Oracle Gird Control 11g (11.1.0.1.0) having "No Data Found" in SOA SCA

Question

Dear All,
Having strange problems while using Weblogic Middleware Targets in Grid Control. After successful registration of new WebLogic Domain, I can not control/administer managed servers, SOA composites, WLS domain application deployments as after right click I get context menu in Firefox (FF 3.6.x, FF 4) darked and disabled. The context menu is rendered, but user can not choose item. Only works properly in Google Chrome.
Next problem that using Weblogic Middleware Targets in Grid Control any metrics as throughout graph, error instances, services & references, component metrics, response and load graphs, CPU, memory ... all data are unavailable or no data fetch, or no data found.
What we can see is only item status if it is running or not.
When I login directly to WLS console, or EM the statistics and graphs are present. No logs, no error reported by GC 11g.
BRs,
IBU

Answer 1

Hi all,
does anyone know whether there is any system component pre-requisite, apart from installing xdk, in order for acl to work?
I have this question because after trying different methods we finally made utl_smtp worked on a testing server two days ago (without exactly know what made it work). Then, we tried to redo the whole process (i.e. create brand new database, import data, create acl, run the email function). Out of luck, we fell back to ORA-24247: network access denied by access control list (ACL) problem again. we compared the two databases but found no clue why one working another failed.
By checking the result of the two databases for the following
select host, lower_port, upper_port, acl
from dba_network_acls;
select principal, privilege, is_grant, acl
from dba_network_acl_privileges;
acl on both are the same
Is there any thing we missed out? any hidden pre-requisite?
This is urgent. Could somebody help? please
Some more update:
the database (say X) where acl works has "SYSTEM" as one of the owners of 'UTL_TCP','UTL_SMTP','UTL_MAIL','UTL_HTTP','UTL_INADDR' but in database (say Y) where acl doesn't work "SYSTEM" is not part of owner of 'UTL_TCP','UTL_SMTP','UTL_MAIL','UTL_HTTP','UTL_INADDR'
in X, acl is granted to a role, email invoker with such role can send email successfully;
in Y, both acl on user and acl on role do not work at all.
Edited by: bsmt on May 5, 2010 7:46 PM