Order stuck in preparing order

i purchased http://www.bestbuy.com/site/cyberpowerpc-gamer-xtreme-desktop-intel-core-i7-8gb-memory-2tb-hard-driv... on saturday night around 7 and it went to preparing order and i thought first thing monday it would ship out, now being tuesday it is still stuck in preparing order status it is supposed to arrive tomorrow and if it doesnt get here tomorrow you wont ever see me buying anything again at best buy.

Hello brandonmlong,
That looks like a sweet PC! I can certainly understand your anxiousness to receive it and get started on it with work and play! I'm disappointed to read that read that it doesn't seem to have shipped yet and I apologize for any inconvenience that you may be enduring as a result.
There are numerous reasons that an order may not ship right away, including processing or shipping from a partner vendor directly to you. I'd like to look into the status of your order in more detail, but will need some additional information to do so. If you will please send me a private message that includes your order number, full name, and telephone number, I will begin researching the situation for you.
Thank you for bringing your concern to my attention!
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

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Stuck at "Prepare to install minimal configuration" during SAPinst

Dear Experts,
I was trying to install Solution Manager via SAPInst on windows server 2008 R2 and MS SQL 2008, but stuck at "prepare to install minimal configuration" step. The message at the status bar, showed :-
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TRACE 2011-01-28 17:37:09.610
NWDialogInstance.getRunningState() done: ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN)
TRACE 2011-01-28 17:37:09.610
NWDIState.assertStateProgress(ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN))
TRACE 2011-01-28 17:37:09.610
NWDIState._assertABAPStateProgress(ACTIVE, ACTIVE)
TRACE 2011-01-28 17:37:09.610
NWDIState._assertABAPStateProgress() done
TRACE 2011-01-28 17:37:09.610
NWDIState._assertJavaStateProgress(PARTRUNNING, PARTRUNNING)
TRACE 2011-01-28 17:37:09.610
NWDIState._assertABAPStateProgress() done
TRACE 2011-01-28 17:37:09.610
NWDIState._assertJavaProcessStatesProgress(dispatcherRUNNINGserver0UNKNOWN, dispatcherRUNNINGserver0UNKNOWN)
TRACE 2011-01-28 17:37:09.611
NWDIState._assertJavaProcessStateProgress(dispatcher, RUNNING, RUNNING)
TRACE 2011-01-28 17:37:09.611
NWDIState._assertJavaProcessStateProgress() done
TRACE 2011-01-28 17:37:09.611
NWDIState._assertJavaProcessStateProgress(server0, UNKNOWN, UNKNOWN)
TRACE 2011-01-28 17:37:09.611
NWDIState._assertJavaProcessStateProgress() done
TRACE 2011-01-28 17:37:09.611
NWDIState._assertJavaProcessStatesProgress() done
TRACE 2011-01-28 17:37:09.611
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TRACE 2011-01-28 17:37:09.611
NWInstState.getElapsedString()
TRACE 2011-01-28 17:37:09.611
NWInstState.getElapsedString() done: 1:30
TRACE 2011-01-28 17:37:09.612
NWDIState.unbalancedStates() done: nw.progress.waitingForStartJavaFailed2SOLDVEBMGS01ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN)1:30server0
TRACE 2011-01-28 17:37:09.612
NWDIState.unbalancedStates()
TRACE 2011-01-28 17:37:09.612
NWInstState.getElapsedString()
TRACE 2011-01-28 17:37:09.612
NWInstState.getElapsedString() done: 1:00
TRACE 2011-01-28 17:37:09.612
NWDIState.unbalancedStates() done: nw.progress.waitingForStartJavaFailed2SOLDVEBMGS01ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN)1:00server0
TRACE 2011-01-28 17:37:09.613
NWException thrown: nw.progress.waitingForStartJavaFailed2:
Java process server0 of instance SOL/DVEBMGS01 [ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN)] did not start after 1:30 minutes. Giving up.
TRACE 2011-01-28 17:37:09.613
Function setMessageIdOfExceptionMessage: nw.progress.waitingForStartJavaFailed2
WARNING[E] 2011-01-28 17:37:09.613
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CJS-30151 Java process server0 of instance SOL/DVEBMGS01 [ABAP: ACTIVE, Java: (dispatcher: RUNNING, server0: UNKNOWN)] did not start after 1:30 minutes. Giving up.
TRACE 2011-01-28 17:37:09.698 [iaxxejsbas.hpp:483]
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JS Callback has thrown unknown exception. Rethrowing.
ERROR 2011-01-28 17:37:09.822 [sixxcstepexecute.cpp:950]
FCO-00011 The step startJava with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|6|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|startJava was executed with status ERROR .
TRACE 2011-01-28 17:37:09.876 [iaxxgenimp.cpp:752]
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<html> <head> </head> <body> An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > MS SQL Server > Central System > Central System. You can now: <ul> <li> Choose Retry to repeat the current step. </li> <li> Choose View Log to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS. </body></html>
TRACE 2011-01-28 17:37:09.876 [iaxxgenimp.cpp:1255]
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Waiting for an answer from GUI
INFO 2011-01-28 17:37:23.236 [sixxcstepexecute.cpp:1003]
An error occured and the user decided to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|6|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|startJava".
Does anyone knows what went wrong?
Regards,
Abraham

Please paste dev_server0 and std_Server0 logs from the work directory.
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Stuck in "Preparation" mode

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I am having the same problem, my MacBook Air is stuck in "Preparation" state for hours/days. I even updated to the recent Time Capsule software, but no change.

TM stuck on preparing [number] items

Hey.
My Time Machine usually works fine with my MBP, OS X 10.6.3 and my WD MyStudio harddrive.
But for the last couple of days TM has been stuck in "preparing files" mode, where it's supposed to prepare all files before it makes the back up. It's been loading for hours now and it has gone up to about 3000 files, even though I've barely made any changes to my system at all (IMHO it should be more like 30 files to prepare). The preparation is taking forever!
I kept it running during the night but once it got to the actual "backing up files" mode it got stuck on 19.8 out of 700 mb. So I had to restart it from the beginning and now it's back to "preparing-for-ages" mode again =(
Is there some way to get around the preparation cycle to make it go straight to the back up activity? Or maybe reduce the 3000 (?) files that has been changed?
It feels like I just want to hit the "force quit" button for TM but there isn't one =(

blizzyman wrote:
Hey.
My Time Machine usually works fine with my MBP, OS X 10.6.3 and my WD MyStudio harddrive.
But for the last couple of days TM has been stuck in "preparing files" mode, where it's supposed to prepare all files before it makes the back up. It's been loading for hours now and it has gone up to about 3000 files, even though I've barely made any changes to my system at all (IMHO it should be more like 30 files to prepare). The preparation is taking forever!
There's likely a problem with the data on your system, or the backups, or the backup drive. Start by verifying your internal HD and repairing your backups (and any other non-boot volumes being backed-up), per #A5 in the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
If that doesn't help, see #A1 there, to download the +Time Machine Buddy+ widget. See the yellow box in #C2 for explanations of common messages.
You might also want to see #D4 for some reasons for extra-large backups.
If that doesn't provide a clue, post back with full details of what you've done, and the results, and copy and post the widget messages here.
Is there some way to get around the preparation cycle to make it go straight to the back up activity?
No. It's trying to determine what needs to be backed-up. This process will start over on each backup attempt until one completes normally.
It feels like I just want to hit the "force quit" button for TM but there isn't one =(
Do you mean it won't cancel? If so, see #D6 in the Troubleshooting Tip.

IPod iOS8.0.2 stuck on "preparing to update"

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I'm used to using the iPod Classic which is a pretty basic player.
I was about 75% done transferring my music library (manually) to the iPod Touch (only not the whole library as the size of this device is significantly smaller)
I was doing this by dragging and dropping files. At first it seemed to work fine, then I noticed that all of my songs on the iPod had a red square with a circle around it.
I ended up doing a restore on the iPod and tried again. This time it seems to work, but it got stuck on preparing to update.
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You did the only thing you could. You did not mis any settings.
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PSE 8 for Mac stuck on "preparing to install"

Hi all,
Just received the disk of PSE 8 for Mac as a present. I try to install and it gets stuck on "preparing to install."
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Previously i bought and downloaded PSE 8 but I had the same issue. I 'returned it" and got my money back.
Ideas please?
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HI Scott,
Copying the text from your post on the other thread which really helped in understanding this issue:
Scott says:
"I double click the disk and use the setup.app to install.
It checks the sys profile. I then put in my serial number, etc.
Then it just stays on “Preparing to install”. (How long is it meant to do this? Maybe I am not waiting long enough?)
I click the install button. It goes grey and then back to white.
Eventually I lose patience and quit out."
Your issue is definately different than the one which could have been resolved by the Tech Doc link which I sent you earlier, actually there are two time the string "Preparing to install.." is shown during the installer workflow, first during the initialization process before the Welcome Screen is shown to the user and second for 1-2 seconds between the transition of user clicking on Install button and Progress Bar being shown to the user. Since, in your case, installer is stucking at Progress bar, the Preparing to Install string is visible evidently to you. A screenshot would have been really helpful in understanding this issue. My bad I should have asked for it...
Regarding the current situation, the workaround here with which Barbara tried to help you, will not work, because your's is very specific and rare issue which we have seen reported only once before on the forum, so I am sure we will get it sorted out.Please follow the below steps:
1. Go inside the <Macintosh HD>\Applications\Utilities\Adobe Installers\ folder.
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http://kb2.adobe.com/cps/406/kb406241.html#CS4CleanMac
Please keep me informed, if anything doesnt work out then eventually we will setup a time to meet over the internet and I will get this issue resolved.
Regards,
Ankush

Lightroom 5 stuck in "Preparing new searchable data"

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