Order of Steps replacing older Adobe Program with Upgrade program

I have just purchased 3 copies of Adobe XI Pro windows version to replace Adobe 9 Pro software.  I know the last time I undertook an upgrade I had problems with the old software.  Initially I deleted the old software but then the upgrade version said I did not have an earlier version.  I believe instead of deleting I have to do something else with the program.  I have tried to read information on the website I cannot find anything right on point.  It should be a easy process which I can replicate with each workstation. Please help

You don't need the old software installed but you do need the serial number from the old software - this will be requested as "qualifying product".
You will probably (but not necessarily) find the install removes the old version.

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