Oracle 12c Grid dashboards shows wrong status of target database

Hello Community,
A database in the 12c Cloud control, even if the database target is up, it says it is down. Agent, listeners are also added as target on that particular host. They show correct state where as database target show as down. Database is in 12c. [12.1.0.2.0] I have referred doc.id 1535613.1. That did not help here.
Every time it is showing down with an additional message "got a minus one from read call "
Agent Core version is 12.1.0.3.0
Could you please guide me in this problem?
Kindly let me know if I am giving sufficient information for preliminary investigation or I need to provide some more details.
Regards,
J_DBA_Sourav

Hi ,
Did you try to test the connection?
Target --> MonitoringProperties --> Test
2) Looks like the below link exactly matches your scenario
EM 12c: Running Database Target Status is Down with Enterprise Manager 12c Cloud Control Console Error: GOT MINUS ONE FROM A READ CALL (Doc ID 1984376.1)
Regards
Krishnan

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Checking node reachability...
Check: Node reachability from node "sep03vvm-401"
Destination Node                      Reachable?
sep03vvm-401                          yes
sep03vvm-402                          yes
Result: Node reachability check passed from node "sep03vvm-401"
Checking user equivalence...
Check: User equivalence for user "Administrator"
Node Name                             Status
sep03vvm-402                          passed
sep03vvm-401                          passed
Result: User equivalence check passed for user "Administrator"
Checking node connectivity...
Interface information for node "sep03vvm-402"
Name   IP Address      Subnet          Gateway         Def. Gateway    HW Addre
ss        MTU
PublicLAN 153.71.45.202   153.71.45.0     On-link         153.71.45.254   00:50
:56:91:05:30 1500
PrivateLAN 10.10.10.15     10.10.10.0      On-link         153.71.45.254   00:5
0:56:91:75:1B 1500
6TO4 Adapter 2002:9947:2dca::9947:2dca 2002::
        00:00:00:00:00:00 1280
Interface information for node "sep03vvm-401"
Name   IP Address      Subnet          Gateway         Def. Gateway    HW Addre
ss        MTU
PublicLAN 153.71.45.201   153.71.45.0     On-link         153.71.45.254   00:50
:56:91:56:B6 1500
PrivateLAN 10.10.10.14     10.10.10.0      On-link         153.71.45.254   00:5
0:56:91:60:99 1500
6TO4 Adapter 2002:9947:2dc9::9947:2dc9 2002::
        00:00:00:00:00:00 1280
Check: Node connectivity of subnet "153.71.45.0"
Source                          Destination                     Connected?
sep03vvm-402[153.71.45.202]     sep03vvm-401[153.71.45.201]     yes
Result: Node connectivity passed for subnet "153.71.45.0" with node(s) sep03vvm-
402,sep03vvm-401
Check: TCP connectivity of subnet "153.71.45.0"
Source                          Destination                     Connected?
sep03vvm-402 : 153.71.45.202    sep03vvm-402 : 153.71.45.202    passed
sep03vvm-401 : 153.71.45.201    sep03vvm-402 : 153.71.45.202    passed
sep03vvm-402 : 153.71.45.202    sep03vvm-401 : 153.71.45.201    passed
sep03vvm-401 : 153.71.45.201    sep03vvm-401 : 153.71.45.201    passed
Result: TCP connectivity check passed for subnet "153.71.45.0"
Check: Node connectivity of subnet "10.10.10.0"
Source                          Destination                     Connected?
sep03vvm-402[10.10.10.15]       sep03vvm-401[10.10.10.14]       yes
Result: Node connectivity passed for subnet "10.10.10.0" with node(s) sep03vvm-4
02,sep03vvm-401
Check: TCP connectivity of subnet "10.10.10.0"
Source                          Destination                     Connected?
sep03vvm-402 : 10.10.10.15      sep03vvm-402 : 10.10.10.15      passed
sep03vvm-401 : 10.10.10.14      sep03vvm-402 : 10.10.10.15      passed
sep03vvm-402 : 10.10.10.15      sep03vvm-401 : 10.10.10.14      passed
sep03vvm-401 : 10.10.10.14      sep03vvm-401 : 10.10.10.14      passed
Result: TCP connectivity check passed for subnet "10.10.10.0"
Check: Node connectivity of subnet "2002::"
Source                          Destination                     Connected?
sep03vvm-402[2002:9947:2dca::9947:2dca] sep03vvm-401[2002:9947:2dc9::9947:2dc
9] yes
Result: Node connectivity passed for subnet "2002::" with node(s) sep03vvm-402,s
ep03vvm-401
Check: TCP connectivity of subnet "2002::"
Source                          Destination                     Connected?
sep03vvm-402 : 2002:9947:2dca::9947:2dca sep03vvm-402 : 2002:9947:2dca::9947:
2dca passed
sep03vvm-401 : 2002:9947:2dc9::9947:2dc9 sep03vvm-402 : 2002:9947:2dca::9947:
2dca passed
sep03vvm-402 : 2002:9947:2dca::9947:2dca sep03vvm-401 : 2002:9947:2dc9::9947:
2dc9 passed
sep03vvm-401 : 2002:9947:2dc9::9947:2dc9 sep03vvm-401 : 2002:9947:2dc9::9947:
2dc9 passed
Result: TCP connectivity check passed for subnet "2002::"
Interfaces found on subnet "153.71.45.0" that are likely candidates for VIP are:
sep03vvm-402 PublicLAN:153.71.45.202
sep03vvm-401 PublicLAN:153.71.45.201
Interfaces found on subnet "2002::" that are likely candidates for VIP are:
sep03vvm-402 6TO4 Adapter:2002:9947:2dca::9947:2dca
sep03vvm-401 6TO4 Adapter:2002:9947:2dc9::9947:2dc9
Interfaces found on subnet "10.10.10.0" that are likely candidates for a private
interconnect are:
sep03vvm-402 PrivateLAN:10.10.10.15
sep03vvm-401 PrivateLAN:10.10.10.14
Checking subnet mask consistency...
Subnet mask consistency check passed for subnet "153.71.45.0".
Subnet mask consistency check passed for subnet "10.10.10.0".
Subnet mask consistency check passed for subnet "2002::".
Subnet mask consistency check passed.
Result: Node connectivity check passed
Checking multicast communication...
Checking subnet "153.71.45.0" for multicast communication with multicast group "
224.0.0.251"...
Check of subnet "153.71.45.0" for multicast communication with multicast group "
224.0.0.251" passed.
Check of multicast communication passed.
Checking the status of Windows firewall
Node Name     Enabled?                  Comment
sep03vvm-402 no                        passed
sep03vvm-401 no                        passed
Result: Windows firewall verification check passed
Check: Total memory
Node Name     Available                 Required                  Status
sep03vvm-402 4.9996GB (5242420.0KB)    4GB (4194304.0KB)         passed
sep03vvm-401 4.9996GB (5242420.0KB)    4GB (4194304.0KB)         passed
Result: Total memory check passed
Check: Available memory
Node Name     Available                 Required                  Status
sep03vvm-402 3.6612GB (3839028.0KB)    50MB (51200.0KB)          passed
sep03vvm-401 3.3152GB (3476244.0KB)    50MB (51200.0KB)          passed
Result: Available memory check passed
Check: Swap space
Node Name     Available                 Required                  Status
sep03vvm-402 5.8121GB (6094388.0KB)    4.9996GB (5242420.0KB)    passed
sep03vvm-401 5.8121GB (6094388.0KB)    4.9996GB (5242420.0KB)    passed
Result: Swap space check passed
Check: Free disk space for "sep03vvm-402:C:\Windows\temp"
Path              Node Name     Mount point   Available     Required      Stat
us
C:\Windows\temp   sep03vvm-402 C             82.6484GB     1GB           pass
ed
Result: Free disk space check passed for "sep03vvm-402:C:\Windows\temp"
Check: Free disk space for "sep03vvm-401:C:\Windows\temp"
Path              Node Name     Mount point   Available     Required      Stat
us
C:\Windows\temp   sep03vvm-401 C             82.6112GB     1GB           pass
ed
Result: Free disk space check passed for "sep03vvm-401:C:\Windows\temp"
Check: System architecture
Node Name     Available                 Required                  Status
sep03vvm-402 64-bit                    64-bit                    passed
sep03vvm-401 64-bit                    64-bit                    passed
Result: System architecture check passed
Checking length of value of environment variable "PATH"
Check: Length of value of environment variable "PATH"
Node Name         Set?          Maximum Length Actual Length Comment
sep03vvm-402      yes           5119          100           passed
sep03vvm-401      yes           5119          129           passed
Result: Check for length of value of environment variable "PATH" passed.
Checking availability of ports "6200,6100" required for component "Oracle Notifi
cation Service (ONS)"
Node Name         Port Number   Protocol      Available     Status
sep03vvm-402      6200          TCP           yes           successful
sep03vvm-401      6200          TCP           yes           successful
sep03vvm-402      6100          TCP           yes           successful
sep03vvm-401      6100          TCP           yes           successful
Result: Port availability check passed for ports "6200,6100"
Starting Clock synchronization checks using Network Time Protocol(NTP)...
Checking daemon liveness...
Check: Liveness for "W32Time"
Node Name                             Running?
sep03vvm-402                          yes
sep03vvm-401                          yes
Result: Liveness check passed for "W32Time"
Check for NTP daemon or service alive passed on all nodes
Result: Clock synchronization check using Network Time Protocol(NTP) passed
Checking if current user is a domain user...
Check: If user "Administrator" is a domain user
Result: User "MDCCOMMONLDAP\Administrator" is a part of the domain "MDCCOMMONLDA
P"
Check: Time zone consistency
Result: Time zone consistency check passed
Checking for status of Automount feature
Node Name     Enabled?                  Comment
sep03vvm-402 yes                       passed
sep03vvm-401 yes                       passed
Result: Check for status of Automount feature passed
Checking consistency of current Windows user account across all nodes
PRVG-11818 : Windows user "MDCCOMMONLDAP\Administrator" is a domain user but a c
conflicting local user account was found on nodes "sep03vvm-402"
Result: Check for Windows user account "MDCCOMMONLDAP\Administrator" consistency
failed
Pre-check for cluster services setup was unsuccessful.
Checks did not pass for the following node(s):
        sep03vvm-402

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