Orange light - smiley face on router

Hi
I live in br6 and the internet has been down for a couple of hours. Tried all the troubleshooting, but cannot connect and there is an orange smiley face in the router.
Is there an outage in my postcode - irritatingly the service update page on sky says everything is fine?

Afternoon and thanks for letting us know about your Sky Broadband issues.
Not great to see you are receiving an amber internet light - are you still having issues? If so I can see you've done some troubleshooting - can you confirm you've taken all the steps outlined here?
Thanks,

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