Oracle Connector for Outlook will not end when I exit outlook???

Hi - can you help me, my OCFO keeps on running even when I am not in Outlook, I often want to stop this process because (as I found out today) it keeps popping up reminders for actions due even when I am in the middle of a Power Point show for a customer!!! Right clicking, left clicking or double clicking on the icon does nothing. Thanks Rich...

1. Yes, OCFO is only for comunication with Oracle Calendar
2. Yes, you can see any mail stored on the Oracle IMAP server without OCFO. Just subscribe to IMAP folders you want ...

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Sounds like a major hardware problem.
If no change after restoring your iPhone as a new iPhone or not from your iPhone's backup, there is a hardware problem.

I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
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OPatch will not apply the patch, exiting...

Hi,
i have 2 Ebs R12 12.0.5 environment.
i just apllied a patch #6116405 on one system and it was fine. the second system (second ebs R12)
seems like it was skipping 2 main components...and i do not know why.
Would someone please give me an advise.
Thanks in advance
here is the command
$opatch apply
SKIPPING_COMPONENT=oracle.developer.reports.core,10.1.2.2.1
SKIPPING_COMPONENT=oracle.developer.reports.core,10.1.2.2.0
here is a logfile
Invoking fuser to check for active processes.
None of the patch actions is applicable to the Oracle Home.
OPatch will not apply the patch, exiting...
OPatch succeeded.
Creating log file "/u01/EBTRN/apps/tech_st/10.1.2/.patch_storage/6863699/Apply_6863699_10-03-2008_15-53-46.log"
Starting OPatch Apply session at 10-03-2008_15-53-46.
Command arguments are: apply
OPatch version is: 1.0.0.0.55
The contents of the file: /etc/oraInst.loc
inventory_loc=/u01/EBTRN/oraInventory
Performing RAC pre-req. check...
Accessing inventory ... (retry 10 times, delay 30 seconds each time)
System Command: /u01/EBTRN/apps/tech_st/10.1.2/jre/1.4.2/bin/java -Doracle.installer.invPtrLoc=/etc/oraInst.loc -Dopatch.retry=10 -Dopatch.delay=30 -classpath "/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/OraInstaller.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/srvm.jar:/u01/EBTRN/apps/tech_st/10.1.2/OPatch/jlib/opatch.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/xmlparserv2.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/share.jar:/u01/EBTRN/apps/tech_st/10.1.2/jlib/srvm.jar" opatch/O2O "/u01/EBTRN/apps/tech_st/10.1.2" "/u01/EBTRN/apps/tech_st/10.1.2/oui" opatch.pl 1.0.0.0.55
Result:
output to OPatch:
NODE_LIST=NULL
NODE_COUNT=0
LOCAL_NODE=NULL
IS_CFS=0
RAC_CODE=0
HOME_INDEX=2
This is not a RAC system
Backing up the rollback script as "/u01/EBTRN/apps/tech_st/10.1.2/.patch_storage/6863699/rollback_6863699.sh_10-03-2008_15-53-47"
Interim Patch ID: 6863699
Checking the patch inventory.
Component Name: oracle.developer.reports.core
Component Version: 10.1.2.2.1
Component Name: oracle.developer.reports.core
Component Version: 10.1.2.2.0
Bugs fixed by this patch 6863699:
6116405 : AS11 CLASSIC - REPORTS MATS RUN HANGS
Reading patch XML files and doing sanity checks.
Read the command to action file map.
Performing initial safety check.
Invoking fuser to check for active processes.
Checking active processes:
Accessing inventory ... (retry 10 times, delay 30 seconds each time)
System Command: /u01/EBTRN/apps/tech_st/10.1.2/jre/1.4.2/bin/java -Doracle.installer.invPtrLoc=/etc/oraInst.loc -Dopatch.retry=10 -Dopatch.delay=30 -classpath "/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/OraInstaller.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/srvm.jar:/u01/EBTRN/apps/tech_st/10.1.2/OPatch/jlib/opatch.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/xmlparserv2.jar:/u01/EBTRN/apps/tech_st/10.1.2/oui/jlib/share.jar" opatch/CheckConflict "/u01/EBTRN/apps/tech_st/10.1.2/oui" "/u01/EBTRN/apps/tech_st/10.1.2" opatch.pl 1.0.0.0.55 6863699 "6116405 " /u01/EBTRN/apps/tech_st/10.1.2/OPatch/6863699/etc/config/actions
Result :
SKIPPING_COMPONENT=oracle.developer.reports.core,10.1.2.2.1
SKIPPING_COMPONENT=oracle.developer.reports.core,10.1.2.2.0
None of the patch actions is applicable to the Oracle Home.
OPatch will not apply the patch, exiting...
OPatch succeeded.

There was a bug. even in readme file was asking for Opatch 1.0.0.0.52 and mine was 1.0.0.0.0.55
tech support had told me that i need to upgrade it at least 1.0.0.0.0.57 ans up.I had a suspect in opatch version from the beginning, but did not expect the version to be incorrect in the patch README file -- which I should NOT do next time :)
no wonder my other instance with version 1.0.0.0.0.57 works fine with this patch.
Thanks everyone.Thanks for sharing the solution.

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

You're very welcome!
I meant holding the "option" (or "alt") key on your keyboard as you click the Outlook icon on the Dock, and continuing to hold it until you see the Microsoft Database Utility come up. Alternatively, you can open the utility by navigating to Applications/Microsoft Office 2011/Office and then double-clicking the Microsoft Database Utility app.
When you rebuild your database using that program, a backup copy of your original database (containing your account info, contacts, mail, calendars, etc) will be created. As a security precaution, you should also ensure you have a backup of your database (which you can find by going to Documents/Microsoft User Data/Office 2011 Identities/ and copying the contents of that folder onto an external drive).

HT3964 When typing into forms, such as filling out a contact sheet on a website, my first few letters will not appear when i start typing. For example, if I wanted to type "explanation", i might end up with "laxation". This happens in all browsers.

When typing into forms, such as filling out a contact sheet on a website, my first few letters will not appear when i start typing. For example, if I wanted to type "explanation", i might end up with "laxation". This happens in all browsers.
If i backspace everything and start typing again in the same area, it will work properly the second time.
I am using a ~7 month old macbook air with mavericks.
Any tips to get rid of this issue would be greatly appreciated.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(awk '/^D/{print $2; exit}' "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%_$d*} ${f##*.} "$e"; done | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|Throt|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Oracle Connector for Outlook and Sent Mail

I'm very desperate for help with my problem. I have a customer that uses Outlook 2003 with the Oracle Connector for Outlook. When I set up the Connector, I only had it handle her Calendar. By that I mean that the only thing I wanted the Connector to do was pull her Oracle Calendar information and put it into Outlook's calendar. I used the default setting of the Connector of IMAP, but deselected the incoming and outgoing mail servers.
The user kept having problems with Outlook going Offline so I decided to remove the Connector. I did not realize until after removing the Connector account from Outlook that her sent mail was being saved in Oracle. This is very problematic for me because I have no idea what to do. Is there a way to retrieve the sent mail? I don't even understand why the sent mail was being saved within the Oracle folder. Once I deleted the Connector account in Outlook I was then told that I had to choose another folder for new mail to go to so I chose Personal Folders.
If I go to \Documents and Settings\User's Name\Local Settings\Application Data\Microsoft\Outlook, I find the folder for the Connector. There is one in particular that has a .dll file that is about 56MB in size. However, I have no idea if that's the sent mail and, if so, how do I retrieve it.
I'd GREATLY appreciate any help that can be given on this. I simply would like to know if there is a way to retrieve that mail.
The user is using an IMAP account. This is NOT an Exchange account.

1. Yes, OCFO is only for comunication with Oracle Calendar
2. Yes, you can see any mail stored on the Oracle IMAP server without OCFO. Just subscribe to IMAP folders you want ...

Upgraded Office for Mac 2011 to 14.1.4 and now Outlook will not sync with iCal and Contacts

I have upgraded my iMac to Microsolf Office 2011 version 14.1.4 and now Outlook will not sync the calender contents and contacts to iCal and Address Book. Prior to the installation of 14.1.4 all worked well. Discovered the problem when I sync'ed my iPad and the addresses and calendar went missing. New entries to the calendar will sync. Help.

Office is not an Apple product. You are much more likely to find a resultion in the MS forums:
Office for Mac forums

Oracle Connector for Outlook Office 2003

Does the Oracle Connector for Outlook work properly with Outlook 2003 (Office 2003)? I cant find any information and when I tested it I got empty Mails every time. (Outlook Oracle Connector 3.4)
Is there a newer one which supports Outlook 2003(Outlook Oracle Connector 3.4)?

Bonjour Mr. Stocker,
Only the version 9.0.4.1.11 and up do offer support for Outlook 2003.
This version is available from the download section of OTN (http://otn.oracle.com) under Oracle Collaboration Suite Release 2 (9.0.4.1.x) Clients
Trusting this is to your complete satisfaction,
Manon Delisle

HT200100 I ran this update and now 2011 outlook for Mac will not load, it indicates its not compatible with this operating system, can anyone shed some light on this?

I ran the update for 10.7.4 and now my 2011 outlook will not load, I've reloaded the application and it still won't load, any help is so appreciated!

Run all available Office 2011 software updates using Microsoft Auto Update program.

Look for a progarm that will let me have 2 moniters but one will lock on and will not change when using spaces

look for a progarm that will let me have 2 moniters but one will lock on and will not change when using spaces

ok so i have one moniter to the right of me and i want to keep my google chrome on that one but still be abel to use space on the many monter. cuz when you go to spaces it movies both moniter i hope that help and i hope that you can help me.

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server.

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server. I have to click the link several time before it will load and sometimes when they do load it does not show the page right. It is like the HTML is messed up or something. I have tried everything I can think of. I started in safe mode, still did it., I removed add-ons, still did it., I reset Firefox and still did it., I completely uninstalled Firefox and re-installed Firefox and it still does it. I have tried Malware Bytes Anti-Malware scans and Avast boot-time scans and found no malware or viruses. I have found that those websites open the first time with no problems on my IE9 and they used to do so in Firefox 26.0. I'm at my wit's end. The website links are in my bookmarks and are used all the time so they are trusted and my avast is set to allow them. They range from news websites to gun websites and everything I have read says that Mozilla does not filter those unless something has changed recently.

Try this as a first step; 
Clear the Cache '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"''''' 
and 
Remove Cookies '''''Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"''''' 
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
While you are in safe mode;
'''''Firefox Options > Advanced > General'''''. Look for and turn off '''Use Hardware Acceleration'''.

My brand new PB will not charge when in standby or when on

I played with a number of PB's so far and finally have my own but... My brand new PB will not charge when in standby or when on; as soon as I plug the charger into the USB port it detects it and brings the screen up (if in standby) showing the lighting bolt on the battery but it does not charge; the lighting bolt stays but the % charge does not change (or hopefully increase) at all; it will actually decrease (??); the only way I can charge it is when I attach the charger and the PB is powered off… the PB brings the red (or green can't remember) LED on and starts to flash it on off and charges; tried the hard reset with no change; I am running the latest OS release 1.0.8.6067. Has anyone seen this? Is it h/w or f/w? Any Fix?

Here's a final update on this... the units goes back to its maker or the store sometimes tomorrow... Why? First I tried to understand if this was s/w or h/w related or maybe both before calling support which in the end I did; so I did try a different charger, hard resetting the unit, discharging and recharging etc; nothing helped or fixed the charging in standby; the unit continued to charge only after being turned off and then plugged into the charger. Here's what I learned:
1. Going through the initial setup and OS update it is quite possible for the unit to NOT load the OS image correctly i.e. it appears that it loaded the OS and displays the OS version as if it loaded properly when in fact it did not and the image loaded is corrupt. I found this out during a live session with support when they were looking at my PC screen while the PB was connected to the PC only to point out that the Desktop Manager was showing a s/w update being available (1.0.8 bundle 6067) while the unit was reporting 1.0.0 bundle 0. Strange, I thought I already had 1.0.8.6067... after accepting the update, which takes a bit to load, I started more testing, charging, discharging, hard reset (i.e. Volume Up + Power) etc with no positive results to report. This also proved that the USB port is working, both data (PC to PB communication alright) and power (PB displays the plug over the battery bar when the power contact work)
2. The charger I have works and it is the correct one: P/N PSM09A-050RIM; make sure it is not one of the incorrectly rated chargers some received.
3. In order to reduce the amount of current the unit consumes when on, you have to run the Video Chat app at least once and acknowledge the (c) page; otherwise this remains as a background app that take more CPU cycles on the battery. After doing this I did notice a slight improvement in the sense that PB did charge some instead of discharging. The problem is that it only charged to about 60% and did not move higher no matter how long I waited (yes I did reset just to make sure it is not the s/w acting up and deciding to not update the power bar)
4. The way the RIM RMA works is like this: they start the process for you to return the unit back for repair which I understand may take 10 days; you may get a unit to use for this time if so desired, it will be charged to your CC; your unit may get repaired if possible; if not possible to repair, your new unit will be replaced with a refurbished unit; once you get some unit back you need to send the “10 day replacement unit” to RIM to get your CC charge cleared. I find that this program is good for when you can not return the unit to the place you purchased it from. Otherwise it is not good as I do not like getting a refurb for something I consider brand new (not to mention that you may get a unit with a few bright or dark pixels)
5. Throughout this process I looked at three (3) Playbooks: 2 had bright pixels and were returned immediately; this last one does not charge correctly. No win for me!
6. The battery lasts approx 4 hours with the unit playing a video clip in a loop and WiFi on with a WEB pulled stop watch running as well (had to allow multi tasking in setup/general).
Finally, my theory about this problem is that it is h/w related and that it is caused by the noise the board or the display is making when the unit is either on or in standby; a component not soldered properly (cold joint) or out of spec may be the culprit; for example a resistor in resistor divider monitoring the battery voltage or a decoupling capacitor missing or not soldered...

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It does this on all machines that I have tried.
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