Oracle EPM 11.1.2.3: Only R&A Administrator Can Open IR Documents

Question

Windows 2008 R2, SQL Server 2008 R2
I am trying to use a test user to test for problems in a new maintenance release from 11.1.2.1 to 11.1.2.3. My test user was not provisioned individually, just using WORLD for roles. WORLD is in these roles:
Analyst
Dynamic Viewer
Explorer
IR HTML Viewer
IR WebClient Viewer
Interactive Reporting Viewer
The test user was unable to open IR documents, so I began modifying the user's provisioning. If I put the user in the Reporting and Analysis Administrator role, I can open IR documents. If I remove the Reporting and Analysis Administrator role and add the Content Manager and Schedule Manager roles to the user's provisioning, I can't open IR documents.
I remember the 11.1.2.1 documentation had a one-liner (in the thousands of pages of docs) about how security changes had been made that prevented users from opening IR documents (and how to fix it). I haven't yet found the documentation about this for 11.1.2.3. If you know how to make this work properly, please share.

Answer 1

Apparently 11.1.2.3 has the same problem 11.1.2.1 had.  Support said (and it worked):
1. Stop EPM services.
2. Backup the table V8_CSS_ROLE
3. Execute the following SQL queries against Reporting & Analysis relational database:
update V8_CSS_ROLE set ROLE_ID='0000011ed1cf2e7a-0000-4dc0-0a8f1415' where CSS_IDENTITY='native://DN=cn=HAVA:0000011ed1cf2e7a-0000-4dc0-0a8f1415,ou=HAVA,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE';
update V8_CSS_ROLE set ROLE_ID='0000011ed1cd5c8f-0000-4dc0-0a8f1415' where CSS_IDENTITY='native://DN=cn=HAVA:0000011ed1cd5c8f-0000-4dc0-0a8f1415,ou=HAVA, ou=Roles,dc=css,dc=hyperion,dc=com?ROLE';
4. Start EPM services.