Ordered a book in Aperture, but never got a confirmation
I recently ordered a photo book in Aperture 2, and the order went through. However, I never received a confirmation and when I checked "Order Status" it was not there. I tried purchasing the book again, only to have the same results.
Is there a waiting period before the confirmation is sent to me?
I get a confirmation within minutes.
Don't know about Canada.
You can contact them;
http://www.apple.com/support/photoservices/contact_us/
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I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!
Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
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Can't order a book using Aperture
I get an error message when I try to order a book using Aperture.
"There was a problem -- LOCALIZE"
I tried re-entering oll of my address and updating my personal info still no go.
Any ideas?
ThanksThis may be a problem with your keychain. Have you tried this solution by Mike in Calgary
Re: Trouble ordering book "There was a problem -- LOCALIZE"
Also, when editing your Address the format is very important, i.e. how you write the zip code, see this for general information:
Apple Print Products - Apple Store (U.S.)
i.e. the paragraphs
iPhoto and Aperture: Change Your Shipping Address
iPhoto and Aperture: Edit Billing Information
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Ken.Kennyeth wrote:
took my money but never got credit, skype has really messed me up, paypal paid them and I even used my bank card to buy 10 euros..how can I contact skype to explain all this?
Ken.
You can contact Skype Customer Support by following the instructions on this link: https://support.skype.com/en/faq/FA1170/
Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
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i had the same problem .. and the worse is that i am from middle east where we can not get any help from apple.
like if apple is only for some countries not for all world.
what happened then? have you ever know what was the problem? -
I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Adobe contact information - http://helpx.adobe.com/contact.html -
Hello I thought that I had ordered a photo book in aperture this morning but not sure that the order has gone through as I have not had a confirmation email,
t I am currently in canada and trying to get the book sent to Australia. Im not sure if apple is picking up my location and that is having any affect on it?
The AppleID you are using to buy the book, must be tied to the location of the store where you are ordering the book from. Is your AppleID associated with an australian address? And are you placing the order at the Australian store? The Canadian store will not shiptoAustralia, see these policies: http://www.apple.com/internetservices/terms/sales_policies.html
Also set the "Region" in the language & Text preferences to "Australia", while you are ordering.
Regards
Léonie -
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Disregard, I found my answer
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