Order status -- need help from rep

I received an inbox message from a verizon wireless employee regarding my order. This was at 10:00AM yesterday. Could that person please respond to my messages? Thank you in advance.
>> Subject edited for brevity and content moved to body of post <<
Message was edited by: Verizon Moderator

    I'd be happy to check into your order, danaandrew. I'm not sure who you're referring to, but I have sent you a private message. Please check your inbox here in the forums and reply with the information I'll need to look into your order status.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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