Oracle 10.2.0.1 on Windows 2003 Server

Hi,
I hope this is the right forum to ask.
I installed the above mentioned database on the above mentioned os. Works actually, but there are two things that don't. I know this is an outdated version, but I have reasons to install this particular one.
First, when I try to configure the enterprise manager to shutdown or start the instance I have to enter a username and password for the os, which is not accepted. I tried everything from the administrator account to a useraccount which I created and added it to the oracle administrators group. I am at loss here.
Second, when I try to configure the patch management and start to download any patches for my version of the database the enterprise manager keeps telling me the version of the patch is not the same as the version of my database. The patch downloaded from metalink works like a charm when I install it by hand, though.
I searched the forum for any answers to these questions but I didn't find any, so if these question are answered already please give me a hint where I find it!
Thanks in advance!
Harro Nehlsen

I think the first problem is covered here:
http://download.oracle.com/docs/cd/B19306_01/install.102/b14316/postcfg.htm#BABFAEIG
You need to the 'Log on as a batch job' privilege,which is not granted by default.
More difficult to analyze the second problem remotely. There are different versions of Windows (processor type,bitsize). Are you sure you pick up the correct patch for your actual environment?
Werner

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