Oracleoms10gASControl windows service is not starting 10.2.0.5

Question

Hi
I am having an issue with my Grid Control installation.
the Oracleoms10gASControl service will not start
when checking the windows event log I can see the following error:
An error occurred while trying to initialize the service.
this error was not very descriptive so I decided to have a root through the log files to see if I could find any errors there.
*=====Oracleoms10gASControlsrvc.log=====*
-------------- [Oracleoms10gASControl] ------------
EMDROOT=E:\OracleHomes\oms10g
ORACLE_HOME=E:\OracleHomes\oms10g
EMDSTATE=E:\OracleHomes\oms10g
CONSOLE_CFG=iasconsole
TRACE_LEVEL=16
TIMEOUT=15
08/05/09 17:56:34 Start pending...
08/05/09 17:56:34 Verifying iasconsole is not started already. Command line "E:\OracleHomes\oms10g\bin\emctl.bat" istatus iasconsole
08/05/09 17:56:55 iasconsole launch commandline is "E:\OracleHomes\oms10g\bin\emctl.bat" istart iasconsole
08/05/09 17:56:55 Tracking process launch...
08/05/09 17:57:31 iasconsole exited with retCode -1073741819.
08/05/09 17:57:31 Check E:\OracleHomes\oms10g\sysman\log\emiasconsole.nohup for details THIS LOG FILE DOES NOT EXIST?
-------------- [Oracleoms10gASControl] ------------
EMDROOT=E:\OracleHomes\oms10g
ORACLE_HOME=E:\OracleHomes\oms10g
EMDSTATE=E:\OracleHomes\oms10g
CONSOLE_CFG=iasconsole
TRACE_LEVEL=16
TIMEOUT=15
08/06/09 11:05:08 Start pending...
08/06/09 11:05:08 Verifying iasconsole is not started already. Command line "E:\OracleHomes\oms10g\bin\emctl.bat" istatus iasconsole
08/06/09 11:05:11 iasconsole may already be running. termStatus=3
*=====em.nohup=====*
--- Standalone agent
----- Wed Aug 5 17:48:40 2009::Agent Launched with PID 4572 at time Wed Aug 5 17:48:40 2009 -----
(pid=4572): starting emagent version 10.1.0.5.0
09/08/05 17:48:49 log4j:ERROR No appenders could be found for category (oracle.sysman.eml.app.ContextInitializer).
09/08/05 17:48:49 log4j:ERROR Please initialize the log4j system properly.
09/08/05 17:48:52 Setting AdminCtroller for ias/ias/administration
09/08/05 17:48:52 Settng IM/URLGenerator for Administration
2985 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : enUS
2985 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _de
3000 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _es
3000 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _fr
3000 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _ja
3000 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _ko
3000 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : ptBR
3016 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : zhCN
3016 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : zhTW
3016 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _it
3032 [Orion Launcher] INFO oracle.sysman.eml.app.ContextInitializer - Done Successfully
3141 [Thread-3] DEBUG emSDK.comm - <EMDResponse>
<GetTIRes>
<Target TYPE="oracle_ias" NAME="EnterpriseManager0.myserver.mydomain.ie" VERSION="1.0" TYPE_DISPLAY_NAME="Application Server">
     <Property NAME="OracleHome" VALUE="E:\OracleHomes\oms10g"/>
     <Property NAME="host" VALUE="myserver.mydomain.ie"/>
     <Property NAME="StandaloneConsoleURL" VALUE="http://myserver.mydomain.ie:18100/emd/console"/>
     <Property NAME="StatusURL" VALUE="http://myserver.mydomain.ie:7778"/>
     <Property NAME="Version" VALUE="10.1.2.3.0" IS_DYNAMIC="TRUE"/>
     <Property NAME="InstallType" VALUE="core" IS_DYNAMIC="TRUE"/>
     <Property NAME="VersionCategory" VALUE="904plus" IS_DYNAMIC="TRUE"/>
</Target>
</GetTIRes>
</EMDResponse>
09/08/05 17:48:55 Oracle Application Server Containers for J2EE 10g (10.1.2.3.0) initialized
09/08/05 17:48:59 Tutalii: E:\OracleHomes\oms10g\dcm\lib\dcm.jar archive
--- Standalone agent
----- Wed Aug 5 17:56:59 2009::Agent Launched with PID 5624 at time Wed Aug 5 17:56:59 2009 -----
09/08/05 17:57:18 log4j:ERROR No appenders could be found for category (oracle.sysman.eml.app.ContextInitializer).
09/08/05 17:57:18 log4j:ERROR Please initialize the log4j system properly.
(pid=5624): starting emagent version 10.1.0.5.0
09/08/05 17:57:23 Setting AdminCtroller for ias/ias/administration
09/08/05 17:57:23 Settng IM/URLGenerator for Administration
6326 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : enUS
6326 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _de
6326 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _es
6326 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _fr
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _ja
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _ko
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : ptBR
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : zhCN
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : zhTW
6345 [Orion Launcher] DEBUG emSDK.util.help - processing config file locale : _it
6365 [Orion Launcher] INFO oracle.sysman.eml.app.ContextInitializer - Done Successfully
09/08/05 17:57:29 Oracle Application Server Containers for J2EE 10g (10.1.2.3.0) initialized
09/08/05 17:58:26 Tutalii: E:\OracleHomes\oms10g\dcm\lib\dcm.jar archive
===============
Strangely even though windows says the service is down. Grid control IS actually working. I can log in as see the AS server control and see that it's all up.
I am at a loss on what to do.
I may have to raise a call but I decided to ask here first
Cheers
Graham

Answer 1

We have found a solution to this Issue.
the notes on meta link are only half correct and it is a combination of 2 fixes that solves this problem
Solution:
Frist:
Create an environment variable called
EM_OC4J_OPTS=-XX:+ForceTimeHighResolution
On metalink it says to set the environment varibale like this:
EM_OC4J_OPTS=-"XX:+ForceTimeHighResolution"
note the " " . this is wrong, there should be no quotation marks.
Second:
modify the file:
<ORACLE_HOME>\bin\LaunchEMiasconsole.pm
and change:
my $OSNAME = $^O;
my $command = "$JAVA_HOME/bin/java -Xmx256m ";
if (($OSNAME eq "MSWin32") or ($OSNAME eq "Windows_NT")) {
$command = $command .
"-XX:+ForceTimeHighResolution ";
to:
my $OSNAME = $^O;
my $command = "$JAVA_HOME/bin/java -XX:+ForceTimeHighResolution -Xmx256m ";
if (($OSNAME eq "MSWin32") or ($OSNAME eq "Windows_NT")) {
$command = $command .
"-XX:+ForceTimeHighResolution ";
Save the changes and restart you system
this solved the issue for us
Regards
Graham