Oracle Support Login Issue

Is there a 'My Oracle Support' email contact for login issues?
I last logged in right before Xmas. I tried logging in last week to look at the CPU contents, and I am getting an error "Sign-In Failed - User has not been properly initialized".
The 'forgot password' link worked, and it recognizes my email address, but I still cannot login.

Well, I got an email from my company oracle support contact yesterday... we've changed CSIs!
And they just noticed I migt be having trouble logging in!
So, I've logged in and filed a tar to -- at minimum -- give a little more appropriate feedback. Even something like "Account not authorized" would've given me something to work with...
thanks for {most of} your suggestions.

Similar Messages

Oracle WMS login issue

Dear All,
We found that WMS can not support different people login the mobile device with the same user name at the same time. Oracle EBS support different people login the the system with the same user name. We think this is not reasonable. If there is some configuration or if there is something work around?
Is there any notes can prove this?
Thanks,
Jackie

We found that WMS can not support different people login the mobile device with the same user name at the same time. Oracle EBS support different people login the the system with the same user name. We think this is not reasonable. If there is some configuration or if there is something work around?
Is there any notes can prove this?What is the application release?
What is the issue you have? What is the error message?
Thanks,
Hussein

Oracle apps login issue

When i login as 'apps' user and execute the following command it shows error like this
set serveroutput on
declare
message varchar(20);
begin
message := 'hi';
dbms_output.put_line(message);
end;
Error starting at line 28 in command:
declare
message varchar(20);
begin
message := 'hi';
dbms_output.put_line(message);
end;
Error report:
ORA-06550: line 5, column 13:
PLS-00302: component 'PUT_LINE' must be declared
ORA-06550: line 5, column 1:
PL/SQL: Statement ignored
06550. 00000 - "line %s, column %s:\n%s"
*Cause: Usually a PL/SQL compilation error.
*Action:
This same plsql works fine in 'applsys' user.
After executed in 'applsys' user it works in 'apps' user also.
How to solve this issue.
DB Version:
VERSION
11.1.0.7.0
your prompt respond would be highly appreciated
Thanks

876943 wrote:
immediately after login into the application we are getting this message
Welcome to Sourcing! Before you can begin using this product, your profile needs to be completed. Please contact your System Administrator to correct your profile.
We are on oracle apps 11.5.10.2Please see (Supplier Users With Long Job Titles And E-Mails See An Error Message When Login Into Sourcing. [ID 1276292.1]).
Thanks,
Hussein

My Oracle Support - always points me to changing my username?

Hi folks,
I just updated my Oracle Support login information to reflect a new username as per a new company/position I have acquired. However, every time I now go to log in to Oracle Support, it kicks me to "Change Username" page ... and there is no links on that page to go elsewhere?
Any help would be greatly appreciated. Also, has "My Oracle Support" replaced "Metalink"? Its been a while since I've accessed this.
Thanks
p.

These forums are not monitored by Oracle Support. Pl contact them by phone to resolve your issue
http://www.oracle.com/us/support/contact-068555.html
Srini

My Oracle Support Communities for Database Installation issues

The My Oracle Support Community which covers all support related questions on Database Installation is available here:
https://communities.oracle.com/portal/server.pt/community/database_install/278
The My Oracle Support Community is a vibrant forum for Oracle customers, partners, and employees to share knowledge, discover best practices, and ask questions. We encourage you to use these communities for all your support related topics.
With over 427,000 members and 227 communities dedicated to product and industry-specific topics, the My Oracle Support Community encompasses a huge range of technologies, applications, and business processes—including 30 focused communities for Oracle Database, 6 for Enterprise Manager, 4 for Engineered Systems, and more.
Join a community of peers with real-world experience using Oracle products, and Oracle support engineers who moderate and contribute to discussions, for unparalleled access to deep and practical expertise. With My Oracle Support Community, you’ll get access to information about Oracle technologies to help you improve your operational efficiency and reduce downtime.
An existing support contract is required to access the My Oracle Support Community.
If you have not used the My Oracle Support Communities before, please watch this brief (2 minute) video to help you quickly understand the benefits available to you.
http://bcove.me/rvjqwdn5
Edited by: rgulledg on Jul 11, 2012 12:17 PM

Please note that an existing support contract is required to access My Oracle Support. The original text has been updated to reflect this.

BPM WorkSpace login issue

Hello
I was trying to login to my BPM Console: http://localhost:8001/bpm/workspace/faces/loginPage.jspx
After logging in the page looks blank, does not show up any info in the page.
Following is the log that has got reflected @ Weblogic level:
Any issue with WIN7 OS on this.
log:
<24 Jan, 2013 2:20:35 PM IST> <Warning> <netuix> <BEA-423420> <Redirect is execu
ted in begin or refresh action. Redirect url is /console/console.portal?_nfpb=tr
ue&_pageLabel=AppApplicationOverviewPage&AppApplicationOverviewPortlethandle=com
.bea.console.handles.AppDeploymentHandle%28%22com.bea%3AName%3DOracleBPMWorkspac
e%2CType%3DAppDeployment%22%29.>
<24 Jan, 2013 2:21:54 PM IST> <Warning> <netuix> <BEA-423420> <Redirect is execu
ted in begin or refresh action. Redirect url is /console/console.portal?_nfpb=tr
ue&_pageLabel=AppControlPages.>
Please help me out
Regards
Raj
When Searched in Oracle Support Here is the information that they specified. But This is also not working.
Service error.
Internal Error; Service error occurs in IdentityService in method lookupUser.
Refer to the log file that is configured for oracle.soa.services.identity for more details on this error and contact Oracle Support Services
at oracle.bpel.services.identity.client.AbstractIdentityServiceClient.lookupUser(AbstractIdentityServiceClient.java:195)Cannot log in to workspace( BPM 11g).
Fix
One of the reasons this issue might happen is when the application (in this case the Workspace) was not able to connect to the Identity services.
And the cause of bug was network configuration issues which prevented connection to IdentityService SOAP endpoint using the configured server hostname.
So to overcome this issue, set the ServerURL property in the soa-infra config mBean to http://127.0.0.1
This should resolve the issue.
An alternative option is to use any other valid server IP address / port.
In future the bug fix will have log messages which will post warnings in the logs if the host name used in the URL is not resolved.
How to set the MBean:
1. Login to the em console
2. Right click on soa-infra
3. Goto Administration ->SystemMBean Browser
4. Goto Application Defined MBeans
5. Find Oracle.as.soainfra.config ->Expand "Server: <your server name>"
6. Goto SoaInfraConfig -> click on soa-infra
7. Find the Property ServerURL, enter value as http://127.0.0.1
8. Click on Apply
References
BUG:9815699 - BPM 11G:NOT ABLE TO LOGIN TO WORKSPACE
Edited by: rajMS on Jan 24, 2013 4:18 PM

This is related to the authentication providers you have configured in WebLogic. Check that the providers are configured property for whatever identity store you need to use - integrated WebLogic, OID, AD, etc. - and that they are in the correct order.

My Oracle Support - Oracle TEXT - Community

Hi all,
It is my pleasure to announce the launch of the Oracle Text community on My Oracle Support.
Communities are "Oracle's multi-channel platform for online collaborative support", accessible by all Oracle customers, partners and employees. They replace earlier classic MetaLink forums with a much richer true collaborative environment that has options like discussion forums, document upload, tagging, search, email, user reputation scores, best practice exchange, and more features to come. The communities are driven by the members, collaborating with a large network of other members to exchange ideas & knowledge, expand networks, learn from the rest of the community, etc etc.
The general community pages can be reached via the "community" tab in My Oracle Support (formerly MetaLink), or the Oracle Text community can be accessed direct via:
https://communities.oracle.com/portal/server.pt/community/database_security_products/287 (MOS logon required)
The community is moderated by members of the global Text support team, and we invite anybody with an interest in Oracle Text to participate in this community by asking & answering questions, provide best practice documents, etc. etc.
We hope, that as a participant, you will become intimately involved with helping other users as well as receiving help for issues that you post.
So sign up, and enjoy!
Regards,
Edwin

Hi ,
you are welcome, login to [My Oracle Support|http://support.oracle.com] - click Community tab - select "Oracle Text" from "My Communities" list and happy posting.
Or use [ Oracle Text| https://communities.oracle.com/portal/server.pt/community/oracle_text/287]
which takes you straight to the community application.
If you are new to the Oracle Support Communities, check out the 25-minute New Member Orientation that gives you a brief tour of your Communities! You can access it from the Home tab, under the Getting Started section(top right).
Thanks,
Edwin
Edited by: ebalthes on Nov 18, 2009 2:39 AM

FR Studio Login Issue

Hi,
I'm trying to login in to FR studio and facing a issue " *You are not authorized to use this functionality. Contact you Administrator*".
All services are running in backend(R&A). I am using 11.1.2.1 version.
Any suggestions to troubleshoot this issue...
Thanks..!!
Edited by: 805248 on May 19, 2013 1:51 PM

Hello,
Where are you trying to login from?
Are the financial reporting studio and the Financial Reporting server on seperate servers?
There are a lot of support documents on Oracle support. Try searching with the Keyword You are not authorized to use this functionality.
FR studio pops up the same message for all the scenarios i.e. if you are not authorized user or FR studio is not able to resolve the host name or if the ports are not open.
You can also try checking this link, see if it helps - Unable to connect to FR server using FR studio on client machines 11.1.2.2
Thanks,
hyperionEPM
Please mark answers as helpful or correct for others to find them easliy.

Can SQL Developer be used for Oracle Support "HTML Output" Diag Scripts ?

Hi All,
Oracle Support has asked me to run a diagnostic script (OTL_Diag.sql for anyone familar with the script) that produces output in HTML format using SQL*Plus to help troubleshoot an OTL problem we are having. Unfortunately I don't have SQL*Plus installed and my company is not on board with me installing it because of the SQL*NET connection required. Instead I have access to SQL Developer 3.1.0.7. While this works fine for most situations I'm having problems generating the required .html output file that Support needs.
I've tried runing the OTL_Diag.sql a couple of ways using SQL Developer. First, I opened the file from SQL Developer and using the Run Script functionality (F5) I executed the code that way. This method did give me an opportunity to input the necessary parms and it did create the 'start' of the HTML file on my (Windows) file system, but the script seemed to abort with a java error that indicated some sort of format error (sorry, I'm not a java person so I can't provide any more info, but I'll be glad to get the exact error message if anyone thinks that will help solve my issue).
My second approach was to open a SQL Window where I typed in @C:\OTL_Diag.sql without quotes. This approach also gave me the opportunity to enter the necessary input parms and it seemed to end normally. It also created the 'start' of the diaganostic output file on my Windows file system, but it 'completed' before any of the 'real' diaganostic output was written to the .html file.
The Metalink note clearly specifies that the OTL_Diag.sql script is to be run with SQL*Plus 10.2 or above so I don't think I can complain too loudly to Oracle about this...but given that I don't have access to this product (and it is useless for me to again ask to install it) I am hoping someone out there has some ideas or insight as to how I can use SQL Developer to execute this diag script in a manner that will produce the required .html output file.
Thanks in advance to anyone taking time to read my post !!
Jeff
Edited by: user13111861 on Jul 10, 2012 6:43 PM
Edited by: user13111861 on Jul 10, 2012 7:51 PM

>
As a result, at this point in time my only available tool to run the OTL_Diag.sql script (provided by Oracle Support) is SQL Developer
>
Then you will have to edit the script, break it into pieces, execute each piece manually and save the output to feed into the next piece as required based on what the script is actually doing. Don't post the script or contents as that will likely violate your support agreement.
As I already mentioned the script may be using syntax and/or commands that are simply not supported by sql*developer. One likely area is the script may be producing intermediate output scripts that are then processed by a later portion of the script. If that is the case then my suggestion to execute the pieces manually should work but you will need to do some trial-and-error to see.
Even if you appear to be successful you will still have an issue when you communicate the results of your 'test' to Oracle support and they determine you didn't follow their instructions to use the proper tool.
Sounds like your management is either ignorant or incompetent so I suggest you cover yourself by documentating the instructions from Oracle support and the direct orders you were given to disregard those instructions. No need to discuss that issue further but clearly there are resources available somewhere in the org that has the proper privileges or they wouldn't be able to maintain and support the database. If they want to pay for support they should heed their advice. Nuff said.

How To Simplify Knowledge Search On My Oracle Support (MOS) For WCI (ALUI)

****** Please feel free to post a reply to this thread if you've found the link provided here useful ******
Where's The WCI Knowledge On My Oracle Support?
Have you been frustrated by how difficult it is to navigate the My Oracle Support "Product Tree" when searching for WebCenter Interaction knowledge articles?
Do you find yourself confused by the number of articles returned from your keyword searches for knowledge that have absolutely nothing to do with WCI Products?
Is there really any knowledge base for WCI products at all?
The answer is yes! In fact it's very healthy and getting healthier every day.
Across the breadth of the the WCI Products (Portal, Collab, Publisher, Analytics...etc.) there are hundreds of current and updated knowledge articles available on MOS.
New knowledge is created from almost every support case where the issue was not otherwise solved by existing knowledge or documentation.
The Support Team is reviewing and publishing an average of 20 new articles a month, each of them solutions culled from actual customer engagements.
We recognize that it can be difficult to navigate the "product tree" to narrow the scope of your search results to ensure it's limited to the knowledge created specifically for the WCI products.
To help make it easier for WCI customers to get to the right knowledge as quickly as possible we've created a valuable link to use anytime you want to search MOS for
WCI product knowledge. The link at the bottom of this posting will limit your search to only the products in the WCI family.
Let Us Know How We're Doing
Did an article help you resolve your issue and avoid having to log a service request?
Was the article perfectly written and exactly what you needed?
Was the article more complicated than it should have been or somehow incomplete?
Make sure you "rate" the article after viewing it and feel free to make comments to improve an article.
Look for the "Rate This Document" icon at the bottom of the view window for the article and click there.
The feedback goes directly to the team that created the article is actively reviewed in an effort to improve on the knowledge already provided
or to help generate new knowledge as needed. The Support Team is striving to ensure that the right information is available at the right time.
<h2>Click this link: WCI Search
The link should take you right to the WCI KM search section on MOS (after you log in) and all you need do from there is enter your key words and "Search".

SUPER userful.
I attempted to use the Knowledge Base on oracle support earlier today to find this precise information and gave up in frustration.
This link definitely helps.

Login issue in OIM11g due to oim credsmap error

We have OIM 11gR2PS1 installed on unix box. We have AD connector 11.1.1.5.0 installed on it .Also,peoplesoft recon connector PSFT_ER-11.1.1.5.0 is installed
In our scenario,we have webservice code in which using recon event we are creating users in OIM environment
This is hosted on same OIM server unix box.Inside webservice code we have refred oimclient.jar file to work with OIM APIs and Recon Service class.
When i tested webservice for first time it was unable to load OIM API classes as it was unable to find oimclient.jar in classpath.
So to resolve this issue i kept oimclient.jar in location- "WL_HOME/server/lib/" and also added following entry in setDomainEnv.sh to load oimclient.jar explicitly in classpath
CLASSPATH="WL_HOME/server/lib/oimclient.jar:${CLASSPATH}"
export CLASSPATH
and made entry in system-jazn-data.xml present in DOMAIN_HOME//config/fmwconfig/ as :
<grant>
            <grantee>
                <codesource>
                    <url>file:${domain.home}/servers/oim_server1/stage/*</url>
                </codesource>
            </grantee>
            <permissions>
   <permission>
               <class>oracle.security.jps.service.credstore.CredentialAccessPermission</class>
                     <name>context=SYSTEM,mapName=oim,keyName=*</name>
                     <actions>read,write</actions>
    </permission>
            </permissions>
        </grant>
After this change, webservice was working as expected and OIM related things were working fine.
But,when we tried to run schedule task "Active Directory Group Lookup Recon" for AD, we are getting error message as :
java.lang.LinkageError: loader constraint violation: loader (instance of com/thortech/xl/dataobj/tcADPClassLoader) previously initiated loading for a different type with name "com/thortech/xl/dataaccess/tcDataProvider"
So,to resolve this AD schedule task issue,we rolled back changes made for webservice in setDomainEnv.sh and system-jazn-data.xml file
and removed explicit classpath entry line of oimclient.jar from setDomainEnv.sh
But after restrating all admin and managed servers,we are currently facing issue in logging into OIM idenity/syadmin or design console with xelsyadm credentials
we have never made any changes of password for xelsyadm account or not made any change in any authenticatorproviders in weblogic console
we tried everything form reverting all changes to original setup without webservice or peoplesoft listener implementation
removed all explicit classpath entries or grant entry for oim credsmap from system-jazn-data.xml.
But still same issue persists
Any helpful suggestion is appreciated on this ASAP.
issue logs are:
TaskFlow Registration: TaskFlowDeployerThread.registerTaskFlowWithTask - Error while setting task display, this can happen with app loading issue, trying to load for 2
<Nov 11, 2013 11:24:20 PM EST> <Warning> <oracle.soa.services.workflow.worklist> <BEA-000000> <<.> Error while setting task display, this can happen with app loading issue, trying to load for 2>
<Nov 11, 2013 11:24:24 PM EST> <Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000> <Class/Method: tcDefaultDBEncryptionImpl/initKeyStore encounter some problems: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
java.security.AccessControlException: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
at java.security.AccessControlContext.checkPermission(AccessControlContext.java:372)
at java.security.AccessController.checkPermission(AccessController.java:559)
at oracle.security.jps.util.JpsAuth$AuthorizationMechanism$3.checkPermission(JpsAuth.java:458)
at oracle.security.jps.util.JpsAuth.checkPermission(JpsAuth.java:518)
at oracle.security.jps.util.JpsAuth.checkPermission(JpsAuth.java:544)
at oracle.security.jps.internal.credstore.util.CsfUtil.checkPermission(CsfUtil.java:643)
at oracle.security.jps.internal.credstore.ldap.LdapCredentialStore.containsCredential(LdapCredentialStore.java:214)
at oracle.iam.platform.utils.config.OIMPrivilegedExceptionAction.run(CSFCredentialProvider.java:236)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.iam.platform.utils.config.CSFCredentialProvider.getPassword(CSFCredentialProvider.java:79)
at oracle.iam.platform.utils.config.standalone.StandAloneCryptoConfig.getPassword(StandAloneCryptoConfig.java:76)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.initKeyStore(tcDefaultDBEncryptionImpl.java:67)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.getCipher(tcDefaultDBEncryptionImpl.java:96)
at com.thortech.xl.crypto.tcDefaultDBEncryptionImpl.encrypt(tcDefaultDBEncryptionImpl.java:193)
at com.thortech.xl.crypto.tcCryptoUtil.encrypt(tcCryptoUtil.java:118)
at com.thortech.xl.crypto.tcCryptoUtil.encrypt(tcCryptoUtil.java:275)
at oracle.iam.platform.auth.impl.Authenticator.encrypt(Authenticator.java:188)
at oracle.iam.platform.auth.impl.Authenticator.authenticateWithPassword(Authenticator.java:161)
at oracle.iam.platform.auth.impl.Authenticator.authenticate(Authenticator.java:134)
at oracle.iam.platform.auth.providers.wls.OIMAuthLoginModule.login(OIMAuthLoginModule.java:46)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.GeneratedMethodAccessor951.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at javax.security.auth.login.LoginContext.invoke(LoginContext.java:784)
at javax.security.auth.login.LoginContext.access$000(LoginContext.java:203)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:698)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:696)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:695)
at javax.security.auth.login.LoginContext.login(LoginContext.java:594)
at com.bea.common.security.internal.service.JAASLoginServiceImpl.login(JAASLoginServiceImpl.java:113)
at sun.reflect.GeneratedMethodAccessor961.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy16.login(Unknown Source)
at weblogic.security.service.internal.WLSJAASLoginServiceImpl$ServiceImpl.login(WLSJAASLoginServiceImpl.java:89)
at com.bea.common.security.internal.service.JAASAuthenticationServiceImpl.authenticate(JAASAuthenticationServiceImpl.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy34.authenticate(Unknown Source)
at weblogic.security.service.WLSJAASAuthenticationServiceWrapper.authenticate(WLSJAASAuthenticationServiceWrapper.java:40)
at weblogic.security.service.PrincipalAuthenticator.authenticate(PrincipalAuthenticator.java:338)
at weblogic.servlet.security.internal.SecurityModule.checkAuthenticate(SecurityModule.java:252)
at weblogic.servlet.security.ServletAuthentication.login(ServletAuthentication.java:466)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.idm.common.login.SignInBean.handleWeblogicAuthn(SignInBean.java:131)
at oracle.idm.common.login.SignInBean.doLogin(SignInBean.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidadinternal.taglib.util.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:53)
at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcastToMethodBinding(UIXComponentBase.java:1256)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:183)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<Nov 11, 2013 11:24:24 PM EST> <Error> <OIM Authenticator> <BEA-000000> <Error encrypting password>
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.idm.common.login.SignInBean.handleWeblogicAuthn(SignInBean.java:131)
at oracle.idm.common.login.SignInBean.doLogin(SignInBean.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User xelsysadm javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User xelsysadm denied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:261)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.GeneratedMethodAccessor951.invoke(Unknown Source)
at com.bea.common.security.internal.utils.Delegator$ProxyInvocationHandler.invoke(Delegator.java:57)
at com.sun.proxy.$Proxy34.authenticate(Unknown Source)
at weblogic.security.service.WLSJAASAuthenticationServiceWrapper.authenticate(WLSJAASAuthenticationServiceWrapper.java:40)
at weblogic.security.service.PrincipalAuthenticator.authenticate(PrincipalAuthenticator.java:338)
at weblogic.servlet.security.internal.SecurityModule.checkAuthenticate(SecurityModule.java:252)
at weblogic.servlet.security.ServletAuthentication.login(ServletAuthentication.java:466)
... 72 more

Hi All,
I have tried out option of adding authwl.conf in java argument as mentioned. But,still same issue persists. I think it will be same whether we refer authwl.conf file from OIM_ORACLE_HOME/server/config or OIM_ORACLE_HOME/designconsole/config/ location.
We havent made any changes in USR table for xelsysadm user
Even system-jazn-data.xml is intact.
Actually,when i removed following classpath entry from setDomainEnv.sh file
CLASSPATH="WL_HOME/server/lib/oimclient.jar:${CLASSPATH}"
export CLASSPATH
Its working fine and i am not facing any login issue in OIM console.Also the Active Directory connector scheduled task are running fine without giving earlier error whic is becaus of explicit classpath addition in setDomainEnv.sh.This error was
java.lang.LinkageError: loader constraint violation: loader (instance of com/thortech/xl/dataobj/tcADPClassLoader) previously initiated loading for a different type with name "com/thortech/xl/dataaccess/tcDataProvider" .
This error was arising since i have explicitly mentioned oimclient.jar again in classpath and as OIM server also will load it at OIM server startup time. So it was finding two instance of tcDataProvider and was not able to decide to refer to which one of them.
But, I have to refer oimclient.jar in my webservice code to work.If we dont add classpath entry explicitly for oimclient.jar then it will throw error..that it is unable to load OIMClient class.
Webservice is deployed in OIM serveer . Is there any other way by which i can refer oimclient class in webservice code without causing this classpath conflict issue. ?
Also.is it correctthat for first time when we load Classpath explicitly like i did in my scenario,then it will always try to refer same classpath for that jar always.
For ex: in my env i made changes in setDomainEnv.sh and modifed classpath enrty as :
CLASSPATH="${OIM_ORACLE_HOME}/server/client/oimclient.jar:${CLASSPATH}"
export CLASSPATH
but this time it will start throwin the exception as :
<Nov 11, 2013 11:24:24 PM EST> <Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000> <Class/Method: tcDefaultDBEncryptionImpl/initKeyStore encounter some problems: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
java.security.AccessControlException: access denied ("oracle.security.jps.service.credstore.CredentialAccessPermission" "context=SYSTEM,mapName=oim,keyName=.xldatabasekey" "read")
Do i need to reinstall OIM setup to resolve this issue or is there any other way to refer oimclient.jar in my webservice code deployed in OIM env ?
Please suggest.
Thanks,
RPB

Oracle 10g Installation issue on Windows 7

Hi,
I tried to install Oracle 10g downloaded from the below link on my laptop which runs in Windows 7.
http://www.oracle.com/technetwork/database/10204-winx64-vista-win2k8-082253.html
The Oracle version is 10g release 2 for windows 7. I got this DB version no. for Windows 7 from this forum only. But still, I got the error message stated below and unable to install 10g.
------------------------------------------------------ Error --------------------------------------------------------------------------
Starting Oracle Universal Installer...
Checking installer requirements...
Checking operating system version: must be 5.0, 5.1, 5.2 or 6.0 . Actual 6.1
Failed <<<<
Exiting Oracle Universal Installer, log for this session can be found at C:\Program Files (x86)\Oracle\Inventory\logs\installActions2010-10-22_07-37-48AM.log
Please press Enter to exit...
------------------------------------------------------ Error End -------------------------------------------------------------------
Could you please let me know how I can fix this issue? Or is there any other oracle 10g release/patch to fix this issue? I need to install only Oracle 10g and not 11g.
Also, I need to install Oracle Forms 10g too.
It would be great if you could guide me on installing these two softwares in my laptop.
Your help will be very much appreciated.
Thanks,
Arun
Edited by: 804404 on Oct 22, 2010 7:52 AM

Welcome to the forums !
This issue has been discussed many times before. Pl use the search feature. The only versions supported in Win 7 (Professional or higher) are 10.2.0.5 and 11gR2. 10.2.0.5 is only available on My Oracle Support, while 11gR2 can be downloaded for free from http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html
Re: Oracle for Windows 7
Re: which version of oracle works on windows 7
HTH
Srini

Worksapce login issue

Hi
I have installed Hyperion, and i think all is ok. All services are running.
My Hyperion is installed in:
Windows 2003 SP2
Oracle 11g
But when I run EPM System diagnostic I get a problem with login in the Workspace service/login.
This is the message that I get:
FAILED SSO Availability of login http://norhyperion:45000/workspace/browse/configInfo
Error: Could not login to workspace
Recommended Action: Check if all services run. Check user name and password
If I try to login to workspace in the page http://norhyperion:45000/workspace/browse/configInfo, I cannot login with the user(admin/password).
I try to login in the shared services page with this user, and all is working.
Any ideas what went wrong in my installation?
Thank You
NomrHyperion

Hi Norm,
This what I did when I had this issue.
First check if process manager and Workspace Agents are running. If you cant start process manager, or workspace agents, try to check the Listener and Oracle DB(if you are using Oracle) services if are running, if not started. If you still cant run the services, or have login issue, then you must reconfigure the Workspace and
Run EPM System Configurator
First reconfigure:
Hyperion Foundation
- Common Settings
- Configure Database
- Deploy Application Server
When this reconfiguration finish, run EPM System Configurator again, and reconfigure the rest of Workspace and Management Architect.
In my case I reconfigure:
Calculation Manager
Performance Management Architect
Workspace
After this I restart the server.
Then back to the first check again... check if Process Manager and Workspace Agents are running. If not:
Check the Listener and Oracle DB(if you are using Oracle) services if are running, if not started
Then try to start the Process Manager service(you can also try to start the Workspace agents in the menu. Windows -> Start Menu -> Oracle EPM System -> Workspace - > Start Workspace Agent Services
Try all this, then start the EPM System Diagnostic again and check if all services are ok(some times Essbase Studio is not started, start it on the menu -> Essbase Studio - Start server).
This is what I did to fix my problem, and fix all the problems Now all services and EPM are running.
Hope this can help you
JailBreak
IT Network Manager
If helpful Please award points
Thank You

Webcache load balancing - Login issue

Hi,
We have configured load balancing between two managed server using web cache. The load balancing is working fine. But the problem is, after login to our application deployed on both managed servers, if we stop the managed server currently processing the request and start second managed server then the current session is not applicable for second managed server. We are logged out of the application for any further request. Even if the second managed server is already running, we are logged out. The session binding has been configured to JSESSIONID and cookie based. Please let us know how we can make the same session applicable for another server as well so that users are not logged out if the server processing the request goes down. This sounds like configuring some failover settings but i am not able to find it out.
Thanks

Does your application require session binding?
You may want to contact Oracle Support to review your configuration setttings.

How far does Oracle Support extend?

Hi,
I have a problem determining how far I am covered by oracle support in a particular circumstance. I intend to use the DMBS_LDAP package to connect to a CAS authentication server.
1. Am I covered by Oracle Support in this scenario?
2. If I am covered, to what extent?/what cover will be provided?
Thanks,
JIM

JIM wrote:
Justin and Billy, from what you have implied. Oracle will support their services to the nth degree, providing there is proof of bug.
Obviously the do not support third party tools. However, Oracle will not refuse support on the issue if I am connecting to a non-oracle product, such as in the scenario I described.Almost. You also need to show that the bug in the Oracle s/w is not caused by a "3rd party" s/w or unsupported/non-certified configuration combinations.
For example, last time I looked Oracle 11.2.x RAC was not certified for VMware. It is certified for OL5.x. So what happens regarding support when you run into a RAC error on OL5.x in a VMware VM? Had this discussion with an Oracle VP last year and he said along the lines of that support will be willing to assist, to the extent of certified o/s support, running on VMware - but should they suspect that virtualisation is the cause (or part of the problem), then one cannot expect support.
So in your case - if you do a DBMS_LDAP search and that crash and burn, Oracle will support that if it is a bug. However if you tried a funky method outside the LDAP specs against a proprietary half-baked implementation of LDAP, then you are on your own.
Anyway, that is my understanding of the issue...
FWIW, been using DBMS_LDAP for some years now against Microsoft Active Directory (authentication and SSO integration, and dealing with escalations and so on that needs organigram data) - no issues. DBMS_LDAP works fine against AD in our case.

Oracle Support Login Issue

Similar Messages

Maybe you are looking for