Oracle Net Configuration Assistant failed. While Installing
HI ,
I was getting an Error while installing Oracle11g on Redhat linux 5.4.
The Error was
'Oracle Net Configuration Assistant failed.'
I am attaching the Last few lines of the Install Actions Files ,
INFO: Updating Transient Parameters for oracle.sysman.ccr
INFO: Updating Transient Parameters for oracle.sysman.console.db
INFO: Successfully updated Transient Parameters in the Aggregates
INFO: Configuration log directory - /soa/oracle/oracle/product/11.2.0/dbhome_1/cfgtoollogs
INFO:
The Runconfig command constructed is /soa/oracle/oracle/product/11.2.0/dbhome_1/oui/bin/runConfig.sh ORACLE_HOME=/soa/oracle/oracle/product/11.2.0/dbhome_1 MODE=perform ACTION=configure RERUN=true $*
INFO: Created a new file /soa/oracle/oracle/product/11.2.0/dbhome_1/cfgtoollogs/configToolAllCommands
INFO: Since the option is to overwrite the existing /soa/oracle/oracle/product/11.2.0/dbhome_1/cfgtoollogs/configToolAllCommands file, backing it up
INFO: The backed up file name is /soa/oracle/oracle/product/11.2.0/dbhome_1/cfgtoollogs/configToolAllCommands.bak
INFO: Entering ConfigClient.executeToolsInAggregate method
INFO: ConfigClient.executeToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@11d6591
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeToolsInAggregate action assigned
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Parsing command line arguments:
INFO: Parameter "orahome" = /soa/oracle/oracle/product/11.2.0/dbhome_1
INFO: Parameter "orahnam" = OraDb11g_home1
INFO: Parameter "instype" = typical
INFO: Parameter "inscomp" = client,oraclenet,javavm,server,ano
INFO: Parameter "insprtcl" = tcp
INFO: Parameter "cfg" = local
INFO: Parameter "authadp" = NO_VALUE
INFO: Parameter "responsefile" = /soa/oracle/oracle/product/11.2.0/dbhome_1/network/install/netca_typ.rsp
INFO: Parameter "silent" = true
INFO: Done parsing command line arguments.
INFO: Oracle Net Services Configuration:
INFO: Profile configuration complete.
INFO: Oracle Net Listener Startup:
INFO: Running Listener Control:
INFO: /soa/oracle/oracle/product/11.2.0/dbhome_1/bin/lsnrctl start LISTENER
INFO: Listener Control complete.
INFO: Listener start failed.
**INFO: Check the trace file for details: /soa/oracle/oracle/cfgtoollogs/netca/trace_OraDb11g_home1-1209172PM0322.log**
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
Iam Attaching the last few lines of /soa/oracle/oracle/cfgtoollogs/netca/trace_OraDb11g_home1-1209172PM0322.log
[main] [ 2012-09-17 14:03:25.027 IST ] [RuntimeExec.runCommand:161] RunTimeExec: output>
[main] [ 2012-09-17 14:03:25.027 IST ] [RuntimeExec.runCommand:170] RunTimeExec: error>
[main] [ 2012-09-17 14:03:25.028 IST ] [RuntimeExec.runCommand:192] Returning from RunTimeExec.runCommand
[main] [ 2012-09-17 14:03:25.028 IST ] [CmdToolUtil.doexecute:372] nativeSystem.runRemoteExecCmd failed. Command = /soa/oracle/oracle/product/11.2.0/dbhome_1/srvm/admin/getcrshome arguments = [] env = null
[main] [ 2012-09-17 14:03:25.028 IST ] [HAUtils.isHASConfigured:349] Ignoring exception in isHASConfigured: PRCT-1011 : Failed to run "getcrshome"
[main] [ 2012-09-17 14:03:25.028 IST ] [HAUtils.isHASConfigured:350] oracle.cluster.deployment.ClusterwareInfo.getConfiguredCRSHome(ClusterwareInfo.java:423)
oracle.sysman.assistants.util.hasi.HAUtils.getCRSHome(HAUtils.java:544)
oracle.sysman.assistants.util.hasi.HAUtils.getHASHome(HAUtils.java:604)
oracle.sysman.assistants.util.hasi.HAUtils.isHASConfigured(HAUtils.java:345)
oracle.net.ca.ConfigureListener.isHASConfigured(ConfigureListener.java:1428)
oracle.net.ca.ConfigureListener.isHASRunning(ConfigureListener.java:1450)
oracle.net.ca.ConfigureListener.validateListenerName(ConfigureListener.java:1697)
oracle.net.ca.ConfigureListener.typicalConfigure(ConfigureListener.java:169)
oracle.net.ca.SilentConfigure.performSilentConfigure(SilentConfigure.java:185)
oracle.net.ca.InitialSetup.<init>(NetCA.java:4159)
oracle.net.ca.NetCA.main(NetCA.java:405)
[main] [ 2012-09-17 14:03:25.029 IST ] [ConfigureListener.isHASConfigured:1436] Is Oracle Restart configured: false
[main] [ 2012-09-17 14:03:25.029 IST ] [ConfigureListener.isHASRunning:1465] Is Oracle Restart running: false
[main] [ 2012-09-17 14:03:25.029 IST ] [ConfigureListener.typicalConfigure:201] Checking for free port in range: 1521-1540
[main] [ 2012-09-17 14:03:25.029 IST ] [ConfigureListener.isPortFree:1010] Checking if port 1521 is free on local machine...
[main] [ 2012-09-17 14:03:25.030 IST ] [ConfigureListener.isPortFree:1023] InetAddress.getByName(127.0.0.1): /127.0.0.1
[main] [ 2012-09-17 14:03:25.030 IST ] [ConfigureListener.isPortFree:1025] Local host IP address: vx111a.example.com/172.16.11.175
[main] [ 2012-09-17 14:03:25.030 IST ] [ConfigureListener.isPortFree:1027] Local host name: vx111a.example.com
[main] [ 2012-09-17 14:03:25.031 IST ] [ConfigureListener.isPortFree:1039] Creating ServerSocket on Port:1521, IP Address: vx111a.example.com/172.16.11.175
[main] [ 2012-09-17 14:03:25.033 IST ] [ConfigureListener.isPortFree:1042] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.033 IST ] [ConfigureListener.isPortFree:1055] Creating ServerSocket on Port:1521, Local IP Address: /127.0.0.1
[main] [ 2012-09-17 14:03:25.033 IST ] [ConfigureListener.isPortFree:1059] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.033 IST ] [ConfigureListener.isPortFree:1065] Creating ServerSocket on Port:1521
[main] [ 2012-09-17 14:03:25.033 IST ] [ConfigureListener.isPortFree:1068] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.034 IST ] [ConfigureListener.isPortFree:1088] Returning is Port 1521 free: true
[main] [ 2012-09-17 14:03:25.034 IST ] [ConfigureListener.typicalConfigure:208] Using port: 1521
[main] [ 2012-09-17 14:03:25.039 IST ] [ConfigureListener.setListenerParam:1779] Setting ADR_BASE_LISTENER: /soa/oracle/oracle
[main] [ 2012-09-17 14:03:25.040 IST ] [ConfigureListener.isPortFree:1010] Checking if port 1521 is free on local machine...
[main] [ 2012-09-17 14:03:25.041 IST ] [ConfigureListener.isPortFree:1023] InetAddress.getByName(127.0.0.1): /127.0.0.1
[main] [ 2012-09-17 14:03:25.041 IST ] [ConfigureListener.isPortFree:1025] Local host IP address: vx111a.example.com/172.16.11.175
[main] [ 2012-09-17 14:03:25.041 IST ] [ConfigureListener.isPortFree:1027] Local host name: vx111a.example.com
[main] [ 2012-09-17 14:03:25.041 IST ] [ConfigureListener.isPortFree:1039] Creating ServerSocket on Port:1521, IP Address: vx111a.example.com/172.16.11.175
[main] [ 2012-09-17 14:03:25.042 IST ] [ConfigureListener.isPortFree:1042] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.042 IST ] [ConfigureListener.isPortFree:1055] Creating ServerSocket on Port:1521, Local IP Address: /127.0.0.1
[main] [ 2012-09-17 14:03:25.042 IST ] [ConfigureListener.isPortFree:1059] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.042 IST ] [ConfigureListener.isPortFree:1065] Creating ServerSocket on Port:1521
[main] [ 2012-09-17 14:03:25.043 IST ] [ConfigureListener.isPortFree:1068] Created ServerSocket successfully.
[main] [ 2012-09-17 14:03:25.043 IST ] [ConfigureListener.isPortFree:1088] Returning is Port 1521 free: true
Please Soft Me Out.
user9030848 wrote:
Where can i find that listener log file ?Zoltan gave you the specific, one-time answer.
The generalized, learn-to-self-help answer is:
Use your os's search utility to fiind any file you want. In the case of Linux, that utility is called 'find'. Instructions on how to use it are all over the net, and the official documentation for all Linux utilties installed on your system can be read by using the 'man' command (ie: 'man find').
To tie the general to the specific, you would use
find / -name listener.log Or, faster and fewer error messages
find $ORACLE_HOME -name listener.log
Similar Messages
-
Oracle Net Configuration Assistant failed Error - installing Oracel 11g
Hi
I am getting the following error while installing Oracle 11g database.Could you please tell me what can be the issue.I tried it two times by cleaning up but still the same error.
utput generated from configuration assistant "Oracle Net Configuration Assistant":
Command = C:\Windows\system32\cmd /c call C:\Installed_Software\product\11.1.0\db_1/bin/netca.bat /orahome C:\Installed_Software\product\11.1.0\db_1 /orahnam OraDb11g_home1 /instype typical /inscomp client,oraclenet,javavm,server,ano /insprtcl tcp,nmp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile C:\Installed_Software\product\11.1.0\db_1\network\install\netca_typ.rsp
Parsing command line arguments:
Parameter "orahome" = C:\Installed_Software\product\11.1.0\db_1
Parameter "orahnam" = OraDb11g_home1
Parameter "instype" = typical
Parameter "inscomp" = client,oraclenet,javavm,server,ano
Parameter "insprtcl" = tcp,nmp
Parameter "cfg" = local
Parameter "authadp" = NO_VALUE
Parameter "nodeinfo" = NO_VALUE
Parameter "responsefile" = C:\Installed_Software\product\11.1.0\db_1\network\install\netca_typ.rsp
Done parsing command line arguments.
Oracle Net Services Configuration:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c342849, pid=4284, tid=5436
# Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [MSVCR71.dll+0x2849]
# An error report file with more information is saved as hs_err_pid4284.log
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
Configuration assistant "Oracle Net Configuration Assistant" failed
The "C:\Installed_Software\product\11.1.0\db_1\cfgtoollogs\configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.-----------------------------------------------------------------------------Output generated from configuration assistant "Oracle Net Configuration Assistant":
Command = C:\Windows\system32\cmd /c call C:\Installed_Software\product\11.1.0\db_1/bin/netca.bat /orahome C:\Installed_Software\product\11.1.0\db_1 /orahnam OraDb11g_home1 /instype typical /inscomp client,oraclenet,javavm,server,ano /insprtcl tcp,nmp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile C:\Installed_Software\product\11.1.0\db_1\network\install\netca_typ.rsp
Parsing command line arguments:
Parameter "orahome" = C:\Installed_Software\product\11.1.0\db_1
Parameter "orahnam" = OraDb11g_home1
Parameter "instype" = typical
Parameter "inscomp" = client,oraclenet,javavm,server,ano
Parameter "insprtcl" = tcp,nmp
Parameter "cfg" = local
Parameter "authadp" = NO_VALUE
Parameter "nodeinfo" = NO_VALUE
Parameter "responsefile" = C:\Installed_Software\product\11.1.0\db_1\network\install\netca_typ.rsp
Done parsing command line arguments.
Oracle Net Services Configuration:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c342849, pid=4076, tid=4048
# Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [MSVCR71.dll+0x2849]
# An error report file with more information is saved as hs_err_pid4076.log
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
Configuration assistant "Oracle Net Configuration Assistant" failed
The "C:\Installed_Software\product\11.1.0\db_1\cfgtoollogs\configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.-----------------------------------------------------------------------------
Thanks
PraveenaHi
I installed JDK 1.5 and tried installing again. It failed again at the same point.
I ran netca.bat file individually. It gave the below error in the command line.And I am pasting the log also here. It looks like something to do with my JDK.
Could you please tell me what can be the problem.
===========================================================================
C:\Installed_Software\product\11.1.0\db_1\BIN>netca.bat
IOException: Can not save NetProperties: C:\Installed_Software\product\11.1.0\db
_1\network\tools\NetProperties (Access is denied)
Oracle Net Services Configuration:
C:\Installed_Software\product\11.1.0\db_1\network\admin\sqlnet0902066AM5338.bak
(Access is denied)
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c342849, pid=324, tid=772
# Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [MSVCR71.dll+0x2849]
# An error report file with more information is saved as C:\Users\praveena\AppDa
ta\Local\Temp\hs_err_pid324.log
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
C:\Installed_Software\product\11.1.0\db_1\BIN>
====================================================================
hs_err_pid324.log
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c342849, pid=324, tid=772
# Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [MSVCR71.dll+0x2849]
--------------- T H R E A D ---------------
Current thread (0x0013bef0): JavaThread "main" [_thread_in_native, id=772]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x00002e2e, EBX=0x2e2e2e2e, ECX=0x0d5e8c70, EDX=0x00000000
ESP=0x0006f848, EBP=0x0006f990, ESI=0x07d85f48, EDI=0x0013bef0
EIP=0x7c342849, EFLAGS=0x00210206
Top of Stack: (sp=0x0006f848)
0x0006f848: 07d85f48 0013bef0 07d85f48 626da08c
0x0006f858: 00000000 0000002e 61636f6c 736f686c
0x0006f868: 00130074 0013cbdc 0006f82c 0006f850
0x0006f878: 00000002 00000008 00000000 0006f8fc
0x0006f888: 6d815daa 0006f8ec 0013cbe0 6d8c3174
0x0006f898: 6d8c3270 0013cbdc 0013cbf4 6d815d4e
0x0006f8a8: 0013cbd8 0013bef0 0006f988 6d8748d8
0x0006f8b8: 0013c8c8 6d74d68d 00000001 0000000c
Instructions: (pc=0x7c342849)
0x7c342839: 00 00 00 75 eb 0b d8 57 8b c3 c1 e3 10 56 0b d8
0x7c342849: 8b 0a bf ff fe fe 7e 8b c1 8b f7 33 cb 03 f0 03
Stack: [0x00030000,0x00070000), sp=0x0006f848, free space=254k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [MSVCR71.dll+0x2849]
j oracle.net.common.NetGetEnv.getDNSDomain()Ljava/lang/String;+0
j oracle.net.ca.ConfigureProfile.setDefaultProfileParams()V+0
j oracle.net.ca.InitialSetup.setupConfigObjects()V+204
j oracle.net.ca.InitialSetup.<init>([Ljava/lang/String;)V+879
j oracle.net.ca.NetCA.main([Ljava/lang/String;)V+676
v ~StubRoutines::call_stub
V [jvm.dll+0x871a8]
V [jvm.dll+0xdf462]
V [jvm.dll+0x87079]
V [jvm.dll+0x8e0d5]
C [java.exe+0x14c5]
C [java.exe+0x69cd]
C [kernel32.dll+0x44911]
C [ntdll.dll+0x3e4b6]
C [ntdll.dll+0x3e489]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j oracle.net.common.NetGetEnv.getDNSDomain()Ljava/lang/String;+0
j oracle.net.ca.ConfigureProfile.setDefaultProfileParams()V+0
j oracle.net.ca.InitialSetup.setupConfigObjects()V+204
j oracle.net.ca.InitialSetup.<init>([Ljava/lang/String;)V+879
j oracle.net.ca.NetCA.main([Ljava/lang/String;)V+676
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x01a52730 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2192]
0x01a54d90 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4208]
0x01a525a8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2424]
0x01a467c8 JavaThread "Finalizer" daemon [_thread_blocked, id=1392]
0x01a45180 JavaThread "Reference Handler" daemon [_thread_blocked, id=4784]
=>0x0013bef0 JavaThread "main" [_thread_in_native, id=772]
Other Threads:
0x01a428f8 VMThread [id=1244]
0x0013fb98 WatcherThread [id=5392]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 576K, used 273K [0x03a70000, 0x03b10000, 0x03f50000)
eden space 512K, 40% used [0x03a70000, 0x03aa4510, 0x03af0000)
from space 64K, 100% used [0x03b00000, 0x03b10000, 0x03b10000)
to space 64K, 0% used [0x03af0000, 0x03af0000, 0x03b00000)
tenured generation total 1408K, used 946K [0x03f50000, 0x040b0000, 0x07a70000)
the space 1408K, 67% used [0x03f50000, 0x0403c8a8, 0x0403ca00, 0x040b0000)
compacting perm gen total 8192K, used 7599K [0x07a70000, 0x08270000, 0x0ba70000)
the space 8192K, 92% used [0x07a70000, 0x081dbd58, 0x081dbe00, 0x08270000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x0040d000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\java.exe
0x76f50000 - 0x77077000 C:\Windows\system32\ntdll.dll
0x760f0000 - 0x761cb000 C:\Windows\system32\kernel32.dll
0x75a60000 - 0x75b26000 C:\Windows\system32\ADVAPI32.dll
0x770e0000 - 0x771a3000 C:\Windows\system32\RPCRT4.dll
0x75f10000 - 0x75fba000 C:\Windows\system32\MSVCRT.dll
0x6d740000 - 0x6d8dd000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\client\jvm.dll
0x76320000 - 0x763bd000 C:\Windows\system32\USER32.dll
0x757e0000 - 0x7582b000 C:\Windows\system32\GDI32.dll
0x73d90000 - 0x73dc2000 C:\Windows\system32\WINMM.dll
0x75cf0000 - 0x75e34000 C:\Windows\system32\ole32.dll
0x75940000 - 0x759cd000 C:\Windows\system32\OLEAUT32.dll
0x73d50000 - 0x73d89000 C:\Windows\system32\OLEACC.dll
0x758c0000 - 0x758de000 C:\Windows\system32\IMM32.DLL
0x75e40000 - 0x75f08000 C:\Windows\system32\MSCTF.dll
0x75600000 - 0x7562c000 C:\Windows\system32\apphelp.dll
0x757d0000 - 0x757d9000 C:\Windows\system32\LPK.DLL
0x75830000 - 0x758ad000 C:\Windows\system32\USP10.dll
0x6d300000 - 0x6d308000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\hpi.dll
0x757c0000 - 0x757c7000 C:\Windows\system32\PSAPI.DLL
0x6d710000 - 0x6d71c000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\verify.dll
0x6d380000 - 0x6d39d000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\java.dll
0x6d730000 - 0x6d73f000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\zip.dll
0x6d070000 - 0x6d1da000 C:\Installed_Software\product\11.1.0\db_1\jdk\jre\bin\awt.dll
0x722d0000 - 0x72312000 C:\Windows\system32\WINSPOOL.DRV
0x626d0000 - 0x626e6000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranjni11.dll
0x62740000 - 0x627a3000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranl11.dll
0x60960000 - 0x60d32000 C:\Installed_Software\product\11.1.0\db_1\BIN\oran11.dll
0x62670000 - 0x6268b000 C:\Installed_Software\product\11.1.0\db_1\BIN\orancrypt11.dll
0x60870000 - 0x6095b000 C:\Installed_Software\product\11.1.0\db_1\BIN\oracore11.dll
0x0c290000 - 0x0c35e000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranls11.dll
0x63690000 - 0x636a8000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraunls11.dll
0x7c340000 - 0x7c396000 C:\Windows\system32\MSVCR71.dll
0x60eb0000 - 0x60eb7000 C:\Installed_Software\product\11.1.0\db_1\BIN\orauts.dll
0x762f0000 - 0x7631d000 C:\Windows\system32\WS2_32.dll
0x770d0000 - 0x770d6000 C:\Windows\system32\NSI.dll
0x62920000 - 0x6296d000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranro11.dll
0x62530000 - 0x6266d000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraldapclnt11.dll
0x627f0000 - 0x62905000 C:\Installed_Software\product\11.1.0\db_1\BIN\orannzsbb11.dll
0x60000000 - 0x60133000 C:\Installed_Software\product\11.1.0\db_1\BIN\orazt11.dll
0x72e00000 - 0x72e07000 C:\Windows\system32\WSOCK32.dll
0x75030000 - 0x75049000 C:\Windows\system32\iphlpapi.dll
0x74ff0000 - 0x75025000 C:\Windows\system32\dhcpcsvc.DLL
0x752a0000 - 0x752cc000 C:\Windows\system32\DNSAPI.dll
0x75660000 - 0x75674000 C:\Windows\system32\Secur32.dll
0x74fe0000 - 0x74fe7000 C:\Windows\system32\WINNSI.DLL
0x74fb0000 - 0x74fd1000 C:\Windows\system32\dhcpcsvc6.DLL
0x0c360000 - 0x0ce27000 C:\Installed_Software\product\11.1.0\db_1\BIN\orageneric11.dll
0x63430000 - 0x6345d000 C:\Installed_Software\product\11.1.0\db_1\BIN\orasnls11.dll
0x60fa0000 - 0x61158000 C:\Installed_Software\product\11.1.0\db_1\BIN\oracommon11.dll
0x61c20000 - 0x61f81000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraclient11.dll
0x636b0000 - 0x636b6000 C:\Installed_Software\product\11.1.0\db_1\BIN\oravsn11.dll
0x0ce30000 - 0x0d20a000 C:\Installed_Software\product\11.1.0\db_1\BIN\orapls11.dll
0x63420000 - 0x63429000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraslax11.dll
0x63080000 - 0x63296000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraplp11.dll
0x63520000 - 0x635c2000 C:\Installed_Software\product\11.1.0\db_1\BIN\orasql11.dll
0x10000000 - 0x1025c000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraxml11.dll
0x71ba0000 - 0x71bb1000 C:\Windows\system32\MSVCIRT.dll
0x62980000 - 0x629b1000 C:\Installed_Software\product\11.1.0\db_1\BIN\orantcp11.dll
0x0d210000 - 0x0d2bd000 C:\Installed_Software\product\11.1.0\db_1\BIN\orahasgen11.dll
0x62ab0000 - 0x62b2f000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraocr11.dll
0x0c1e0000 - 0x0c23e000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraocrb11.dll
0x754c0000 - 0x75535000 C:\Windows\system32\NETAPI32.dll
0x6f710000 - 0x6f7ec000 C:\Windows\system32\dbghelp.dll
0x76440000 - 0x76f4f000 C:\Windows\system32\SHELL32.dll
0x758e0000 - 0x75938000 C:\Windows\system32\SHLWAPI.dll
0x0d2c0000 - 0x0d307000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranldap11.dll
0x626b0000 - 0x626b9000 C:\Installed_Software\product\11.1.0\db_1\BIN\oranhost11.dll
0x00120000 - 0x00126000 C:\Installed_Software\product\11.1.0\db_1\BIN\orancds11.dll
0x629c0000 - 0x629cd000 C:\Installed_Software\product\11.1.0\db_1\BIN\orantns11.dll
0x0d310000 - 0x0d390000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraztkg11.dll
0x74520000 - 0x746be000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll
0x01940000 - 0x0195b000 C:\Installed_Software\product\11.1.0\db_1\oui\lib\win32\oraInstaller.dll
0x74e60000 - 0x74e68000 C:\Windows\system32\VERSION.dll
0x0d420000 - 0x0d476000 C:\Installed_Software\product\11.1.0\db_1\oui\lib\win32\msvcr71.dll
0x0c240000 - 0x0c247000 C:\Installed_Software\product\11.1.0\db_1\oui\lib\win32\orauts.dll
0x0c250000 - 0x0c258000 C:\Installed_Software\product\11.1.0\db_1\oui\lib\win32\orawsec11.dll
0x635d0000 - 0x635ed000 C:\Installed_Software\product\11.1.0\db_1\oui\lib\win32\orasrvm11.dll
0x0d8d0000 - 0x0da08000 C:\Installed_Software\product\11.1.0\db_1\BIN\oraldapjclnt11.dll
0x748f0000 - 0x748ff000 C:\Windows\system32\NLAapi.dll
0x71e80000 - 0x71e8f000 C:\Windows\system32\napinsp.dll
0x71e40000 - 0x71e52000 C:\Windows\system32\pnrpnsp.dll
0x74df0000 - 0x74e2b000 C:\Windows\System32\mswsock.dll
0x71e70000 - 0x71e78000 C:\Windows\System32\winrnr.dll
0x762a0000 - 0x762ea000 C:\Windows\system32\WLDAP32.dll
0x71e60000 - 0x71e6c000 C:\Windows\system32\wshbth.dll
0x75b30000 - 0x75cba000 C:\Windows\system32\SETUPAPI.dll
0x74e50000 - 0x74e55000 C:\Windows\System32\wship6.dll
VM Arguments:
jvm_args: -Dsun.java2d.noddraw=true -Dice.pilots.html4.ignoreNonGenericFonts=true
java_command: oracle.net.ca.NetCA
Launcher Type: SUN_STANDARD
Environment Variables:
CLASSPATH=C:\Installed_Software\product\11.1.0\db_1\network\jlib\netcam.jar;C:\Installed_Software\product\11.1.0\db_1\network\jlib\netca.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\jndi.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\netcfg.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\ldapjclnt9.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\ldapjclnt11.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\;C:\Installed_Software\product\11.1.0\db_1\jlib\ewt3.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\help4.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\jewt4.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\oracle_ice.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\share.jar;C:\Installed_Software\product\11.1.0\db_1\jdk\jre\lib\rt.jar;C:\Installed_Software\product\11.1.0\db_1\jdk\jre\lib\i18n.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\ewtcompat-3_3_15.jar;C:\Installed_Software\product\11.1.0\db_1\network\tools;C:\Installed_Software\product\11.1.0\db_1\jlib\srvm.jar;C:\Installed_Software\product\11.1.0\db_1\jlib\srvmhas.jar;C:\Installed_Software\product\11.1.0\db_1\oui\jlib\OraInstaller.jar;C:\Installed_Software\product\11.1.0\db_1\lib\xmlparserv2.jar;C:\Installed_Software\product\11.1.0\db_1\emdw\lib\emca.jar
PATH=C:\Installed_Software\product\11.1.0\db_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Java\jdk1.5.0_17
USERNAME=praveena
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows Vista Build 6001 Service Pack 1
CPU:total 2 (cores per cpu 2, threads per core 1) family 6 model 15 stepping 13, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 2097151k(1328884k free), swap 4194303k(4194303k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_11-b03) for windows-x86, built on Dec 15 2006 01:16:12 by "java_re" with MS VC++ 6.0 -
Ins - 20802 Oracle Net Configuration Assistant failed error on HP UX IA
Hi Folks,
I am facing a problem while installing Oracle 11gR2 on HP UX Itanium 11.31. As the progress bar shows 95% while setting up the database, it fails at the Oracle Net Configuration Assistant setup.
The log has the following:
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: UnsatisfiedLinkError exception loading native library: njni11
INFO: java.lang.UnsatisfiedLinkError: /database/home/oracle/app/oracle/product/11.2.0/dbhome_1/lib/libnjni11.so: Unable to find library 'libclntsh.so.11.1'.
INFO: Error: jniGetOracleHome
INFO: Oracle Net Services configuration failed. The exit code is 1
WARNING: java.lang.UnsatisfiedLinkError: jniGetOracleHome
WARNING: at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
WARNING: at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
WARNING: at oracle.net.ca.NetCALogger.getOracleHome(NetCALogger.java:230)
WARNING: at oracle.net.ca.NetCALogger.initOracleParameters(NetCALogger.java:215)
WARNING: at oracle.net.ca.NetCALogger.initLogger(NetCALogger.java:130)
WARNING: at oracle.net.ca.NetCA.main(NetCA.java:404)
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
INFO: Oracle Net Configuration Assistant failed.
INFO: Oracle Net Configuration Assistant failed.
INFO: ConfigClient.executeSelectedToolsInAggregate action performed
INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
INFO:
The Runconfig command constructed is /database/home/oracle/app/oracle/product/11.2.0/dbhome_1/oui/bin/runConfig.sh ORACLE_HOME=/database/home/oracle/app/oracle/product/11.2.0/dbhome_1 MODE=perform ACTION=configure RERUN=false $*
INFO: Since the option is to overwrite the existing /database/home/oracle/app/oracle/product/11.2.0/dbhome_1/cfgtoollogs/configToolFailedCommands file, backing it up
INFO: The backed up file name is /database/home/oracle/app/oracle/product/11.2.0/dbhome_1/cfgtoollogs/configToolFailedCommands.bak.3
INFO: ConfigClient.saveSession method called
INFO: Calling event ConfigSessionEnding
INFO: ConfigClient.endSession method called
INFO: Completed Configuration
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is 0
INFO: Shutdown Oracle Database 11g Release 2 Installer
I have no clue of what this means. I tried searching everywhere about this issue but wasn't getting the correct link for HP UX.
Would really appreciate any help in this regards. Thanks in advance.Hello,
INFO: UnsatisfiedLinkError exception loading native library: njni11
INFO: java.lang.UnsatisfiedLinkError: /database/home/oracle/app/oracle/product/11.2.0/dbhome_1/lib/libnjni11.so: Unable to find library 'libclntsh.so.11.1'.It seems that you have some missing library or may be you lack some permission to a library.
Best regards,
Jean-Valentin -
INS-20802 Oracle net configuration assistant failed on windows server 2003 R2
Hi all,
I have windows server 2003 r2 installed on VM and tried installing oracle database 11g r2.
But got Oracle net configuration assistant failed. Below is the log
INFO: This variable JRE_HOME is not added to the global context map
INFO: This variable ISQLPLUS_PROTOCOL is not added to the global context map
INFO: This variable ISQLPLUS_PORT is not added to the global context map
INFO: This variable HOST_SID_OFFSET_ENABLED is not added to the global context map
INFO: This variable HOSTNAME is not added to the global context map
INFO: This variable EM_UPLOAD_DISABLE is not added to the global context map
INFO: This variable EM_UIX_DEBUG_FLAG is not added to the global context map
INFO: This variable EMPRODVER is not added to the global context map
INFO: This variable CONSOLE_MODE is not added to the global context map
INFO: This variable CONSOLE_CFG is not added to the global context map
INFO: This variable sl_oraclehomes is not added to the global context map
INFO: This variable s_oc4jDir is not added to the global context map
INFO: This variable s_oc4jAppsDir is not added to the global context map
INFO: This variable s_jreHome is not added to the global context map
INFO: This variable s_configcommand is not added to the global context map
INFO: This variable b_isRAC is not added to the global context map
INFO: This variable b_UNIX is not added to the global context map
INFO: This variable OJSP_JAR_LOC is not added to the global context map
INFO: This variable OJSPUTIL_JAR_LOC is not added to the global context map
INFO: This variable LDAP_JAR_LOC is not added to the global context map
INFO: This variable JAVA_HOME is not added to the global context map
INFO: This variable ISQLPLUS_HOST is not added to the global context map
INFO: This variable EM_UIX_LOCATION is not added to the global context map
INFO: This variable EM_REPOS_HOST is not added to the global context map
INFO: This variable EM_PING_COMMAND is not added to the global context map
INFO: This variable EM_OC4J_HOME is not added to the global context map
INFO: This variable EM_EAR_LOC is not added to the global context map
INFO: This variable EMDROOT is not added to the global context map
INFO: Adding the variable s_oc4jAdmPasswd to the aggregate oracle.sysman.console.db
INFO: Adding the variable s_oc4jAdmPasswd to the global context map for the aggregate oracle.sysman.console.db
INFO: This variable s_launchBrowserClasspath is not added to the global context map
INFO: This variable s_javapOracleHome is not added to the global context map
INFO: This variable PROD_HOME is not added to the global context map
INFO: {Parameter:TOPLEVEL_COMPONENT in {Aggregate:OuiConfigVariables:1.0.0.0.0:common}}: Parameter data type is not compatible with the provided String Array.
INFO: passing params to cf done
INFO: done saving info by cf
INFO: This is a shared oracle home or remote nodes are null. No copy required.
INFO: Checkpoint:Failed Checkpoint found returning it for getAllFailedCheckPoints.
INFO: Checkpoint:Failed Checkpoint found returning null for getLastFailedCheckPoint.
INFO: Checkpoint:Index file written and updated
INFO: Checkpoint:Transfer of file done from remote node
INFO: Updating the global context
INFO: Path To 'globalcontext.xml' = C:\oracle\product\11.2.0\dbhome_1\install\chainedInstall\globalcontext
INFO: Since operation was successful, move the current OiicAPISessionDetails to installed list
INFO: Number of root scripts to be executed = 0
INFO: isSuccessfullInstallation: true
INFO: isSuccessfullRemoteInstallation: true
INFO: Adding ExitStatus SUCCESS to the exit status set
INFO: Completed setting up InstallDB
INFO: Performing Configuration
INFO: Entering ConfigClient.init method
INFO: ConfigClient.init sOracleHomeLoc=C:\oracle\product\11.2.0\dbhome_1, sTopAggId=oracle.server
INFO: Entering ConfigClient.initClientAndSession method
INFO: ConfigClient.initClientAndSession status : connected to the config framework
INFO: ConfigClient.initClientAndSession session begun oracle.sysman.emCfg.client.CfwSession@c0d228
INFO: ConfigClient.initClientAndSession m_oAggregate=[Loracle.sysman.emCfg.common.IAggregate;@1257f0e
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO: Exiting ConfigClient.init method
INFO: Calling event ConfigSessionInitialized
INFO: ConfigClient.registerOutErrStream method called
INFO: Entering ConfigClient.getToolsList method
INFO: Created config job for Oracle Net Configuration Assistant
INFO: Created config job for Oracle Database Configuration Assistant
INFO: Updating Transient Parameters in the Aggregates
INFO: Updating Transient Parameters for oracle.server
INFO: Updating Transient Parameters for oracle.assistants.netca.client
INFO: Updating Transient Parameters for oracle.assistants.server
INFO: Setting value to transient variable s_dbcaArgs
INFO: Setting value to transient variable S_SYSMANPASSWORD
INFO: Setting value to transient variable s_systemPasswordFlag
INFO: Setting value to transient variable s_sysmanPasswordFlag
INFO: Setting value to transient variable S_HOSTUSERPASSWORD
INFO: Setting value to transient variable s_dbcaArgsOverride
INFO: Setting value to transient variable windows_commandline_prefix
INFO: Setting value to transient variable s_sysPasswordFlag
INFO: Setting value to transient variable S_SYSPASSWORD
INFO: Setting value to transient variable s_asmsnmpPasswordFlag
INFO: Setting value to transient variable S_DBSNMPPASSWORD
INFO: Setting value to transient variable s_dbsnmpPasswordFlag
INFO: Setting value to transient variable S_ASMSNMPPASSWORD
INFO: Setting value to transient variable S_SYSTEMPASSWORD
INFO: Setting value to transient variable s_hostUserPasswordFlag
INFO: Updating Transient Parameters for OuiConfigVariables
INFO: Updating Transient Parameters for oracle.sysman.ccr
INFO: Updating Transient Parameters for oracle.sysman.console.db
INFO: Successfully updated Transient Parameters in the Aggregates
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=true $*
INFO: Created a new file C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands.bak
INFO: Entering ConfigClient.executeToolsInAggregate method
INFO: ConfigClient.executeToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@1ae9cec
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeToolsInAggregate action assigned
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: UnsatisfiedLinkError exception loading native library: oranjni11
INFO: java.lang.UnsatisfiedLinkError: C:\oracle\product\11.2.0\dbhome_1\BIN\oranjni11.dll: Can't find dependent libraries
WARNING: java.lang.UnsatisfiedLinkError: jniGetOracleHome
WARNING: at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
WARNING: at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
WARNING: at oracle.net.ca.NetCALogger.getOracleHome(NetCALogger.java:230)
WARNING: at oracle.net.ca.NetCALogger.initOracleParameters(NetCALogger.java:215)
WARNING: at oracle.net.ca.NetCALogger.initLogger(NetCALogger.java:130)
WARNING: at oracle.net.ca.NetCA.main(NetCA.java:408)
INFO:
INFO: Error: jniGetOracleHome
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
INFO: Oracle Net Configuration Assistant failed.
INFO: Oracle Net Configuration Assistant failed.
INFO: ConfigClient.executeToolsInAggregate action performed
INFO: Exiting ConfigClient.executeToolsInAggregate method
INFO: Calling event ConfigToolsExecuted
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=false $*
INFO: Created a new file C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands.bak
WARNING: readme.txt file doesn't exits
INFO: ConfigClient.saveSession method called
INFO: Calling event ConfigSessionEnding
INFO: ConfigClient.endSession method called
INFO: Completed Configuration
INFO: Shutting down OUISetupDriver.JobExecutorThread
INFO: Cleaning up, please wait...
INFO: Dispose the install area control object
INFO: Update the state machine to STATE_CLEAN
INFO: All forked task are completed at state setup
INFO: Completed background operations
INFO: Moved to state <setup>
INFO: Performing Configuration
INFO: Entering ConfigClient.init method
INFO: ConfigClient.init sOracleHomeLoc=C:\oracle\product\11.2.0\dbhome_1, sTopAggId=oracle.server
INFO: Entering ConfigClient.initClientAndSession method
INFO: ConfigClient.initClientAndSession status : connected to the config framework
INFO: ConfigClient.initClientAndSession session begun oracle.sysman.emCfg.client.CfwSession@140de18
INFO: ConfigClient.initClientAndSession m_oAggregate=[Loracle.sysman.emCfg.common.IAggregate;@1b52041
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO: Exiting ConfigClient.init method
INFO: Calling event ConfigSessionInitialized
INFO: ConfigClient.registerOutErrStream method called
INFO: Entering ConfigClient.getToolsList method
INFO: Selecting job named 'Oracle Net Configuration Assistant' for retry
INFO: Selecting job named 'Oracle Database Configuration Assistant' for retry
INFO: Updating Transient Parameters in the Aggregates
INFO: Updating Transient Parameters for oracle.server
INFO: Updating Transient Parameters for oracle.assistants.netca.client
INFO: Updating Transient Parameters for oracle.assistants.server
INFO: Setting value to transient variable s_dbcaArgs
INFO: Setting value to transient variable S_SYSMANPASSWORD
INFO: Setting value to transient variable s_systemPasswordFlag
INFO: Setting value to transient variable s_sysmanPasswordFlag
INFO: Setting value to transient variable S_HOSTUSERPASSWORD
INFO: Setting value to transient variable s_dbcaArgsOverride
INFO: Setting value to transient variable windows_commandline_prefix
INFO: Setting value to transient variable s_sysPasswordFlag
INFO: Setting value to transient variable S_SYSPASSWORD
INFO: Setting value to transient variable s_asmsnmpPasswordFlag
INFO: Setting value to transient variable S_DBSNMPPASSWORD
INFO: Setting value to transient variable s_dbsnmpPasswordFlag
INFO: Setting value to transient variable S_ASMSNMPPASSWORD
INFO: Setting value to transient variable S_SYSTEMPASSWORD
INFO: Setting value to transient variable s_hostUserPasswordFlag
INFO: Updating Transient Parameters for OuiConfigVariables
INFO: Updating Transient Parameters for oracle.sysman.ccr
INFO: Updating Transient Parameters for oracle.sysman.console.db
INFO: Successfully updated Transient Parameters in the Aggregates
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=true $*
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands.bak.1
INFO: Entering ConfigClient.executeSelectedToolsInAggregate method
INFO: ConfigClient.executeSelectedToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@b970f5
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeSelectedToolsInAggregate action assigned
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: UnsatisfiedLinkError exception loading native library: oranjni11
INFO: java.lang.UnsatisfiedLinkError: C:\oracle\product\11.2.0\dbhome_1\BIN\oranjni11.dll: Can't find dependent libraries
WARNING: java.lang.UnsatisfiedLinkError: jniGetOracleHome
WARNING: at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
WARNING: at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
WARNING: at oracle.net.ca.NetCALogger.getOracleHome(NetCALogger.java:230)
WARNING: at oracle.net.ca.NetCALogger.initOracleParameters(NetCALogger.java:215)
WARNING: at oracle.net.ca.NetCALogger.initLogger(NetCALogger.java:130)
WARNING: at oracle.net.ca.NetCA.main(NetCA.java:408)
INFO:
INFO: Error: jniGetOracleHome
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
INFO: Oracle Net Configuration Assistant failed.
INFO: Oracle Net Configuration Assistant failed.
INFO: ConfigClient.executeSelectedToolsInAggregate action performed
INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=false $*
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands.bak.1
WARNING: readme.txt file doesn't exits
INFO: ConfigClient.saveSession method called
INFO: Calling event ConfigSessionEnding
INFO: ConfigClient.endSession method called
INFO: Completed Configuration
INFO: Performing Configuration
INFO: Entering ConfigClient.init method
INFO: ConfigClient.init sOracleHomeLoc=C:\oracle\product\11.2.0\dbhome_1, sTopAggId=oracle.server
INFO: Entering ConfigClient.initClientAndSession method
INFO: ConfigClient.initClientAndSession status : connected to the config framework
INFO: ConfigClient.initClientAndSession session begun oracle.sysman.emCfg.client.CfwSession@969e08
INFO: ConfigClient.initClientAndSession m_oAggregate=[Loracle.sysman.emCfg.common.IAggregate;@6155e3
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO: Exiting ConfigClient.init method
INFO: Calling event ConfigSessionInitialized
INFO: ConfigClient.registerOutErrStream method called
INFO: Entering ConfigClient.getToolsList method
INFO: Selecting job named 'Oracle Net Configuration Assistant' for retry
INFO: Selecting job named 'Oracle Database Configuration Assistant' for retry
INFO: Updating Transient Parameters in the Aggregates
INFO: Updating Transient Parameters for oracle.server
INFO: Updating Transient Parameters for oracle.assistants.netca.client
INFO: Updating Transient Parameters for oracle.assistants.server
INFO: Setting value to transient variable s_dbcaArgs
INFO: Setting value to transient variable S_SYSMANPASSWORD
INFO: Setting value to transient variable s_systemPasswordFlag
INFO: Setting value to transient variable s_sysmanPasswordFlag
INFO: Setting value to transient variable S_HOSTUSERPASSWORD
INFO: Setting value to transient variable s_dbcaArgsOverride
INFO: Setting value to transient variable windows_commandline_prefix
INFO: Setting value to transient variable s_sysPasswordFlag
INFO: Setting value to transient variable S_SYSPASSWORD
INFO: Setting value to transient variable s_asmsnmpPasswordFlag
INFO: Setting value to transient variable S_DBSNMPPASSWORD
INFO: Setting value to transient variable s_dbsnmpPasswordFlag
INFO: Setting value to transient variable S_ASMSNMPPASSWORD
INFO: Setting value to transient variable S_SYSTEMPASSWORD
INFO: Setting value to transient variable s_hostUserPasswordFlag
INFO: Updating Transient Parameters for OuiConfigVariables
INFO: Updating Transient Parameters for oracle.sysman.ccr
INFO: Updating Transient Parameters for oracle.sysman.console.db
INFO: Successfully updated Transient Parameters in the Aggregates
INFO: Configuration log directory - C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=true $*
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolAllCommands.bak.2
INFO: Entering ConfigClient.executeSelectedToolsInAggregate method
INFO: ConfigClient.executeSelectedToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@1e976fd
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeSelectedToolsInAggregate action assigned
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: UnsatisfiedLinkError exception loading native library: oranjni11
INFO: java.lang.UnsatisfiedLinkError: C:\oracle\product\11.2.0\dbhome_1\BIN\oranjni11.dll: Can't find dependent libraries
WARNING: java.lang.UnsatisfiedLinkError: jniGetOracleHome
WARNING: at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
WARNING: at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
WARNING: at oracle.net.ca.NetCALogger.getOracleHome(NetCALogger.java:230)
WARNING: at oracle.net.ca.NetCALogger.initOracleParameters(NetCALogger.java:215)
WARNING: at oracle.net.ca.NetCALogger.initLogger(NetCALogger.java:130)
WARNING: at oracle.net.ca.NetCA.main(NetCA.java:408)
INFO:
INFO: Error: jniGetOracleHome
INFO: Oracle Net Services configuration failed. The exit code is 1
WARNING:
INFO:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
INFO: Oracle Net Configuration Assistant failed.
INFO: Oracle Net Configuration Assistant failed.
INFO: ConfigClient.executeSelectedToolsInAggregate action performed
INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
INFO:
The Runconfig command constructed is C:\oracle\product\11.2.0\dbhome_1\oui\bin\runConfig.bat ORACLE_HOME=C:\oracle\product\11.2.0\dbhome_1 MODE=perform ACTION=configure RERUN=false $*
INFO: Since the option is to overwrite the existing C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands file, backing it up
INFO: The backed up file name is C:\oracle\product\11.2.0\dbhome_1\cfgtoollogs\configToolFailedCommands.bak.2
WARNING: readme.txt file doesn't exits
INFO: ConfigClient.saveSession method called
INFO: Calling event ConfigSessionEnding
INFO: ConfigClient.endSession method called
INFO: Completed ConfigurationHi Srini,
The issue is resolved. Thanks for your response.
The issue is, windows 2003 server is 32 bit and I am trying to install 64 bit 11g database. I tried installing 32 bit 11g database. Before that I have cleared the traces of virtual box in my host system and reinstalled it and tried. It worked out.
Thanks
Sunil -
Oracle Net Configuration Assistant failed
when Instaling Oracle 10G developer suite on my machine (complete installation) I got this error:
Output generated from configuration assistant "Oracle Net Configuration Assistant":
Parsing command line arguments:
Parameter "silent" = true
Parameter "orahome" = c:\ora10Gdev
Parameter "orahnam" = Ora10G
Parameter "instype" = custom
Parameter "inscomp" = client,oraclenet
Parameter "insprtcl" = tcp,nmp,tcps
Parameter "cfg" = local
Parameter "authadp" = NO_VALUE
Parameter "responsefile" = c:\ora10Gdev\network\install\netca_clt_cus.rsp
Done parsing command line arguments.
Environmental error detected: The current Oracle Home and the Oracle Home passed from the installer are not the same. Oracle Net Configuration Assistant cannot continue.
It is recommended that you continue installation without completing Oracle Net configuration. Once the installation is complete run the Oracle Net Configuration Assistant separately after checking that the ORACLE_HOME environment variable is not set (preferred on Windows platforms) or that it is set to the correct Oracle Home.
Oracle Net Services configuration failed. The exit code is 1
Configuration assistant "Oracle Net Configuration Assistant" failed
has anybody encountered this same problem.
Thanks.Well, I hope that you have a static IP address on your machine
Add that static IP address to the hosts file.
Also make sure that you have the latest JDK installed.
regards -
Oracle Net Configuration Assistant failed during installtion ..
Hello,
I have installed oracle 11g on windows 7 enterprise editions..64 bit..
During installtion i am gettign
[INS-20802] Oracle Net Configuration Assistant failed. meaasge
INFO: Error: Environmental error detected: Oracle Home is set to "C:\app\oracle\product\11.2.0\dbhome_3\" in the environment is different from Oracle Net Configuration Assistant installed Oracle Home.
INFO: Verify that the ORACLE_HOME environment variable or registry setting is set to correct value and relaunch Oracle Net Configuration Assistant.
I removed all environemnt variable from system related to oracle home..
But i have analother oracle installtion on same box under "C:\app\oracle\product\11.2.0\dbhome_3\" ...
we have oracle key entries in regedit of windows..but i can not remove that..
IS new installtion is refering to old home..?
Any idea how to correct it ...Abdelhadi_DBA wrote:
Hi osama,
Q1:What does implied that oracle database version is not vertified for OS?Oracle certifies its software on various OS versions - this certification ensures that the Oracle software will work as advertised on the various OS's that have been certified. If a specific software is not certified on a specific OS, that the software may or may not work as advertised, and Oracle will not help in troubleshooting or fixing any errors.
Q2 Can you please give us the liste of OS supported by oracle ?
Thank you in advance.Pl see the Install Docs for the certified OS versions
11gR1 - http://tahiti.oracle.com/pls/db111/portal.portal_db?selected=11&frame=
11gR2 - http://tahiti.oracle.com/pls/db112/portal.portal_db?selected=11&frame=
for example - 11gR1 on Windows - http://docs.oracle.com/cd/B28359_01/install.111/b32006/reqs.htm#CHDHGGFE
HTH
Srini -
Oracle Net Configuration Assistant Failed(see details...) 11g on Fedora 7
I am a newbie in a Linux and Oracle ,so
can somebody help me to solve this problem, i've done everything from
this site : http://www.oracle-base.com/articles/11g/OracleDB11gR1InstallationOnFedora7.php
and i've got this error :
Output generated from configuration assistant "Oracle Net Configuration Assistant":
Command = /home/oracle/app/oracle/product/11.1.0/db_1/bin/netca /orahome /home/oracle/app/oracle/product/11.1.0/db_1 /orahnam OraDb11g_home1 /instype typical /inscomp client,oraclenet,javavm,server,ano /insprtcl tcp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile /home/oracle/app/oracle/product/11.1.0/db_1/network/install/netca_typ.rsp
Parsing command line arguments:
Parameter "orahome" = /home/oracle/app/oracle/product/11.1.0/db_1
Parameter "orahnam" = OraDb11g_home1
Parameter "instype" = typical
Parameter "inscomp" = client,oraclenet,javavm,server,ano
Parameter "insprtcl" = tcp
Parameter "cfg" = local
Parameter "authadp" = NO_VALUE
Parameter "nodeinfo" = NO_VALUE
Parameter "responsefile" = /home/oracle/app/oracle/product/11.1.0/db_1/network/install/netca_typ.rsp
Done parsing command line arguments.
Oracle Net Services Configuration:
# An unexpected error has been detected by HotSpot Virtual Machine:
# SIGSEGV (0xb) at pc=0x00b6fdd3, pid=7312, tid=3086751952
# Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [libc.so.6+0x6ddd3] index+0x63
Configuration assistant "Oracle Net Configuration Assistant" failed
The "/home/oracle/app/oracle/product/11.1.0/db_1/cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.-----------------------------------------------------------------------------
thxLet's assume your software installation was successful. Even if no database was created at this time. Check the Oracle Universal Installer inventory to verify this. At this time you should verify your connectivity, as previously suggested, verify the hosts file properly describes the hostname.domainname and the simple hostname. Verify the security is disabled, according to the install guide you have referred to.
Then check the environment variables PATH, ORACLE_HOME, ORACLE_SID, LD_LIBRARY_PATH are properly set and issue the commands:
1) netmgr, this will be used to configure the listener and the tnsnames.ora file, you could use the netca if you want, this is a subset of netmgr.
2) dbca, this will assist you in creating the database. there you will find an option to setup enterprise manager, ensure you have it selected so the EM repository is created.
3) You won't find isqlplus on 11g, but the regular sqlplus CLI is available
~ Madrid -
Error:Oracle Net Configuration Assistant failed
Hi ,
I am trying to create a database along with Oracle product installation on my linux server(86*64) by using ./runInstaller cmd.During installation i am getting the following error.
[INS-20802] Oracle Net Configuration Assistant failed.
Log file details:
===========
==> installActions2012-07-05_02-21-49PM.log <==
INFO: Oracle Net Listener Startup:
INFO: Running Listener Control:
INFO: /u01/app/oracle/product/11.2.0/dbhome_1/bin/lsnrctl start LISTENER
INFO: Listener Control complete.
INFO: Listener start failed.
INFO: Check the trace file for details: /u01/app/oracle/cfgtoollogs/netca/trace_OraDb11g_home2-1207052PM3650.log
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
==> . <==
tail: error reading `.': Is a directory
tail: .: cannot follow end of this type of file; giving up on this name
Pls any one suggest me .. How to resolve this issue.
Thanks & Regards,
Deena.Hi Leôncio ,
I got that error while creating database along with oracle product installation.After installation i configured the database control with EM manually by using emca command which is in $ORACLE_HOME/bin.
Thank you so much for your reply.
-Deena. -
Configuration assistant "Oracle Net Configuration Assistant" failed
I was installing Oracle 10g Enterprise and received the following failure notificaiton. How can I resolve this?
Output generated from configuration assistant "Oracle Net Configuration Assistant":
Command = C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\bin/java.exe -Dsun.java2d.noddraw=true -Duser.dir=C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\bin -classpath ";C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\lib\rt.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ldapjclnt10.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ewt3.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ewtcompat-3_3_15.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\jlib\NetCA.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\jlib\netcam.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\netcfg.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\help4.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\jewt4.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\oracle_ice.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\share.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\swingall-1_1_1.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\lib\i18n.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\srvmhas.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\srvm.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\oui\jlib\OraInstaller.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\lib\xmlparserv2.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\tools" oracle.net.ca.NetCA /orahome C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2 /orahnam OraDb10g_home1 /instype typical /inscomp client,oraclenet,javavm,server,ano /insprtcl tcp,nmp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\install\netca_typ.rsp
Error occurred during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
Configuration assistant "Oracle Net Configuration Assistant" failed
The "C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.-----------------------------------------------------------------------------
Edited by: BenS on May 20, 2009 6:05 PM
The following information was found in the installActions...log file.
INFO: cf session hashcode: 13785219
INFO: cf session saved with key: OraDb10g_home1 oracle.server
INFO: cf session is ok
INFO: created and saved cf session for oh: OraDb10g_home1
INFO: passing params to cf
INFO: ORACLE_HOME is not settable, hence not setting the value
INFO: ORACLE_HOME is not settable, hence not setting the value
INFO: ORACLE_HOME is not settable, hence not setting the value
INFO: ORACLE_HOME is not settable, hence not setting the value
INFO: {Parameter:TOPLEVEL_COMPONENT in {Aggregate:OuiConfigVariables:1.0.0.0.0:common}}: Parameter data type is not compatible with the provided String Array.
INFO: passing params to cf done
INFO: done saving info by cf
INFO: This is a shared oracle home or remote nodes are null. No copy required.
INFO: cf session retrieved for key: OraDb10g_home1 oracle.server
INFO: cf session retrieved for key: OraDb10g_home1 oracle.server
INFO: cf session retrieved for key: OraDb10g_home1 oracle.server
INFO: cf session retrieved for key: OraDb10g_home1 oracle.server
INFO: RUN_RECOMMENDED_TOOLS FIRST is set to false
INFO: No of Recommended Tools3
INFO: plugin-list is created
INFO: pluginlist is updated for: Oracle Database 10g current size: 1
INFO: No of ExitOnly Tools in this session: 1
INFO: cf session for perform has hashcode: 13785219
INFO: detached tool list getting prepared fo comp: Oracle Database 10g
INFO: cfsession hashcode for exit only tools: 13785219
INFO: hashcode for action: 8813601
INFO: No of ExitOnly Tools: 1
INFO: exit-tool: Launch browser
INFO: saving exit only tools ...
INFO: no detached only tools in this session
INFO: exit-only tools are created in single installation
INFO: no. of sets of tools to be run: 1
INFO: ca page to be shown: true
INFO: exitonly tools to be excuted passed: 1
INFO: Starting to execute configuration assistants
INFO: Command = C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\bin/java.exe -Dsun.java2d.noddraw=true -Duser.dir=C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\bin -classpath ";C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\lib\rt.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ldapjclnt10.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ewt3.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\ewtcompat-3_3_15.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\jlib\NetCA.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\jlib\netcam.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\netcfg.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\help4.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\jewt4.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\oracle_ice.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\share.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\swingall-1_1_1.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\lib\i18n.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\srvmhas.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jlib\srvm.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\oui\jlib\OraInstaller.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\lib\xmlparserv2.jar;C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\tools" oracle.net.ca.NetCA /orahome C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2 /orahnam OraDb10g_home1 /instype typical /inscomp client,oraclenet,javavm,server,ano /insprtcl tcp,nmp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\network\install\netca_typ.rsp
Error occurred during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
Command = C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\jdk\jre\bin/java.exe has failed
INFO: Configuration assistant "Oracle Net Configuration Assistant" failed
INFO: The "C:\oraclexe\app\oracle;\oracle\product\10.2.0\db_2\cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
SEVERE: OUI-25031:Some of the configuration assistants failed. It is strongly recommended that you retry the configuration assistants at this time. Not successfully running any "Recommended" assistants means your system will not be correctly configured.
1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in the failures.
2. Fix the errors causing these failures.
3. Select the failed assistants and click the 'Retry' button to retry them.
INFO: User Selected: Yes/OKI had Oracle 10g XE (Express installed but uninstalled it in case it was causing conflicts with the installation of 10 Enterprise). It appeared to have uninstalled cleanly.
However, I was looking at my Environment variables and noticed the following:
Oracle in OraDb10g_home1 points to a directory that doesn't exists since the uninstall. I deleted this variable.
I also receive the following warning during prerequiste check (but I appeared to have a solution according ot the documentation)
Checking Network Configuration requirements ...
Check complete. The overall result of this check is: Failed <<<<
Problem: The install has detected that the primary IP address of the system is DHCP-assigned.
Recommendation: Oracle supports installations on systems with DHCP-assigned IP addresses; However, before you can do this, you must configure the Microsoft LoopBack Adapter to be the primary network adapter on the system. See the Installation Guide for more details on installing the software on systems configured with DHCP.
After delete the environment variable I restarted the Install and it installed fine.
Thank you for the help... -
Oracle net configuration assistent failed during database installation
Hi,
I am installing oracle database 10g in oel5 during installation the oracle net configuration has failed
Pls provide me solution to overcome this problem while i am in the middle of the installationHi user;
Please check CONFIGURATION ASSISTANT ''OMS CONFIGURATION'' FAILED OUI-25031 and see its helfpul for your issue
Regard
Helios -
Net configuration assistant fail on install under linux
Hi,
after a crash of our server. I tried to install oracle 9i release 2. Everything is working, but on install die net configuration assistant failed. How can I start it up after install? The database is already created by the installer.
thanks a lot,
Remco PloegYour locales are cooked. Use dpkg-reconfigure locales, select your local language (both en_US versions for me), C as your default, and you should be set.
-
Grid 11GR2:: [INS-20802] Oracle Net Configuration Assistant Failed
Hi Oracle DBA's.
I am trying to configure GRID comprising of 2 Nodes and the installation works without error all the way through to the end of the installer when it
errors out @ the *Oracle Net Configuration Assistant. I've built this before without hassle and cannot figure out what's causing the error, this time round.
2 Nodes (Redhat 5.4 64 Bit)
Linux jabal.example.com 2.6.18-128.el5 #1 SMP Wed Dec 17 11:41:38 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
jabal.example.com & jebel.example.com are the nodes.
Both the servers are clean installs and updated with all the required dependencies satisfied.
Iptables & SElinux are disabled on both nodes.
I've read a few posts on the net pointing the problem to a miconfigured /etc/hosts file, i've included mine here below for some comment?
127.0.0.1 localhost.localdomain localhost
172.18.16.150 jabal.example.com jabal
172.18.16.151 jebel.example.com jebel
172.18.16.190 jabal-vip.example.com jabal-vip
172.18.16.191 jebel-vip.example.com jebel-vip
This is the log from the installer:
INFO: Updating Transient Parameters for oracle.assistants.netca.client
INFO: Updating Transient Parameters for OuiConfigVariables
INFO: Updating Transient Parameters for oracle.assistants.asm
INFO: Setting value to transient variable S_ASMMONITORPASSWORD
INFO: Setting value to transient variable S_ASMPASSWORD
INFO: Setting value to transient variable s_asmcaArgs
INFO: Setting value to transient variable s_ASMPasswordFlag
INFO: Setting value to transient variable s_ASMMonitorPasswordFlag
INFO: Successfully updated Transient Parameters in the Aggregates
INFO: Configuration log directory - /u01/11.2.0/grid/cfgtoollogs
INFO:
The Runconfig command constructed is /u01/11.2.0/grid/oui/bin/runConfig.sh ORACLE_HOME=/u01/11.2.0/grid MODE=perform ACTION=configure RERUN=true $*
INFO: Created a new file /u01/11.2.0/grid/cfgtoollogs/configToolAllCommands
INFO: Since the option is to overwrite the existing /u01/11.2.0/grid/cfgtoollogs/configToolAllCommands file, backing it up
INFO: The backed up file name is /u01/11.2.0/grid/cfgtoollogs/configToolAllCommands.bak
INFO: Entering ConfigClient.executeToolsInAggregate method
INFO: ConfigClient.executeToolsInAggregate oAggregate=oracle.crs:oracle.crs:11.2.0.1.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@63e35108
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeToolsInAggregate action assigned
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Parsing command line arguments:
INFO: Parameter "orahome" = /u01/11.2.0/grid
INFO: Parameter "orahnam" = Ora11g_gridinfrahome1
INFO: Parameter "instype" = typical
INFO: Parameter "inscomp" = client,oraclenet,javavm,server
INFO: Parameter "insprtcl" = tcp
INFO: Parameter "cfg" = local
INFO: Parameter "authadp" = NO_VALUE
INFO: Parameter "responsefile" = /u01/11.2.0/grid/network/install/netca_typ.rsp
INFO: Parameter "silent" = true
INFO: Done parsing command line arguments.
INFO: Oracle Net Services Configuration:
INFO: Profile configuration complete.
INFO: Profile configuration complete.
INFO: Problem in configuration: PRCN-2061 : Failed to add listener ora.LISTENER.lsnr
INFO: PRCN-2065 : Port(s) 1521 are not available on the nodes given
INFO: PRCN-2035 : Port 1521 is not available on node(s) or virtual host(s): jabal-vip,jebel-vip
INFO: Oracle Net Listener Startup:
INFO: Listener does not exists.
INFO: Check the trace file for details: /u01/app/oracle/cfgtoollogs/netca/trace_Ora11g_gridinfrahome1-10072412PM4248.log
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration Assistant
And this is the log the above log refers to:
/u01/app/oracle/cfgtoollogs/netca/trace_Ora11g_gridinfrahome1-10072412PM4248.log
[root@jabal /]# tail -50 /u01/app/oracle/cfgtoollogs/netca/trace_Ora11g_gridinfrahome1-10072412PM4248.log
[main] [ 2010-07-24 12:42:53.568 SAST ] [CRSNative.getStat:1155] looking for following attributes:
[main] [ 2010-07-24 12:42:53.569 SAST ] [CRSNative.getStat:1157] 'USR_ORA_VIP'
[main] [ 2010-07-24 12:42:53.590 SAST ] [CRSNative.getStat:1170] crs found 1 attributes
[main] [ 2010-07-24 12:42:53.591 SAST ] [CRSNative.getStat:1180] Name: 'USR_ORA_VIP'; Value: 'jebel-vip'
[main] [ 2010-07-24 12:42:53.592 SAST ] [CRSNative.getStatus:763] Looking for status: resource ora.jabal.vip
[main] [ 2010-07-24 12:42:53.615 SAST ] [CRSNativeResult.addRIAttr:139] addRIAttr: name 'ora.jabal.vip 1 1', 'STATE':'INTERMEDIATE'
[main] [ 2010-07-24 12:42:53.616 SAST ] [CRSNativeResult.addRIAttr:139] addRIAttr: name 'ora.jabal.vip 1 1', 'TARGET':'ONLINE'
[main] [ 2010-07-24 12:42:53.617 SAST ] [CRSNative.searchEntities:857] found 1 ntities
[main] [ 2010-07-24 12:42:53.618 SAST ] [CRSNative.getRIStatus:1374] RI: 'ora.jabal.vip 1 1', state: 'INTERMEDIATE', target: 'ONLINE'
[main] [ 2010-07-24 12:42:53.620 SAST ] [CRSNative.getStatus:789] Resource: ora.jabal.vip, status: INTERMEDIATE_ONLINE
[main] [ 2010-07-24 12:42:53.621 SAST ] [CRSNative.getStat:1153] About to call crs stat: name: ora.jabal.vip, type: 1, node: null
[main] [ 2010-07-24 12:42:53.622 SAST ] [CRSNative.getStat:1155] looking for following attributes:
[main] [ 2010-07-24 12:42:53.622 SAST ] [CRSNative.getStat:1157] 'USR_ORA_VIP'
[main] [ 2010-07-24 12:42:53.647 SAST ] [CRSNative.getStat:1170] crs found 1 attributes
[main] [ 2010-07-24 12:42:53.647 SAST ] [CRSNative.getStat:1180] Name: 'USR_ORA_VIP'; Value: 'jabal-vip'
[main] [ 2010-07-24 12:42:53.648 SAST ] [VIPImpl.address:442] vipName=jabal-vip
[main] [ 2010-07-24 12:42:53.649 SAST ] [CRSNative.getStatus:763] Looking for status: resource ora.jebel.vip
[main] [ 2010-07-24 12:42:53.672 SAST ] [CRSNativeResult.addRIAttr:139] addRIAttr: name 'ora.jebel.vip 1 1', 'STATE':'INTERMEDIATE'
[main] [ 2010-07-24 12:42:53.673 SAST ] [CRSNativeResult.addRIAttr:139] addRIAttr: name 'ora.jebel.vip 1 1', 'TARGET':'ONLINE'
[main] [ 2010-07-24 12:42:53.674 SAST ] [CRSNative.searchEntities:857] found 1 ntities
[main] [ 2010-07-24 12:42:53.675 SAST ] [CRSNative.getRIStatus:1374] RI: 'ora.jebel.vip 1 1', state: 'INTERMEDIATE', target: 'ONLINE'
[main] [ 2010-07-24 12:42:53.675 SAST ] [CRSNative.getStatus:789] Resource: ora.jebel.vip, status: INTERMEDIATE_ONLINE
[main] [ 2010-07-24 12:42:53.676 SAST ] [CRSNative.getStat:1153] About to call crs stat: name: ora.jebel.vip, type: 1, node: null
[main] [ 2010-07-24 12:42:53.677 SAST ] [CRSNative.getStat:1155] looking for following attributes:
[main] [ 2010-07-24 12:42:53.677 SAST ] [CRSNative.getStat:1157] 'USR_ORA_VIP'
[main] [ 2010-07-24 12:42:53.704 SAST ] [CRSNative.getStat:1170] crs found 1 attributes
[main] [ 2010-07-24 12:42:53.705 SAST ] [CRSNative.getStat:1180] Name: 'USR_ORA_VIP'; Value: 'jebel-vip'
[main] [ 2010-07-24 12:42:53.705 SAST ] [VIPImpl.address:442] vipName=jebel-vip
[main] [ 2010-07-24 12:42:53.707 SAST ] [PortAvailableCommand.execute:136] Check port on node(s): jabal-vip jebel-vip
[main] [ 2010-07-24 12:42:53.709 SAST ] [PortAvailableCommand.execute:149] Port 1521 is not available on node jabal-vip
[main] [ 2010-07-24 12:42:53.710 SAST ] [PortAvailableCommand.execute:149] Port 1521 is not available on node jebel-vip
[main] [ 2010-07-24 12:42:53.719 SAST ] [NodeAppsFactoryImpl.checkPortHelper:1525] port=1521 availability status=false across nodeList=jabal-vip,jebel-vip
[main] [ 2010-07-24 12:42:53.722 SAST ] [ConfigureListenerOPS.saveListener:1318] retry = false
[main] [ 2010-07-24 12:42:53.723 SAST ] [ConfigureListenerOPS.startOrStopListener:1622] Starting listener LISTENER...
[main] [ 2010-07-24 12:42:53.751 SAST ] [CRSNativeResult.addComp:162] add comp: name ora.LISTENER.lsnr, rc 210, msg CRS-0210: Could not find resource 'ora.LISTENER.lsnr'.
[main] [ 2010-07-24 12:42:53.752 SAST ] [CRSNative.isEntityRegistered:672] entity: ora.LISTENER.lsnr, type: 1, registered: false
[main] [ 2010-07-24 12:42:53.753 SAST ] [ConfigureListenerOPS.startOrStopListener:1644] PRCR-1001 : Resource ora.LISTENER.lsnr does not exist
PRCR-1001 : Resource ora.LISTENER.lsnr does not exist
at oracle.cluster.impl.common.SoftwareModuleImpl.crsResource(SoftwareModuleImpl.java:778)
at oracle.cluster.impl.nodeapps.ListenerImpl.crsResource(ListenerImpl.java:1201)
at oracle.cluster.impl.nodeapps.NodeAppsFactoryImpl.getListener(NodeAppsFactoryImpl.java:920)
at oracle.cluster.nodeapps.NodeAppsFactory.getListener(NodeAppsFactory.java:1348)
at oracle.sysman.assistants.util.hasi.HAListenerUtils.startListener(HAListenerUtils.java:259)
at oracle.net.ca.ConfigureListener.startListener(ConfigureListener.java:1515)
at oracle.net.ca.ConfigureListenerOPS.startOrStopListener(ConfigureListenerOPS.java:1630)
at oracle.net.ca.ConfigureListener.typicalConfigure(ConfigureListener.java:256)
at oracle.net.ca.ConfigureListenerOPS.typicalConfigure(ConfigureListenerOPS.java:289)
at oracle.net.ca.SilentConfigure.performSilentConfigure(SilentConfigure.java:185)
at oracle.net.ca.InitialSetup.<init>(NetCA.java:4159)
at oracle.net.ca.NetCA.main(NetCA.java:405)
Any pointers in the right direction would be great, as i cannot pick up a lead from the logs above ?
Regards
RonaldI had a similar issue to this. It turned out the tns listener had already started on the VIP address on the first node.
[root@rac-1 home]# netstat -nltp
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 172.25.15.132:1521 0.0.0.0:* LISTEN 18253/tnslsnr
[root@rac-1 home]# Not sure how this got started since the only program I had run was the Grid installer, however killing this process and retrying the Oracle Net Configuration Assistant step allowed me to continue. -
[INS-20802] Oracle Net Configuration Assistant failed. During installation
Solved one problem now encounter another :(
What to do? Any help is appreciated.
Here is the log.
INFO: Started Plugin named: Oracle Net Configuration Assistant
INFO: Found associated job
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Starting 'Oracle Net Configuration Assistant'
INFO: Parsing command line arguments:
INFO: Parameter "orahome" = /u01/app/crs/product/11.1.0/db_1
INFO: Parameter "orahnam" = Ora11g_gridinfrahome1
INFO: Parameter "instype" = typical
INFO: Parameter "inscomp" = client,oraclenet,javavm,server
INFO: Parameter "insprtcl" = tcp
INFO: Parameter "cfg" = local
INFO: Parameter "authadp" = NO_VALUE
INFO: Parameter "responsefile" = /u01/app/crs/product/11.1.0/db_1/network/install/netca_typ.rsp
INFO: Parameter "silent" = true
INFO: Done parsing command line arguments.
INFO: Oracle Net Services Configuration:
INFO: ProfileException: Could not save Profile: TNS-04415: File i/o error
INFO: caused by: java.io.FileNotFoundException: /u01/app/oracle/product/11.1.0/db_1/network/admin/sqlnet.ora.linux1 (No such file or directory)
INFO: Profile configuration complete.
INFO: ProfileException: Could not save Profile: TNS-04415: File i/o error
INFO: caused by: java.io.FileNotFoundException: /u01/app/oracle/product/11.1.0/db_1/network/admin/sqlnet.ora.linux2 (No such file or directory)
INFO: Profile configuration complete.
INFO: Problem in configuration: /bin/cp: cannot stat `/u01/app/oracle/product/11.1.0/db_1/network/admin/sqlnet.ora.linux1': No such file or directory :failed/u01/app/oracle/product/11.1.0/db_1/network/admin/sqlnet.ora.linux2: No such file or directory :failed
INFO: Oracle Net Configuration Assistant is launched from Database home. To configure default listener "LISTENER", relaunch Oracle Net Configuration Assistant from Grid Infrastructure home.
INFO: Check the trace file for details: /u01/app/oracle/cfgtoollogs/netca/trace_Ora11g_gridinfrahome1-09112510AM4010.log
INFO: Oracle Net Services configuration failed. The exit code is 1
INFO:
WARNING:
INFO: Completed Plugin named: Oracle Net Configuration AssistantHi guys. Thanks for the replay. Just raises more question :(
What is the different between using dns and hosts file? How do I force it to use the DNS?
I checked that the file sqlnet.ora.linux1 and the directory does not exist. It is strange that I am installing the grid software not the oracle software. The directory only exist in /u01/app/crs/...
[oracle@linux1 ~]$ cd /u01/app/crs/product/11.1.0/db_1/network/admin
[oracle@linux1 admin]$ ls -l
total 12
-rw-r--r-- 1 oracle oinstall 184 Nov 25 10:33 listener.ora
drwxr-xr-x 2 oracle oinstall 4096 Nov 25 10:01 samples/
-rw-r--r-- 1 oracle oinstall 187 May 9 2007 shrept.lst
[oracle@linux1 admin]$
Are these the rsp files? What am I looking for?
[oracle@linux1 ~]$ cd /u01/app/crs/product/11.1.0/db_1/network/install/
[oracle@linux1 install]$ cat netca_clt.rsp
[GENERAL]
RESPONSEFILE_VERSION="11.2"
CREATE_TYPE="TYPICAL"
[Session]
TOPLEVEL_COMPONENT={"oracle.net.ca","11.2"}
[oracle.net.ca]
INSTALLED_COMPONENTS={"client","net8"}
INSTALL_TYPE=""typical""
NAMING_METHODS={"TNSNAMES","ONAMES","HOSTNAME"}
[oracle@linux1 install]$ cat netca_typ.rsp
[GENERAL]
RESPONSEFILE_VERSION="11.2"
CREATE_TYPE="TYPICAL"
[Session]
TOPLEVEL_COMPONENT={"oracle.net.ca","11.2"}
[oracle.net.ca]
INSTALLED_COMPONENTS={"server","net8","javavm"}
INSTALL_TYPE=""typical""
LISTENER_NUMBER=1
LISTENER_NAMES={"LISTENER"}
LISTENER_PROTOCOLS={"TCP;1521"}
LISTENER_START=""LISTENER""
NAMING_METHODS={"TNSNAMES","ONAMES","HOSTNAME"}
[oracle@linux1 install]$
Edited by: kary on Nov 26, 2009 4:15 PM -
Oracle Net Configuration Assistant failed - 10G Client Install
Trying to install the 10g client on a Windows 2003 Itanium based server, the following command is run by the configuration assistants and fails
D:\oracle\product\10.2.0\client_1\jdk\jre\bin/java.exe -Dsun.java2d.noddraw=true -Duser.dir=D:\oracle\product\10.2.0\client_1\bin -classpath ";D:\oracle\product\10.2.0\client_1\jdk\jre\lib\rt.jar;D:\oracle\product\10.2.0\client_1\jlib\ldapjclnt10.jar;D:\oracle\product\10.2.0\client_1\jlib\ewt3.jar;D:\oracle\product\10.2.0\client_1\jlib\ewtcompat-3_3_15.jar;D:\oracle\product\10.2.0\client_1\network\jlib\NetCA.jar;D:\oracle\product\10.2.0\client_1\network\jlib\netcam.jar;D:\oracle\product\10.2.0\client_1\jlib\netcfg.jar;D:\oracle\product\10.2.0\client_1\jlib\help4.jar;D:\oracle\product\10.2.0\client_1\jlib\jewt4.jar;D:\oracle\product\10.2.0\client_1\jlib\oracle_ice.jar;D:\oracle\product\10.2.0\client_1\jlib\share.jar;D:\oracle\product\10.2.0\client_1\jlib\swingall-1_1_1.jar;D:\oracle\product\10.2.0\client_1\jdk\jre\lib\i18n.jar;D:\oracle\product\10.2.0\client_1\jlib\srvmhas.jar;D:\oracle\product\10.2.0\client_1\jlib\srvm.jar;D:\oracle\product\10.2.0\client_1\oui\jlib\OraInstaller.jar;D:\oracle\product\10.2.0\client_1\lib\xmlparserv2.jar;D:\oracle\product\10.2.0\client_1\network\tools" oracle.net.ca.NetCA /orahome D:\oracle\product\10.2.0\client_1 /orahnam OraClient10g_home1 /instype custom /inscomp client,oraclenet,ano /insprtcl tcp,nmp /cfg local /authadp NO_VALUE /nodeinfo NO_VALUE /responseFile D:\oracle\product\10.2.0\client_1\network\install\netca_clt.rsp
Another exception has been detected while we were handling last error.
Dumping information about last error:
ERROR REPORT FILE = (N/A)
PC = 0x0000000010020070
SIGNAL = -1073741795
FUNCTION NAME = (N/A)
OFFSET = 0xFFFFFFFF
LIBRARY NAME = (N/A)
Please check ERROR REPORT FILE for further information, if there is any.
Good bye.
I can post more if necessary, I just don't know what else might be needed.
Any help would be appreciated.
ThanksWhat does the ERROR REPORT file have in it?
Also, while it seems an obvious question, but did you specifically download and install the Oracle Client for Windows Itanium 64-bit, and not the 32 bit version? -
INS 20802 - Oracle Net Configuration assistant failed in 11.2.0.3
Hi, Im installing 11.2.0.3 single standalone database without ASM file system / RAC . But still im getting the error as in subject line.
OS is Linux 64 bit.
Im not using asm/rac .
ASM software is installed but with oragrid user. I'm installing with different user. Please help me in this.
Below is the content from oraInventory/logs/
INFO:
Parameter "orahome" = /u01/ipm/product/11.2.0/dbhome_1
INFO:
Parameter "orahnam" = OraDb11g_home1
INFO:
Parameter "instype" = typical
INFO:
Parameter "inscomp" = client,oraclenet,javavm,server,ano
INFO:
Parameter "insprtcl" = tcp
INFO:
Parameter "cfg" = local
INFO:
Parameter "authadp" = NO_VALUE
INFO:
Parameter "responsefile" = /u01/ipm/product/11.2.0/dbhome_1/network/install/netca_typ.rsp
INFO:
Parameter "silent" = true
INFO: Done parsing command line arguments.
INFO: oracle.ops.mgmt.cluster.ClusterException: PRKH-1010 : Unable to communicate with CRS services.
INFO: PRKH-3003 : An attempt to communicate with the CSS daemon failed
INFO: at oracle.ops.mgmt.cluster.GetActiveNodes.<init>(GetActiveNodes.java:179)
INFO: at oracle.ops.mgmt.cluster.GetActiveNodes.create(GetActiveNodes.java:221)
INFO: at oracle.ops.mgmt.cluster.Cluster.getNodes(Cluster.java:308)
INFO: at oracle.sysman.assistants.util.hasi.HAUtils.getNodes(HAUtils.java:2263)
INFO: at oracle.sysman.assistants.util.hasi.HAUtils.getAccessibleNodes(HAUtils.java:2282)
INFO: at oracle.net.ca.InitialSetup.configureOPS(NetCA.java:4561)
INFO: at oracle.net.ca.InitialSetup.<init>(NetCA.java:4054)
INFO: at oracle.net.ca.NetCA.main(NetCA.java:428)
INFO: Oracle Net Services configuration failed. The exit code is -1
Regards,
DjayHi,
Issue solved. Changed entry to TRUE as below in file /etc/oracle/ocr.loc
local_only=TRUE
Regards
Djay
Maybe you are looking for
-
Duplex printing on Samsung ML3051N with Tiger
Hi, I have a network connected samsung ML3051N printer, and I'm trying to print in full duplex mode with it. On Windows when I select the duplex option, the printer prints one side, then alert me to place the printed sheets on the manual tray to cont
-
Hi all. I am fairly new to javascript and I am hoping someone can assist in what I am trying to do. I need to do this right now using Javascript - not Livecycle. Have not learned Livecycle yet plus the software version I am using does not support
-
How can i play .flv videos om my Imac
I have a .flv video. I do I play it on my I mac?
-
When i copy a website link and paste it into an email to be sent (in hotmail), i would like it to show up as a link so that the person receiving can just click on it to see the website. At the moment it does not paste as a link.
-
Just updated, now Muse says it's not connected to web
Updated to V 7.3 Build 5 CL782274 Muse CC. Now when I open Muse it says I must log on to the internet, then says internet is not connected. Obviously I am because I can contact Support. What's going on here?