Oracle field service process flow

i was recently thrown this question could someone asnwer this please
1. what is created at the end of the field service process i mean any report or order ?
thanks
rahul

Main Process of Field Service is the Service Request, which results into creation of tasks for the field engineer. Once the Tasks are complete, the field engineer completes the debrief process where he enters the details of the Material, Labor and expenses items. Once debrief is closed, a charge statement is created, which results into creation of Order (of type Bill only, no Ship). This invoice goes to AR from OM and thus customer is invoiced.
So basically you can say the end result of the Field service process is creation of an order.

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