Oracle Configuration Manager Server is unavailable (500)

I have a few targets that report configuration to My Oracle Support using Oracle Configuration Manager.  Everything was fine until last week, when I noticed that the Last Collection Date wasn't changing.  When I try to manually collect, I get the following error:
E:\>ora11\product\11.2.0\dbhome_1\ccr\bin\emccr collect
Oracle Configuration Manager - Release: 10.3.8.1.1 - Production
Copyright (c) 2005, 2013, Oracle and/or its affiliates.  All rights reserved.
Unable to determine if mandatory packages available.
Error encountered in retrieving update. Oracle Configuration Manager Server is u
navailable (500).
Collection and upload failed.
E:\>
Anybody else experiencing this same problem?  If so, any ideas how to fix it?

Turns out this is expected, as Oracle is rolling out a database upgrade.  This notice is posted on MOS:
Configuration Data in Read-Only Mode
We are making improvements to the database that holds configuration data for My Oracle Support. During this upgrade, the Customer Configuration Repository (CCR) is currently in read-only mode. You can view configuration data, but will not be able to upload new configurations or change configuration-related systems attributes. The CCR will remain in read-only mode until the planned My Oracle Support outage completes this weekend.
While CCR is in read-only mode, you will see an error message:
   In the related log file during an automatic attempt to upload a new configuration or for offline Collector users who upload their configuration as a Service Request attachment.
   On pages within My Oracle Support that access the configuration data
   Primarily under the Systems tab
   Sometimes within Patch recommendations and Health Checks
When the CCR returns to update-mode after the outage, your last successful upload will remain in place as the benchmark for determining differences with the current configuration. The next collection you send will update your configuration and then becomes the configuration used for comparisons.
Please file a non-technical Service Request or contact Oracle Support if you need help or have additional questions.

Similar Messages

  • Registration Service is unavailable (500); Oracle Configuration Manager

    Getting error while installing OCM in red hat 4 linux server.
    setupCCR -R ocm.rsp
    ** Registering installation with Oracle Configuration Manager server(s) **
    Failure in registering with Oracle Configuration Manager server
    Error encountered in registering. Registration Service is unavailable (500).

    i am using proxy server , a day back it is wrking fine , but today i am seeing this error.
    How can i test opening web page from my server ?Please let me know the steps?

  • How to configure Oracle Configuration Manager in R12.0.4

    Dear
    I need to configure oracle configuration manager for my running R12.0.4 instance on single node setup.Whenever i try update my metalink credentials in oracle application manager dashboard,it says userid or password is wrong. While installation i skip the OCM screen. How can i configure it now either using Universal installer or comand line? Need all steps for setup?
    Do i need to download & install OCM client or is it already shipped with software & needs just configuration setup?
    Help me!
    Regards

    Ateeq,
    Running AutoConfig should populate profile options with the correct values. However, you can check the values after running AutoConfig to verify it.
    According to metalink document id, this Applications Server-Side Proxy Host And Domain profile needs to changed. Document id, will mention later.I forgot.Below are the notes:
    Note: 297689.1 - Unable to update MetaLink credentials from OAM
    https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=297689.1
    Note: 308369.1 - Unable to Connect to MetaLink from OAM After Updating MetaLink Credentials
    https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=308369.1

  • How do I install Oracle Configuration Manager in oracle Fusion - discoverer 11i

    Hello Gurus,
    I need some guidance to install Oracle Configuration Manager.
    I have just successfully installed Oracle Fusion - following "Fusion Middleware Installation Guide for Oracle Portal, Forms, Reports and Discoverer 11g Release 1 (11.1.1.6.0) (Part Number E10421-07)" without OCM. I have EBS 12.1.3 and rdbms 11.2.0 on the same server.
    Thanks
    Mathias

    ikaros wrote:
    I have installed OracleAS 10g. What should I download now in order to install Oracle Portal 10g?Portal (actually Portal and wireless) is one of the three installation types of a full-fledged OAS 10g in release 1 and 2.
    You need to have an infrastructure as a pre-requisite for a portal type OAS installation.
    Please see this [link and the whole guide - click Content on the top-right|http://download.oracle.com/docs/cd/B14099_19/win.1012/install.1012/install/mt.htm#sthref508] for details and then decide what have you installed that you are referring to as OAS 10g.
    thanks,
    AMN

  • Oracle Configuration Manager (OCM) and Software Configuration Manager (SCM)

    Hi
    Has anyone been able to install OCM(Oracle Configuration Manager, v 10.2.7) and
    successful upload new Software Configurations to Metalink 3?
    We have managed to download the OCM software (version 10.2.7), version 10.3.0 does not seam to be available
    although it is the default suggestion from the download manger for the
    "Oracle Configuration Manager Family" products.
    We have also been able to install the OCM software in out Windows 2003/Siebel 8.0 development
    environment. The connection to Metalink/Oracle configuration server even trough a proxy is
    looking fine. We even get confirm/success message for the upload.
    The only problem is, we don't event one day after doing the upload, see the new
    configuration in Metalink 3.
    Has anyone else been able to get this to work?
    Axel

    We got the configuration upload to work today and it did show up rather fast on Metalink 3. What we ended up having to do, was to install the software twice on the server once in the c:\sba80\gtwysrvr and once in the c:\sba80\siebsrvr directory.
    If you are behind a proxy remember to use the -p parameter when calling setupCCR.
    Axel

  • Oracle configuration manager pls help!!

    Hi
    I need to install oracle configuration manager and I am not sure where to install. My database is on a server called mledb. Do i have to install it on the server or on my local machine. Would appreciate if anyone can help..
    Thanks

    user_unlimited wrote:
    Do we need to pay license to use this OCM-CCR?If you are talking about the OCM that is part of your Support contract, then ... you license it by renewing your support contract.

  • Why Managed server stats "unavailable" in Enterprise Manager ?

    Hi All
    i have setup a weblogic domain having AdminServer and a managed server . i have also configured em with this doamin. i am facing a problem in reflecting stats of managed server in em. when i start the managed server from admin console via nodemanager ,it shows managed server has started and same is also reflected in EM, but the stats for that managed server remains "unavailable".
    in the other scenario when i start the same managed server via startMnagedserevr script, the stats get reflected without any issue.
    why the stats are not getting reflected when i start the managed server via nodemanager ?
    Thanks
    Harry
    Edited by: Harinderjit Singh on Feb 17, 2012 11:02 PM

    Can you check the Admin Server log and node manager log for any exceptions when you are starting the Managed Server through the node manager.
    Sometimes there is some communication exception between the Admin Server and the node manager due to which the em console is unable to show the status of Managed Server.
    thanks,
    Sandeep

  • Problem installing Oracle Identity Manager Server  9.1

    Hello,
    I try to install oracle identity Manager Server 9.1, but I'm having a problem.
    Oracle identity manager 9.03 is already installed with jboss-4.0.3SP1 and j2sdk1.4.2_15
    and oracle 10.2.0
    So I follow these steps to clean out the db:
    1. Drop tablespace: drop tablespace oimtbs including contents;
    2. Drop user: drop user oimuser cascade;
    and ran prepare_xl_db.bat as instructed. No errors in the log.
    I ran the DiagonasticDashboard : the db setup was fine.
    When I ran the installer "setup_server.exe", i haved this message :
    Folowing Error occured during schema creation
    Error encountered while loading database script
    E:\OIM_Install\OIM9100\installServer\Xellerate/db/oracle/xell.sql
    Please contact your DBA!
    maximum key length (1478) exceeded
    Does anybody have any idea what this error is about ?
    Thanks.

    Index IDX_LKV_LKV_ENCODED on Table LKV (Column :- LKV_ENCODED - VARCHAR2(3000)) is failing on 2k block size. Though all the Indexes are working fine with the 4k block size.
    But OIM Dev team recommends to create the 8k block size for the Index storage.
    Because the blocksize affects the number of keys within each index node, it follows that the blocksize will have an effect on the structure of the index tree. All else being equal, large blocksizes will have more keys, resulting in a flatter index than the same index created in a 2k tablespace. A large blocksize will also reduce the number of consistent gets during index access, improving performance for scattered reads access.
    HOW TO CREATE THE INDEXES IN LARGER BLOCKSIZE TABLESPACE
    In the existing database:-
    Create a tablespace with the 8k blocksize, For Example
    First,
    Set the system cache size for that particular db block size
    sql> alter system set db_8k_cache_size=100M;
    sql> CREATE TABLESPACE db_8k_tablespace DATAFILE 'C:/oracle/product/10.2.0/oradata/8k_file.dbf' SIZE 100M BLOCKSIZE 8192;
    Then
    Reorganize the Index using command:-
    sql> Alter Index <Index_Name> Rebuild tablespace <Tablespace_Name>
    Regards,
    Neeraj Goel

  • Oracle Configuration Manager - EBS R12.1.1

    Hi ,
    EBS R12.1.1, on OEL 5.4
    Is there forums for Oracle Configuration Manager?
    I am trying to configure it, but as usual the docs is very topsiturvy.
    Identifying If Oracle Configuration Manager Is Already Installed or Configured
    Oracle Configuration Manager is included with many Oracle product lines. To verify if
    it has been included, check for the presence of the ccr directory under $ORACLE_
    HOME. If the ccr directory exists, you must verify whether it has been configured.
    ■ Navigate to the ccr/bin directory and locate emCCR. If emCCR exists, OCM has
       been configured.
    ■ If emCCR is not present under the ccr/bin directory, OCM has been installed but
       not configured.
    If the ccr directory does not exist, Oracle Configuration Manager has not been
    included with your Oracle release.
    Note: For the middle-tier of Oracle E-Business Suite Release 12
    installations, check for the presence of the ccr directory under the
    $INST_TOP/ocm/10.1.2/ and $INST_TOP/ocm/10.1.3/
    directories.
    For the database tier, the ccr directory can be found
    under $ORACLE_HOME.I searched the "ccr" at the apps tier:
    [appldev1@apps1 ~]$ cd /u01/appldev1
    [appldev1@apps1 appldev1]$ ls
    DEV1
    [appldev1@apps1 appldev1]$ find . -name "ccr"
    ./DEV1/apps/tech_st/10.1.3/ccr
    ./DEV1/apps/tech_st/10.1.2/ccr
    ./DEV1/apps/apps_st/appl/fv/12.0.0/mds/ccr
    ./DEV1/apps/apps_st/comn/java/classes/oracle/apps/fv/ccrAnd I searched the "ccr" at the database tier:
    [root@apps1 ~]# cd /u02/oradev1
    [root@apps1 oradev1]# find . -name "ccr"
    ./DEV1/db/tech_st/11.1.0/ccrWhy is that there are lots of "ccr" directories in the appstier?
    And there is also existing on the dbTier.
    Where should I install the OCR? in the apps tier or db tier or both?
    Thanks a lot
    MsK

    Hi user;
    If you follow Note:Oracle Configuration Manager and E-Business Suite Release 12 Release Notes [ID 406369.1]
    As you can see in note +"Starting with Release 12, Oracle has updated the Oracle E-Business Suite Rapid Install, Rapid Clone, and AutoConfig tools to incorporate support for installing and configuring OCM."+
    Please check your Applications context file via section 1. The information will appear in your in the following variables:
    After you confirm this,please check Section 2: Configuring OCM after Installing Release 12
    Modify your Applications context file on each node to add the CSI, OracleMetaLink user name, country code, and proxy values.
    Its mean take backup of Applications context file on each node than add add upper information to your Applications context file on each node and run autconfig each node.(For adding parameter,please follow section 1. The information will appear in your in the following variables: )
    If you dont know how you can edit Applications context file please check:
    Using AutoConfig to Manage System Configurations in Oracle E-Business Suite Release 12 [ID 387859.1]
    Regard
    Helios

  • Oracle Configuration Manager - No database target

    Hi,
    i've installed the latest version of the oracle configuration manager (10.3.3.1.0) in my database home and ran the installCCRSQL.sh script successfully against the database instance.
    Unfortunately i don't see any database instance target in the metalink system section nor if i run the "emCCR disable_target" command. A "Host", "Oracle Home" and a "Oracle Configuration Manager" target are available.
    For the installation, i set the following environment variables:
    ORACLE_CONFIG_HOME=/oracle/product/11.1.0/db_1
    OLDPWD=/oracle/product/11.1.0/db_1/ccr/bin
    ORACLE_SID=MIST
    ORACLE_BASE=/oracle
    TNS_ADMIN=/oracle/admin/network
    HOME=/home/oracle
    ORACLE_HOME=/oracle/product/11.1.0/db_1
    I'm running oracle enterprise linux 5.4 and oracle database 11.1.0.7.
    Can anyone tell me why I don't have a database instance target?
    Regards,
    P. Liniger

    anyone?

  • Error in Agent Installation - oracle Configuration Manager

    Hi All,
    I m trying to install Agent using this file "Linux_Grid_Control_agent_download_10_2_0_2_0". In between the installation "i got one screen - "oracle configuration manager proxy setting" even it is optional and i have not checked it .... it is not going next. i dont want to configure it (but when i give values proxy ip and port, not accept it). When I click the next button getting the message "The connection to oracle Configuration Manager can not be established, please check your network connection and proxy settings and try again"
    Please help with this
    Thanks
    Shiju

    Hi Shiju,
    Is there any specific reason for using 10.2.0.2 agent. The latest Grid Control agent release is 10.2.0.5. I would suggest you to install the same. Also you can configure the OCM at a later point of time.
    Hope it helps
    --Lai                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

  • Is Oracle Configuration Manager Available for Hyperion Planning Servers?

    The "My Oracle Support" site (https://support.oracle.com) describes the values of installing the Oracle Configuration Manager on servers.
    Question: is this available for the Hyperion products or just Oracle databases? If available for Hyperion products, does it add value to tech support?
    Any comments would be appreciated.

    John
    This is partially correct. If you user12136418 are looking for a way to monitor health automatically and get access to web ex session technical support from one console OCM is a great tool. The fact that it is not a thick client in nature nor a windows service makes it ideal for having agents monitor network traffic SNMP and still have all hyperion health monitored without having to run a tool like SCOM. I have been waiting for this tool for a year . Now if only Hyperion would work with IE8. But we all can not have egg in our beer.
    Thank you
    Michael Worthylake
    Systems Analyst
    DJO, LLC
    1430 Decision St.
    Vista, CA 92081-8553 U.S.A.
    Direct: 760-734-5631
    Cell: 760-445-0746
    www.djortho.com
    [email protected]

  • Oracle configuration manager proxy setting

    Hello,
    I m trying to install Agent speratly using this file
    "Linux_Grid_Control_agent_download_10_2_0_2_0"
    after unzip and using runninstaller......
    but durring asking the configuration it ask for the
    "oracle configuration manager proxy setting"
    even it is opptional and i hav not checked it .... it is not going next.
    i dont want to configure it (but when i give values proxy ip and port, not accept it).
    plz solve this issue
    Thanx.

    Whats error it throw on pressing next
    please paste the install action log

  • Privacy concerns with Oracle Configuration Manager

    Hi,
    Could anyone tell me whether any Privacy concerns are there with Oracle Configuration Manager? OCM is Bane or Blessing?
    is it really safe to install(From Customer point of view) ? will it upload any data to MOS which will put the Customer in trouble with Oracle Corporation?
    please advice
    Regards,
    Sanju

    Hi hsawwan      ,
    please go through the following links..
    http://www.dba-oracle.com/t_oracle_configuration_manager_concerns.htm
    http://www.pythian.com/news/644/oracle-configuration-manager-bane-or-blessing/
    please advice
    Regards,
    Sanju

  • How to install Oracle Configuration Manager on laptop without Oracle dist?

    I'm sure this is the wrong forum to ask this in, but I can't find a better one.
    I was trying to file a support case in My Oracle Support, which I haven't done in a long time. It appears to want me to install "Oracle Configuration Manager". I just have WebLogic installed on this box. I don't even have an Oracle installation. The installation instructions for OCM seem to be very complicated, or I'm just missing the "just do this simple thing" instructions.
    I downloaded the installer, and I installed it, but when I try to submit a support case, it seems like it thinks it's not installed. It keeps on complaining that I haven't used a stored configuration, but I don't see any way to create one. I imagine that OCM is supposed to help with that, but it's not doing anything obvious.

    Thanks for the link! The "Oracle® Database Installation Guide 11g Release 1 (11.1) for Solaris Operating System" link you provided says:
    +6.3 Removing Oracle Configuration Manager+
    To uninstall Oracle Configuration Manager, follow these steps:
    If the $ORACLE_HOME directory contains a database, remove the Oracle Configuration Manager user and the associated objects from the database by running the following script:
    SQL> $ORACLE_HOME/ccr/admin/scripts/dropocm.sql
    If the database is a repository for the Oracle E-Business Suite, log in to the database as an SYSDBA user and remove the additional objects from the database by running the following script:
    +$ORACLE_HOME/ccr/admin/scripts/ebs_dropccr.sql Oracle_Applications_User+
    If the database is a repository for Oracle Grid Control, log in to the database as the SYSMAN user and remove the additional objects from the database by running the following script:
    +$ORACLE_HOME/ccr/admin/scripts/dropemrep_collect.sql+
    To stop the Scheduler and remove the service or the crontab entry, enter the following command:
    +$ORACLE_HOME/ccr/bin/deployPackages -d $ORACLE_HOME/ccr/inventory/core.jar+
    Delete the ccr directory by entering the following command:
    +$ rm -rf $ORACLE_HOME/ccr+
    Oracle Configuration Manager is successfully uninstalled.
    However, $ORACLE_HOME/ccr/admin/scripts/dropocm.sql does not exist on our system.

Maybe you are looking for