Orange BT Openzone Problem

Has anyone successfully managed to connect to BT Openzone from an Orange iPhone since New Year?
Neil

I have just got an Iphone 3gs on Orange £35 per month tariff.
Was in Sutton Coldfield on Wednesday nite and tried numerous times to log onto the BT Open Zone using the username (my phone number) and the password texted to me.
I am very computer literate and couldnt get it to log in.
The process isnt too clear though - should we be using BT Open Zone from the initial screen pull down list, or Orange UK (which confusingly gives us a screen telling us its for Business Users to log in only).
Phoned orange on 150 yesterday and got them to send me as new password. When into Sutton Coldfield to try it today - still wouldnt work. Even went into the Orange shop and asked them - they didnt have a clue!!
The instructions on the Orange broadband site are very poor (almost written as an afterthought). If I am to receive access to BT Open Zone for my £35 per month then I feel cheated as I cant do that at the moment!!
Will try to contact orange again later. If anyone has got it to work which provider do you choose from the login screen - the default (BT Open Zone) or the Orange UK one (which is supposed to be for business users?!)

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BT Openzone problem in London

Hi,
I live in London, UK, and have a BT Total Broadband connection, which I just realised came with inclusive BT Openzone minutes. I rand BT Openzone and they immediately set up an account for me with username and password, and told me to go to a hotspot with my MacBook and just log in. I have gone to a Starbucks in Central London and started up my laptop and immediately airport picks up the signal from the network called 'tmobile'. So far so good. The problem is what to do next: they told me that just by launching Safari, I would be automatically directed to a page where I would be able to enter my username and password. Well, that doesn't happen. I do get a really strong signal from the network, but the browser keeps trying to contact my homepage, instead of showing the login page for the network.
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I (obviously) didn't realise that they collaborated!
Did you check for proxies in the Network preference pane? If you have any they might interfere with the redirect [to the billing / sign-in page] that should happen when you try to browse to a website.
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Orange livebox connection problem

has anyone managed to connect their i-phone to their orange livebox? Orange tech support in India is hopeless...and Apple support in the UK is equally useless. I cant believe that these two massive players in the global communications industry cannot deal with a problem like this.

What kinds of problems are you having?
Did you search the Orange Livebox website? Since the iPhone settings are somewhat similar to what a macintosh would use, I found this on their website.
http://help.orange.co.uk/documentDisplay.do?clusterName=DefaultCluster&preview=1 &groupId=1&page=http://ESERVER_133439a7-1ad1-4702-b784-35d4ea680057.xhtml&docTyp e=1006&resultType=5002&docProp=$solution_id&docPropValue=kb14077
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Orange mail software problem when using distribution lists : some lists cannot be used for writing e-mails. The problem does not exist when using Internet Explo

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Please could you specify which webpage you mean ?
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i recently purchased the 30 day BT Openzone voucher to use until my internet is installed at home.
i was able to connect to the wifi yesterday without any problems, today i am connected with the wifi symbol present but unable to access any internet pages.
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x

Try deleting any saved BT Wifi, BT FON and BTOpenzone wireless connections, then rescan again for the hotspot you want to connect to.
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I bought the 8520 on Saturday and registered it and was told it would take a few hours for the BIS to be activated. SInce then I have had nothing but three useless telephone conversations with Orange trying to acertain what the problem is.
I constantly check my balance to see if the £5 has been deducted for the BIS but it has not. Every time I call I am told that there are some known issues with registering the BIS for customers. This is rubbish because my friend bought a BB with Orange the exact same day on Pay Monthly and his services are working fine. When i ask what the problem is, no one can tell me. I have asked to be put through to Data Support who could check all the settings but the three operators in india that I have spoken to refuse to refuse to put me through saying that it is a known issue and that it "should be resolved in a few hours".
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The future is bright, the future is 02!
Who knows where the time goes?
Solved!
Go to Solution.

Hi mate.
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Nokia 7370 Orange voicemail icon problem

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im a new customer and i cant get one either!!! please help nokia, i need this phone
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I have a nokia E61 on an orange monthly contract caller ID is not working

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K8n neo2 platnum memory soundcard problems.

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Nokia c3 wifi problem with asda pay as you go sim

Any advice greatly appreciated.
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Is your original contract SIM also an Orange SIM? If not, it could be that your premicell is SIM-locked to the original network. If this is the case you'll need to contact the operator with which you have the current contract and ask them for the network unlock code.
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Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

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Hello,
ana1001 wrote:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Calling all Orange N70 users ... help testing auto...

Anyone reading some of my posts will know that I currently have a problem with the Orange auto time update ... namely it doesn't work on my Nokia N70.
Now I have "spoken" with another Orange N70 user via these forums and he has successfully tested it and can confirm it works for him - and we are both on the same network and running the same firmware. Yet I have confirmed with Orange Technical that they do not support auto time update on the Nokia N70. I've tested this both @ home and @ work and auto time update doesn't appear to work in both locations.
There are three options :
1) I'm lying
2) The other forum user is lying
3) Orange support for auto time update depends on which cell you are located in.
Now I know 1 and 2 aren't plausible .. but I'd appreciate your help testing whether number 3 is.
I will not provide instructions on how to do this, as I don't want to be responsible for a sudden influx of calls to Orange relating to problems setting your time (!), but if you are a confident and competent phone user and know how to test/set the auto time update functionality on your phone I'd appreciate it if you could test whether it works for you and whereabouts in the UK you are located. I'm located in West London.
Many Thanks
Regards
Edward
Regards,
Edward

Just out of interest, what access points do you have set up on your phone?
I have 4:
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Orange Internet
Orange MMS
Orange Music
I don't know whether the auto time update function would rely on any of the access points that are set up on your phone.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
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Firmware upgrade for treo 650 on orange network

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taoryu, Welcome to the discussion area!
First of all how do you post a new topic on Apple Discussions.
It' very simple:
You go to the Apple.com > Support > Discussions > Mac OS X v10.5 Leopard > Mail and Address Book discussion area.
Click on the link titled "Post New Topic".
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Here in the West Country there are many 'dead spots' that don't get a signal from any of the phone networks. However this phone has wifi and it will quickly find any local networks, usually that of the restaurant or pub we're in. On one occasion none of my friends with a variiety of smart phones could get a signal from their networks. However my LG had logged onto the unsecured pub network and allowed my to use the orange network without problem. It is the constant logging on to BTfon and Openzone networks that made me choose BT total broadband.
We've only been connected for a couple of days and the phone had picked up the hub quite naturally. Unfortunatlely although not required at this location, when I start a call on the phone it would be alright for a few seconds, then the hub would disconnect and cut off the call!
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Fezworth

Is the hub dropping the wifi or disconnecting from broadband?
Also wifi can be effected by local enviroment i.e other signals, internal walls, if you wander to far from the hub it will drop.
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