Ordered a PS3 controller and got a wireless version when a wired version was advertised

Hi, i ordered this http://www.bestbuy.com/site/pdp-rock-candy-controller-for-playstation-3/6608501.p?id=1218761709052&s... 2 nights ago and it just arrived. I opened it to find out it was actually a wireless controller(that also needs batteries which didn't even come included) even though the page i linked clearly has a picture of a wired controller(with different analog placements) and even states that it has a "8' cord". I didn't open it or anything yet, just in case i mess something up. Anything i can do about this or should i just deal?

Hi LegendOfAB,
I've got mixed feelings on wireless controllers that require disposable batteries myself, so I can imagine why you'd be concerned. There are two ways you can approach this though. First, if you'd prefer the wired version you originally ordered, we can arrange a return + exchange. Second, if you find yourself liking the wireless version, you can keep it with our compliments -- our mistake is your gain. Just keep in mind that you may encounter difficulties obtaining warranty support if you opt to go the second route! Most manufacturers require purchase details to process warranty claims, so you may be out of luck if your receipt/order info doesn't match the model you received.
I'd like to gather some information, so please make sure to check your private messages. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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