Oracle Tele Services Case Management - Some clarification required.

1. Does Oracle Case Management solution supports De Dup check for suctomer data ?
2. In case management can we create another case from case work item screen ?
3. Can we customize case management screens ?

Hi,
1. Does Oracle Case Management solution supports De Dup check for suctomer data ?
------Duplicate SR check can be implemented in Service Request module (i.e. Form Based Module) based on item/instance/customer using profiles/setup (Check Teleservice implementation guide - 'Setting Up Duplicate Checking'). It cannot be implemented in Case Management module.
2. In case management can we create another case from case work item screen ?
------There iss no out of the box solution given by oracle to create a new cae from existing case. However customiztion can be done for this which will call 'case creation API' to generate a new case.
3. Can we customize case management screens ?
-------OAF personalization can be used to personalize case management screens as per business requirement. Refer 'OAF personalization guide_R12' for this.
Thanks & Rgds,
Gaurav Joshi.

Similar Messages

Oracle Communications Services Gatekeeper Manager Position

Hello everyone! My name is Jason Phelps and I am a Corporate Recruiter for Accenture. I'm not sure if this is the proper forum to post a job opening but we are struggling to find qualified candidates. If there is a job forum that you are aware of where I should post an job opening, please let me know and I will be sure to post it in the appropriate place.
We currently have an opening for an Oracle Communications Services Gatekeeper Manager consulting position and I wanted to spread the word to anyone that may be interested, or anyone that may know of someone that may be intersted. Feel free to contact me at [email protected]. Thanks very much!
Key responsibilities may include:
Providing estimating, forecasting and workplanning assistance
Planning and managing Application Assessment and Requirements activities
Assisting clients in defining key capabilities/requirements that will enable their strategy
Defining application entrance and exit criteria
Being recognized as an expert on one or more application vendors/products
Creating project deliverable templates and standards (e.g., including process standards)
Creating complex conceptual designs, including application interfaces and interactions
Planning and managing program-wide application build, test, and deploy activities
Identifying and monitoring interdependencies between various application implementation activities
Planning and establishing after go-live activities including ongoing support
Participating in recruiting activities in your geography
Ability to travel domestically 100% to meet client demand
Basic Qualification:
2 years of Oracle Communication Services Gatekeeper experience
2 years of real-time mediation experience
2 years of Management experience
2 years of networking experience
Undergraduate degree
Preferred Skills:
Technical Degree
Java, Unix and Weblogic experience
Diameter Protocol experience
Experience within a technical or consulting environment
Experience with systems integrations, implementations and interactive designs
Experience in the systems and software development life cycle including design, development, coding, testing and implementation
Leading small teams in successful systems integration, package implementation, and/or interactive design
Professional Skill Requirements:
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.

Hello everyone! My name is Jason Phelps and I am a Corporate Recruiter for Accenture. I'm not sure if this is the proper forum to post a job opening but we are struggling to find qualified candidates. If there is a job forum that you are aware of where I should post an job opening, please let me know and I will be sure to post it in the appropriate place.
We currently have an opening for an Oracle Communications Services Gatekeeper Manager consulting position and I wanted to spread the word to anyone that may be interested, or anyone that may know of someone that may be intersted. Feel free to contact me at [email protected]. Thanks very much!
Key responsibilities may include:
Providing estimating, forecasting and workplanning assistance
Planning and managing Application Assessment and Requirements activities
Assisting clients in defining key capabilities/requirements that will enable their strategy
Defining application entrance and exit criteria
Being recognized as an expert on one or more application vendors/products
Creating project deliverable templates and standards (e.g., including process standards)
Creating complex conceptual designs, including application interfaces and interactions
Planning and managing program-wide application build, test, and deploy activities
Identifying and monitoring interdependencies between various application implementation activities
Planning and establishing after go-live activities including ongoing support
Participating in recruiting activities in your geography
Ability to travel domestically 100% to meet client demand
Basic Qualification:
2 years of Oracle Communication Services Gatekeeper experience
2 years of real-time mediation experience
2 years of Management experience
2 years of networking experience
Undergraduate degree
Preferred Skills:
Technical Degree
Java, Unix and Weblogic experience
Diameter Protocol experience
Experience within a technical or consulting environment
Experience with systems integrations, implementations and interactive designs
Experience in the systems and software development life cycle including design, development, coding, testing and implementation
Leading small teams in successful systems integration, package implementation, and/or interactive design
Professional Skill Requirements:
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.

Case management - some questions

History of the Case Management, which is the appropriate
How do CRM Case Management history records?
CRM Integration for BPM - Case management and BPM - is it possibble?
Is preferable Case management as a WF?
There is a personal file in the CRM Business Partner?
Integration of CRM tasks and Universal Worklist - is it possibble?
Documents can be archived to external DMS?
Can Case Management track terms and automatically trigger actions?
What has to be Case? - Any activity or set of related activities together (decision, appeal in response to an appeal, ...)
How are connected Record and Case Management?
Thank you.

Hi,
1. Does Oracle Case Management solution supports De Dup check for suctomer data ?
------Duplicate SR check can be implemented in Service Request module (i.e. Form Based Module) based on item/instance/customer using profiles/setup (Check Teleservice implementation guide - 'Setting Up Duplicate Checking'). It cannot be implemented in Case Management module.
2. In case management can we create another case from case work item screen ?
------There iss no out of the box solution given by oracle to create a new cae from existing case. However customiztion can be done for this which will call 'case creation API' to generate a new case.
3. Can we customize case management screens ?
-------OAF personalization can be used to personalize case management screens as per business requirement. Refer 'OAF personalization guide_R12' for this.
Thanks & Rgds,
Gaurav Joshi.

Show ip cef switching statistic output - some clarifications required

Good morning, everyone!
I need some clarifications regarding ouput of show ip cef switching statistic on Catalyst 6k and some entries apply to other platforms as well. Consider output:
#show ip cef switching statistics
       Reason                          Drop       Punt Punt2Host
RP LES No route                      179269          0      12866
RP LES Packet destined for us             0 153061543          2
RP LES No adjacency                12460594          0          0
RP LES Incomplete adjacency           10400          0          0
RP LES Unresolved route                1476          0          0
RP LES Bad checksum                      17          0          0
RP LES TTL expired                        0          0   24725338
RP LES IP options set                     0          0          3
RP LES Fragmentation failed, DF 1757274333          0     481160
RP LES Features                         975          0       5278
RP LES IP redirects                       0          0          7
RP LES Unknown input if                 192          0          0
RP LES Neighbor resolution req     32540982       7290          0
RP LES Total                     1802468238 153068833   25224654
All    Total                     1802468238 153068833   25224654
Questions are:
1) What the difference between rows
RP LES No adjacency
RP LES Incomplete adjacency
RP LES Neighbor resolution req
2) What the difference between rows
RP LES No route
RP LES Unresolved route
3) What does mean collum name - Punt2Host?
I will higly aprecciate your answers! Thnx in advance.

So far I partially have found answer on first question.
RP LES Neighbor resolution req - here counted packets that have no adjacency and they are punted to arp request to send.
RP LES No adjacency - after ARP request sent throttling adjacency is installed for this destination for 2 seconds and all subsequent packets get drop. Those packets are counted here.
RP LES Incomplete adjacency - here packets counted which matches to incomplete adjacencies. Which are stays in adjacency table marked incomplete - as i understand it can happen after arp entry aged out. But those adjacencies must be deleted as well, but as i can see in my environment some of them stays for a while, i am a bit confused here.

Room Reservation feature - Some clarifications required

Hello
I am implementing room reservation feature for a business center whereby external tenants will be billed for meeting rooms who already have an office on rent in the same business center.
The requirement is:
1. Some of the services in the meeting room may attract discount based on case to case basis i.e. while creating the reservation request, I should be able to modify the price
2. Invoices have to be issued for the reservation and services cost on periodic basis. Will this be done through RERAIV ?
3. In our case, certain services are charges on fixed basis and thus created as a condition in the contract. Now the requirement is that, these services should be billed to client along with the reservation cost in one single invoice. As per my understanding, reservation cost has no link to contract master, so how can this be clubbed with conditions getting posted via RERAPP (conditions for the contract).
Please advise
Rakesh

Hi,
Pls give the error message here.
Anil

CRM - Service - Case Management-Problem creating a case survey activity

Hi Guys!
Please, help my!
I am looking for a CRM Resource Planning with SERV_MAN role but when opening the page goes down and displays the following message:
Hinweis
Folgender Fehlertext wurde im System CRD prozessiert: RFC destination CRMLRP does not exist.
Der Fehler trat auf dem Applikationsserver LLAIMA_CRD_00 und im Workprozess 1 auf.
Die Abbruchart war: RABAX_STATE
Die ABAP-Aufrufhierarchie war:
Method: GET_DDLB_JOB_FUNCTION of program CL_CRM_WFD_CUST_GET===========CP
Method: GET_V_JOB_FUNCTION of program CL_CRM_WFD_ADVS_SHLP_CTRL=====CP
Method: GET_DQUERY_DEFINITIONS of program CL_CRM_WFD_ADVS_SHLP_CTRL=====CP
Method: ONLAYOUT of program CLO249A12VYHZDPCQ43Y6MFDG69X8CP
Method: %_ONLAYOUT of program CL_O249A12VYHZDPCQ43Y6MFDG69X8CP
Method: DO_REQUEST of program CL_BSP_PAGE===================CP
Method: CALL_VIEW of program CL_BSP_PAGE_BASE==============CP
Method: CALL_VIEW of program CL_BSP_CONTROLLER=============CP
Method: PROCESS_VIEW of program CL_BSP_WD_VIEW_CONTROLLER=====CP
Method: DO_REQUEST of program CL_BSP_WD_VIEW_CONTROLLER=====CP
winston san martin
US,

Hello,
Please check this thread http://scn.sap.com/thread/242542 and steps described by Murali Krishna. It works for Solman 7.1 SP4 and SP5. I had an error when I tried to assign response and service profile to Sold-to-party using crm_ui tcode.
HI,
Please check the following customizing settings in IMG.
1. IMG - CRM - Transactions - Settings for service processes - Settings for service resource planning - Select RFC connection
If you find the RFC connection as 'CRMLRP', please remove that entry
2. IMG - CRM - Transactions - Settings for service processes - Settings for service resource planning - Business Add-In for connecting the sceduling engine - Select scheduling engine
Here please select the entry CRM_SRV_SDL_WFM
After doing this please restart your RPT once again.
Reward points if it helps.
Murali
BR,
SAPFan

Some Clarifications Required

Dear All,
Could anyone clarify the following.
1. How do I set the position of a child window relative to a widget in the parent window?
2. We have an application in which there is an extenisve usage of codes. The codes are created by the users. It is likely that the codes entered donot match the maximum size defined for it. My problem is while retrieving codes which donot match the maximum size defined for it.
For e.g. Customer code CharacterData Size 6
If I enter A00001 and store the record I am able to retrieve the information from the database when I supply the customer code.
If I enter A001 and store the record I am unable to retrieve any information related to the code from the database?I am to state that I have used the methods TrimTrailing and TrimLeading before I invoke the insert.
3. Is there any elegant way exporting project plans as a batch. We have a number of projects defined and it is really time consuming to export each and every plan from the Project Workshop. Is there a way by which a batch file containing fscript / escript / iscript commands can be used to achieve my objective.
Any help on the above queries may be addressed to [email protected]
Thanks in advance
Balasubramaniam Suresh

1. I don't know. Please give more details.
2. If your database is ORACLE use VARCHAR instead of
CHAR in your definition. To retrieve the information
you need the like clause with placeholders to
retrieve it. ('A00001' -> 'A%1'). This answer is
works on ORACLE.
3. Use fscript. Set workspace and Repos. Open the
workspace. exportworkspace.
E.g.:
fscript> setrepos MyRepos
fscript> setworkspace MyWorkspace
fscript> open
fscript> exportworkspace /forte/MyWorkspace.pex
fscript> close
fscript> quit
Write these commands into a file (MyWorkspace.scr).
Start this command with fscript -i MyWorkspace.scr
Hope this helps
Joseph Mirwald
GERMANY

Re: Some Clarifications Required

How do I set the position of a child window relative to a widget in
the parent window?If I understand your question correctly, you should be able to set it's
position by assigning it to a position on a grid on the parent window.
The widget on the parent window (that you're wanting to position
relative to) should be in a named grid. Then, you should be able to put
your window into that grid at specified row and column coordinates. To
position a widget in a grid, you do something like the following:
<Widget>.Parent = NIL;
<Widget>.Row = 1;
<Widget>.Column = 1;
<Widget>.Parent = <TargetGrid>;
I believe that you should be able to do the same thing for a window, too
(using "Self.Window" instead of "<Widget>"). -- although I didn't
actually try it.
Is there any elegant way exporting project plans as a batch. We have a
number of projects defined and it is really time consuming to export
each and every plan from the Project Workshop. Is there a way by which
a batch file containing fscript / escript / iscript commands can be
used to achieve my objective.Something that you could do here is to make a new workspace that
includes all the projects that you will be wanting to export. Then,
after updating this workspace, you can use fscript to export that
workspace (taking all of the desired projects with it).

bala wrote:
2. We have an application in which there is an extenisve usage of codes. The codes are created by the users. It is likely that the codes entered donot match the maximum size defined for it. My problem is while retrieving codes which donot match the maximum size defined for it.
For e.g. Customer code CharacterData Size 6
If I enter A00001 and store the record I am able to retrieve the information from the database when I supply the customer code.
If I enter A001 and store the record I am unable to retrieve any information related to the code from the database?I am to state that I have used the methods TrimTrailing and TrimLeading before I invoke the insert.Bala,
The behavior that you are experiencing is consistent with a CHAR (fixed
length character) data type. Try redefining the column to VARCHAR and
you should get the results that you are expecting.
Steve Thomas
[email protected]

HCM Form and Process Case Management Configuration

Hi All,
Can somebody help me with Case Management Config in HCM Form and Processes. I don't see the Cae Mgt config anywhere for HCM F&P on any documenttation or on help.sap.com.
This is the error I am getting when I am doing the Process COnfiguration
Case type for Step Object H_SO is not defined
Case type for Scenario Obj. H_FO is not defined
Case type for Process Object H_PO is not defined
Thanks..

Hi
If you get the error ' H_SO , H_PO , H_PO' , then the relevant case types are not defined.
IMG Path :
SAP NetWeaver->Application Server->Basis Services->Case Management.
Goto define case type -> Select Define Case Type . Change the case record model id for case type H_PO. This is the same id which exist in SCASE and SRMREGEDIT transaction.
Yes, the data is stored in case instead of the forms directly.
The archiving time period can be set like any other case types . From the above IMG path, if you drill in further , there is 'Set archiving' , where you can define the archiving period for the case types.
Hope this helps.
Best Regards
Saujanya

Oracle Web Services Manager and Stateful Services

Hi,
I was wondering if anybody could help or provide guidance on stateful web services and the OWSM.
I've registered a stateful web service with the OWSM. I also selected the "Keep-Alive" option as well, but this prob. doesn't pertain to stateful web services. But it doesn't seem to register the fact that its a stateful web service. When I call it, I have a packet analyzer that looks at the TCP trace and no Session id is sent back in the headers on the client side, which is on a separate box. Obviously, running it directly with Java and Axis works fine.
We are using a gateway for the OWSM, not an agent. The web service is successful in getting called through OWSM but the problem is that no session information is sent back to client so subsequent calls fail b/c the web service requires the state and what the previous call was. This web service is a .NET service and resides on a different server/box than the Oracle SOA suite.
Are there any tutorials/information out there that would tell me how to register a stateful web service with the OWSM? Eventually we'd like to connect the OWSM to an ESB and that would require it to be stateful as well obviously.
Thanks again,
Nathan

On OTN, documentation library. Search for Oracle Web Service Manager and there you will see the Extensibility Guide.
http://www.oracle.com/pls/as10131/drilldown?word=Oracle+Web+Services+Manager&wildcards=0&remark=federated_search

Case Management ECC Service Provider

Hi.
In Case mangement for ECC 6.0
In the Customizing for template, I do what says help SAP
http://help.sap.com/saphelp_erp2005/helpdata/en/a5/7ad6e3343a6947a90527b550efdebb/content.htm
With the attribute TEMPLATE_PROFILE, but when I go to the event and selecting Create with Template not send me the following message "No templates available". I don´t understand that.
I create the profile. SPRO  Cross-Application Components  General Application Functions  Records and Case Management  Document  Manage Document Templates
I have assigned the document SRM_DOC04 DD1D79A8B943E4F1B257001A6458C5AA.
The assigned is:
Key = 1
Profile = ZPROFILE
Document ID = SRM_DOC04 DD1D79A8B943E4F1B257001A6458C5AA
Descr = Document
And.
TEMPLATE_PROFILE in the Service Provider is ZPROFILE.
Someboy know, What I can do.
Help me. Please!
Thanks.

hi alfredo
you just create an action profile and within the action profile you give your processing type as smartforms
your path in IMG will be like:
SPRO--->CRM->BASIC FUNCTIONS--> ACTIONS---> ACTIONS IN TRANSACTIONS
and within the smart form description you can mention your class ,the smartform you have created etc.
after you are done with the action profile you attach this action profile to the transaction you are working on
also in the action condtion you give the condition as open
as you have requirement that when case is open the smartform is escecuted,likewise you can schedule your conditoon and therein it can be
BUSINESSOBJECT.USERSTATUS = E0001
its just an example with which you can give the condition
hopes it solves your probs
best regards
ashish

What is Oracle Web Services Manager and where can i get more information ?

Hi,
Can any one point me to some useful links to know abt
Oracle Web Services Manager and some example to play with it.
Appreciate your help !!
Regards,
Vijay.B

Vijay,
You can install Oracle Web Services Manager (OWSM) as a stand alone product, but the easiest way would be to use the OracleAS SOA Suite Developer Preview, that contains all the SOA components (OWSM, J2EE, BPEL, ESB, ...)
Oracle Application Server 10g Release 3 (10.1.3.1.0) Developer Preview for the Oracle SOA Suite
Regards
Tugdual Grall

Oracle Web Services Manager, Coresv

Coresv, Web Services Manager May 21, 2005 9:04 PM
Reply
I have downloaded Web Services Manager (part of the Application Server Downloads), also called as coresv.
I have done the installation as per the scripts but need some help with some issues that I am getting.
Basically when I goto the http://localhost:3115/ccore page, the login works fine but after that all I see is
two empty frames:
1. Error
The following exception occured when processing the JSP:
Provider org.apache.xalan.processor.TransformerFactoryImpl not found
Use your browsers "Back" button if you would like to try again.
Contact Oracle Web Services Manager Administrator
2. Error
The following exception occured when processing the JSP:
getActiveComponents failed
Use your browsers "Back" button if you would like to try again.
Contact Oracle Web Services Manager Administrator
Can you guide me where should I post this message?
Thanks
Best Regards
Hitesh

Follow-up on this topic
1. Still not able to run the default Tomcat Instance.
2. However, was able to get to the console of Web Services Manager when deployed to a Weblogic 8.1 SP3 instance.
But after configuring a gateway, registering a service and comitting the policies etc. as described by the book, when I try to access the service using the URL
http://localhost:7001/gateway/services/SID0003006?wsdl
http://localhost:7001/gateway is where the gateway.war is deployed.
I get
Oracle Web Services Manager Gateway : Cannot find WSDL for service "SID0003006"
I can't execute the service either..
Thanks
Hitesh

Oracle Web Services Manager, Coresv problems

Coresv, Web Services Manager May 21, 2005 9:04 PM
Reply
I have downloaded Web Services Manager (part of the Application Server Downloads), also called as coresv.
I have done the installation as per the scripts but need some help with some issues that I am getting.
Basically when I goto the http://localhost:3115/ccore page, the login works fine but after that all I see is
two empty frames:
1. Error
The following exception occured when processing the JSP:
Provider org.apache.xalan.processor.TransformerFactoryImpl not found
Use your browsers "Back" button if you would like to try again.
Contact Oracle Web Services Manager Administrator
2. Error
The following exception occured when processing the JSP:
getActiveComponents failed
Use your browsers "Back" button if you would like to try again.
Contact Oracle Web Services Manager Administrator
Can you guide me where should I post this message?
Thanks
Best Regards
Hitesh

Follow-up on this topic
1. Still not able to run the default Tomcat Instance.
2. However, was able to get to the console of Web Services Manager when deployed to a Weblogic 8.1 SP3 instance.
But after configuring a gateway, registering a service and comitting the policies etc. as described by the book, when I try to access the service using the URL
http://localhost:7001/gateway/services/SID0003006?wsdl
http://localhost:7001/gateway is where the gateway.war is deployed.
I get
Oracle Web Services Manager Gateway : Cannot find WSDL for service "SID0003006"
I can't execute the service either..
Thanks
Hitesh

Confirming method to secure web services through oracle web service manager

Hi All,
I am just wondering about the method to secure web service through oracle web service manager.
I have a unsecure web service "helloworld" which is deployed on JWSDP1.6 toolkit.I want to secure it through oracle web service manager.
Inorder to secure this unsecure web service,I use gateway(web service manager for securing web service using message level security through certificate).
So when client want to access the helloworld service,it contacts the gateway securely and gateway intern connect to original web service after decrypting and verification of the signature.When gateway gets response from the web service,it signs the response message and then encrypt and passs on to the client.
So my question is,is it the right way to secure web service?
As I am getting the following fault exception :
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode "http://schemas.oblix.com/ws/2003/08/Faults">c</faultcode>
<faultstring>Step execution failed with an exception
</faultstring>
<detail></detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
I checked the log at :
C:\coresv_install_home\external\oc4j-10.1.2.0.0\j2ee\home\log\http-web-access
but there is no helpful information available.Thanks for any help.
Kash

Hi Rajesh,
Thanks for your reply.I am using the following policy steps:
1)for Request (Decrypt and Verify signature).
2)for Response(Sign Message and Encrypt).
The configuration for Request is shown below:
Pipeline "Request"
Pipeline Steps:
Start Pipeline
Log
Decrypt and Verify Signature
Basic Properties Type Default Value
Enabled (*) boolean true true
XML Decryption Properties Type Default Value
Decryptor''s keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-keystore.jks
Decrypt Keystore Type (*) string jks jks
Decryptor''s keystore password string *******
Decryptor''s private-key alias (*) string s1as
Decryptor''s private-key password string *******
Enforce Encryption (*) boolean true true
XML Signature Verification Properties Type Default Value
Verifying Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-truststore.jks
Verifying Keystore type (*) string jks jks
Verifying Keystore password string *******
Signer''s public-key alias (*) string xws-security-client
Enforce Signing (*) boolean true true
End Pipeline
And the configuration for Response is shown below:
Pipeline "Response"
Pipeline Steps:
Start Pipeline
Log
Sign Message and Encrypt
Basic Properties Type Default Value
Enabled (*) boolean true true
Signing Properties Type Default Value
Signing Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-keystore.jks
Signing Keystore Type (*) string jks jks
Signing Keystore password string *******
Signer''s private-key alias (*) string s1as
Signer''s private-key password string *******
Signed Content (*) string BODY BODY
Sign XPATH Expression string
Sign XML Namespace string[]
Encryption Properties Type Default Value
Encryption Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-truststore.jks
Encrypt Keystore Type (*) string jks jks
Encryption Keystore password string *******
Decryptor''s public-key alias (*) string xws-security-client
Encrypted Content (*) string BODY BODY
Encrypt XPATH Expression string
Encrypt XML Namespace string[]
End Pipeline
I checked the log again but nothing useful there,it is just giving the following values:
2006-08-14 16:32:50,372 INFO [Thread-21] mstore.OLiteMStore - SELECT MEASUREMENT_STR FROM MEASUREMENT_PERSISTED_STORE WHERE ID=? FOR UPDATE
2006-08-14 16:34:50,364 INFO [Thread-16] mstore.OLiteMStore - INSERT INTO MEASUREMENT_PERSISTED_STORE (ID,DEF_ID,CONTEXT_ID,PARENT_CONTEXT_ID,TIME,STORETIME,KEY0,KEY1,KEY2,KEY3,KEY4,KEY5,KEY6,KEY7,KEY8,KEY9,KEY10,KEY11,KEY12,KEY13,KEY14,KEY15,KEY16,KEY17,KEY18,KEY19,KEY20,KEY21,KEY22,KEY23,KEY24,KEY25,KEY26,KEY27,KEY28,KEY29,KEY30,KEY31,KEY32,KEY33,KEY34,KEY35,KEY36,KEY37,KEY38,KEY39,DBM0,MEASUREMENT_STR) VALUES(?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,'R',empty_clob())
2006-08-14 16:34:50,364 INFO [Thread-16] mstore.OLiteMStore - SELECT MEASUREMENT_STR FROM MEASUREMENT_PERSISTED_STORE WHERE ID=? FOR UPDATE
Any help would be appreciated.Thanks.
Kash

Oracle Tele Services Case Management - Some clarification required.

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