Oracle incompatibility with latest version. How do I download patch # 12877995

I tried to get into a website today and was told that my browser is not compatible with Oracle presentation programs. I googled this and was told that the new version is not, and my options were to uninstall and reinstall an older version of firefox or there may be a patch available from oralcle. i registered with Oracle but can't find patch and you have to have a work number to ask a question. i can't find a way to get a work number and don't want to uninstall firefox for fear I will lose bookmarks and passwords. Any suggestions?

Thanks. I tried to log into Oracle Support, but you need a service number and I have no idea where to get that. Just providing feedback to Oracle takes you through a list of questions which include how many service numbers you have, so I was unable to download the patch. I just want the damned patch!! I guess I will try to download the program that fools the system into thinking it's dealing with an earlier version of firefox. If that doesn't work, I will download a different browser. Thanks for the replay, I appreciate it.

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