Ordered CS6 24 hours ago, order still pending, cannot download

Hi
I have an urgent need to fix an .ai file and with my designer out for the weekend I went to buy/download cs6
It's been 24 hours and my order is still 'pending', I can't download cs6
Does anyone know how to reach a human being at adobe who will take my money and let me buy their apps?
Brad

You can locate the contact number for your region by going to http://www.adobe.com/ and selecting Help and Contact Us. It looks like we have Chat support available today you can inquire with them. Otherwise please contact our support team on Tuesday.

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