Oracle iLearning - playing content is very slow
Hello,
We have problem with iLearning speed. When the content is played in the application server, it shows the content really quickly, but when it is played on the local PC, the speed decreases dramatically. We have checked the servers, the network, everything is fine. What we found, that the speed of viewing learning content on local PC is fast (same as it viewed on server) when no Java is installed (of course in this case we always get errors, and it is impossible to view tests). It looks like, problem can be with Java. Maybe it can be Java configuration problem on server side?
Thank you.
Vaida
Hello Scott,
"When the content is played in the application server, it shows the content really quickly" - yes, I mean when the learner enters the Oracle iLearning site in the application server (locally where the application server is installed) and launches the course (it is played in the Oracle iLearning course player).
"but when it is played on the local PC, the speed decreases dramatically" - I mean that the learner enters the Oracle iLearning site outside the application server (on his own computer) and launches the same course with Oracle iLearning player.
Regards,
Vaida
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Thanks a lot for your help. The gateway version must be 11.2.0.3 since the Oracle database has patchset 11.2.0.3 applied.
This is the ini file once I changed the trace level:
HS_FDS_CONNECT_INFO = pg
HS_FDS_TRACE_LEVEL = 255
I tried this query:
select *
from dps_user
where id = 'W106606';
Where dps_user is a view on the Oracle database which translates to this:
CREATE OR REPLACE FORCE VIEW dps_user (ID,
login,
first_name,
last_name,
lastactivity_date,
registration_date,
email,
email_status,
receive_email
AS
SELECT "id", "login", "first_name", "last_name", "lastactivity_date",
"registration_date", "email", "email_status", "receive_email"
FROM "dynamo_web"."dps_user"@pg.es.lladro.com;
The generated trace file is:
Oracle Corporation --- JUEVES MAY 09 2013 18:13:35.968
Heterogeneous Agent Release
11.2.0.3.0
Oracle Corporation --- JUEVES MAY 09 2013 18:13:35.968
Version 11.2.0.3.0
Entered hgogprd
HOSGIP for "HS_FDS_TRACE_LEVEL" returned "255"
Entered hgosdip
setting HS_OPEN_CURSORS to default of 50
setting HS_FDS_RECOVERY_ACCOUNT to default of "RECOVER"
setting HS_FDS_RECOVERY_PWD to default value
setting HS_FDS_TRANSACTION_LOG to default of HS_TRANSACTION_LOG
setting HS_IDLE_TIMEOUT to default of 0
setting HS_FDS_TRANSACTION_ISOLATION to default of "READ_COMMITTED"
setting HS_NLS_NCHAR to default of "UCS2"
setting HS_FDS_TIMESTAMP_MAPPING to default of "DATE"
setting HS_FDS_DATE_MAPPING to default of "DATE"
setting HS_RPC_FETCH_REBLOCKING to default of "ON"
setting HS_FDS_FETCH_ROWS to default of "100"
setting HS_FDS_RESULTSET_SUPPORT to default of "FALSE"
setting HS_FDS_RSET_RETURN_ROWCOUNT to default of "FALSE"
setting HS_FDS_PROC_IS_FUNC to default of "FALSE"
setting HS_FDS_MAP_NCHAR to default of "TRUE"
setting HS_NLS_DATE_FORMAT to default of "YYYY-MM-DD HH24:MI:SS"
setting HS_FDS_REPORT_REAL_AS_DOUBLE to default of "FALSE"
setting HS_LONG_PIECE_TRANSFER_SIZE to default of "65536"
setting HS_SQL_HANDLE_STMT_REUSE to default of "FALSE"
setting HS_FDS_QUERY_DRIVER to default of "TRUE"
setting HS_FDS_SUPPORT_STATISTICS to default of "FALSE"
setting HS_FDS_QUOTE_IDENTIFIER to default of "TRUE"
setting HS_KEEP_REMOTE_COLUMN_SIZE to default of "OFF"
setting HS_FDS_GRAPHIC_TO_MBCS to default of "FALSE"
setting HS_FDS_MBCS_TO_GRAPHIC to default of "FALSE"
Default value of 32 assumed for HS_FDS_SQLLEN_INTERPRETATION
setting HS_CALL_NAME_ISP to "gtw$:SQLTables;gtw$:SQLColumns;gtw$:SQLPrimaryKeys;gtw$:SQLForeignKeys;gtw$:SQLProcedures;gtw$:SQLStatistics;gtw$:SQLGetInfo"
setting HS_FDS_DELAYED_OPEN to default of "TRUE"
setting HS_FDS_WORKAROUNDS to default of "0"
Exiting hgosdip, rc=0
ORACLE_SID is "PG"
Product-Info:
Port Rls/Upd:3/0 PrdStat:0
Agent:Oracle Database Gateway for ODBC
Facility:hsa
Class:ODBC, ClassVsn:11.2.0.3.0_0011, Instance:PG
Exiting hgogprd, rc=0
hostmstr: 2051219456: HOA After hoagprd
hostmstr: 2051219456: HOA Before hoainit
Entered hgoinit
HOCXU_COMP_CSET=1
HOCXU_DRV_CSET=178
HOCXU_DRV_NCHAR=1000
HOCXU_DB_CSET=873
HS_LANGUAGE not specified
rc=1000 attempting to get LANG environment variable.
HOCXU_SEM_VER=112000
Entered hgolofn at 2013/05/09-18:13:36
Exiting hgolofn, rc=0 at 2013/05/09-18:13:36
HOSGIP for "HS_OPEN_CURSORS" returned "50"
HOSGIP for "HS_FDS_FETCH_ROWS" returned "100"
HOSGIP for "HS_LONG_PIECE_TRANSFER_SIZE" returned "65536"
HOSGIP for "HS_NLS_NUMERIC_CHARACTER" returned ".,"
HOSGIP for "HS_KEEP_REMOTE_COLUMN_SIZE" returned "OFF"
HOSGIP for "HS_FDS_DELAYED_OPEN" returned "TRUE"
HOSGIP for "HS_FDS_WORKAROUNDS" returned "0"
HOSGIP for "HS_FDS_MBCS_TO_GRAPHIC" returned "FALSE"
HOSGIP for "HS_FDS_GRAPHIC_TO_MBCS" returned "FALSE"
Invalid value of 32 given for HS_FDS_SQLLEN_INTERPRETATION
treat_SQLLEN_as_compiled = 1
Exiting hgoinit, rc=0 at 2013/05/09-18:13:36
hostmstr: 2051219456: HOA After hoainit
hostmstr: 2051219456: HOA Before hoalgon
Entered hgolgon at 2013/05/09-18:13:36
reco:0, name:dynamoselect, tflag:0
Entered hgosuec at 2013/05/09-18:13:36
Exiting hgosuec, rc=0 at 2013/05/09-18:13:36
HOSGIP for "HS_FDS_RECOVERY_ACCOUNT" returned "RECOVER"
HOSGIP for "HS_FDS_TRANSACTION_LOG" returned "HS_TRANSACTION_LOG"
HOSGIP for "HS_FDS_TIMESTAMP_MAPPING" returned "DATE"
HOSGIP for "HS_FDS_DATE_MAPPING" returned "DATE"
HOSGIP for "HS_FDS_MAP_NCHAR" returned "TRUE"
HOSGIP for "HS_FDS_RESULTSET_SUPPORT" returned "FALSE"
HOSGIP for "HS_FDS_RSET_RETURN_ROWCOUNT" returned "FALSE"
HOSGIP for "HS_FDS_PROC_IS_FUNC" returned "FALSE"
HOSGIP for "HS_FDS_REPORT_REAL_AS_DOUBLE" returned "FALSE"
using dynamoselect as default value for "HS_FDS_DEFAULT_OWNER"
HOSGIP for "HS_SQL_HANDLE_STMT_REUSE" returned "FALSE"
Entered hgocont at 2013/05/09-18:13:36
HS_FDS_CONNECT_INFO = "pg"
RC=-1 from HOSGIP for "HS_FDS_CONNECT_STRING"
Entered hgogenconstr at 2013/05/09-18:13:36
dsn:pg, name:dynamoselect
optn:
Entered hgocip at 2013/05/09-18:13:36
dsn:pg
Exiting hgocip, rc=0 at 2013/05/09-18:13:36
##>Connect Parameters (len=40)<##
## DSN=pg;
#! UID=dynamoselect;
#! PWD=*
Exiting hgogenconstr, rc=0 at 2013/05/09-18:13:36
Entered hgolosf at 2013/05/09-18:13:36
ODBC Function-Available-Array 0xFFFE 0x01FF 0xFF00 0xFA7F 0x03DF 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0xFE00 0x3B5C
Exiting hgolosf, rc=0 at 2013/05/09-18:13:36
DriverName:PSQLODBC35W.DLL, DriverVer:09.01.0100
DBMS Name:PostgreSQL, DBMS Version:9.1.7
Exiting hgocont, rc=0 at 2013/05/09-18:13:36
SQLGetInfo returns Y for SQL_CATALOG_NAME
SQLGetInfo returns 0 for SQL_MAX_CATALOG_NAME_LEN
Exiting hgolgon, rc=0 at 2013/05/09-18:13:36
hostmstr: 2049228800: HOA After hoalgon
RPC Calling nscontrol(0), rc=0
hostmstr: 2049228800: RPC Before Upload Caps
hostmstr: 2049228800: HOA Before hoaulcp
Entered hgoulcp at 2013/05/09-18:13:36
Entered hgowlst at 2013/05/09-18:13:36
Exiting hgowlst, rc=0 at 2013/05/09-18:13:36
SQLGetInfo returns 0x1d for SQL_OWNER_USAGE
TXN Capable:2, Isolation Option:0xa
SQLGetInfo returns 64 for SQL_MAX_SCHEMA_NAME_LEN
SQLGetInfo returns 64 for SQL_MAX_TABLE_NAME_LEN
SQLGetInfo returns 0 for SQL_MAX_PROCEDURE_NAME_LEN
HOSGIP returned value of "TRUE" for HS_FDS_QUOTE_IDENTIFIER
SQLGetInfo returns " (0x22) for SQL_IDENTIFIER_QUOTE_CHAR
2 instance capabilities will be uploaded
capno:1989, context:0x00000000, add-info: 0
capno:1992, context:0x0001ffff, add-info: 0
Exiting hgoulcp, rc=0 at 2013/05/09-18:13:36
hostmstr: 2049228800: HOA After hoaulcp
hostmstr: 2049228800: RPC After Upload Caps
hostmstr: 2049228800: RPC Before Upload DDTR
hostmstr: 2049228800: HOA Before hoauldt
Entered hgouldt at 2013/05/09-18:13:36
NO instance DD translations were uploaded
Exiting hgouldt, rc=0 at 2013/05/09-18:13:36
hostmstr: 2049228800: HOA After hoauldt
hostmstr: 2049228800: RPC After Upload DDTR
hostmstr: 2049228800: RPC Before Begin Trans
hostmstr: 2049228800: HOA Before hoabegn
Entered hgobegn at 2013/05/09-18:13:36
tflag:0 , initial:1
hoi:0x12f090, ttid (len 39) is ...
00: 44455341 322E4553 2E4C4C41 44524F2E [DESA2.ES.LLADRO.]
10: 434F4D2E 65336530 30323865 2E31312E [COM.e3e0028e.11.]
20: 332E3133 303836 [3.13086]
tbid (len 36) is ...
00: 44455341 322E4553 2E4C4C41 44524F2E [DESA2.ES.LLADRO.]
10: 434F4D5B 31312E33 2E313330 38365D5B [COM[11.3.13086][]
20: 312E345D [1.4]]
Exiting hgobegn, rc=0 at 2013/05/09-18:13:36
hostmstr: 2049228800: HOA After hoabegn
hostmstr: 2049228800: RPC After Begin Trans
hostmstr: 2049228800: RPC Before Describe Table
hostmstr: 2049228800: HOA Before hoadtab
Entered hgodtab at 2013/05/09-18:13:36
count:1
table: dynamo_web.dps_user
Allocate hoada[0] @ 033A88D4
Entered hgopcda at 2013/05/09-18:13:36
Column:1(id): dtype:-9 (WVARCHAR), prc/scl:40/0, nullbl:0, octet:80, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:2(login): dtype:-9 (WVARCHAR), prc/scl:100/0, nullbl:0, octet:200, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:3(auto_login): dtype:12 (VARCHAR), prc/scl:5/0, nullbl:1, octet:-1, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:4(password): dtype:-9 (WVARCHAR), prc/scl:35/0, nullbl:1, octet:70, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:5(member): dtype:12 (VARCHAR), prc/scl:5/0, nullbl:1, octet:-1, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:6(first_name): dtype:-9 (WVARCHAR), prc/scl:60/0, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:7(middle_name): dtype:-9 (WVARCHAR), prc/scl:40/0, nullbl:1, octet:80, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:8(last_name): dtype:-9 (WVARCHAR), prc/scl:60/0, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:9(user_type): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:10(locale): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:11(lastactivity_date): dtype:93 (TIMESTAMP), prc/scl:26/6, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:12(registration_date): dtype:93 (TIMESTAMP), prc/scl:26/6, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:13(email): dtype:-9 (WVARCHAR), prc/scl:100/6, nullbl:1, octet:200, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:14(email_status): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:15(receive_email): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:16(gender): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:17(date_of_birth): dtype:93 (TIMESTAMP), prc/scl:26/6, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
Entered hgopcda at 2013/05/09-18:13:36
Column:18(securitystatus): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:-1, sign:1, radix:10
Exiting hgopcda, rc=0 at 2013/05/09-18:13:36
The hoada for table dynamo_web.dps_user follows...
hgodtab, line 1092: Printing hoada @ 033A88D4
MAX:18, ACTUAL:18, BRC:1, WHT=6 (TABLE_DESCRIBE)
hoadaMOD bit-values found (0x40:TREAT_AS_NCHAR,0x400:UNICODE_COLUMN,0x20:NEGATIVE_HOADADTY,0x200:TREAT_AS_CHAR)
DTY NULL-OK LEN MAXBUFLEN PR/SC CST IND MOD NAME
12 VARCHAR N 80 80 128/ 40 1000 0 440 id
12 VARCHAR N 200 200 128/100 1000 0 440 login
-1 LONGVARCHAR Y 0 0 0/ 0 0 0 220 auto_login
12 VARCHAR Y 70 70 128/ 35 1000 0 440 password
-1 LONGVARCHAR Y 0 0 0/ 0 0 0 220 member
12 VARCHAR Y 120 120 128/ 60 1000 0 440 first_name
12 VARCHAR Y 80 80 128/ 40 1000 0 440 middle_name
12 VARCHAR Y 120 120 128/ 60 1000 0 440 last_name
-5 BIGINT Y 8 8 0/ 0 0 0 20 user_type
-5 BIGINT Y 8 8 0/ 0 0 0 20 locale
91 DATE Y 16 16 0/ 0 0 0 0 lastactivity_date
91 DATE Y 16 16 0/ 0 0 0 0 registration_date
12 VARCHAR Y 200 200 128/100 1000 0 440 email
-5 BIGINT Y 8 8 0/ 0 0 0 20 email_status
-5 BIGINT Y 8 8 0/ 0 0 0 20 receive_email
-5 BIGINT Y 8 8 0/ 0 0 0 20 gender
91 DATE Y 16 16 0/ 0 0 0 0 date_of_birth
-5 BIGINT Y 8 8 0/ 0 0 0 20 securitystatus
Exiting hgodtab, rc=0 at 2013/05/09-18:13:36
hostmstr: 2048180224: HOA After hoadtab
hostmstr: 2048180224: HOA Before hoadafr
Entered hgodafr, cursor id 0 at 2013/05/09-18:13:36
Free hoada @ 033A88D4
Exiting hgodafr, rc=0 at 2013/05/09-18:13:36
hostmstr: 2048180224: HOA After hoadafr
hostmstr: 2048180224: RPC After Describe Table
hostmstr: 2048180224: RPC Before SQL Bundling
hostmstr: 2048180224: HOA Before hoxpars
Entered hgopars, cursor id 1 at 2013/05/09-18:13:36
type:0
SQL text from hgopars, id=1, len=152 ...
00: 53454C45 43542022 6964222C 226C6F67 [SELECT "id","log]
10: 696E222C 22666972 73745F6E 616D6522 [in","first_name"]
20: 2C226C61 73745F6E 616D6522 2C226C61 [,"last_name","la]
30: 73746163 74697669 74795F64 61746522 [stactivity_date"]
40: 2C227265 67697374 72617469 6F6E5F64 [,"registration_d]
50: 61746522 2C22656D 61696C22 2C22656D [ate","email","em]
60: 61696C5F 73746174 7573222C 22726563 [ail_status","rec]
70: 65697665 5F656D61 696C2220 46524F4D [eive_email" FROM]
80: 20226479 6E616D6F 5F776562 222E2264 [ "dynamo_web"."d]
90: 70735F75 73657222 [ps_user"]
Exiting hgopars, rc=0 at 2013/05/09-18:13:56
hostmstr: 2001973248: HOA After hoxpars
hostmstr: 2001973248: HOA Before hoxopen
Entered hgoopen, cursor id 1 at 2013/05/09-18:13:56
hgoopen, line 87: NO hoada to print
Deferred open until first fetch.
Exiting hgoopen, rc=0 at 2013/05/09-18:13:56
hostmstr: 2001973248: HOA After hoxopen
hostmstr: 2001973248: HOA Before hoxdscr
Entered hgodscr, cursor id 1 at 2013/05/09-18:13:56
Allocate hoada @ 033A88BC
Entered hgodscr_process_sellist_description at 2013/05/09-18:13:56
Entered hgopcda at 2013/05/09-18:13:56
Column:1(id): dtype:-9 (WVARCHAR), prc/scl:40/0, nullbl:0, octet:80, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:56
Entered hgopcda at 2013/05/09-18:13:56
Column:2(login): dtype:-9 (WVARCHAR), prc/scl:100/0, nullbl:0, octet:200, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:56
Entered hgopcda at 2013/05/09-18:13:57
Column:3(first_name): dtype:-9 (WVARCHAR), prc/scl:60/0, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:4(last_name): dtype:-9 (WVARCHAR), prc/scl:60/0, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:5(lastactivity_date): dtype:93 (TIMESTAMP), prc/scl:26/6, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:6(registration_date): dtype:93 (TIMESTAMP), prc/scl:26/6, nullbl:1, octet:120, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:7(email): dtype:-9 (WVARCHAR), prc/scl:100/0, nullbl:1, octet:200, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:8(email_status): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:200, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
Entered hgopcda at 2013/05/09-18:13:57
Column:9(receive_email): dtype:-5 (BIGINT), prc/scl:19/0, nullbl:1, octet:200, sign:1, radix:0
Exiting hgopcda, rc=0 at 2013/05/09-18:13:57
hgodscr, line 464: Printing hoada @ 033A88BC
MAX:9, ACTUAL:9, BRC:100, WHT=5 (SELECT_LIST)
hoadaMOD bit-values found (0x40:TREAT_AS_NCHAR,0x400:UNICODE_COLUMN,0x20:NEGATIVE_HOADADTY)
DTY NULL-OK LEN MAXBUFLEN PR/SC CST IND MOD NAME
12 VARCHAR N 80 80 128/ 40 1000 0 440 id
12 VARCHAR N 200 200 128/100 1000 0 440 login
12 VARCHAR Y 120 120 128/ 60 1000 0 440 first_name
12 VARCHAR Y 120 120 128/ 60 1000 0 440 last_name
91 DATE Y 16 16 0/ 0 0 0 0 lastactivity_date
91 DATE Y 16 16 0/ 0 0 0 0 registration_date
12 VARCHAR Y 200 200 128/100 1000 0 440 email
-5 BIGINT Y 8 8 0/ 0 0 0 20 email_status
-5 BIGINT Y 8 8 0/ 0 0 0 20 receive_email
Exiting hgodscr, rc=0 at 2013/05/09-18:13:57
hostmstr: 2001973248: HOA After hoxdscr
hostmstr: 2001973248: RPC After SQL Bundling
hostmstr: 2001973248: RPC Before Fetch Row
hostmstr: 2001973248: HOA Before hoaftch
Entered hgoftch, cursor id 1 at 2013/05/09-18:13:57
hgoftch, line 133: Printing hoada @ 033A88BC
MAX:9, ACTUAL:9, BRC:100, WHT=5 (SELECT_LIST)
hoadaMOD bit-values found (0x40:TREAT_AS_NCHAR,0x400:UNICODE_COLUMN,0x20:NEGATIVE_HOADADTY)
DTY NULL-OK LEN MAXBUFLEN PR/SC CST IND MOD NAME
12 VARCHAR N 80 80 128/ 40 1000 0 440 id
12 VARCHAR N 200 200 128/100 1000 0 440 login
12 VARCHAR Y 120 120 128/ 60 1000 0 440 first_name
12 VARCHAR Y 120 120 128/ 60 1000 0 440 last_name
91 DATE Y 16 16 0/ 0 0 0 0 lastactivity_date
91 DATE Y 16 16 0/ 0 0 0 0 registration_date
12 VARCHAR Y 200 200 128/100 1000 0 440 email
-5 BIGINT Y 8 8 0/ 0 0 0 20 email_status
-5 BIGINT Y 8 8 0/ 0 0 0 20 receive_email
Performing delayed open.
SQLBindCol: column 1, cdatatype: -8, bflsz: 82
SQLBindCol: column 2, cdatatype: -8, bflsz: 202
SQLBindCol: column 3, cdatatype: -8, bflsz: 122
SQLBindCol: column 4, cdatatype: -8, bflsz: 122
SQLBindCol: column 5, cdatatype: 93, bflsz: 16
SQLBindCol: column 6, cdatatype: 93, bflsz: 16
SQLBindCol: column 7, cdatatype: -8, bflsz: 202
SQLBindCol: column 8, cdatatype: -25, bflsz: 8
SQLBindCol: column 9, cdatatype: -25, bflsz: 8
SQLFetch: row: 1, column 1, bflsz: 82, bflar: 14
SQLFetch: row: 1, column 1, bflsz: 82, bflar: 14, (bfl: 80, mbl: 80)
SQLFetch: row: 1, column 2, bflsz: 202, bflar: 54
SQLFetch: row: 1, column 2, bflsz: 202, bflar: 54, (bfl: 200, mbl: 200)
SQLFetch: row: 1, column 3, bflsz: 122, bflar: 10
SQLFetch: row: 1, column 3, bflsz: 122, bflar: 10, (bfl: 120, mbl: 120)
SQLFetch: row: 1, column 4, bflsz: 122, bflar: 8
SQLFetch: row: 1, column 4, bflsz: 122, bflar: 8, (bfl: 120, mbl: 120)
SQLFetch: row: 1, column 5, bflsz: 16, bflar: -1
SQLFetch: row: 1, column 5, bflsz: 16, bflar: SQL_NULL_DATA
SQLFetch: row: 1, column 6, bflsz: 16, bflar: 16
SQLFetch: row: 1, column 6, bflsz: 16, bflar: 16, (bfl: 16, mbl: 16)
SQLFetch: row: 1, column 7, bflsz: 202, bflar: 44
SQLFetch: row: 1, column 7, bflsz: 202, bflar: 44, (bfl: 200, mbl: 200)
SQLFetch: row: 1, column 8, bflsz: 8, bflar: 8
SQLFetch: row: 1, column 8, bflsz: 8, bflar: 8, (bfl: 8, mbl: 8)
SQLFetch: row: 1, column 9, bflsz: 8, bflar: 8
SQLFetch: row: 1, column 9, bflsz: 8, bflar: 8, (bfl: 8, mbl: 8)
SQLFetch: row: 2, column 1, bflsz: 82, bflar: 14
SQLFetch: row: 2, column 1, bflsz: 82, bflar: 14, (bfl: 0, mbl: 80)
(I have clipped it because it is huge, since all rows from the table are brought into Oracle. In fact, the query did not finish yet because the process dg4odbc.exe is busy writing the trace file, I may have to kill it ).
Thanks a lot,
Carlos -
Crystal Report with 2 oracle datasources (left outer join) very slow
I've made a crystal report with 2 oracle datasources (2 commands). I'm using crystal 10.
These 2 data sources are linked with a left outer join.
The report takes a while to run (more then one hour).
i can run Both query's in a couple of seconds/minutes, but it looks like crystal is runniing the second query for each record in the first query.
When i make the same report in BO. Just 2 queries with merged dimensions in the report, it is taking a couple of minutes to complete the report.
Question is if somebody knows how crystal is handling these 2 different data sources.
Is there any way to say to crystal to fetch the data of both queries and do the join after that?
At the moment it looks like that crystal is going to the other datasource for each record in the first query, which will cost a lot of time.Joris,
I've always had a bad time combining a Command with any other object. Performance seems to drop dramatically, just as you've described.
I can't tell you specifically why, it falls off so bad...
The solution I've used is to do a linked server query (at least that's what it's called in MS SQL Server) I've never used Oracle, but I'd be VERY surprised if it didn't have that same feature. This will keep 100% of the processing on the server(s) and will get your run times back to what you would expect.
HTH,
Jason -
Configuration Manager 2012 SP1 CU4 Console - Content Status very slow
I have a SCCM 2012 SP1 CU4 environment running.
When using the console and viewing the Monitoring / Distribution Status / Content Status it took about 10-15 minutes to get the information.
How can this be speed up a bit ? By adding additional indexes in SQL ?
Any tips, hints are very welcome.Hi,
Have you seen this previuous thread on the topic?
https://social.technet.microsoft.com/Forums/en-US/7935143e-21a8-4770-83bf-7e1938d9defd/configuration-manager-2012-content-status-slow?forum=configmanagergeneral
I would run the script from Ola that reports back on the indexe defragementeation and what I normally see as well is that more than one TempDB file increases performance greatly. It is most likely covered in the session mentioned above by Tim.
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec -
Macbook Pro very slow, won't play vids etc. Please help
Have run the etrecheck diagnostic software, results below:
Problem description:
Internet browsing very slow, particularly when scrolling on large pages.
DVD will only play sound, video is just a black screen.
Youtube would originally only play small screen, now won’t play at all.
Generally slow all round - lots of “egg timer”
EtreCheck version: 2.0.11 (98)
Report generated 17 November 2014 22:20:16 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 212 days 22:8:28
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (77.07 GB free)
HL-DT-ST DVDRW GS23N disk1 : (6.93 GB)
S.M.A.R.T. Status: Verified
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Applications/Business Everywhere.app
[not loaded] WebToGo.Driver.Sierra (1) Support
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.3) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.2) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.2) Support
[not loaded] com.option.driver.OptionGTEdge (1.0.5) Support
[not loaded] com.option.driver.OptionMM (1.0.4) Support
[not loaded] com.option.driver.OptionMSD (1.0.0) Support
[not loaded] com.option.driver.OptionQC (1.1.16) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[running] Business Everywhere Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Mac_SwapperDemon ApplicationHidden (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
3Connect Updater Application (/Applications/3Connect/3Connect.app/Contents/Resources/3Connect Updater.app)
Firefox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.0.3r470 Support
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
Scorch: Version: 6.1.0 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Rapport Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% rapportd
4% WindowServer
3% WebProcess
2% PluginProcess
0% SystemUIServer
Top Processes by Memory: ℹ️
365 MB WebProcess
245 MB rapportd
112 MB Safari
69 MB WindowServer
41 MB PluginProcess
Virtual Memory Information: ℹ️
13 MB Free RAM
888 MB Active RAM
442 MB Inactive RAM
534 MB Wired RAM
97.51 GB Page-ins
41.90 GB Page-outs
Problem description:
Internet browsing very slow, particularly when scrolling on large pages.
DVD will only play sound, video is just a black screen.
Youtube would originally only play small screen, now won’t play at all.
Generally slow all round - lots of “egg timer”
EtreCheck version: 2.0.11 (98)
Report generated 17 November 2014 22:20:16 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 212 days 22:8:28
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (77.07 GB free)
HL-DT-ST DVDRW GS23N disk1 : (6.93 GB)
S.M.A.R.T. Status: Verified
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Applications/Business Everywhere.app
[not loaded] WebToGo.Driver.Sierra (1) Support
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.3) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.2) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.2) Support
[not loaded] com.option.driver.OptionGTEdge (1.0.5) Support
[not loaded] com.option.driver.OptionMM (1.0.4) Support
[not loaded] com.option.driver.OptionMSD (1.0.0) Support
[not loaded] com.option.driver.OptionQC (1.1.16) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[running] Business Everywhere Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Mac_SwapperDemon ApplicationHidden (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
3Connect Updater Application (/Applications/3Connect/3Connect.app/Contents/Resources/3Connect Updater.app)
Firefox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.0.3r470 Support
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
Scorch: Version: 6.1.0 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Rapport Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% rapportd
4% WindowServer
3% WebProcess
2% PluginProcess
0% SystemUIServer
Top Processes by Memory: ℹ️
365 MB WebProcess
245 MB rapportd
112 MB Safari
69 MB WindowServer
41 MB PluginProcess
Virtual Memory Information: ℹ️
13 MB Free RAM
888 MB Active RAM
442 MB Inactive RAM
534 MB Wired RAM
97.51 GB Page-ins
41.90 GB Page-outsYour MBP needs more RAM based on the quantity of 'Page outs' vs 'Page ins'. 4 GB should be the minimum upgrade, 8 GB would be better. The RAM specifications for a 2009 MBP are; 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM. The best sources of Mac compatible RAM are OWC and Crucial.
Delete any software for mobile communications devices that are no longer using.
Ciao. -
Oracle Forms Performance very slow on the internet
Hi ,
We have developed a form application with forms Developer 10g and deployed it on a ORACLE 10g AS. If the user runs our application over intranet there is no any network problem or not any performance decrease occurs. However if we deploy our application over WAN or internet, the startup time of the forms become Very Slow.
What we can use to make it faster , is there any other tools we have to learn like APEX or JDeveloper , what is the best solution , should we forget the Developer for ever and starting with other tools with fast performance on the internet , if so , what we have to learn , please help us , its common problem .
any help please ,Interesting thread....
You asked whether "Forms" is the right product for the job. Well, the answer to that question will depend entirely on exactly what functionality you need and your skill-set. One advantage of using Forms over other Oracle products is that, in my opinion, Forms allows you to create simple or complex applications very quickly, with limited development experience. The downside to using Forms however, is that it does use a fairly thick client making startup slower than other applications. Generally, Forms is not very well suited for Internet deployments although it can and has been done. If your goal is to use a product which is easy to work with and is appropriate for Internet deployment, you may want to consider Apex. The downside to Apex is that unlike Forms, Apex generates what I like to call static html pages. Meaning once a page is displayed for the end-user, the data on it remains the same until the user forces interaction with the server again, but in this case the entire page would be refreshed in order to realize the changes. In the case of Forms, any content displayed to the end-user can be change without completely refreshing their view. I like to refer to Forms as a living application because unlike Apex, it can easily respond to most user inputs and/or server side changes almost in real-time. If you want this "live" experience, Forms might be the way to go, although at the cost of some startup performance. Alternatively, Oracle ADF can also give you a similar live-like experience. However, ADF will require a broader skill-set (pl/sql, java, html, etc), whereas with Forms you could get away with only knowing pl/sql although java knowledge would be helpful.
The views expressed in this thread are my own and do not necessarily reflect the views of Oracle. -
Oracle table insertion is very slow - Very Imp
I have a oracle 9i db installed on Windows 2000 Adv. Server. Server is single processor ,2GB RAM.
and I have a table is have one long raw field & 4 other fields. It contails 10k records. and table is indexed.
I have an application is VB using ADOs I connected to Oracle db. I am saving binary file to long raw field. For me retreival is very fast and when i am inserting the record it is very slow. It is taking 4min for one record.
Please help me to solve this issueIs it possible for your capture the execution plan, as well as session wait events?
If you have buffer busy waits, and not using ASSM (Automatic Segemtn Storage Management), playing with free list also helps.
Jaffar -
IPad Mini, 64GB, IOS 8.1.
My IPad is working very slow.
The touch screen is not working as good.
Many problems when i play a game ( Real Racing 3) keeps on turning off when i play.
Camera is also blurry.
Screen sometimes goes blank.Try these basic troubleshooting steps.
Go to Settings>Safari>Clear History and Website Data
Now close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If those three things made no difference, try this. Reset all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
If all of that fails, restore the iOS software. Backup your iPad before you restore, then restore the backup when you are done. If that still doesn't help, restore your iPad as new and start all over again. Most purchased content can be downloaded again at no charge as long as you use the same Apple ID and as long as the content is still available in the store.
Restore iPad to Factory Settings
http://support.apple.com/kb/ht1414
Download Past Purchases
http://support.apple.com/kb/ht2519 -
Cp 4 not playing in Oracle iLearning LMS
I love Cp 4 - but now that I've published, loaded to
LMS, I can preview just fine, but learners can't play content, and
object is marked complete when the screen never loaded even page 1.
Help!
LMS is Oracle iLearning (5.2) - published for SCORM 1.2.
There are 2 errors:
the first:
Line: 13
Char: 2
Error: Permission denied
Code: 0
URL: project htm file
The second:
line: 268
char: 4
error: 'document.getElementByld(...)' is null or not an
object
code: 0, URL is my project htm fileCould you explain in detail how to get CP4 courses tracked properly by Oracle LMS?
We tried numerous setting in CP4, but the course was marked completed when user clicks the first page. How to get the Oracle to mark complete at the end of the course?
Our course has tracking component such as buttons and clickbox, and one quiz item. We have also used Oracle xsd files. But the tracking of completion status remains an issue.
What does it mean by "Tracking type not set to CMI if it's autocompleting"? How to set to CMI.
Your kind help is greatly appreciated. -
Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR? The Apple store is a two hundred mile one way trip.
I didn't imply anything; I simply explained the terms of the ToU here because you had not specified what you were trying to do. Most such related questions are about copying protected content and I would not appreciate having my post removed with the obligatory email from Apple because I violated the ToU. In any case, you can find dozens of threads googling (or here) about the newer burners being slow copying content if it is protected. FWIW, if the DVD was produced by a commercial outfit, they may have used some sort of protection or an unusual file format - that problem has been discussed here previously.
As for your slow burner - since we don't even know what type of Mac/model/year/OS you have, it is impossible to guess. If it's an iMac, those vertically installed burners are known to be less than perfect; the horizontally installed versions are better, but still not as good as an external. I've used an external burner for years.
As for the conversion time: the burner should have nothing to do with that; it is your software and your Mac's processor and amount of RAM that matter for conversions and rendering. I have no idea what you are using to burn the DVD. And, as a last consideration: you should always burn your content at a slow speed so you can avoid burn errors and have better results.
Good luck. -
hi all.When pressed play and make some changes in loop (eg fade in fade out) are very slow to implement, and also the loops from the library are very slow to play, corrects the somewhat self so is the Logic??
Hey there Logic Pro21,
It sounds like you are seeing some odd performance issues with Logic Pro X. I recommend these troubleshooting steps specifically from the following article to help troubleshoot what is happening:
Logic Pro X: Troubleshooting basics
http://support.apple.com/kb/HT5859
Verify that your computer meets the system requirements for Logic Pro X
See Logic Pro X Technical Specifications.
Test using the computer's built-in audio hardware
If you use external audio hardware, try setting Logic Pro X to use the built-in audio hardware on your computer. Choose Logic Pro X > Preferences > Audio from the main menu and click the Devices tab. Choose the built in audio hardware from the Input Device and Output Device pop-up menus. If the issue is resolved using built-in audio, refer to the manufacturer of your audio interface.
Start Logic with a different project template
Sometimes project files can become damaged, causing unexpected behavior in Logic. If you use a template, damage to the template can cause unexpected results with any project subsequently created from it. To create a completely fresh project choose File > New from Template and select Empty Project in the template selector window. Test to see if the issue is resolved in the new project.
Sometimes, issues with the data in a project can be repaired. Open an affected project and open the Project Information window with the Project Information key command. Click Reorganize Memory to attempt to repair the project. When you reorganize memory, the current project is checked for any signs of damage, structural problems, and unused blocks. If any unused blocks are found, you will be able to remove these, and repair the project. Project memory is also reorganized automatically after saving or opening a project.
Delete the user preferences
You can resolve many issues by restoring Logic Pro X back to its original settings. This will not impact your media files. To reset your Logic Pro X user preference settings to their original state, do the following:
In the Finder, choose Go to Folder from the Go menu.
Type ~/Library/Preferences in the "Go to the folder" field.
Press the Go button.
Remove the com.apple.logic10.plist file from the Preferences folder. Note that if you have programmed any custom key commands, this will reset them to the defaults. You may wish to export your custom key command as a preset before performing this step. See the Logic Pro X User Manual for details on how to do this. If you are having trouble with a control surface in Logic Pro X, then you may also wish to delete the com.apple.logic.pro.cs file from the preferences folder.
If you have upgraded from an earlier version of Logic Pro, you should also remove~/Library/Preferences/Logic/com.apple.logic.pro.
Restart the computer.
Isolate an issue by using another user account
For more information see Isolating an issue by using another user account.
Reinstall Logic Pro X
Another approach you might consider is reinstalling Logic Pro X. To do this effectively, you need to remove the application, then reinstall Logic Pro X. You don't have to remove everything that was installed with Logic Pro X. Follow the steps below to completely reinstall a fresh copy of Logic Pro X.
In the Finder, choose Applications from the Go menu.
Locate the Logic Pro X application and drag it to the trash.
Open the Mac App Store
Click the Purchases button in the Mac App Store toolbar.
Sign in to the Mac App Store using the Apple ID you first used to purchase Logic Pro X.
Look for Logic Pro X in the list of purchased applications in the App Store. If you don't see Logic Pro X in the list, make sure it's not hidden. See Mac App Store: Hiding and unhiding purchases for more information.
Click Install to download and install Logic Pro X.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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