Oracle alert not working in 11i but working on R12 on same server

Hi Friends,
I have an R12(R12.1.1) Instance and I configured Oracle Alert with the following details
Mail systems : Windows NT Mail
Mail Database/Server Name: server1
Send Mail Account/password : wf/wf
Response Mail Account/password: wf/wf
Enable Response Processing:no
Workflow mailer is working and I tested a sample Oracle Alert and it works fine.I received mail also.
I also have a 11i (11.5.10.2) instance on the same server and i configured the alert options exactly as i did for R12 and the workflow mailer is also running but the alert is throwing error:
APP-ALR-04124: Oracle Alert was unable to deliver your message
To <mail id>
Apps Version : 11.5.10.2(Default Installation,No patches applied)
Server OS : Red Hat Linux ES 4.4
Mail server : Exchange 5.5 on windows
Both the instances are on the same server.
what is the change needs to be done on 11i compared with R12(R12.1.1)which is working fine.
Please let me know.
Regards,
DB

Pl run the 11i Diagnostics Test outlined in MOS Doc 271367.1 (11i : Oracle Alert Alert Check Setup Test)
HTH
Srini

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