Orange and purple flashing

Hi
The broadband light on my home hub has been flashing orange and purple all day (Sunday)
The lights on the White modem box are fine and all lit up green (DSL, Lan1, etc)
Have turned power on and off several times for both hun and modem throughout the day to see if it wil randomly reconnect but had no luck
Rung BT and did the usual "restart this, unplug that" ritual. Guy didn't have a clue why it still wasn't working and said someone from level 2 tech team will call us back on Tuesday afternoon
Any advice?!
X

Make a direct connection from your PC to the modem which will eliminate the Homehub. Follow this guide to do that. Use your computer as normal to see if it connects. If it does connect you will know it is a faulty hub.
Step 1: Remove the homehub from the modem
Step2: Connect your pc/laptop into the modem using LAN1 port
Step3: Open network and sharing centre on windows and click set up a new connection or network
Step4: Connect to the internet then click make a new connection Broadband PPPoE
Step5: Username [email protected] and the password as BT
Step6: connect, If it doesn't,keep pressing try again until it does.

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