Ordered 2 new iMacs, got 2 different DVD players, one is very slow

I just helped my sister and my girlfriend buy new iMacs, both 24" 2.4GHz. with 500 GB drives. Ordered a week apart. Interestingly they came with two different drives: A Pioneer for my sister and a Matshita for my wife. Both ordered online from Apple. Why the two different drives is my first question?
But I can tell you the Pioneer is slow as molasses. Its read speeds seem pathetic. As a test I tried copying a Stargate DVD on each iMac using Mac The Ripper 3.0. The Matshita copied it in just over 9 minutes. The Pioneer took 44 minutes! - what is up with that? Even our 2 year-old iMac copies faster!
Something seems very wrong ... and my sister is mad at me for convincing her to get a Mac.

there might have been an update of drivers used in that week apart?
Very unlikely though :l
I would call AppleCare, since they are recently bought, there should be a warranty still valid.
-Connor

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    EtreCheck version: 2.1.8 (121)
    Report generated March 7, 2015 at 4:01:26 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (24-inch, Early 2008) (Verified)
        iMac - model: iMac8,1
        1 2.8 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
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            BANK 1/DIMM1
                1 GB DDR2 SDRAM 800 MHz ok
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        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 2600 Pro - VRAM: 256 MB
            iMac 1920 x 1200
    System Software: ℹ️
        OS X 10.10 (14A389) - Time since boot: 23 days 18:5:35
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        ST3320820AS_Q disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (195.05 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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        HP Officejet 6000 E609n
        Apple, Inc. Keyboard Hub
            Primax Electronics Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Apple Inc. Built-in iSight
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            Apple Inc. Bluetooth USB Host Controller
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        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.bird.plist
        [killed]    com.apple.CalendarAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
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        [killed]    com.apple.cmfsyncagent.plist
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        [killed]    com.apple.coreservices.uiagent.plist
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        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.recentsd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.secd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
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        [killed]    com.apple.ctkd.plist
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        [killed]    com.apple.periodic-monthly.plist
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        [killed]    com.apple.wdhelper.plist
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