Oracle 11.2.0.4 backup issues

Hi All,
Rdbms:oracle 11.2.0.4
os suse Linux 10
Symantec net backup 7.1
actually one our test server upgrading from oracle 10g to oracle 11.2.0.4.
we have configured rman netbackup for our test server with oracle 10g rdbms version.
here my question is do i need to re-configure net backup again or just moving of  libobk.sofile  from oracle 10g home to oracle 11g Home?
please suggest steps .
thanks,
Mike.

Hi
Please see the following Knowledge Article this is our official clarification in support to the supported matrix document
Note 1555914.1 - Clarification of Supported Point Releases for Oracle ATG Web Commerce Supported Environments Software
https://support.oracle.com/rs?type=doc&id=1555914.1
You will see in there the following guidance concerning Oracle DB
Oracle
Minor point versions (after second point) above the stated version are supported.
**Note: Oracle strongly encourages Enterprise Edition for customers with high availability requirements in order to access troubleshooting features which may help minimize delays in issue resolution.
11.2.0.2.0 stated.  11
So in your example 11.2.0.4 would be officially supported by us.
++++
Thanks
Gareth
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Similar Messages

  • Re: oracle 11.2.0.4 backup issues

    Hi Mike,
    I need to upgrade 11.2.0.2 to 11.2.0.4
    Can you please mention what steps you have followed
    Thanks

    Hi
    Please see the following Knowledge Article this is our official clarification in support to the supported matrix document
    Note 1555914.1 - Clarification of Supported Point Releases for Oracle ATG Web Commerce Supported Environments Software
    https://support.oracle.com/rs?type=doc&id=1555914.1
    You will see in there the following guidance concerning Oracle DB
    Oracle
    Minor point versions (after second point) above the stated version are supported.
    **Note: Oracle strongly encourages Enterprise Edition for customers with high availability requirements in order to access troubleshooting features which may help minimize delays in issue resolution.
    11.2.0.2.0 stated.  11
    So in your example 11.2.0.4 would be officially supported by us.
    ++++
    Thanks
    Gareth
    Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

  • 2008 R2: OS(systemState/C: Drive) backup issues with VSS - 0x80042316 & 0x81080101 & 0x80080005 & 2155348001

    Hi-
    Looked thru the thread related to my questions and found nothing that applies yet.
    Example:
     http://social.technet.microsoft.com/Forums/en-US/4e4472b9-8e6f-4fdc-a287-1cc8c0f6de09/windows-2008-r2-backup-fails-with-event-521-error-code-2155348001?forum=windowsbackup
    http://social.technet.microsoft.com/Forums/en-US/e8c910f7-f0dd-4613-beae-b98894fb6f23/windows-server-2008-std-backup-fails-constantly-with-error-code-2155348001?forum=windowsbackup
    Here are details of the issues....
    Backup - OS error - system image:
    External disk - USB
    Mon - Fri @ 6PM.
    Windows SystemState
    OS(C:)
    Last backup failure...
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    [Critical error WINIMAGE_UNABLE_VSS] Unable to create VSS snapshot
      - Additional information: Refer to the log for more details
      - Troubleshooting link:
    http://kb.backupassist.com/errormap.php?BA2512
    The backup operation stopped before completing.
    Detailed error: ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try this operation again.
    Log of files successfully backed up:
    C:\Windows\Logs\WindowsServerBackup\Backup-12-08-2014_04-41-00.log
    Log of files for which backup failed:
    C:\Windows\Logs\WindowsServerBackup\Backup_Error-12-08-2014_04-41-00.log
    NOTE:
    The errors logs are not there?
    Windows Backup timed-out before the shared protection point was created.
    ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try this operation again.
    Event Viewer Log:
    Sequence of Events...
    1.
    The Block Level Backup Engine service has successfully started.
    2.
    Backup operation that started...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 4:51:06 AM
    Event ID:      521
    Task Category: None
    Level:         Error
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The backup operation that started at '?2014?-?08?-?12T09:41:00.492000000Z' has failed because the
    Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed
    with following error code '2155348001'.
    Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
    --> Suggestion are to check Virus scanner or consult DPM forum...
    3.
    OS Job failed with errors...( Backup Assist is 3rd party backup - wrapper round Wbadmin/Win Backup)
    Log Name:      Application
    Source:        BackupAssist
    Date:          8/12/2014 4:51:51 AM
    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Backup job OS backup failed with errors.
    Critical error: Unable to create VSS snapshot
    Destination: External disk
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    Destination: External disk
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    4.
    Backup Assist reports via Win backup - Snapshot in progress
    Log Name:      Application
    Source:        BackupAssist
    Date:          8/12/2014 4:52:20 AM
    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Backup job Data backup failed with errors.
    Ultra critical error: Volume Shadow Copy Error 0x80042316 - snapshot set in progress
    Destination: Local directory
    Start time: 8/12/2014 4:52:10 AM
    End time: 8/12/2014 4:52:12 AM
    Duration: 00:00:02.7300000
    5.
    The Block Level Backup Engine service has stopped.
    6.
    Later...we tried manually stopping VSS and SWPRV services - only VSS had the issue.
    WBengine was not running...
    C:\>sc stop swprv
    SERVICE_NAME: swprv
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 3  STOP_PENDING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query swprv
    SERVICE_NAME: swprv
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query wbengine
    SERVICE_NAME: wbengine
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query vss
    SERVICE_NAME: vss
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 3  STOP_PENDING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc stop vss
    [SC] ControlService FAILED 1061:
    The service cannot accept control messages at this time.  
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:20:33 AM
    Event ID:      8225
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    The VSS service is shutting down due to shutdown event from the Service Control Manager.
    7.
    VSS still having issues here...not stopping!
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      11
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service information:
    The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
    Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
    8.
    Not sure why this is started again?
    Plus a DCOM timeout...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:31:13 AM
    Event ID:      753
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The Block Level Backup Engine service has successfully started.
    Event Xml:
    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          8/12/2014 9:31:43 AM
    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    The server {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} did not register with DCOM within the required timeout.
    9.
    Lots more errors about VSS...repeating Event ID's 11 and 8193...
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. 
    hr = 0x80080005, Server execution failed
    . Operation:
       Instantiating VSS server
    10.
    Then, finally stopping again...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:51:13 AM
    Event ID:      754
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The Block Level Backup Engine service has stopped.
    11.
    And still repeating 11 & 8193 at this point...as we write up this post.
    12.
    This was suggested by the Backup Assist - software vendor....
    A.)
    ...for 0x81080101:
    "ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try again this operation."
    If you receive the above error in your report, we have recently found a registry key which
    contains the timeout value set by Microsoft for VSS and found that you can edit this to extend it.
    To get to the registry key, open Regedit (Start > Run > Regedit) and browse to:
    "HKLM\Software\\Microsoft\\Windows NT\\CurrentVersion\\SPP\\CreateTimeout".
    Change value to 1200000 (2*10*60*1000 = 20 mins).
    The default for the timeout period is 10 mins so hopefully doubling this will give enough time to
    complete the snapshot.
    If this isn't present, you'll need to manually enter the registry key. It's a DWORD 32-bit key.
    --> NOTE: HAve not done this yet.
    B.)
    And for 0x80080005...
    http://support.microsoft.com/kb/870655/en-gb
    Our server does have high CPU load at times...
    13.
    Another post from technet mentions system volume size - here is our layout below:
    A.)
    OS/system Disk...
    DISKPART> list disk
      Disk ###  Status         Size     Free     Dyn  Gpt
      Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
      Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
      Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
    DISKPART> detail disk
    DELL PERC H710P SCSI Disk Device
    Disk ID: CA0DEEA5
    Type   : RAID
    Status : Online
    Path   : 1
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 1         RECOVERY     NTFS   Partition   3072 MB  Healthy    System
      Volume 2     C   OS           NTFS   Partition    275 GB  Healthy    Boot
    B.)
    Backup disk...
    ST320006 41AS USB Device
    Disk ID: 801AF48C
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 4     F   BACKUPS      NTFS   Partition   1863 GB  Healthy
    C.)
    NOTE:
    Also on disk 0(system Disk) - we have a small OEM partition = 39MB and a Recovery Partition = 3GB.
    D.)
    Issues with WBAdmin now...
    C:\>wbadmin get disks
    wbadmin 1.0 - Backup command-line tool
    (C) Copyright 2004 Microsoft Corp.
    ERROR - A Volume Shadow Copy Service operation error has
    occurred: (0x80042302)
    A Volume Shadow Copy Service component encountered an unexpected error.
    Check the Application event log for more information.
    14.
    Ran "Check-Disk" -no errors...
    C:\>chkdsk
    The type of the file system is NTFS.
    The volume is in use by another process. Chkdsk
    might report errors when no corruption is present.
    Volume label is OS.
    WARNING!  F parameter not specified.
    Running CHKDSK in read-only mode.
    CHKDSK is verifying files (stage 1 of 3)...
      116224 file records processed.
    File verification completed.
      654 large file records processed.
      0 bad file records processed.
      0 EA records processed.
      76 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
      156676 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      116224 file SDs/SIDs processed.
    Security descriptor verification completed.
      20227 data files processed.
    CHKDSK is verifying Usn Journal...
      35628352 USN bytes processed.
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
     289233919 KB total disk space.
     100241492 KB in 85477 files.
         57380 KB in 20228 indexes.
             0 KB in bad sectors.
        226627 KB in use by the system.
         65536 KB occupied by the log file.
     188708420 KB available on disk.
          4096 bytes in each allocation unit.
      72308479 total allocation units on disk.
      47177105 allocation units available on disk.
    15.
    There are no backup error logs here - only .etl files...
    C:\Windows\Logs\WindowsServerBackup\
    Wbadmin.1.etl = 9:42AM on 8/12
    Wbadmin.2.etl = 4:51AM on 8/12
    Per windows Win troubleshooting:
    http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
    http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
    --> Related to Windows backup and not VSS?
    2155348001 - 0x80780021 - Windows Backup timed-out before the shared protection point was created.
    Should we run the "FIXVSS08.BAT" script - restarts services and re-registers DLL's - does this ever help?
    Will this server need a reboot since VSS is in a state and we can't even test backups?
    Is there a tool we can use to debug VSS or troubleshoot or OS backups further?
    MSReport/Diag, VSS debugging, or another way of helping fix our OS(SystemState/C: drive) backup issues?
    Any help is greatly appreciated - thx.
    -SP
    Scot Pichelman

    Hi Scot,
    Sometimes a third party backup application will change the default VSS provider adding VSS writers which causes Windows Server Backup using an incorrect component in doing backup, that's why I suggest to delete it for a test. Anyway you can reinstall it
    after testing.
    And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
    If issue still exists, please try the steps below as well:
    1. Please check DCOM Server Process Launcher service is started.
    2. If not, try to change RPC service to run as SYSTEM account. To do this please modify the following key:
    Note: Backup the key before edit incase it cause any issue.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RpcSs\
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    Reboot to see if DCOM back to work and if Windows Server Backup starts working. If not, please provide the result if there is any new error occurs.
    If DCOM still not work, please compare the content of the following key with a working server:
    HKEY_LOCAL_MACHINE\Software\Microsoft\OLE
    Edit if there is any difference and make sure you created a backup of the key before editing. 
    If you have any feedback on our support, please send to [email protected]

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    Computer:     
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    Event Xml:
    Log Name:     
    Application
    Source:       
    ESE
    Date:         
    05/06/2014 21:51:15
    Event ID:     
    489
    Task Category: General
    Level:        
    Error
    Keywords:     
    Classic
    User:         
    N/A
    Computer:     
    Exchangeserver1
    Description:
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    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="ESE" />
    <EventID Qualifiers="0">489</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-05T20:51:15.000000000Z" />
    <EventRecordID>7392312</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Exchangeserver1</Computer>
    <Security />
    </System>
    <EventData>
    <Data>msexchangerepl</Data>
    <Data>2448</Data>
    <Data>
    </Data>
    <Data>O:\Mailbox Databases\Online Archive 1\Online Archive 1.edb</Data>
    <Data>-1032 (0xfffffbf8)</Data>
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    </Event>
    Log Name:     
    Application
    Source:       
    MSExchangeRepl
    Date:         
    05/06/2014 21:51:15
    Event ID:     
    4107
    Task Category: Service
    Level:        
    Error
    Keywords:     
    Classic
    User:         
    N/A
    Computer:     
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    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="MSExchangeRepl" />
    <EventID Qualifiers="49156">4107</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-05T20:51:15.000000000Z" />
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    Log Name:     
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    Source:       
    MSExchangeRepl
    Date:  
           05/06/2014 21:51:15
    Event ID:     
    2070
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
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    <Task>1</Task>
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    <EventRecordID>7392315</EventRecordID>
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    Application
    Source:       
    ESE
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    05/06/2014 21:51:45
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    N/A
    Computer:     
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    <Provider Name="ESE" />
    <EventID Qualifiers="0">489</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-05T20:51:45.000000000Z" />
    <EventRecordID>7392316</EventRecordID>
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    <Computer>Exchangeserver1</Computer>
    <Security />
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    <EventData>
    <Data>msexchangerepl</Data>
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    <Data>
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    Application
    Source:       
    MSExchange Search Indexer
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    05/06/2014 21:51:50
    Event ID:     
    108
    Task Category: General
    Level:        
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    Keywords:     
    Classic
    User:         
    N/A
    Computer:     
    Exchangeserver1
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="MSExchange Search Indexer" />
    <EventID Qualifiers="16388">108</EventID>
    <Level>4</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-05T20:51:50.000000000Z" />
    <EventRecordID>7392320</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Exchangeserver1</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Online Archive 1</Data>
    <Data>ee385d93-918f-470e-b57b-a87d7e23ed20</Data>
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    Log Name:     
    Application
    Source:       
    ExchangeStoreDB
    Date:         
    05/06/2014 21:52:00
    Event ID:     
    124
    Task Category: Database recovery
    Level:        
    Error
    Keywords:     
    Classic
    User:         
    N/A
    Computer:     
    Exchangeserver1
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    At '05/06/2014 21:51:15' the Exchange Information Store Database 'Online Archive 1' copy on this server encountered an error. Consult the event log on the server for other "ExchangeStoreDb"
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="ExchangeStoreDB" />
    <EventID Qualifiers="49156">124</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-05T20:52:00.000000000Z" />
    <EventRecordID>7392327</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Exchangeserver1</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Online Archive 1</Data>
    <Data>ee385d93-918f-470e-b57b-a87d7e23ed20</Data>
    <Data>Replay</Data>
    <Data>AlertOnly</Data>
    <Data>Online Archive 1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>05/06/2014 21:51:15</Data>
    </EventData>
    </Event>
    These seem to repeat until a log entry:
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    Application
    Source:       
    MSExchangeIS
    Date:         
    05/06/2014 22:14:38
    Event ID:     
    9617
    Task Category: Exchange VSS Writer
    Level:        
    Error
    Keywords:     
    Classic
    User:         
    N/A
    Computer:     
    Exchangeserver1
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    Exchange VSS Writer (instance ae29b16e-11b9-4f2d-b2eb-a544d0927d87:2) failed with error code -2147221233 when processing the backup completion event.
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    Hi,
    Based on my research, when Veeam takes the snapshot to then do a VSS backup it will cause the databases in the DAG to fail over and cause lots of alerts and we can modify the REM for the backup issue:
    http://desktopfeedbag.com/2012/02/23/fixed-exchange-2010-sp1sp2-dag-fail-over-with-veeam/
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
    sure that you completely understand the risk before retrieving any suggestions from the above link.
    Thanks,
    Angela Shi
    TechNet Community Support

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    Unquote:
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