Orange can't connect BB services

I purchased a BB for my wife she wants it to keep in touch with our young daughter is is relly into BBM. I purchased it before christmas but can get orange to connect the BBM service I have called their indian call centre at least 7 times they say wait for a text which never comes or say there is a problem with BB taking the monthly £5 they are very polite but I am no further forward. They definaly suggest this is a BB issue anybody know what's going on? Chris    

Chris... Indian? Are you in India, England or where, on Orange?
I have read some Orange UK users state that Orange will only add the BBM data plan to coincide with the start of the next billing cycle... could that be your issue and what Orange is awaiting?
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                Event String:
                The security of this directory server can be significantly enhanced by configuring the server to reject SASL (Negotiate,  Kerberos, NTLM, or Digest) LDAP binds that do not request signing (integrity verification)
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             A warning event occurred.  EventID: 0x80000734
                Time Generated: 03/02/2015   12:00:37
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             ......................... ACSSVR passed test KccEvent
          Starting test: KnowsOfRoleHolders
             ......................... ACSSVR passed test KnowsOfRoleHolders
          Starting test: MachineAccount
             ......................... ACSSVR passed test MachineAccount
          Starting test: NCSecDesc
             ......................... ACSSVR passed test NCSecDesc
          Starting test: NetLogons
             Unable to connect to the NETLOGON share! (\\ACSSVR\netlogon)
             [ACSSVR] An net use or LsaPolicy operation failed with error 67,
             The network name cannot be found..
             ......................... ACSSVR failed test NetLogons
          Starting test: ObjectsReplicated
             ......................... ACSSVR passed test ObjectsReplicated
          Starting test: Replications
             ......................... ACSSVR passed test Replications
          Starting test: RidManager
             ......................... ACSSVR passed test RidManager
          Starting test: Services
             ......................... ACSSVR passed test Services
          Starting test: SystemLog
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:21:34
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                Name resolution for the name teredo.ipv6.microsoft.com. timed out after none of the configured DNS servers responded.
             A warning event occurred.  EventID: 0x000727A5
                Time Generated: 03/02/2015   11:21:58
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                The WinRM service is not listening for WS-Management requests. 
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   11:26:01
                Event String:
                The Vstor2 Virtual Storage Driver service failed to start due to the following error: 
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   11:26:01
                Event String:
                The Vstor2 MntApi 2.0 Driver (shared) service failed to start due to the following error: 
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:26:16
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                Name resolution for the name teredo.ipv6.microsoft.com. timed out after none of the configured DNS servers responded.
             An error event occurred.  EventID: 0x0000002E
                Time Generated: 03/02/2015   11:34:32
                Event String:
                The time service encountered an error and was forced to shut down. The error was: 0x80070700: An attempt was made to logon, but the network logon service was not started.
             An error event occurred.  EventID: 0xC0001B6F
                Time Generated: 03/02/2015   11:34:32
                Event String:
                The Windows Time service terminated with the following error: 
             A warning event occurred.  EventID: 0x000727A5
                Time Generated: 03/02/2015   11:35:01
                Event String:
                The WinRM service is not listening for WS-Management requests. 
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:39:08
                Event String:
                Name resolution for the name _ldap._tcp.dc._msdcs.ACS.local. timed out after none of the configured DNS servers responded.
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   11:39:27
                Event String:
                The Vstor2 Virtual Storage Driver service failed to start due to the following error: 
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   11:39:27
                Event String:
                The Vstor2 MntApi 2.0 Driver (shared) service failed to start due to the following error: 
             A warning event occurred.  EventID: 0x000727AA
                Time Generated: 03/02/2015   11:39:40
                Event String:
                The WinRM service failed to create the following SPNs: WSMAN/ACSSVR.ACS.local; WSMAN/ACSSVR. 
             A warning event occurred.  EventID: 0x0000000C
                Time Generated: 03/02/2015   11:39:39
                Event String:
                Time Provider NtpClient: This machine is configured to use the domain hierarchy to determine its time source, but it is the AD PDC emulator for the domain at the root of the forest, so there is no machine above it in
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             A warning event occurred.  EventID: 0xC000042B
                Time Generated: 03/02/2015   11:42:01
                Event String:
                The RD Session Host server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
             An error event occurred.  EventID: 0x00000469
                Time Generated: 03/02/2015   11:44:31
                Event String:
                The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain
    controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
             An error event occurred.  EventID: 0x00000469
                Time Generated: 03/02/2015   11:45:05
                Event String:
                The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain
    controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
             An error event occurred.  EventID: 0x0000168F
                Time Generated: 03/02/2015   11:55:22
                Event String:
                The dynamic deletion of the DNS record 'ACS.acsolutionsinc.net. 600 IN A 192.168.56.1' failed on the following DNS server:  
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:55:22
                Event String:
                Name resolution for the name acsolutionsinc.net timed out after none of the configured DNS servers responded.
             An error event occurred.  EventID: 0x0000168F
                Time Generated: 03/02/2015   11:55:47
                Event String:
                The dynamic deletion of the DNS record '_ldap._tcp.ACS.acsolutionsinc.net. 600 IN SRV 0 100 389 ACSSVR.ACS.acsolutionsinc.net.' failed on the following DNS server:  
             A warning event occurred.  EventID: 0x000727A5
                Time Generated: 03/02/2015   11:55:53
                Event String:
                The WinRM service is not listening for WS-Management requests. 
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:55:53
                Event String:
                Name resolution for the name _ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.ACS.local. timed out after none of the configured DNS servers responded.
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/02/2015   11:59:53
                Event String:
                Name resolution for the name _ldap._tcp.dc._msdcs.ACS.local. timed out after none of the configured DNS servers responded.
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   12:00:13
                Event String:
                The Vstor2 Virtual Storage Driver service failed to start due to the following error: 
             An error event occurred.  EventID: 0xC0001B58
                Time Generated: 03/02/2015   12:00:13
                Event String:
                The Vstor2 MntApi 2.0 Driver (shared) service failed to start due to the following error: 
             A warning event occurred.  EventID: 0x000727AA
                Time Generated: 03/02/2015   12:00:25
                Event String:
                The WinRM service failed to create the following SPNs: WSMAN/ACSSVR.ACS.local; WSMAN/ACSSVR. 
             A warning event occurred.  EventID: 0x0000000C
                Time Generated: 03/02/2015   12:00:25
                Event String:
                Time Provider NtpClient: This machine is configured to use the domain hierarchy to determine its time source, but it is the AD PDC emulator for the domain at the root of the forest, so there is no machine above it in
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             A warning event occurred.  EventID: 0xC000042B
                Time Generated: 03/02/2015   12:02:47
                Event String:
                The RD Session Host server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
             An error event occurred.  EventID: 0x00000469
                Time Generated: 03/02/2015   12:05:17
                Event String:
                The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain
    controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
             An error event occurred.  EventID: 0x00000469
                Time Generated: 03/02/2015   12:05:17
                Event String:
                The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain
    controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
             ......................... ACSSVR failed test SystemLog
          Starting test: VerifyReferences
             ......................... ACSSVR passed test VerifyReferences
       Running partition tests on : Schema
          Starting test: CheckSDRefDom
             ......................... Schema passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Schema passed test CrossRefValidation
       Running partition tests on : Configuration
          Starting test: CheckSDRefDom
             ......................... Configuration passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Configuration passed test CrossRefValidation
       Running partition tests on : ACS
          Starting test: CheckSDRefDom
             ......................... ACS passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... ACS passed test CrossRefValidation
       Running enterprise tests on : ACS.local
          Starting test: LocatorCheck
             Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
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             Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
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             Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
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             A Good Time Server could not be located.
             Warning: DcGetDcName(KDC_REQUIRED) call failed, error 1355
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             ......................... ACS.local failed test LocatorCheck
          Starting test: Intersite
             ......................... ACS.local passed test Intersite
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