Oracle reports builder hangs when trying to open an rdf

Hi,
I am trying to open a report and once I browse and select the component, nothing happens.
Has anyone faced this issue in Reports 11g in Windows 7 Professional.
Thanks

Hello, can you please provide the link of the offending page which is working fine on Internet Explorer, but showing an 'Application Error' so that we can take a look. Typically this happens if the website owner has some code specific to IE that is not cross-platform.
Thank you

Similar Messages

CRXIR2 - Report is stuck when trying to open report using RDC library

Hi,
I'm working on .Net reporting appliaction that uses CRXI R2 (Embedded Server) as a reporting engine.
I have a problem with a customer in prodction site,
when trying to open report with RDC library, report hangs and nothing happens:
applicationLog.WriteTrace("open report using RDC");
Report report = (ReportClass)application.OpenReport(this.tempFile, CROpenReportMethod.crOpenReportByTempCopy);
// tempFile is the path to the rpt file and it's valid
//application is ApplicationClass from CRAXDRT namespace
//ReportClass is from CRAXDRT namespace
applicationLog.WriteTrace("Open report succeeded")
I've added log printing to my application, and what i see is that the first print ("Open Report using RDC") occurs, and the second print is never listed..
I don't see any errors or log prints appear in Crystal logs.
Any help would be greatly appriciated!

Hi Dana,
Long time since we've talked. I suggest logging a case in SMP. If you do let me know what the case number is and I'll pick it up. I'll also send you an e-mail....
I take that back, because R2 is no longer supported you can't log a case....
First issue is the RDC is not supported in .NET, second issue is the RDC is only available in CR XI R2 which is no longer supported.
And finally it's about time you update your app to use the CR .NET Assemblies. All of our OEM Partners are now doing so.
In the mean time these 2 are the only versions officially not supported:
https://smpdl.sap-ag.de/~sapidp/012002523100009114712011E/crxir2sp4_fullbuild.exe
https://smpdl.sap-ag.de/~sapidp/012002523100009114412011E/crxir2sp6_incremental.exe
See if these help. You can get the runtime distribution from here:
SAP Crystal Solutions Downloads
Install Fix Pack 6.4 to get all of the fixes and use the redist packages for that version also.
Thanks
Don
Edited by: Don Williams on Jan 24, 2012 7:55 AM

Nokia 5800 XM - Gallery hangs when trying to open ...

Hello All,
I searched all over the internet to see if any other 5800 owner has similar issue but i guess not. When I try to open any image (which is on phone memory) with memory card inserted the gallery hangs, Even trying to open an image or movie clip stored in memory card behaves same. I can open the same files using file manager under application.
I noticed this issue the next day after i purchased my handset and went to nokia customer care and they replaced the MM card( well it took almost month for them) now this is the replaced card. It worked for some hours i was able to view images using gallery and now all of a sudden it has stopped responding. Has this got to do with any application which is installed on memory card?
I am going to try to format my MM card and try putting single pic on phone and then on memory card and try. Any one please has any other suggestion?
I have many song videos on my MMC. i have uninstalled all the applications whihc were there on my memory card like marle maze and some others which i had installed.
Once i connect to OVI PC Suite i am unable to select remove storage device as it always shows in use so i always used to switch mode to mass storage from PC suite and then remove storage device and disconnect it. Is this correct method?
My laptop os is vista
thanks
Kiran

well, i got the solution.
1). remove the memory card from ur cell.
2). On the cell without memory card.(you will see no trouble wid Gallery now.)
3). Now OFF ur cell and put the memory card in the cell.
4). Now Format the memory card by phone memory card menu.
5). Restart your Cell, copy the contents to memory card, whatever the size of contents are.....
6). And finally, go to Gallery and enjoy the features of Boombastic 5800..
Cheers....
Majid - Software Engineer

Oracle Planning gives error when trying to open application from Workspace.

Hello,
We have version 11.2.2.0.0 of Planning installed. After the install of Essbase Studio Server we have hit some issues where Planning does not seem to be available. Despite re-deploying several times and other things, we cannot connect to the Planning server.
Planning does seem to be listening
c:\Oracle\Middleware\user_projects\domains\EPMSystem\bin>netstat -na | findstr 8300
TCP    127.0.0.1:8300         0.0.0.0:0              LISTENING
TCP    155.209.11.122:8300    0.0.0.0:0              LISTENING
TCP    [::1]:8300             [::]:0                 LISTENING
but the test URL will not resolve
http://hcb-mapp156:8300/HyperionPlanning
Error 404--Not Found
When trying to open a Planning application from Workspace we see the following errors:
Description: Invalid or could not find module configuration 'HyperionPlanning.planning'.
URI: http://localhost:19000/HyperionPlanning/conf/HspJSConfig.xml
Status: 404 - Not Found
Content: text/html; charset=UTF-8
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
<HTML>
<HEAD>
<TITLE>Error 404--Not Found</TITLE>
</HEAD>
<BODY bgcolor="white">
<FONT FACE=Helvetica><BR CLEAR=all>
<TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
<FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 404--Not Found</H2>
</FONT></TD></TR>
</TABLE>
<TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
</FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.5 404 Not Found</H4>
</FONT><P><FONT FACE="Courier New">The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p><p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</FONT></P>
</FONT></TD></TR>
</TABLE>
</BODY>
</HTML>
Hope someone can help here.
Thanks,
Philip.

Hello,
Yes, I see this error in the logs:
<Nov 12, 2013 11:09:17 AM CET> <Warning> <HTTP> <BEA-101162> <User defined listener com.sun.faces.config.ConfigureListener failed: java.lang.NullPointerException.
java.lang.NullPointerException
at com.sun.faces.config.ConfigureListener.contextDestroyed(ConfigureListener.java:241)
at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:482)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.EventsManager.notifyContextDestroyedEvent(EventsManager.java:200)
Truncated. see log file for complete stacktrace
>
<Nov 12, 2013 11:09:17 AM CET> <Error> <Deployer> <BEA-149231> <Unable to set the activation state to true for the application 'PLANNING [Version=11.1.2.0]'.
weblogic.application.ModuleException:
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1520)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
Truncated. see log file for complete stacktrace
Caused By: java.lang.NullPointerException
at java.io.File.<init>(File.java:222)
at com.hyperion.hit.tool.deploy.update.util.RegistryHelper.createPhysicalWebApp(RegistryHelper.java:213)
at com.hyperion.hit.tool.deploy.update.RegistryUpdater.update(RegistryUpdater.java:30)
at com.hyperion.hit.tool.deploy.update.UniversalListener.contextInitialized(UniversalListener.java:80)
at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:481)
Truncated. see log file for complete stacktrace
Thanks.

Viewer hangs when trying to open reports with drilling

We are currently using Discoverer version 9.04.
The version of Viewer is 9.04.45.02
Often when requesting a report that has drilling in it the process hangs when viewer is building the report. The only way out is to kill this process on the server.
The reports work just fine using desktop.
We are running against an oracle db 9i and OAS 9i.
Anyone have any knowledge on this? This is only a problem with reports that have drilling in it.

Hi
As I found out today, there is a bug in the 10.1.2 Viewer code that causes drills or crosstabs to take a really long time when compared to Desktop. As this poor performance was also there in 9.0.4 I can only assume that Oracle copied the offending code from one to the other.
Oracle tell me that they have identified the issue with 10.1.2 and are in the process of getting a patch together. They also tell me that the patch will be released in a couple of months so I guess they still have some issues to resolve.
I have no idea at this stage whether a similar patch will be released for 9.0.4. I cannot imagine that they will not do so.
Hope this information helps
Regards
Michael

Workspace hangs when trying to open HFM applicaiton?

hello,
2 weeks ago on multiple occasions users were unable to connect to our HFM application through Smartview. In all cases restarting all services corrected the issue.
I didn't have a lot of time to trouble shoot prior to restarting to allow users to connect again, but i have following info.
I could login to Workspace but when I tried to open the HFM application it went to the back and forth starting app window forever.
Shared service would come up and allow me to enter my userid and password but hen it would hang.
I thought earlier that we were have problems with our connectivity to the ldap server, but since I can log in to workspace that can't be the case.
Any ideas as to where I should look next?
Thanks
Rex

Howz the security is being setup in Shared Services ..Is it Native groups and then LDAP Users are provison to the Native Groups ..Or is there is any LDAP Groups

Firefox 36.0.1 on Mac running Yosemite 10.10.2 hangs when trying to open Add-ons Manager

I am running Firefox 36.0.1 on an iMac with Yosemite 10.10.2. Firefox is working fine except that it hangs and forces me to Force Quit the application every time I try to choose Add-ons from the Tools menu. I have never had this problem before. This problem has happened for three straight days with my iMac being restarted several times. The same problem happens when trying to access Add-ons from the Open menu icon. Does anyone have a solution? Thanks!

If you put this into the url bar: about:addons
does this also happen? If not, add the icon back and remove it to reset it.
*[[Customize Firefox controls, buttons and toolbars]]
Does it also happen in Safe Mode?
*[[Troubleshoot Firefox issues using Safe Mode]]

Browser hangs when trying to open large Flash file created in Captivate 5

Hi all,
I've created a large demo in Captivate 5 (about 200 slides) and published it for output to Flash Version 10 for distribution to my project team (sent out in a zip file). Some members of the team can open and play the demo with no problem, but a few others are telling me that IE hangs when they try to open the file. The progress bar at the bottom of the page just freezes.
Has anyone come across this problem?
Thanks

If you sent the published output files to people inside a zip archive make sure you tell everyone to unzip the contents to a folder on their hard drive before trying to launch the HTM file and play. I find a lot of people just double-click the zip file, which opens up the archive to browsing, and then just double-click the HTM file. Unfortunately, because the objects inside a zip archive don't always retain relationships, things don't necessarily work this way. So the only sure fire way for all the files to find each other properly is to unzip completely and then try to play them.
The other thing to check is which version of Flash Player your team members are on. If you published for Flash 10, are some of them still on Flash 9?

Mail hangs when trying to open excel file

Hi there,
I've installed goodreader, Docs to Go and numbers on my ipad. Unfortunately, mail hangs when i try to open a spreadsheet. The option to use either one of the apps pops up, however, i'm not able to select either numbers or Docs to Go to open the file.
I've restarted the ipad to no avail. Does anyone have any ideas about this?
Thanks
Message was edited by: Sininakl

Running disk repair a second time seems to have fixed the issue.

PSE 9 hangs when trying to open preferences from organiser ? and PSE 10

Moved from PSE 4 through every version til 9
Windows 7 (64bit) 8gb ram
Now find that PSE 9 hangs with the banner "loading" when trying to access prefernces from organiser.
I have already:
Reinstalled elements
Reapired catalogue
Removed and recreated preferences file
Removed catalogue
Created new catalogue
Removed PSE 9 removed all traces of adobe from pc
Reinstalled PSE 9
All to no avail..........
Adobe wont help as not "current" product yet i have had it less than a year ? is it my fault they have changed it again ?
Some say upgrade but what if thats the same ? Why upgrade when current software seems faulty ?
has anyone had this problem and managed to fix it ?
Just downloaded trial version of PSE 10 and its exactly the same !!

Tried that but it didnt work
I have also downloaded PSE 10 and it does exactly the same !
I can access via edit page but the source files, colour setiings, etc can only be amended from organiser ?
Are there any known issues or compatibility issues ?

Forms Hang when trying to open

We are using Oracle 10.1, on 32 bit Windows XP SP2, IE 6, jre 1.6 on the client side. The end users at time uses multiple forms and also uses Oracle Discoverer 10 at the same time. Print out reports uses Adobe Reader 9.1(which is another story), with java 1.6.7
We have team of developers that created the forms and application in oracle. I deal with the end users.
Issues we have been getting are:
1. Users attempt to open a form and the "hour glass" appears and then hangs. We close the application by closing the IE window.
2. As time goes on we have been seeing more and more users with this issue. Those that use the application more heavily seem to be having more issues
3. I called the development team and they have stated that they do not see anything in the database of their logs to indicate that something is wrong.
What was done to remedy issue:
1. Cleared IE temp files, cookies, history
2. Cleared Java temp files - this seems to work for a while
3. Uninstalled users profile and re-install - it helps for a bit and then the issues comes back
4. Re-created a new PC from scratch
On the client computer we do not see any error messages. The system just hangs. It is happening on a daily basis for some users and getting more frequent to others as they use the applications more.
Does anyone else have this issues? The developer team said that it was a setting on the client side. I have been searching for a while, but have not come up with anything. Can someone assist? Thank you in advance for any assistance.

New information:
I was monitoring an end-user, when the freezing occoured during pressing a button. The applet freezes, hourglass is displayed, but I've noticed that I can drag/move the window around and it still gets updated. I didn't gray-out.
I tried attaching the JConsole utility on the Java.exe process. After some digging I found the following:
JCONSOLE
Name: AWT-Windows
State: BLOCKED on java.util.LinkedList@1367dca owned by: Forms-DialogThread56
Total blocked: 54 Total waited: 0
Stack trace:
java.awt.KeyboardFocusManager.shouldNativelyFocusHeavyweight(Unknown Source)
sun.awt.windows.WToolkit.eventLoop(Native Method)
sun.awt.windows.WToolkit.run(Unknown Source)
java.lang.Thread.run(Unknown Source)
Name: Forms-DialogThread56
State: RUNNABLE
Total blocked: 0 Total waited: 0
Stack trace:
sun.awt.KeyboardFocusManagerPeerImpl.getNativeFocusOwner(Native Method)
sun.awt.KeyboardFocusManagerPeerImpl.getCurrentFocusOwner(Unknown Source)
java.awt.KeyboardFocusManager.getNativeFocusOwner(Unknown Source)
java.awt.KeyboardFocusManager.processSynchronousLightweightTransfer(Unknown Source)
- locked java.util.LinkedList@1367dca
sun.awt.windows.WComponentPeer.processSynchronousLightweightTransfer(Native Method)
sun.awt.windows.WComponentPeer.requestFocus(Unknown Source)
java.awt.Component.requestFocusHelper(Unknown Source)
java.awt.Component.requestFocusHelper(Unknown Source)
java.awt.Component.requestFocus(Unknown Source)
oracle.ewt.lwAWT.AbstractButton.requestFocus(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow._restoreFocus(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setActive(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setVisible(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setVisible(Unknown Source)
oracle.forms.handler.DialogThread.doUserAlert(Unknown Source)
oracle.forms.handler.DialogThread.run(Unknown Source)
java.lang.Thread.run(Unknown Source)
I seems like the AWT-Windows is blocked by the Forms-DialogThread56. Is this normal, when a alert is displayed?
But!!!! Notice that the alert doesn't get displayed....
I also tried using the "Detect deadlock" function in JConsole, which doesn't find anything.
Edited by: Lerche on Jul 17, 2009 12:12 PM

Java apps hang when trying to open file dialog

I have several Java applications installed on my Windows Vista machine
All work perfectly except when accessing any file dialogs.
If a file dialog is required, the application just hangs
The only way to resolve this is to open task manager and kill the javaw.exe process
Does anyone know what is wrong.
I am using Java 6 update 17 and have tried re-installing the environment.

ATyas wrote:
I don't think the problem lies with the vendor apps.
All Java applications from whatever source exibit this problem. These are independently developed applications from independent vendors.
I don't have a Java application on my machine that does not exhibit this issue.
I thought that the problem must be permisions, but am not sure where to look.One or more of the following could be the source of the problem.
- The apps
- Your computer
- The VM
The first can in fact be the problem because you are not running all possible apps on your computer. Far as you know all the apps that you run use the same library.
No one here has access to your computer so no one will be able to fix it. No one here has access to those apps so we can fix those either.
If and only if the vendor of the apps determined that there is a bug in the VM then they could localize it and report it. Without localization and assurance that it is the VM no one can fix it.
Keep in mind as well that Vista has been out for years. So it seems likely that a general problem with the VM like that would have been discovered by now. Doesn't mean it doesn't exist, but again the vendor of the apps is more likely to discover it.
For yourself trying running the apps in super user mode (whatever it is called.) If it is a permissions problem then that demonstrates it. Note that if it is permission problem then it most assuredly is one that the vendors must deal with. Just as any other app on Vista must do.

Help - PPro hangs when trying to open a project

The project was working fine earlier today. I haven't changed the drive letters involved, and the autosave files also hang it. I've tried importing the project into a new project, as well as copying the proj file somewhere else, renaming the folder with all the footage in it, and opening that. What happens in all cases is Prem loads and gives me the "recent projects" panel. (My project was in this, but then I did a system restore in case that would fix it, and it hasn't - all that seems to have happens is that Prem has lost its recent history.) I open the project. The progress bar gets to about 75% of the way within a second or two, then hangs. The amount of memory Prem is using doesn't increase in the task manager, CPU usage is nowhere near 100%, etc. I've defragged the disks (they didn't really need it anyway) and the registry (which did need it) and that doesn't seem to have done anything.
I've also tried opening the prproj file in XML Wrench and fixing it for valid XML, but it found no errors. The file itself is only about 4Mb, and not particularly complex - just AVI files and images with scale, position etc keyframes on them.
I just tried importing the project into a new one, but instead of importing all sequences I chose "selected sequences". I got the message "An Adobe Dynamic Link error occurred".
Finally I've just managed to open the project in AE, with no fussing, although all the footage items are missing and when I use Replace Footage, this doesn't seem to do anything!!!!! Ctrl-H, locate the file, click on it - at this point AE would usually find the other 200 or whatever missing items - but it doesn't even find the one I've just clicked on! They're there on the disk, I can preview them from windows explorer.
AAARGH! Anyone got any ideas about anything else I could try, or is this "just one of those things"? Obviously, this has a deadline of, er, tomorrow morning. If I lose it and hurl the whole thing through a window I might post pics, I think they'd be therapeutic.....
Thanks in advance
Nick

Connected the external drive to it, tried to load the project (the ext drive it's on comes up as the M drive, not H, as there's a CD drive on H already which I can't figure out how to get rid of - disabling all CD drives in Device Manager doesn't seem to do it). Predictably this didn't work; it froze as before.I
n the OS of this other machine:
To assign, change, or remove a drive letter
Using the Windows interface
Open Computer Management (Local).
In the console tree, click Disk Management.Where?
Computer Management (Local)
Storage
Disk Management
Right-click a partition, logical drive, or volume, and then click Change Drive Letter and Paths.
Do one of the following:
To assign a drive letter, click Add, click the drive letter you want to use, and then click OK.
To modify a drive letter, click it, click Change, click the drive letter you want to use, and then click OK.
To remove a drive letter, click it, and then click Remove.
Important
Be careful when making drive-letter assignments because many MS-DOS and Windows programs make references to a specific drive letter. For example, the path environment variable shows specific drive letters in conjunction with program names.
Notes
To open Computer Management, click Start, and then click Control Panel. Double-click Administrative Tools, and then double-click Computer Management.
You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
A computer can use up to 26 drive letters. Drive letters A and B are reserved for floppy disk drives, but you can assign these letters to removable drives if the computer does not have a floppy disk drive. Hard disk drives in the computer receive letters C through Z, while mapped network drives are assigned drive letters in reverse order (Z through B).
You cannot change the drive letter of the system volume or boot volume.
An error message may appear when you attempt to assign a letter to a volume, CD-ROM drive, or other removable media device, possibly because it is in use by a program in the system. If this happens, close the program accessing the volume or drive, and then click the Change Drive Letter and Paths command again.
Windows 2000 and Windows XP allow the static assignment of drive letters on volumes, partitions, and CD-ROM drives. This means that you permanently assign a drive letter to a specific partition, volume, or CD-ROM drive. When you add a new hard disk to an existing computer system, it will not affect statically assigned drive letters.
You can also mount a local drive at an empty folder on an NTFS volume using a drive path instead of a drive letter. For more information, click Related Topics.
You can re-assign the drive letter for the DVD burners and then assign the appropriate drive letter to match what your Project expects.
I swap machines a lot with Projects, and have each external's drive letter assignment the same on all computers.
Good luck,
Hunt

Word/Excel 2013 Hangs when trying to open mapped drive

Issue:
when opening up a document from a shared drive, microsoft word will freeze. This also happens with excel.(the freezing occurs right as you try to browse to "My Computer" you can browse anywhere else and it will not freeze)
I have tested this with wordpad/notepad and the problem does not occur in those applications.
I have been able to duplicate it with different documents, multiple times.
For troubleshooting currently I've:
Repaired Office
Re-installed Office
Restarted the Computer
Disabled Add-ons
Disabled on SMB 2 on server & client workstation
Tried different user accounts
Disabled firewalls/anti-viruses
Deleted the Word Data registry keys
Not sure what I am overlooking and appreciate any help and support.
Some additional information:
If I connect to the shared drive via the IP address (start -->run --> 192.168.x.x) then browse to the files, I can open them just fine.
Office 2013
Windows 7 64-bit

Hi,
I would first suggest you to check your mapped network shares, check if it is located on a slow or a down-level computer, or is connected across a wide area network.
Take a look at this KB article and try the methods listed in it:
http://support.microsoft.com/kb/313937
Note: although the link applies for Office 2007, the steps should also applicable to Office 2013.
Hope this helps and feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support

Firefox hangs when trying to open youtube videos

hi,
everytime I access youtube, and after starting to play a video, firefox hangs and ans stop working and I need to open task manager to close the process.
I tried also with internet explorer and I happens the same but I get a script error, but with firefox no errors displayed, just hangs in the very beginning of any youtube video playing.
please, any help will be great.
this started 2 days ago, before was just normal.
I have the last firefox version, plus I run all virus scans and malware scans and nothing.
I have the last java and flash updates but still the same :(
thank you so much

Hi,
Please try disabling the hardware acceleration of Adobe Flash, if it is enabled. Right-click on a video, click the icon on the bottom left and uncheck '''Enable hardware acceleration'''.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

Oracle reports builder hangs when trying to open an rdf

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