Oracle reports 6i error unable to communicate with the reports server

Hi,
I have followed the steps for running oracle reports server 6i..i am using win2k3 and IIS6.0
i have checked tnsnames.ora and sqlnet.ora and everything looks good..
when i try
http://localhost/cgi-bin/rwcgi60.exe
i get a page called User Database Authentication and asks for username,password and database..instead of the help page that should be displayed..
when i enter those values nothing happens for the first time and the same page is displayed again..when i enter it again i am getting this error
url requested not found or cannot be served at this time
oracle reports cgi: unable to communicate with the reports server
any help would be grateful..
Thanks.

Hi,
I just found out that if i give
http://localhost/cgi-bin/rwcgi60.exe?key1
where key1 is a key mapping file that contains the report name,username and pwd for the database and desformat...etc..
the report pulls out fine with the correct data..
i am stunned...
while none of the other commands like
http://.../rwcgi60.exe
or
http://..../showenv?server=repserver
or any other usual command doesnt work...
anybody faced this before??
Thanks.

Similar Messages

Error: Unable to communicate with the Reports Server

The configuration I am working with is:
* Oracle 8.1.6 DB on a Unix machine
* Oracle Reports 6i on an NT machine
* Microsoft IIS web server
I have successfully tested my reports during the development phase of my project. Unfortunately, now that it is considered production and is available to upwards of 30 people, I am getting the following error message after verifying the server is up and after a numerous reports have been served:
Error: The requested URL was not found, or cannot be served at this time.
Oracle Reports Server CGI - Unable to communicate with the Reports Server.
After receiving this message I noticed that the Report Server service is down and the log only indicates that it "shut down immediately". (no ORA messages) I tried restarting the service, but after serving one report, it would shut down again with the same message.
I am wondering if it is a problem related to the cache. I used the default of 50M in the config file, but when the cache directory reaches 50M, the problem seems to appear. I then deleted approx. 30M of files from the cache directory and the Report Server service appeared stable. I changed the cache limit to 1M to see if there was a problem with the cache being so big. All appeared well for the first few hours of operation but then the Report Server service shut down again and upon restart crashed within a minute or two (usually as someone tests a report, it crashes again).
Do I have a configuration problem? Has anyone seen this problem? Thanks in advance.

Hi,
I just found out that if i give
http://localhost/cgi-bin/rwcgi60.exe?key1
where key1 is a key mapping file that contains the report name,username and pwd for the database and desformat...etc..
the report pulls out fine with the correct data..
i am stunned...
while none of the other commands like
http://.../rwcgi60.exe
or
http://..../showenv?server=repserver
or any other usual command doesnt work...
anybody faced this before??
Thanks.

The updater has been unable to communicate with the update server for at least 1h.

Hi All,
there is a warning message on one of my IronPort C300V
Version: 8.0.1-023
The error message is mention below
"The updater has been unable to communicate with the update server for at least 1h."
please suggest the issue and steps to resolve the problem or suggest that it is very critical so can i open the cisco tac call.
Thanks ,
Madhuraj

If you continue to receive this error please check that the virtual appliance is configured to use the dynamichost for updating:
myesa_2.local> updateconfig
Service (images): Update URL:
<ommitted for brevity>
[]> dynamichost
Enter new manifest hostname : port
[update-manifests.sco.cisco.com:443]>
Once 'dynamichost' is entered, the current dynamic host in use will be displayed in the prompt [ ]>, as seen above.
You will need to verify that the appliance - escpecially if a virtual (VESA) - is using the correct host.
Steve
Cisco Content Security - Email Security

CLI104 Unable to communicate with the administration server:

i am doing a glass fish clustering with load balancer plugins using SJWS7.0 as the loadbalancer.
i installed glassfish v2.1 and set up a cluster with a single node and single instance
and i did all the steps as per this document
https://glassfish.dev.java.net/javaee5/build/GlassFish_LB_Cluster.html
i did all the steps with out any errors.
but when i am trying to run the commad <websrvr_install_dir>/bin/wadm deploy-config --user=<websrvr_admin_user> <websrvr_instance_config>
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CLI104 Unable to communicate with the administration server: Unable to connect t
o admin-server. Please check if the server is up and running and that the host
and port provided are correct.
i don't how to fix this error , i search a whole day for fixing this errors.now i am waiting for help .please help me to fix this one
Thanks and Regards

The glassfish document that you mentioned does not provide any instructions to start the web server's administration server.
Could you verify that the web server's administration server is indeed running? Do the following to start web server's administration server:
$ <websrvr_instance_dir>/admin-server/bin/startservAfter that step try out the deploy-config command as described in the document.
HTH.

RWServlet (Oracle Reports Server CGI unable to communicate with the reports server)

Running Oracle 6i Reports Server on one NT machine (with the default install) and trying to execute the above servlet, on another system with a java servlet server, I get the above error.
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So, is RWServlet dependent upon ANYTHING else being installed on the servlet server machine or ANY other environment/registry settings?
Thanks!

You will need to install the reports client as well to get a link to your reports server.
Ken

Allocation error - Unable to communicate with the server

Hello experts,
I am trying to run a simple allocation scenario in NW 7.5 sp3 version.
Script logic:
*RUNALLOCATION
*FACTOR USING/TOTAL
*DIM P_ACCT1 WHAT= CE0004010; WHERE=BAS(CE0004000); USING=CE0004030; TOTAL=<<<
*DIM P_CC WHAT= US; WHERE=<<<; USING=<<<; TOTAL=<<<
*DIM CATEGORY WHAT=ACTUAL; WHERE=PLAN
*ENDALLOCATION
The script logic runs from default.lgf and i get an error while i try to send data from BPC excel saying "Error communicating with the server"
I have also tried running it through Allocation.lgf and the financial package. I get the following message but no results.
/CPMB/MODIFY completed in 0 seconds
/CPMB/CLEAR completed in 0 seconds
[Messages]
Error found in BPC
Application: Finance_1 Package status: SUCCESS
Please help me out here.
Your inputs highly appreciated.
Thanks
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It was but it shouldn't affect Sync users.
I will ask you to try again in a couple of hours. Are you trying to set it up or access your data?

HPlip: "Unable to communicate with the device" error

Hello Arch Community, I've been a user of Arch for a while and most of it just worked out of the box. However, I had my HP 6300 working through a direct connection. But a couple of days ago it just broke.
I've tried everything I could think of to make it back but all has been unsuccesful, I removed the printer and tried to add it again (sorry, old Windows habit, there most of the time works), however, I couldn't add the printer, it fails with the error: "Unable to communicate with the device. Please check the device and try again.", I added myself to the ld group (shouldn't matter, but I did it anyway)
I have cups 1.4.2.
Hp-check:
HP Linux Imaging and Printing System (ver. 3.9.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the
above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux carloslicea-laptop 2.6.31-ARCH #1 SMP PREEMPT Tue Nov 10 19:48:17 CET 2009 i686 Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz GenuineIntel GNU/Linux
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.6.4 installed
Checking PyQt 4.x version...
OK, version 4.6.1 installed.
Checking for CUPS...
Status: el planificador de tareas se está ejecutando
Version: 1.4.2
warning: /etc/cups/cupsd.conf file not found or not accessible.
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.9.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.10.72
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
printer =
working_dir = .
device_uri = "hp:/net/Officejet_6300_series?zc=HP56B6CF"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.9.10.72
date_time = 12/04/09 23:41:37
[settings]
systray_messages = 0
systray_visible = 1
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
lpstat
Type: Unknown
Device URI: No se han añadido destinos.
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USER GROUPS |
dbus hal network video audio optical storage power users policykit vboxusers
| SUMMARY |
error: 4 errors and/or warnings.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
Albeit it has errors, I can't see how they are releated (cups does have a conf file, but it seems that *my* user can't access it, expected 'couse it's owned by root). Any ideas?

Hi
I had the same problem. The solution is to change the network discovery mode to SLP or add manually the IP address of your printer at the first step of the hp setup wizard. After you install the printer successfully, check the maximum resolution of the driver. Mysteriously, for me the maximum resolution was restricted to 600 dpi so I downgraded to the previous version of HPLIP and got back the 1200 dpi option. Please let me know if you have this issue too. I have posted this question in the hplip forums, but I haven't received any replies yet.

Fax from PC: unable to communicate with the device.

Hi,
Im facing this issue where i am unable to send fax through my PC.
Some info:
Device: laserjet CM1415fnw
IP address for laserjet: 192.168.1.250
subnet: 255.255.255.0
gateway: 192.168.1.254
OS: winvista
antivirus: using AVG free edition 2012
both my print drivers and fax drivers are using the same network port which i set manually by creating a tcp/ip port (192.168.1.250).
I am able to communicate with printer to print, scan but not fax.
When i chose the fax driver to print to, it will send the job, and then display the error:
Unable to communicate with the device.
The device may be disconnected, powered off, or its network settings may have changed.
I tried to install using the drivers downloaded from HP and it created a "HP Fax Port" which i tried changing the port to use this instead, still same error.
A command ping to the ip 192.168.1.250 is getting response.
Anyone have any idea? Or could the AV blocking the drivers from communicating to the printer?

Hi AWI,
I am sorry to hear that you are having issues faxing. I would like some more information from you so I can look further into this issue for you.
Could you respond to me with this info:
Are you able to fax from your printer, stand-alone?
What model of printer do you have?
Are you running Windows or Mac?
Have you printed a Fax Test? If yes, does it pass or fail on anything?
Look forward to hearing from you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Unity Service - Error: Unable to communicate with service control center

Hi Guys,
I have a CUC Cluster of 2 nodes at 9.1.2 I did a Cobra restore and since the cobra I have an issue when I go to Unity Connection Servicability and then
If I go in service Management I have this error : " Error: Unable to communicate with service control center "
I am not the only one who got that Issue.. the documentation is not so clean from cisco..
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/110587-cuc-credential-error.html#Controlcenter
Here is what I did and the result
admin:run cuc dbquery unitydirdb select alias, displayname, objectid from vw_user where alias ='adminunity'
alias       displayname objectid
adminunity adminunity   2774a94d-052d-49e9-9288-bf447a4b1532
admin : run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid                              userobjectid                          credentialtype       encryptiontype
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3               3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4               3
admin : run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="1255f7f7-5d15-4406-ab54-df5f248e30bf"
admin run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="5ace4b8f-dbeb-4e46-8d7c-146b13db5499"
admin:run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid                              userobjectid                          credentialtype encryptiontype
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3               3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4               3
but once I did that, I wasn't able to login anymore with my user, so I put it back to 4.
anyone ?

I make the right configuration of my network (eth0 and eth1) and I reboot my server the start CRS service automaticaly...
The problem is that my server don't stop rebooting automaticaly!!!
In /var/log messages I have this " oracle CSSD failure. Rebooting for cluster integrity" !!!
some one can help?

Error: Unable to Communicate with Printer

i can print a test page from the hp deskjet 3510 series : hp printer assistant application on my laptop and I can print to the printer by sending an email so I know that it is connected to the network and I know my laptop can print to it. But when I try to print from Word or any other application I get an error: Unable to Communicate with Printer
Any ideas?
This question was solved.
View Solution.

Download and run this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Outboung Campaing: Error Unable to communicate with Enterprise Server. outbound Option not available

Hi everyone,
I'm running UCCX 8.01 + CUCM 7.1+ Cisco 7942 just for learning purpose. After creating the Outbound Campaign and imported the Contact List the call is received by the agent (call is state is received as Offering) but after press the Accept, Reject or any othe action button is received the error:
Error Unable to communicate with Enterprise Server. outbound Option not available (attached to post).
What does this mean?
Regards
Please rate all useful posts
Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

Any idea?
Please rate all useful posts
Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

Custom Item updating throws Unable to Communicate with the server Error.

Hi Team,
I am trying to Implement Form based authentication in SharePoint 2013. When trying to update membership list (A Custom List) item it throws "Unable to Communicate with the Server" error. As shown in below image.
Please let me know how to resolve this issue.
Thanks in advance.

Hi Murali,
I'm having a similiar problem with one of my customers. We haven't been able to resolve it but we have found a way around it, I'd like to do more testing but my customer justs wants to get on with it now that we have a workaround. Logging a call with Microsoft
can be expensive, most businesses have a finite amount of support hours so you really have to do your homework before you starting chewing those hours up.
Problem Description:
Customer created a custom list with two calculated columns and various choice, string and multi-string columns. Customer was attempting to copy and paste 128 rows of data into each column from a spreadsheet. The first (title) column successfully pasted
128 values.
Subsequent columns would paste the values but not allow the values to be committed as every row displayed the "Unable to Communicate with the Server" message, preventing the list from being saved.
Workaround:
The problem appears to be related to the number of items the customer is trying to paste during each operation and the relationship this has with the calculated columns. We found that when we pasted 70 or less items in one operation we did not receive the
error. I attempted pasting 128 rows of data into a seperate list with the same columns excluding the calculated columns, and was successfully able to paste all 128 rows.
For the problem list I suggested to the customer to copy the formula's from the calculated columns, delete these columns and then trying pasting again, he didn't like the idea as he's happy to paste in 50% chunks. Based on the fact I was able to paste
without any problems on a list without calculated columns I would suggest it's related.
So my questions for you are:
Are you trying to paste/add multiple values at once?
Do you have any special column types, i.e. calculated or lookup columns?
What columns do you have in your list?
Have you tried adding the entries in using form entry instead of grid entry?
Unforunately I don't know how generic this error message is, there is absolutely nothing in my ULS logs or event viewer. If this error is specific to submitting data to a list in grid view it would make it easier to diagnose, but if the error is generic
in nature your problem could be as obscure as the FBA configuration.
I hope this information helps you, I will try and do some more testing.

I am using ipad mini ... I was unable to access facebook since long time... Its shows error could not communicate with the server.... I had install it but result was same. Can anyone help me???

I am using ipad mini ... I was unable to access facebook since long time... Its shows error could not communicate with the server.... I had install it but result was same. Can anyone help me???

first off , from the wired computer access the router using http://192.168.1.1 .. check the firmware version .. go to www.linksys.com/download and check the latest firmware available...if the router does not have the latest firmware , upgrade it first. .. after the firmware upgrade , reset and reconfigure the router
if the router has the latest firmware , then reset the router for 30 seconds .. do a power cycle...access the router ui ..default password is admin..click on the "mac add clone" subtab , enable it and click clone....save the settings and do a power cycle..ensure that the wired computer is online
on the router web ui , click on the wireless tab ..change the ssid - any non-linksys name , channel - 11 , security mode - wpa , beacon interval - 50 , fragmentation threshold - 2306 , RTS threshold - 2307 ..
let me know if this helps you..

DCOM was unable to communicate with the computer

I am not sure I am in the right place, but several weeks ago we delete our reporting server from the farm, and now once a week on sun I am getting this error on one of our app server in the farm "
DCOM was unable to communicate with the computer uhmc-sp-rptsvs using any of the configured protocols.", I deleted the object cache and still getting this error, does anyone have an idear

Hi,
According to your post, my understanding is that you got error after deleting reporting server from the farm.
The error may appear if the workstation or server is attempting to access a device or system that no longer exists on the network, or if the queried device is not a Microsoft Windows device.
To troubleshooting the issue, there are some great articles for your reference:
How to troubleshoot DCOM 10009 error logged in system event?
Troubleshooting DCOM Errors with Event ID 10009
Event ID 10009 — COM Remote Service Availability
This forum is for SharePoint related issues. For quick and accurate answers to your questions, it is recommended that you initial a new thread in Windows Server forum.
Windows Server forum
http://social.technet.microsoft.com/Forums/en-US/home?category=windowsserver
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Verify permissions failed: Framework unable to communicate with the Disk Management daemon

I'm experiencing problems with the Disk Management daemon on my MBPro Retina running Mountain Lion 10.8.2. I discovered it first when I tried to enable file vault and received the "Framework unable to communicate with the Disk Management daemon" error message.
So I started up Disk Utilities (which started fine) and tried to run Verify Disk Permissions. It failed with the following errror message:
"Verify permissions failed: Framework unable to communicate with the Disk Management daemon"
So I booted in to safe mode and tried Verify Disk Permissions again with the same results.
So I booted in to the recovery partition to run Disk Utilities. It ran fine and the Verify Disk Permissions found some errors which I then fixed.
I re-booted normally but am still experiencing the same behavior.
I have turned off my anti-virus (Sophos) to no effect.
I checked the console and found the following message:
12/6/12 3:27:02.828 PM Disk Utility[157]: *** WARNING: Method userSpaceScaleFactor in class NSWindow is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead.
Thoughts or suggestions? Thanks!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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