Oracle BI Presentation Services problem - Message without protocol negotiat

Hello,
I have installed all the BI EE components on a single RH linux machine, I'm able to start ORACLE BI presentation service and Java host services after the startup the log file (sawlog0.log) says
Oracle BI Presentation Services 10.1.3.4 (Build 080726.1900) are starting up.
Type: Information
Severity: 30
Time: Thu Feb 26 18:42:56 2009
File: project/sawserver/sawserver.cpp Line: 459
Properties: ThreadID-3086547168
Location:
saw.sawserver
Oracle BI Presentation Services have started successfully.
BUT when I hit the URL [http://]<local host name>:9710/analytics/saw.dll?Dashboard
The browser is blank and the log file throw error message as following
Type: Error
Severity: 40
Time: Thu Feb 26 18:45:12 2009
File: project/webcomm/rpcserver.cpp Line: 744
Properties: ThreadID-41417616
Location: saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Message without protocol negotiation
Type: Warning
Severity: 40
Time: Thu Feb 26 18:45:12 2009
File: project/webcomm/socketrpcserver.cpp Line: 491
Properties: ThreadID-41417616
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Bad request. Closing connection.
Please note that Java host service is up & running with following message
Feb 26, 2009 6:42:59 PM Main main
INFO: Listening for new connections
Can someone help me on what I'm missing?

Did you check the Enterprise Manager to see wheter the application was correctly deployed and is up and running?
http://ofdsys.us.oracle.com:9704/em
Go Applications -> "analytics" (already here you can check the status) -> Module "analytics" -> "Test Web Module"

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    Can anyone please help in understanding and resolution of this error as well as configuration of BI PS. Thanks.
    SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge.
    [7/24/12 13:06:15:645 GMT+05:30] 0000001f ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
    at java.net.Socket.connect(Socket.java:551)
    at java.net.Socket.connect(Socket.java:501)
    at java.net.Socket.<init>(Socket.java:409)
    at java.net.Socket.<init>(Socket.java:223)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
    at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
    at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
    at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [7/24/12 13:06:15:664 GMT+05:30] 0000001f WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
    at java.net.Socket.connect(Socket.java:551)
    at java.net.Socket.connect(Socket.java:501)
    at java.net.Socket.<init>(Socket.java:409)
    at java.net.Socket.<init>(Socket.java:223)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
    at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
    at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
    at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [7/24/12 13:07:30:666 GMT+05:30] 0000001e ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
    at java.net.Socket.connect(Socket.java:551)
    at java.net.Socket.connect(Socket.java:501)
    at java.net.Socket.<init>(Socket.java:409)
    at java.net.Socket.<init>(Socket.java:223)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
    at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
    at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
    at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [7/24/12 13:07:30:685 GMT+05:30] 0000001e WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
    at java.net.Socket.connect(Socket.java:551)
    at java.net.Socket.connect(Socket.java:501)
    at java.net.Socket.<init>(Socket.java:409)
    at java.net.Socket.<init>(Socket.java:223)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
    at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
    at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
    at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
    at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
    at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

    Hi Dhar,
    thanks for a quick reply...
    Yes even I thought it is reaching the PS, as the error log mentions error with 'SAWbridge'... but I am not sure how to debug further.
    If it helps, below is a output of checking if the PS is running on the server. But I am not sure if the PS continues runnning once the service is started.
    $ ps -ef | grep sawserver
    e614832 14221496 27984058 0 15:53:00 pts/25 0:00 grep sawserver
    e614832 15859900 23396688 0 17:00:00 - 0:07 OBI_Home/web/bin/sawserver
    e614832 23396688 1 0 17:00:00 - 0:00 /bin/sh OBI_Home/setup/sawserver.sh
    if it helps further, excerpt from sawserver.out.log -
    Type: Error
    Severity: 40
    Time: Tue Jul 24 17:00:15 2012
    File: project/webcomm/rpcserver.cpp Line: 744
    Properties: ThreadID-2828
    Location:
    saw.rpc.server
    saw.rpc.server.handleConnection
    saw.rpc.server.dispatch
    saw.threadPool
    saw.threads
    Message without protocol negotiation
    Type: Warning
    Severity: 40
    Time: Tue Jul 24 17:00:15 2012
    File: project/webcomm/socketrpcserver.cpp Line: 491
    Properties: ThreadID-2828
    Location:
    saw.rpc.server.handleConnection
    saw.rpc.server.dispatch
    saw.threadPool
    saw.threads
    Bad request. Closing connection.
    Type: Error
    Severity: 40
    Time: Tue Jul 24 17:00:44 2012
    File: project/webcomm/rpcserver.cpp Line: 744
    Properties: ThreadID-4370
    Location:
    saw.rpc.server
    saw.rpc.server.handleConnection
    saw.rpc.server.dispatch
    saw.threadPool
    saw.threads
    Message without protocol negotiation
    Type: Warning
    Severity: 40
    Time: Tue Jul 24 17:00:44 2012
    File: project/webcomm/socketrpcserver.cpp Line: 491
    Properties: ThreadID-4370
    Location:
    saw.rpc.server.handleConnection
    saw.rpc.server.dispatch
    saw.threadPool
    saw.threads
    Bad request. Closing connection.
    Could you please help further?
    Thanks,
    Shweta.
    Edited by: ShwetaC on Jul 24, 2012 6:10 AM

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