Oracle Support asking about - which product this feature is for?

Hi
I need someone who can able identify about product
I raised SR about "notification mailer stop with error"
I'm asking them how to resolve and troubleshoot it
but the oracle support asked me about "Can you tell us exactly which product this feature is for?"
We want to enable this features for us to notify thru our email or each users has email address
mostly we want to see in APPROVAL WORKFLOW
can someone who can guide me.
thanks

but the oracle support asked me about "Can you tell us exactly which product this feature is for?"
We want to enable this features for us to notify thru our email or each users has email address
mostly we want to see in APPROVAL WORKFLOW
can someone who can guide me.You already have the answer so you could just update the SR and mention the above.
Thanks,
Hussein

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My Oracle Support Communities for Database Installation issues

The My Oracle Support Community which covers all support related questions on Database Installation is available here:
https://communities.oracle.com/portal/server.pt/community/database_install/278
The My Oracle Support Community is a vibrant forum for Oracle customers, partners, and employees to share knowledge, discover best practices, and ask questions. We encourage you to use these communities for all your support related topics.
With over 427,000 members and 227 communities dedicated to product and industry-specific topics, the My Oracle Support Community encompasses a huge range of technologies, applications, and business processes—including 30 focused communities for Oracle Database, 6 for Enterprise Manager, 4 for Engineered Systems, and more.
Join a community of peers with real-world experience using Oracle products, and Oracle support engineers who moderate and contribute to discussions, for unparalleled access to deep and practical expertise. With My Oracle Support Community, you’ll get access to information about Oracle technologies to help you improve your operational efficiency and reduce downtime.
An existing support contract is required to access the My Oracle Support Community.
If you have not used the My Oracle Support Communities before, please watch this brief (2 minute) video to help you quickly understand the benefits available to you.
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Edited by: rgulledg on Jul 11, 2012 12:17 PM

Please note that an existing support contract is required to access My Oracle Support. The original text has been updated to reflect this.

Announcing DataGuard My Oracle Support Community

The My Oracle Support Community which covers all support related questions on High Availability -> DataGuard is available under: https://communities.oracle.com/portal/server.pt/community/high_availability_data_guard/302
Have you ever visited the Community to exchange, learn, share and get answers to your support related questions? This My Oracle Support Community is a vibrant forum for Oracle customers, partners and employees to share knowledge, discover best practices and ask questions. We encourage you to use these communities for all your support related topics.
Generally with over 427,000 members and 227 communities dedicated to product and industry-specific topics, the My Oracle Support Community encompasses a huge range of technologies, applications, and business processes—including 30 focused communities for Oracle Database, 6 for Enterprise Manager, 4 for Engineered Systems etc.
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Oracle Support asking about - which product this feature is for?

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