Order should be here today, still showing in process
I ordered an item online 10/08 and choose the upgraded shipping. The online confirmation said it would be shipped and arrive today 10/10, when I call in on the automated system it says it has an expected arrive of today 10/10 but on the order status page it still says "Preparing Order" and when I call into customer service they say it has not shipped.
This is ridiclious, I ordered and choose the upgraded shipping because I was going out of town this weekend and needed the item. I know I should have ordered from Amazon as there would be no problems but decided to give Best Buy a try and now I'm out of luck.
Hello xtravgnt,
Thank you for coming over to the forums to check on your order. I'm very sorry to hear it won't be arriving in time before you leave for your trip this weekend. I was disappointed to see we have let you down.
When you choose expedited shipping, it refers to the amount the time the product will take from the time it leaves our warehouse or store, to arrive at your doorstep, not from the time you order it. Sometimes if the product is not readily available, as it looks like what happened in your case, it will take a few days to leave our warehouse or store. I apologize for any misunderstanding. I assure you, we do not want to lose you as a customer, and I will be documenting your comments for review.
Once again, I truly am sorry for any disappointment this has caused, and I hope you will give us another opportunity to offer you much better service in the near future.
Respectfully,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message
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Why hasnt my iPad come yet?
Have you checked here?
http://store.apple.com/us/help/viewing_changing_orders
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Dear SAP Expert,
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Dear Friends,
I am working in SAP ECC 6.0
My sale order Qty is 10 pcs eing processed
and delivery qty is 10 pcs - Completed
Good Issue - 10 Pcs - Completed
Invoice - 10 Pcs - Completed
In spite of carrying out full delivery sale order status is still showing being processed.
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Kindly advice.
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2 Doubts i have:
1)
In our case for the Item Category we have not maintained anything in Completion Rule however we have maintained Update Document Flow in Order to Delivery Copy Control.
Our Document status shows as Completed in this case as well. Hence i do not know the Significance of maintaining Completion rule in item category.
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Hi Friends
I have a problem with sales order . Total quantity in order is 10, even then system allows me to make 2 or more deliveries of total with more than 10 quantity .
Following option I have tested but all in vain.
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Pls let me know whts the problem
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It still shows confirmed quantity at sales order in case of no stock
Hi,
I have the availability check configuration, but my requirement for 0 confirmed quantities at sales order in case of no stock is not working. That is- It still shows confirmed quantity at sales order in case of no stock. Please suggest.
All the setting for availability check is done. I have set the accumulation as 3 in checking group. But still not working.
Thanks
MauryanDear Mauryan,
ATP check will work if you have already turned on ATP check in the following 3 transactions:
OVZ2
OVZG
OVZ8
You need to turn on ATP at your checking group, requirement class, and schedule line category. If one of them is off, then ATP check will not work. See note 547512, Q1.
Claire -
Payment Card Order completely invoiced but in the order is still showing Overall Status as Blocked
Payment Card Order completely invoiced but in the order is still showing Overall Status as Blocked
Share the screen shot of payment card tab from that sale order. Also what values are flowing in Status tab.
G. Lakshmipathi -
I delete an individual message but the time I received the message is still showing next to the persons name in my inbox instead of going back into the correct date/time order. Anyone know how to fix this?
SOLUTION
Open "terminal" on your mac and type the following:
defaults write com.apple.mail IgnoreSortOrderWhenSelectingAfterDelete 1
(copy and past the whole line)
This will stop that behaviour in mail.
It works on most opperating systems.
mine is.
Mac OSx 10.7.2 Lion
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Hello Team
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Kindly advise the possible reasons for the same
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Execute Program RKANBU01 and check if it helps
BR,Ajay M -
PO closed, but item master record still shows on order
SAP B1 8.8 SP00, PL 15
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Sounds like a bug for me. Changing quantity in GR-PO won't and shouldn't broken the link between PO and GR-PO. Even if you change the item in GR-PO which resulted in broken link, your PO shouldn't altered into closed status.
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Thanks With Regards
Subrathi,
if i understand correctly order related billing is done while you go for third party scenariio and delivery related billing is done when you deliver the goods
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in the other case you follow the normal OTC cycle.
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