Order-to-Cash Process Design
Hello Gurus,
what is Order-to-Cash Process Design ? where can I get related information about that?
Many thanks,
Frank Zhang
Hi
OTC (Order To Cash) is the name of the normal SD process. Since Inquiry and Quotation are not mandatory in all the business processes it is not named as Inquiry to cash. As the name says the SD process involves Order-Delivery-Billing-Incoming Payment.
The same way MM cycle is named as RTP - Requisition To Pay.
Thanks,
Ravi
Similar Messages
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List of issues and fixes for procure to pay process and order to cash process for a trading company
Dear All Gurus
Kindly tell me where I can find the list of all issues arising in procure to pay process
and order to cash process and there fixes for a trading company in support project
Thanking You
Abdul BaseerHi Abdul,
There are no standard list to provide, you should identify the issue through regression testing and raise an SR or create a thread accordingly we can help you.
Note:- Issues are vary to instance to instance, version to version, installation to upgrade etc.. -
Hi all,
I am aware of the order to billing process in SD. Can you please details me the Order to Cash process and the extra Config. requirements in this when compared to the order to billing process.
Thanks in advance.
Jn.Hi terrace
As you are aware of normal sales cycle process OR->LF->F2.In the normal sales cycle in sales order the item category is TAN.
Cash Sale process
This is a special sales cycle process. where instead of sales doc. type OR you will be using BV(cash sale) . the cash sales cycle is as process. BV ->LF(vl02n) -> F2. when you create a cash sale the item category will be BVN wherein the shipping conditions will be swithched on and the delivery date also. when u create a cash sale check the date it will be the same date on which you have created cash sale. the output that comes from the cash sale document (BV) is the bill to the customer..
once you save the cash sale , a cash sale document number created and in the background a delivery number is created. at the time of saving you can see both cash sale doc. number and delivery doc. number created.
now go to VL02N (delivery change mode) and do the picking qty and do the Post goods Issue(PGI)..
now do the billing (F2), billing will be done with reference to cash sale order number ,save the billing and a billing documnent is gener ated and release it to FI consultants.
This is how the cash sale cycle goes
If you are satisfied reward points
Thanks and Regards
Srinath -
could someone explain me "order to cash" process.
Thank Youhi
Order to Cash is the scenario that covers all capabilities, companies use to create inquiries and quotations, acquire and enter orders, configure products, determine pricing, check product availability (ATP), and track and manage contracts, pricing, and invoices.
Quotations and orders are captured through several channels like Mobile Sales, Customer Interaction Center, Channel Partners, and e-Selling. In order to complete the sales cycle, advanced tools to analyze sales performance and the sales process are required by chemical companies. These sales-analytics capabilities include a quick and easy determination of the financial status and the overall effectiveness of the sales organization.
Chemical industry managers need comprehensive data to adress trends proactively, measure customer retention and revenue shortfalls, and assess future opportunities
http://help.sap.com/bp_bblibrary/500/html/W40_EN_DE.htm
regards
kunal
award if helpful -
Some help needed on Order-to-cash process
Hi Gurus,
i need some insight on how to use/config the Order-to-cash process.
if someone could help me out in this, it would be greatly appreciated.
Thanks in advance
Poorna.Hi,
Please find info on
https://wiki.sdn.sap.com/wiki/display/ERPLO/SD%20Configuration
http://help.sap.com/saphelp_erp60_sp/helpdata/en/8c/df293581dc1f79e10000009b38f889/content.htm
Thanks,
Vrajesh -
Order to cash cycle - IDocs Involved
Hi experts,
Im a XI consultant and ive been given the job of creating a business package in XI for the Order to Cash process. Since i cant directly execute TCODEs from XI i will map all the required data to all the IDocs involved in the Order to cash process. So can you please let me know the list of IDocs that are required to complete the entire Order to Cash cycle.
Thanks & Regards
SivasakthiORDERS
ORDRSP
ORDCHG
INVOIC
are some ofthe BASIC Types used for IDOCS. -
Dear Friends,
Am a technical resource and have some good exposure to SD order to cash flow and transactions!
But cannot put them in a sequence since am not in touch with SD or any logistics for quite time now!
Can some one please get me info. about the Order to cash process!
Am looking for a the sequence of concepts, transactions & tables(if possible!
Thanks in advance for the great help!
With best regards,
Jilan BhashaHi Jilan
Please refer to the below details for OTC Concept, SD transactions & tables:
Concepts:
Link: <http://help.sap.com/bp_bblibrary/500/html/W40_EN_DE.htm>
http://www.erpgenie.com/sap-event-management/sap-em-order-to-cash-otc-process
http://help.sap.com/saphelp_47x200/helpdata/en/dd/55ffd2545a11d1a7020000e829fd11/frameset.htm
http://help.sap.com/saphelp_46c/helpdata/en/dd/5602ae545a11d1a7020000e829fd11/frameset.htm
SD Transactions:
J54 Third Party Processing With Shipping Notification
Transaction code transaction text
VA01 Create Sales Order
ME21N Purchase Order Processing
MIGO Goods Receipt Based on Shipping Notification
VF01 Billing Processing
MIRO Invoice Verification
J55 Third Party Processing Without Shipping Notification
Transaction code transaction text
VA01 Create Sales Order
ME21N Purchase Order Processing
MIRO Invoice Verification
VF01 Billing Processing
J56 Bought-In Item
Transaction code transaction text
VA01 Sales Order
ME21N Purchase Order
MIGO_GR Goods Receipt
VL01N Delivery Processing
VF01 Billing Processing
MIRO Invoice Verification
J57 Extended Sales Order Processing
Transaction code transaction text
VA01 Creating Sales Order
VL01N Creating Delivery
VF01 Creating Billing
J58 Consignment Processing
Transaction code transaction text
VA01 Order
VL01N Delivery
VL02N Picking
VL02N Goods Issue
MMBE Stock Overview After Consignment Fill-Up
VA01 Order
VL01N Delivery
VL02N Picking
VL02N Goods Issue
VF01 Billing
VA01 Order
VL01N Delivery
VL02N Goods Receipt
J59 Returns and Complaints
Transaction code transaction text
VA01 Creating Sales Order
VL01N Creating a Delivery
VF01 Creating Billing
QM01 Creating Quality Notification for Customer Complaints
VA01 Creating Credit Memo (Value)
V23 Releasing Credit Memo to Billing
VF01 Billing
VA01 Creating Returns
VA03 Displaying Batch for Return
VL01N Creating Returns Delivery
QA32 Inspecting Goods Receipt
QA32 Creating Usage Decision
MB1B Booking Returns to Relevant Stock
QE51N Quality Inspections and Booking Returns into Unrestricted or Blocked Stock
V23 Releasing Returns to Billing
VF01 Billing
J60 Returnables Processing
Transaction code transaction text
VA01 Creating Sales Order
MMBE Displaying Pallets Stock
VL01N Creating Delivery and Picking
VF01 Creating Billing
MMBE Displaying Pallets Stock
VA01 Creating Sales Order for the Return
VL01N Creating Delivery
VL01NO Creating Delivery Pallets Return without Order Reference
MMBE Displaying Pallets Stock
VA01 Creating Debit Memo Request for Unreturned Pallets
V.23 Releasing Debit Memo Request to Billing
VF01 Creating Billing
MB1A Posting Unreturned Pallets
MMBE Displaying Pallets Stock
J61 Batch Recall
Transaction code transaction text
VA01 Sales Order Processing and Delivery (optional)
VC01N_M Sales Activity u2013 Direct Mailing
SA38 Generate Follow-up Sales Activities
VC01N Processing Follow-up Sales Activities
VC01N Returns
VL01N Shipping: Returns Delivery
QA32 Quality Inspections for Deliveries: Inspecting Goods Receipt
QA32 Creating Usage Decision
MB1B Booking Returns to Unrestricted or Blocked Stock
V.23 Release Credit Memo to Billing
VF01 Create Billing
J62 Cross-Company-Code Sales Processing
Transaction code transaction text
VA01 Sales Order Processing (in Sales Org. BP01)
VL01N Process: Create Delivery
VF04 Create Customer Invoice in the Sales Organization
VF03 Display Customer Invoice Details
VF04 Create an Invoice (internally) in the Plant executing the Delivery
VF03 Displaying Details on the Intercompany Billing Document (IV)
FB03 Display Details on the Inter-company Billing Document
FF67 Entering and Posting a Manual Account Statement
FEBA Postprocessing an Account Statement
J63 Sales Order Processing with 1st Time Customer
Transaction code transaction text
VA01 Creating Sales Order
VA02 Changing Sales Order
J89 Sales of Services
Sales Order creation
Invoice creation
J91 Export sales under bond
Creating Inquiry
Creating Quotation
Creating Sales Order
Creating Pro Forma Invoice
Creating Outbound delivery
Creating Billing document
Printing Billing document
Creating Excise Invoice
Printing Excise Invoice
Creating Excise Bond
Creating ARE- 1
Printing ARE- 1
Posting ARE- 1
Updating ARE- 1
Updating ARE- 1 - Countersigned by customs
Updating ARE- 1- Document Approved & returns by customs
Updating ARE- 1- Sending ARE-1 to Excise department
Updating ARE- 1- Closing ARE-1 once Excise clears the document
J95 Sales at Depot
Customer and Material masters
Creating Sales order
Creating Delivery document
Creating Depot Excise Invoice
Creating Billing document
J96 Deemed Export
Creating Inquiry
Creating Quotation
Capture License
Creating Sales Order
Creating Pro Forma Invoice
Creating Outbound delivery
Creating Billing document
Printing Billing document
Creating Excise Invoice
Printing Excise Invoice
Creating ARE- 3
Printing ARE- 3
Posting ARE- 3
Updating ARE- 3
Closing ARE- 3
Reporting
Standard Reports - Refer: 'Sales - Std Reports' tab
Data Migration
ID ~ Sales & Distribution Description
DC_SD001 Pricing Conditions
DC_SD002 Sales order
Forms
ID ~ Sales Description
FO_SA001 Customer inquiry
FO_SA002 Quotation
FO_SA003 Order confirmation
FO_SA004 Contract
FO_SA005 Invoice
FO_SA006 Scheduling agreement
FO_SA007 Cash Sales
ID ~ Delivery Description additional information
FO_DL001 Picking List
FO_DL002 Delivery Note
Tables:
Sales orders NameDescriptionUses
LIKPShipped Lines header
LIPSShipped Lines detail
VBAKOrder headerEvery order (unless archiving)
VBAPTable fieldsEvery line item (unless archiving)
VBBEOpen sales order line itemsGreat file, but be careful. Contents don't reflect orders that do not affect purchasing (go figure).
VBEPSchedule line item
VBFADocument flow Let's you move from order to shipping document to invoice.
VBUKOrder status
VBUPLine item detail status
VBFKInvoicing header
VBFPInvoicing detail
Customer Data
KNA1Customer Master
KNVVSales information
KNVPPartners (ship-to, etc) -
Order To Cash, steps and transaction codes involved in every transxion
Hi all,
Can any one tell me, in detail with one simple business scenario, what is Order to Cash process and steps involved in it with transaction code for every transaction?
Thanks,
DipakWelcome to the forum.
Please search the forum before posting such repeated questions. This question has been answered many times in sales forum.
thanks
G. Lakshmipathi -
Hi,
I want more about SAP Order-to-Cash and configuration steps.
Plz help out of this problem.
Regards
ShruthiHi Shruthi,
Order to cash normally refers to the Enterprise Resource Planning (ERP) process in which taking customer sales orders via different sales channels, such as email, internet, sales person, fax or by some other means like EDI, and then fulfilling the order, shipping, logistic and then generating an invoice and collecting payment for that invoice and then receipt.
If we consider the entire flow, this can be further categorized into the following seven sub-processes:
Customer presence
Order entry (creation of order/booking of order )
Order fulfillment
Distribution
Invoicing
Customer payments/collection
Receipt
In SAP terms it happens as following.
A customer orders some items from your company by creating a sales order (Tcodes: VA01, VA02, VA03, Tables: VBAK, VBAP etc).
Your company decides to deliver the items ordered by the customer. This is recorded by creating a outbound delivery document (TCodes:VL01N, VL02N, VL03N, Tables: LIKP, LIPS etc).
Once the items are available for sending to the customer, you post goods issue which reduces your inventory and puts the delivery in transit. This will create a material document. You will post goods issue using VL02N but the material document created will be stored in tables MKPF, MSEG.
You will then create shipment document to actually ship the items. (Tcodes: VT01N, VT02N, VT03N, Tables: VTTK, VTTP etc).
You finally create a sales billing document. (TCodes: VF01, VF02, VF03, Tables: VBRK, VBRP etc). This will have a corresponding accounting document created that will be in BKPF, BSEG tables.
When customer pays to your invoice, it will directly hit your AR account in FI.
You will have to remember that these are not a required sequence. Some times, you may configure your system to create a SD invoice as soon as you create a sales order or you may not create a shipping document at all. This is the position where Functional Consultant would come into picture and study the company's order to cash process and configure the SAP system to do so.
Hope this helps you. Le t me know if you need specific information.
Rgds
Manish -
Difference between "Order to Delivery" and "Order to Cash"
Hi,
This could be a basic question. But, can any one tell me the difference between 'Order to Delivery" and "Order to Cash" Process.
Thanks
Anithahi
Order to cash cycle in SD starts with Inquiry -> Quotation -> Order -> Delivery ->Picking-->Post Goods Issue -> Invoice -> Accounting Document generation
For Inquiry
Doc. Type: IN
T.Code: VA11(create), VA12(change), VA13(display)
Process: Quotation
Doc. Type: QT
T.Code: VA21(create), VA22(change), VA23(display)
Process: Order
T.Code: VA01(create), VA02(change), VA03(display)
Doc. Type: OR
For Delivery
Doc. Type: LF
T.Code: VL01N(create), VL02N(change), VL03(display)
For Billing
Doc. Type: F2
T.Code: VF01(cre ate), VF02(change), VF03(display)
For Accounting Document
T.Code: FB03(display)
where as ORDER TO DELIVERY
Delivery Order is the term of core team normally used for Delivery. Ideally insome of the legacy, they do not create Sales Order & use the term Delivery Order for Delivery.
InSAP, we mornally map it as Sales order --> Delivery --> Post Goods issue --> Billing.
At times we have to give meaning to the term sprecified by core team / end user & arrive at SAP terminology. -
Order To Cash - Product Catalog Siebel CRM Design
Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
|
---- /service/broadband
---- /service/email
---- /service/content
---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
|
/service
|
---- /service/broadband
---- /service/email
---- /service/content
---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresGIs there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com -
Hi All:
Here is the [ccBPM Flow|http://img16.imageshack.us/img16/7172/ccbpm.jpg] that I created for Order to Cash.
This is just for demo purpose. Your suggestions are welcome.
Regards,
FarooqHi Shabrish,
If I splited the scenario into different interfaces, than what will be the alternative in PI to design complete business process for Order to Cash?
Regards,
Farooq -
Is Order to Cash = Make to Order?
Hi,
I have one query about:
Is order to cash is same as Make to order ? or it is totally different functionality. I couldnt find any good resource in std SAP for order to cash but in business languuage(Job requirement, etc) there is always mentionied as Order-to-Cash.
pl guide.
I'd appreciate if anybody have good document for Order-to-cash functionality.
Thanks,
Roopan.Order to Cash cycle is a comprehensive process which encompass broadly Order management, invoicing, collections/credit management, cash application and sometimes relating to posting and reporting.
Traditional production systems produce products and stock them as inventory until they are sold (make-to-stock). In order to reduce inventory and increase the level of customization, some firms have designed their production systems to produce a product only after it is ordered. Such systems are referred to as make-to-order.
hope this calrifies ur doubt.
reward points if it is helpfull
regards
Biju -
Digital Signature Business or Legal Scenarios in Order to Cash
Dear Gurus
Can any one suggest me the different process in order to cash cycle where in digital signature could be implemented for various outputs, if you know any such business or legal scenarios???Dear Yael,
Please go through the following link:
http://help.sap.com/saphelp_sm32/helpdata/en/a0/c3266e44c54d5e8300b5ffe54f756b/frameset.htm
You can also download from SAPinsider:
http://www.sapprojects2006.com/sessions/3.cfm?track=3&usergroup=regular
Reward points if it is helpful.
Regards,
Naveen. -
Can you let me know on the Order-to-cash cycle in SD module? The process & steps to set up in SAP.
THx,
PriHello,
SAP NetWeaver is an open integration and application platform that ideally manages heterogeneity and powers collaborative solutions, making it possible to tie disparate systems together in single, point-to-point integration projects and largely reduce the complexity and cost of this process. mySAP Business Suite applications are based on the <i><b>SAP NetWeaver platform, an integration and application platform</b></i>. It can enables companies to intelligently commit delivery dates in real time and fulfill orders from all channels on time through optimized manufacturing, warehousing, and transportation processes. This includes real-time, global available-to-promise checks to locate finished products and components. The checks can take into account product characteristics and market constraints; order management, including the creation of quotations, sales orders, and bills; and transportation management, including transportation planning and vehicle scheduling, execution, and tracking of individual shipments. SAP's Extended Order Management supports such processes through a single, common data model to ensure the consistency of the data and the transferred objects. <i>The resulting integration goes beyond mere <b>connecting</i>,.</b> It integrates on three levels: on the presentation level, by bringing all the pieces of information needed about a customer together in one view, whether that information comes from CRM, SCM or financials; on the business process level, by enabling such activities as reserving inventory for particular orders; and on the access level, by allowing information to be shared with customers, suppliers, partners, or others.
Also, NetWeaver is giving SAP an opportunity to convince existing R/3 customers to upgrade to the mySAP product suite. NetWeaver and the underlying Enterprise Services Architecture (ESA) are a major part of SAPs message as to why existing R/3 customers should upgrade to the mySAP product line. NetWeaver also improves SAPs ability to integrate with third party applications within the clients own portfolio or to enable e-commerce with suppliers and partners.
To cut the long story short, though Netweaver can be used to integrate SAP R/3 with CRM and SCM, one needs to look at the other major factors also like the project cost, duration of the project for integration, specialised consulting, development cost etc.
Regards,
Gauravjit.
Reward Points if helpful
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