ORARRP doesn't print to a printer configured through TCP/IP.

Could any one using ORARRP pls. help ? I am pasting the TAR contents I opened with Oracle Support.
Oracle Support doesn't support ORARRP. They referred me back to discussion forum.
Thanks,
RK
Resolution History
22-MAY-02 19:25:05 GMT
Can you easily recover from, bypass or work around the problem? = NO
Does your system or application continue normally after the problem occurs? =
YES
Are the standard features of the system or application still available; is the
loss of service minor? = YES
### Problem Description: ###
I am using windows 2000. I found an article which said there is a new release
of ORARRP for windows 2000. Can I obtain the latest release of ORARRP.exe ?.
I am having trouble printing with ORARRP. I select the output file from the web
by clicking it. and it opens the printer dialog.. I hit O.K and nothing is sent
to the printer.
Need help.
### Upgrade or New Install?:###
Neither
### Error numbers/messages:###
no error messages.
###Log files faxed/emailed or uploaded ###
Uploaded
###Any workarounds ###
none
###Name & Version Details ###
none
### Were you able to complete this process previously? When? ###
no
### Can you duplicate the issue? What is the navigation path? ###
yes
###Is the problem in all environments? If not what's the difference?:###
Not Sure. Need to check with some one else who uses windows 2000.
###Any patches applied recently?:###
none
Contact me via : E-mail -> [email protected]
23-MAY-02 00:09:27 GMT
Issue needs to be addressed with Oracle Reports Developer. XFR->TOOLSREP
23-MAY-02 01:06:04 GMT
New info : Hi Oracle Support,
I found that the ORARRP works fine and submits report to the Printer if the
printer is defined through Novell Netware Network.
But if the same printer is defined through I.P address directly as a local
Printer it doesn't work. ( Add new port , Standard TCP/IP port method in
Windows 2000).
Does it give us any clue to solve this issue ?.
Pls. Help.
Thanks,
RK
23-MAY-02 13:19:58 GMT
Investigating this issue...
23-MAY-02 13:32:25 GMT
Hi,
My understanding is that you where trying to print using ORARRP utility on the web
Since you are trying on an muti-tiered server(that is web is 3-tier)
by default this report will be printed out to the default printer assigned to
the application server machine , NOT to the client machines default
printer.
For example,
Machine 1 - the application server machine
Machine 2 - the client machine
Machine 2 submits a request to run a report to the multi-tier server with
DESTYPE set to PRINTER; DESNAME is left blank.
Printing will be on the default printer of Machine 1(Application server)
and not on Machine 2(Client PC)
If I am wrong inmy understanding, please eloborate
Best rehards
Chandru
23-MAY-02 13:32:44 GMT
Email Update button has been pressed -- Sending email.
23-MAY-02 15:08:03 GMT
New info : A Big No. We are running the 10.7 version of Oracle applications and
there is no middle tier per se.
All we have done is to define a new printer called "LOCAL_PRINTER" and when
users select this printer the initiaization string which the Print command
sends to the printer before sending the file gets added to the output file and
the output file is stored in a directory which is accessible through a web
server.
Users invoke the browser and point to the website where the output files are
avaiable. and then click on their request ids. Since the extension of the file
is .rrpt the ORARRP utility brings the Printer dialog where we have select the
printer.
This setup was working sucessfully till so far. ( Past 1 year).
Now it suddenly didn't work for a user's printer which was connected to her PC.
Since I had windows 2000 on my laptop and I tried the same and found that the I
select a PC which is defined through I.P Address then it is not working. But
if I select the same printer defined through Novell Netware it is working.
Please let me know if you are getting the picture. if not may be we can do a
webex session or something like that.
Thanks,
RK
916-630-3508
23-MAY-02 15:51:40 GMT
Hi,
Sorry, I do not find any related notes on this issue
Possibly the PDF by name orarrp1.3.4.pdf in the ZIP file [downloadale at http://otn.oracle.com/sample_code/products/reports/files/Orarrp_1_3_4.zip] could show some pointers on this issue.
This PDF about this utility and is the only document I could find on this issue
ORARRP is a sample supllied "AS IS" to customers and is currently not supported by Oracle Support
Users facing any issues with this utility are encouraged to share their experiences in OTN forum at http://otn.oracle.com
This forum is being monitored by Product Management who can help customers as well as provide fixes for this utility
Please close the tar and post in OTN forum
Thanks
Chandru
23-MAY-02 15:51:51 GMT
Email Update button has been pressed -- Sending email.
23-MAY-02 10:24:13 : CHANGES MADE VIA MetaLink
NOT YET FORWARDED TO OUR INTERNAL SYSTEMS :
Closed by customer
Closing the TAR

Hi Radhakrishnan,
ORARRP doesn't actually do any printing itself. Via COM/Active-X, it calls the appropriate program that corresponds to the type of output, and then this program does the actual printing. For PDF, it calls Acrobat Reader to print the document. Acrobat Reader displays the printer dialog to let you choose which printer to use, and then when you click OK, Acrobat Reader prints the document and sends it to the printer.
I expect that you'll find that when you use Acrobat Reader yourself on this machine it has exactly the same problems with this particular printer configuration. If so, you'll need to contact Adobe for further assistance.
regards,
Stewart

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