Order history is empty

I've just gone to download my creative suite again but my order history is blank! I'm sure my login is correct and have used it recently. I can't understand where my software has gone.

My customer number is #0125667201 and my login email is [email protected] - I can't find the order number for creative suite but oddly I did find my order number for Macromediua studio back in 2006 - #MX000044055AP
Thanks so much

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    Hi,
    copied from          http://www.sap-img.com/mm001.htm

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