Oracle Not showing Certification Exam in HIstory

Hi,
I am in deep problem , I completed the OCPJP 6 Certification Last month (July) and from the prometric center i received my exam score report as well.
But when i checked My history in Oracle website its not showing the certification. Also in PearsonVue website the status of my certification exam is showing as "No Show".
I have also not received my Certification so far. I am required to produce this certificate as a part of my Annual Evaluation Procedure by September.
I have also Raised the SR to the oracle team after mailing for around a month.
Kindly Suggest what can be done from my side to make the process of correction fast so that i can receieve my certificate ASAP.

user10945859 wrote:
I tried calling the test center and they just turned there back on me saying that you go and ask pearsonvue, we dont have to do anything in this.
and if it doesn't get resolve where am i ? nowhere right ?
i mean i prepared for 2 years.. gave exam.. cleared it.. and still i have issues with the system.. this is not good :(1) When you said Prometric Centre I assume you meant Pearson VUE Test Center.
2) Gather any information you had from the test center ... eg your score report, exam time, etc.
3) Contact Pearson VUE ( http://www.pearsonvue.com/oracle/contact/ ) report the problem and get an INCIDENT NUMBER. Getting a Pearson VUE INCIDENT NUMBER is a key thing. Without an NIDENT NUMBER you are nowhere.
4) If after an agreed time Pearson VUE do not get back to you ask for the INCIDENT to be escalated. Do not ask for an escalation unles they are making no progres on resolution. Remember they may need a few days to investigate what has happened.
5) Peason VUE are not perfect, nobody much is, but in general they do appear to get most things resolved. Obviously if things have gone wrong that doesnt help much, but they usually seem to manage to get things sorted in some way or other.
Rgds - bigdelboy.

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