statement is updated to reflect the directory location of the DLL files and the Java CLASSPATH points to sapjco.jar.
U can use the following link to solve any problem associating JCO :
http://searchsap.techtarget.com/general/0,295582,sid21_gci1096472,00.html
Please reward with points if the answer is helpful.
Thanks
ritu -
Could not open the ICU common library
Dear all,
I’ve done heterogeneous OS migration on our Solution Manager system release ver. 7.0 Ehp1, from HP-UX 11.31 to RedHat 6.5. Then we need to perform the system upgrade to version 7.1
Kernel version is SAP Kernel : 720_EXT_REL.
Database Client Library : OCI_112, 11.2.0.3.0, V1, default.
created in : Linux GNU SLES-11 x86_64 cc4.3.4 use-pr121116
ICU Version : 4.0.1 Unicode Version 5.1
Everything is working fine. EarlyWatch reports are prepared. But when I checked the SLD http://saptst:54000/sld I’ve got the error “Internet
Explorer cannot display the webpage”. I also checked with IP address and it’s the same error.
With Chrome browser the error is “Oops! Google Chrome could not connect to saptst:54000”
I checked the SLDCHECK and got:
Exchange Infrastructure: Test LCR Connection
Properties of RFC destination SAPSLDAPI RFC host:
%%RFCSERVER%%
program id: SAPSLDAPI_SMP gateway host: saptst
gateway service: sapgw40
Testing the RFC connection to
the SLD java client...
RFC ping was successful
SLD server access
settings:
host name: saptst
port number: 54000
user : SLDAPIUSER
Use transaction SLDAPICUST if you wish to maintain the SLD server access data
Launching the SLD GUI in a separate browser window...
=> Verify in the browser GUI that the SLD is in a healthy running state!
Calling function
LCR_LIST_BUSINESS_SYSTEMS
Retrieving data from the SLD server...
Function call returned exception code 3
=> Check whether the SLD is running!
Summary: Connection to SLD does not work
=> Check SLD function and configurations
SAPSLDAPI RFC is working fine.
But on the putty connection with the server I’ve got “Unknown function module: Function SLDJAVA_ACCESSOR_REQUEST not found”.
I’ve checked the std_server0.out file in the work directory:
Could not open the ICU common library. The following files must be in the path described by the environment variable
"LD_LIBRARY_PATH":
libicuuc.so.30, libicudata.so.30, libicui18n.so.30
[nlsui0_mt.c 1620] pid = 3079
LD_LIBRARY_PATH is well set in environment of the smpadm user.
The RFC libraries in the /sapmnt/SMP/exe, /usr/sap/SMP/SYS/exe/run, /usr/sap/SMP/SCS01/exe
and also in /usr/sap/SMP/DVEBMG40/exe are
libicudata.so.34
libicudata.so.40
libicudecnumber.so
libicui18n.so.34
libicui18n.so.40
libicuuc.so.34
libicuuc.so.40
There is no libicuuc.so.30, libicudata.so.30, libicui18n.so.30.
I’ve also downloaded the last kernel patches, unpacked and checked the RFC libraries, but there were no libicuuc.so.30… with number 30.
Why the system is searching for these libraries with 30, but not 34 or 40?
Can you please help how to solve the error “Could not open the ICU common library”?
Is this the problem why I can’t open the browser http://saptst:54000/sld and I got the error “Internet Explorer cannot display the webpage”?
Thank you in advance.
Best regards,
RuzicaDear all,
I've tried to deployed Java with:
SAPJEE10P_5-10003469.SCA
SAPJEECOR10P_19-10003466.SCA
SAPJTECHF10P_21-10003468.SCA,
but the file for the SAPJTECHS, SAPJTECHS10P_26-10003467.SCA finished with the
error again for "Could not open the ICU common library.
The following files must be in the path described by
the environment variable
"LD_LIBRARY_PATH":
libicuuc.so.30, libicudata.so.30, libicui18n.so.30
The deployment failed with the following error:
Starting Deployment of SQLTrace
The SDM will now start SAP Web AS Java instance processes in order to perform online
deployment. After that the deployment will proceed.
It could take some time, so please be patient.
Aborted:
development component 'SQLTrace'/'sap.com'/'SAP AG'/'7.0010.20061103144726.0000'/'0', grouped by :SDM could not start the J2EE cluster on the host saptst! The online deployment is terminated. A timeout occured during the cluster running verification. (message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineJ2EE620OnlineDeployerImpl.performAction(DeploymentActionTypes).STARTUP_CLUSTER)
Deployment of SQLTrace finished with Error (Duration 1801206 ms)
Starting Deployment of SAP_JTECHS
Aborted:
software component 'SAP_JTECHS'/'sap.com'/'SAP AG'/'1000.7.00.10.26.20121031152700''/'0':Failed deployment of SDAs:development
component 'SQLTrace'/'sap.com'/'SAP AG'/'7.0010.20061103144726.0000'/'0' :
aborted
Please, look at error logs above for more information!
Deployment of SAP_JTECHS finished with Error (Duration 918 ms)
I've tried:
#cd /usr/sap/SMP/DVEBMGS40/SDM/program/
#./StopServer.sh
#./sdm.sh jstartup mode=standalone
#./sdm.sh j2eeenginestartstop timeoutmillisec=1800000
#./sdm.sh jstartup mode=integrated
#./StartServer.sh
But still the error "SDM could not start the J2EE cluster on the host saptst" appeared again.
Can you please advice what should I do to deploy the SAPJTECHS10P_26-10003467.SCA ?
Thank you in advance,
BR,
Ruzica -
Could not open the ICU common library or RFC DLL not found
Hello all,
I'm using SAP .NET Connector for integration between .NET application and SAP System. (SAP ERP2005 (SAP ECC 6.0) SP11 installed on Microsoft Windows Server 2003 R2 Standard x64 Edition; I use MS WinXP SP3 and SAP .NET Connector2.0, SAPGUI 7.1)
One of the following errors appears when I try to call document checkin/checkout BAPI (it depends on which set of ICU libraries we use):
u2022 u201CCould not open the ICU common libraryu201D in case when I use ICU dll from our basis first set
Could not open the ICU common library.
The following files must be in the path described by
the environment variable "PATH":
icuuc30.dll, icudt30.dll, icuin30.dll
u2022 u201CRFC DLL not foundu201D in case when I use ICU dll from from http://icu-project.org/
Please, help if you know how to solve this issue.
Regards,
Alex
Edited by: Alexey120 on Feb 5, 2010 11:20 AMI solved the problem with ICU dll by means of reinstall SAPGUI 7.1. But now I call BAPI checkin/checkout and don't get any result. Can anybody to provide an C# example how call BAPI like checkin/checkout?
-
Could not open init ORA_SID .ora parameter file
Actually I installed oracle 11g R2 before and for some reasons that box was crashed and DB is not working. Now I uninstalled DB and reinstall it on the same box with same ORA_SID and ORA_HOME and ORA_BASE set on the environment variables.
error is coming while starting server.
"" LRM-00109: could not open parameter file '/ora11g/base/ora11gR2/db_1/dbs/inituimr2.ora' ""
I created 'inituimr2.ora' file from 'init.ora' file and then I am getting below error.
""ORA-00205: error in identifying control file, check alert log for more ""
Please help me what should I do to generate inituimr2.ora file by default. What step I am missing so that it is not generating.
I tried creating 'pfile' from 'spfile' also. Even spfile also not created. That one also giving error.Hi,
What does alert log says? Does CONTROL_FILE points to correct files?
Paste the alert logs related to the error. Make sure that control files are correctly specified in CONTROL_FILE parameter.
Regards, -
i could not open iPhoto application tried to uninstall and install it again still same problem....
Error message comes up like this :
Process: iPhoto [1365]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ???
Build Info: iPhotoProject-910029000000000~1
App Item ID: 408981381
App External ID: 729712666
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iPhoto [1365]
User ID: 501
Date/Time: 2015-01-04 15:09:44.980 +1100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 3D91453B-A9AC-9C65-61B6-B0E5F96324D5
Time Awake Since Boot: 4600 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x7fff6625c000 - 0x7fff66292837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
Model: MacBookPro11,1, BootROM MBP111.0138.B11, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
please help me out.....!!!!!!Thanks LarryHN for replying me I tried that as well but finally I got the solution, I have by mistake deleted one of the iTunes library framework file while removing the virus.
Following steps are done by me to solve the problem:
1) I have removed the iPhoto by dragging it into the trash from applications
2) I have empty the trash
3) I have shutdown the laptop
4) while starting it back, press and hold the command and r button until the apple symbol goes off , after which you can select the reinstall OS option -> that will rebuilt your OS if something has been removed without removing your files or data.
5) after completion, install the iPhotos from app store
Now, its working perfectly -
Can't access CD Drive: Could not open CD handler, 32.
My CD drive isn't showing up in iTunes, so I ran the diagnostic tool. Everything checked out except that I got "Unable to access audio CD" with a red dot next to it.
This is the output of the diagnostic tool, has anyone else encountered this Could not open CD handler, 32 issue?
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
LENOVO 4313CTO
iTunes 11.2.2.3
QuickTime not available
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0040B50812948A28
Current user is not an administrator.
The current local date and time is 2014-06-13 12:19:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2c11483344b4160ef38c549044196dd7
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRAM GT30N, Rev LT10
Audio CD in drive.
Could not open CD handler, 32. There is a problem with the installation of the drive in Windows or the drive contains a copy protected CD.
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
Error Correction is turned on for importing audio CDs.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
Force Optical Power Calibration before burn is turned on in the preferences.Hi, Mathew -
Here is a method that should work provided your G4 is an (AGP) model or later -
Restart. Immediately press the Option key, keep it held down until Startup Manager displays.
Article #106178 - Startup Manager: How to Select a Startup Volume
Once Startup Manager is up, press the Command-. (Command-period) keys. That should open the tray for the optical drive.
If the drive has a disk in it now, there's an additional technique - boot the machine, immediately press and hold down the mouse button, keep it held down. That's a hardware-based command to eject all removable media.
If the drive has a button on the door, you can also try restarting, then immediately begin pushing the button - there's a point during the first part of startup where the drive is energized but has not yet begun to spin up, and it should respond to the button push at that time.
If all attempts fail, it's time to consider whether the drive has failed, or if its cable connections have worked loose.
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